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All Journal Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura Jurnal Manajemen Pelayanan Publik Jurnal Bina Praja Jurnal Ilmu Administrasi Publik (JIAP) Politik Indonesia: Indonesian Political Science Review Silampari Bisa: Jurnal Penelitian Pendidikan Bahasa Indonesia, Daerah, dan Asing Journal of Humanities and Social Studies Journal Publicuho Indonesian Journal of Halal Research Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Dinamika Ekonomi Syariah Jurnal Pengabdian UNDIKMA GUYUB: Journal of Community Engagement Jurnal Pengabdian Nasional (JPN) Indonesia Uti Possidetis: Journal of International Law Jurnal Pengabdian Kepada Masyarakat PUBLIKA : Jurnal Ilmu Administrasi Publik Indonesian Community Journal Harakat an-Nisa: Jurnal Studi Gender dan Anak International Journal Mathla'ul Anwar of Halal Issues Journal Publicuho MIMBAR INTEGRITAS Master Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pengabdian Nasional (JPN) Indonesia Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Studi Pemerintahan Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal Riset Multidisiplin Edukasi KAMBOTI : Jurnal Sosial dan Humaniora
Mar Atun Saadah
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Agile Local Government: Lessons from Digital Collaborative Service in Jambi City Winata, Ginazar Hasta; Yusuf, M.; Subekti, Dimas; Wahid, Makmun; Saadah, Mar Atun
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.62661

Abstract

This article explores the implementation of agile government principles in the context of digital collaborative services for building permits in Jambi City. Agile Government prioritizes responsiveness and adaptability in public administration to address the evolving needs of society. This study aims to analyze how these principles can improve the building permit process by enhancing inter-agency collaboration. It identifies key challenges in coordination among government institutions and assesses the extent to which flexibility, openness, and user-orientation have been applied in the service process. Using qualitative methods, this research collected data through interviews and analysis of various documents. Our study indicates that bureaucratic complexity and weak inter-agency communication are major barriers to efficient public service efficiency. However, the use of information technology is considered to have significant potential to improve transparency, coordination, and fast in decision-making. The findings of this study have significance for bureaucratic reform at the local level and propose strategies such as the alignment of Standard Operating Procedures (SOPs), the development of integrated communication platforms, as well as the utilization of real-time monitoring systems to improve efficiency, and quality of public services. These recommendations are not only relevant for Jambi City but can also be applied in other regions facing similar challenges, thus promoting more adaptive, efficient, and user-oriented.
Tourism And Conflict : The Empirical Study Of Sipin Lake Development, Jambi City M. Yusuf; Faizah Bafadhal; Maratun Saadah
Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Vol 16, No 1: 2023
Publisher : Universitas Trunodjoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pamator.v16i1.19603

Abstract

The purpose of this paper is to analyze the causes of conflict and propose alternative conflict resolution in tourism development. Although this sector experienced a significant growth and was able to encourage economic growth at various levels, its management faces governance challenges for instance conflicts of interest that occur in the Sipin lake area. This area constructed in 2017 which is designated as a tourist area based on regional regulations spatial plan of Jambi city. The data is obtained from various field information through in-depth interviews, observations and various sources which then it is systematically coded to find the meaning behind the phenomena that occur. This paper reveals that conflict in development of tourism objects is triggered by the planning and implementing non-participatory regional development and differences in orientation among the actors involved. The management of an area of ± 161 ha is not maximum managed, and this can be seen from the management of the area that is not well-organized and untidy. This paper underlines that tourism conflicts can occur due to various things that result in poor tourism management so that the potential to reduce the number of visitors.
Co-Authors Abdul Muhaimin Elyusufi Achyat Budianto Agus Sugiarto Agus Sugiarto Agustiyara Agustiyara, Agustiyara Al Ikhsal, Fadlli Alfyananda Kurnia Putra Anggun Suri Anggun Suri Arisandi, Sindi Asha Zabirra Bin Ibrahim, Mohd Hairy Bintang Joice Pakpahan Budianto, Ahyat Chaniago, Fransisko Dahmiri Dimas Subekti Elliyana, Dessy erida erida Erida Erida Faizah Bafadhal Fauzan Ramli Fidini, Imtiyaz Ragbah Firmansyah Putra Firmansyah Putra Fransisko Chaniago Gracella Sophia Hapsa Hapsa Hapsa Hapsa, Hapsa Hendriyaldi Hendriyaldi Imtiyaz Ragbah Fidini Irawati Istiqomah Malinda S.B M. Ilham, M. Ilham M. Yusuf M. Yusuf M. Yusuf Maharani, Bintang Makmun Wahid, Makmun Marpaung, Asnija Minarni Martaliah , Nurfitri Mawarnis Hapsari Utomo Maya Sari Mubyarto, Novi NOVITA EKA SARI NOVITA EKASARI Novita Sari Nugraha Nugraha Permana, Kurnia Rahayu, Karlina Rahman Rambe, Salwa Ayu Fadhillah Ravinesh Rohit Prasad, Ravinesh Rohit Rida Meriyanti Riri Maria Fatriani Ritauli, Bella Rosa, Refa Safitri , Yuliana Sampoerno, M. Norma Sampoerno, Mohd. Norma Sasi Eriyanti Satriyo Suryo Guritno Sean Popo Hardi Setiawan, Wahyu Juari Siswahyudianto Siti Zaadah Suri, Anggun Sutri Destemi Elsi Syaiful Huda, Imam Arifa'illah Syaiful Huda, Imam Arifa’illah Tarigan, Steven Pradana Tauvani, Yuli Tialonawarmi, Feny Tiyara, Agus Triansyah, Zuhri Triyono Adi Tristanto Try Syeftiani Turino Adi Irawan Winata, Ginazar Hasta Yanti, Ovie Yudi Yudi Yudi Yudi Zuhri Triansyah Zulfan Fachrezi