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The Influence of Trust and Knowledge Sharing on Employee Performance: A Study at Alfamart Minimarkets in East Telukjambe, Karawang, Indonesia Wahyu, Priya Perdana; Raharso, Sri; Thahjawati, Sri Surjani
Golden Ratio of Human Resource Management Vol. 5 No. 2 (2025): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v5i2.1427

Abstract

This study examines the effect of trust and knowledge sharing on employee performance at Alfamart minimarkets in Telukjambe Timur District, Karawang Regency. A quantitative research approach was used by distributing structured questionnaires to 182 respondents who had worked for at least six months. The collected data were analyzed using multiple linear regression. The results showed that trust and knowledge sharing have a positive and statistically significant effect on individual and collective employee performance. Trust contributes to a sense of psychological safety and fosters collaborative relationships among employees, while knowledge sharing facilitates information exchange and enhances individual competence. These findings underscore the strategic importance of cultivating a collaborative organizational culture that promotes collective learning, thereby contributing to improved performance and competitiveness in the modern retail sector. Furthermore, both variables collectively explain 78.1% of the variance in employee performance, indicating their substantial contribution to effective workforce outcomes.
Pembuatan E-Guidebook untuk Proses Pengolahan Data Selling Marketing di PT RJL Divisi Internal Audit Fadlhurrohman, Fakhri Jubair; Pramono, Tangguh Dwi; Nazofatullidya, Nazofatullidya; Tiorida, Ermina; Tjahjawati, Sri Surjani; Fujiasti, Sherry Novalia; raharso, Sri; Lastari, Hidya Indira
JABI: Jurnal Abdimas Bhakti Indonesia Vol 6 No 1 (2025): Juni
Publisher : UNIVERSITAS BHAMADA SLAWI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36308/jabi.v6i1.730

Abstract

Dalam lingkungan kerja yang dinamis, pengelolaan data yang akurat dan sistematis menjadi elemen penting dalam mendukung efisiensi dan kualitas keputusan bisnis. PT RJL melalui Divisi Internal Audit memiliki tanggung jawab dalam memperoses dan mengevaluasi data selling marketing yang diperoleh dari berbagai cabang. Namun, keterlibatan Internship dalam proses tersebut sering mengalami kendala, terutama akibat tidak tersedianya panduan tertulis yang dapat digunakan sebagai referensi pengolahan data selling marketing. Ketergantungan pada penjelasan lisan dari mentor menyebabkan ketidakkonsistenan dalam pelaksanaan tugas, serta memperbesar potensi kesalahan. Berdasarkan kondisi tersebut, proyek ini bertujuan merancang dan mengembangkan E-Guidebook sebagai sarana bantu bagi Internship dalam memahami serta menjalankan proses pengolahan data selling marketing. Metode yang digunakan mencangkup observasi lapangan, wawancara, serta perancangan berbasis paduan digital dan uji coba langsung di lingkungan kerja. Hasil proyek menunjukan bahwa E-Guidebook ini membantu pengguna memahami alur kerja pengolahan data, mengurangi kesalahan, dan meningkatkan kemandirian Internship. Panduan ini berisi langkah-langkah teknis yang digambarkan secara visual dan interaktif. Hasil evaluasi pengguna menunjukan bahwa proyek ini berhasil memenuhi tujuannya sebagai solusi praktis dan informatif untuk mendukung kegiatan pengolahan data Divisi Internal Audit.
Innovation Capability Performance through Potential and Realized Absorptive Capacity: an Empirical Study in the West Java Mini Market Raharso, Sri -
Jurnal Penelitian Ekonomi dan Bisnis Vol. 6 No. 1 (2021): March 2021
Publisher : Universitas Dian Nuswantoro Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/jpeb.v6i1.4043

Abstract

This study explores how potential and realized absorptive capacity affects innovation capability. This study aims to empirically examine the path relationship between potential absorptive capacity, realized absorptive capacity, and innovation capability in mini market in West Java, thus enhance our understanding of the mechanism between absorptive capacity and innovation capability. The authors have conducted a survey among employees with a valid response from 597 respondents. Multiple regression was used to assess the research model. The results provide evidence to show that potential and realized absorptive capacity are positively related to innovation capability, but in different proportions, and potential absorptive capacity affects positively to realize absorptive capacity. This study will contribute in an acceptable way to highlight the effects and role of both the potential absorptive capacity and the realized absorptive capacity in their role as independent variables and the results of this in innovation capability in turn as a dependent variable.Keywords: potential absorptive capacity realized absorptive capacity innovation capability
Millennial Generation's Music, Moods, and Impulsive Buying: empirical studies in minimarkets Putri, Ivon Sandya Sari; Raharso, Sri; Suhaeni, Tintin
Jurnal Penelitian Ekonomi dan Bisnis Vol. 6 No. 2 (2021): September 2021
Publisher : Universitas Dian Nuswantoro Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/jpeb.v6i2.4311

Abstract

The purpose of this paper is to examine the influence of in-store music on impulsive buying among college students (as a millennial generation) in Bandung State Polytechnic, employed customer mood as mediator. Data from 200 respondents were received and analyzed using a regression for testing the hypotheses developed.  The results show that the music is significantly affecting the customer's mood and impulsive buying. However, the customer mood does not play significantly affecting impulsive buying. Future research and managerial implications are addressed. Keywords: in-store music, mood, impulsive buying
The Effect of Emotional Intelligence on Knowledge Sharing with Trust as a Moderator Variable: The Case of Distro Employees in Citarum Village Bandung Lisha Adzanta Firmansyah; Sri Raharso; Tjahjawati, Sri Surjani
Quantitative Economics and Management Studies Vol. 6 No. 3 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3917

Abstract

This research investigates the impact of emotional intelligence on knowledge sharing behavior, with trust serving as a moderating variable, within distro businesses located in the Citarum Subdistrict of Bandung. Operating within the creative economy sector, these businesses encounter intense competition from both domestic and international markets. To maintain their sustainability, it is crucial to enhance emotional intelligence, encourage knowledge-sharing activities, and establish trust among employees. Employing a quantitative approach through surveys, the study gathered data from 179 distro employees. Questionnaires were used as the primary data collection tool, and the data were analyzed using regression techniques. The findings reveal that emotional intelligence has a positive influence on knowledge sharing, and that trust significantly strengthens this relationship by amplifying the effect of emotional intelligence. These results highlight the vital role of trust in creative work settings and offer practical recommendations for distro business stakeholders to foster a collaborative work culture grounded in emotional intelligence and mutual trust.
Pengaruh User Generated Content (UGC) Pada Media Sosial Tiktok Terhadap Minat Beli Konsumen (Studi Pada Konsumen Produk Glad2glow di Kota Bandung) Dewi, Natasya Anjelina; Tiorida, Ermina; Raharso, Sri
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 11 No. 3 (2025): Juni 2025
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v11i3.4366

Abstract

This study was conducted to analyze User Generated Content of Glad2Glow products, purchase interest of Glad2Glow products, and the influence of User Generated Content on TikTok social media on purchase interest of Glad2Glow products in Bandung City. This study applies a quantitative approach with Purposive Sampling technique and involves 200 respondents from Glad2Glow product consumers in Bandung City. Data collection was carried out through the use of Google Form which has been validated and realizable with the help of SPSS software version 27.0. Data analysis techniques include data instrument tests, classical assumption tests, correlation tests, simple linear regression tests, T hypothesis tests (partial), and determination coefficient tests used to analyze the influence of User Generated Content on purchase interest. These findings indicate a positive and significant relationship between User Generated Content and purchase interest. This study only focuses on User Generated Content on TikTok social media on purchase interest of Glad2Glow product consumers in Bandung City. These findings are expected to provide better insight into the development of digital marketing and consumer behavior in the era of social media in shaping purchase interest among Glad2Glow product consumers in Bandung City.
Optimalisasi Proses Pengelolaan Inventory Dengan Pembuatan SOP Order Inventory Tambahan di Katsunyaka Rahmawati, Putri Hasifah; Firmansyah, Yayan; Harmon, Harmon; Mukaram, Mukaram; Setiawardani, Maya; Raharso, Sri; Tiorida, Ermina; Aryani, Desy
Jurnal Pengabdian Mitra Masyarakat (JPMM) Vol 6, No 1: April (2024)
Publisher : Universitas Amikom Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35671/jpmm.v6i1.2895

Abstract

UMKM Memiliki peranan penting dalam roda perekonomian Indonesia, ada beberbapa kendala yang dihadapai UMKM saat ini seperti mitra program pengabdian kepada Masyarakat yaitu kurangnya efisiensi dalam prediksi stock kebutuhan bisnisnya. Program pengabdian kepada Masyarakat bertujuan untuk membuat Standar Operasiolan Prosedur (SOP) untuk memastikan bahwa proses order inventory tambahan khususnya untuk item daging dilakukan secara efisien dan sesuai kebutuhan, dengan selalu berpatok kepada jumlah persediaan yang mesti dipesan sesuai dengan hasil perhitungan di sistem. Metode observasi; pembuatan pilot project Standar Operasional Prosedur (SOP); uji coba; penerapan Standar Operasional Prosedur (SOP). Hasil dari program pengabdian kepada Masyarakat ini perusahaan dalam mengefisiensikan proses order inventory tambahan dapat dilihat dari sebelum penerapan SOP 277 dan setelah penerapan 251. Hal ini mampu menekan jumlah stok akhir, program ini memberikan manfaat langung bagi mitra.
EFEKTIVITAS PEMBELAJARAN BERBASIS MASALAH DALAM MENINGKATKAN KETERAMPILAN DIGITAL ABAD 21 MAHASISWA ADMINISTRASI BISNIS Sarah, Ira Siti; Putri, Ivon Sandya Sari; Raharso, Sri
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 1 (2025): Edisi Januari - April 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i1.5485

Abstract

Peraturan Presiden Nomor 68 Tahun 2022 Tentang Revitalisasi Pendidikan Vokasi Dan Pelatihan Vokasi menuntut pendidikan tinggi vokasi untuk menghasilkan luaran atau tenaga kerja yang dipastikan selaras dengan kebutuhan industri. Untuk mencapai hal tersebut, perguruan tinggi vokasi tentunya harus terus berinovasi mendesain pembelajaran yang dapat menstimuli kemampuan mahasiswa dalam bidang keilmuannya dan juga keterampilan lain yang lebih relevan di masa kini seperti keterampilan digital abad ke-21. Penelitian ini bertujuan untuk mengukur efektivitas pembelajaran berbasis masalah di Laboratorium Simulasi Bisnis dalam meningkatkan keterampilan abad ke-21. Dengan menggunakan metode penelitian deskriptif kuantitatif, data dikumpulkan menggunakan kuesioner. Teknik pengelohan data penelitian menggunakan SPSS 25 dengan beberapa uji yang dilakukan yaitu Uji Normalitas, Uji Homogenitas, dan Uji Paired Sample T-Test. Hasilnya proses pembelajaran berbasis masalah yang diterapkan di laboratorium simulasi bisnis terbukti memberikan perubahan yang positif pada keterampilan digital abad ke-21.
Pengaruh Persepsi Kemudahan, Persepsi Kegunaan, dan Persepsi Kepercayaan terhadap Niat Menggunakan Mobile Banking: Kasus Penggunaan Aplikasi BCA Mobile di Kota Bandung Ghassani, Avisa; Raharso, Sri; Tiorida, Ermina
VISA: Journal of Vision and Ideas Vol. 4 No. 2 (2024): VISA: Journal of Vision and Ideas (In Press)
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i2.3185

Abstract

BCA Mobile is one of the mobile banking applications involved in competition among four major banks in Indonesia. However, currently, the BCA Mobile application is experiencing slower growth compared to its competitors in terms of user numbers, transaction volume, and value. To enhance user intention to use the mobile banking application, ease of use and usefulness are crucial factors. The Technology Acceptance Model (TAM) approach is used to examine the influence of perceived ease of use and perceived usefulness on the intention to use the technology. Additionally, the phenomenon of phishing in the financial sector in Bandung City and the doubts among some users in Bandung about the security of the BCA Mobile application are also concerns addressed. Therefore, the perception of trust in security is also included in this study. This research employs a quantitative descriptive method, involving a population of 447,968 with a sample of 402 respondents selected through non-probability and purposive sampling. Primary data was collected through a five-point Likert scale questionnaire and analyzed using tests for validity, reliability, descriptive statistics, classical assumptions, correlation, multiple linear regression, coefficient of determination, and hypothesis testing. The research findings indicate that the instruments used are valid and reliable. On average, users of the BCA Mobile application in Bandung find the application easy to use, useful, and trust its security, with average response values >4.30. The study also found a strong correlation between the independent and dependent variables, demonstrating a positive and significant influence of perceived ease of use, usefulness, and trust on the intention to use the BCA Mobile application by 32.2%. The remaining 67.8% is influenced by factors outside the scope of this study's model.
Pengaruh Promosi Penjualan Trade-In terhadap Minat Beli Bright Gas (Studi Kota Bandung) Rahmawati, Putri Hasifah; Tiorida, Ermina; Raharso, Sri
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 1 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i1.7257

Abstract

The use of non-subsidized LPG, Bright Gas, designated for middle and upper income households, always decreases every year, on the other side the use of LPG subsidized 3 Kg has increased. This condition indicates the low interest in buying bright gas in the community. One of the ways to increase the use of Bright Gas is by utilizing sales promotion programs, considering the long price difference between Bright Gas and LPG 3 Kg. This study aims to analyze the effect of trade-in sales promotion on Bright Gas buying interest among upper middle-income households in Bandung city. This study used quantitative methods with 183 samples determined using purposive sampling techniques, simple linear regression analysis was used in this study with the aid of SPSS software to measure the strength of the relationship between the variables in the study. The findings in this study show that trade-in sales promotion has a significant positive effect on Bright Gas buying interest.
Co-Authors Abdul Malik Sayuti Afina Azka Yasyifa Al Ghifary, Muhammad Danish Ardellia, Azahra Sazida Aryani, Desy Azizah, Zahra Nur Chandra Budhi Septiyandi Chaniago, Harmon Dea Septiani Dewi, Natasya Anjelina Fadhlurrohman, Muhammad Thoriq Fadlhurrohman, Fakhri Jubair Faras, Muhammad Naufal Rafi Fauziyyah, Fuzi Fauziyyah, Fuzi Firmansyah, Yayan Fujiasti, Sherry Novalia Fuzi Fauziyyah Ghassani, Avisa Gian Rachmana Putra Gina Annisa Putri Giovanni Azel Harmon Harmon Harmon, Harmon Lastari, Hidya Indira Lisha Adzanta Firmansyah M, Mukaram Ma'mun Sutisna Maghfyra, Yasyfa Marceilla Suryana Mariza Cindo Putri Maya Setiawardani Maya Setiawardani Maya Setyawardani, Maya Mochamad Fali Septokasya Mohammad Rizal Gaffar Muhamad Raihan Zulfikar Mukaram Mukaram Mukaram Mukaram Mukaram Mukaram, Mukaram Nazofatullidya Nova, Suherlan Nugroho Hardiyanto Pravitasari, Endyastuti Putra, Gian Rachmana Putri, Gina Annisa Putri, Ivon Sandya Sari Putri, Mariza Cindo Putri, Zahra Qanitah Ferdyan Rahmawati, Putri Hasifah Rahmawati, Putri Hasifah Ramadhan, Salsa Putri Riana Agustina, Siti Sarah, Ira Siti Septyandi, Chandra Budhi Setiawardani, Maya Sholihati Amalia Sholihati Amalia Silviagrni Anggraeni Siti Samsiyah Purwaningsih Sri Surjani Tjahjawati Sri Suryani Tjahyawati, Sri Suryani Suhaeni, Tintin Suherlan Nova Sukmawati, Sheima Surjani, Sri Sutisna, Ma’mun Tangguh Dwi Paramono Tangguh Dwi Pramono Thahjawati, Sri Surjani Tintin Suhaeni Tintin Suhaeni Tiorida, Ermina Titin Suhaeni Wahyu, Priya Perdana Yasyfa Maghfyra Yasyifa, Afina Azka Yasyifa, Afina Azka YAYAN FIRMANSYAH, YAYAN Yen Efawati