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All Journal Jurnal Kesehatan Lingkungan Jurnal Kesehatan Masyarakat Andalas (Andalas Journal of Public Health) Journal of Nonformal Education Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Mirai Management Jurnal Kesehatan Medika Saintika Jurnal Rekam Medis dan Informasi Kesehatan JSFK (Jurnal Sains Farmasi & Klinis) Ensiklopedia of Journal Buletin Ilmiah Nagari Membangun JIK- JURNAL ILMU KESEHATAN Majalah Kedokteran Andalas Human Care Journal PREPOTIF : Jurnal Kesehatan Masyarakat Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks JOURNAL LA MEDIHEALTICO Jurnal PTI (Jurnal Pendidikan Teknologi Informasi) Community Medicine and Education Journal Innovative: Journal Of Social Science Research JUKEJ: Jurnal Kesehatan Jompa
Astiena, Adila Kasni
Universitas Andalas
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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The Effect of Burnout on Turnover Intention with Job Satisfaction as an Intervening Variable Nuraini, Nuraini; Astiena, Adila Kasni; Lita, Ratni Prima
Journal La Medihealtico Vol. 6 No. 5 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

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Abstract

Pharmaceutical personnel are a very important part of health services in hospitals. Based on a preliminary study at three private hospitals in Padang City, it was found that the turnover of pharmaceutical personnel reached 14.8-19.6% in the last three years. Severe burnout, low job satisfaction and increased turnover intention among pharmaceutical personnel which still receive little attention in the literature. The purpose of this study is to determine the effect of burnout on turnover intention mediated by job satisfaction in pharmaceutical personnel in five private hospital pharmaceutical installations in Padang City. The design of this study was cross-sectional by sampling using a questionnaire involving 118 respondents consisting of pharmacists and pharmaceutical technical personnel. The research data was analyzed using Structural Equation Modelling Partial Least Squares (SEM-PLS) and the results of the study were obtained. Job satisfaction significantly mediates the effect between burnout and turnover intention. Burnout and job satisfaction have a significant effect on turnover intention. Burnout has a significant effect on job satisfaction. Demographic factors do not have a significant effect on burnout and job satisfaction. Job satisfaction significantly mediates the influence between demographic factors and turnover intention. Burnout did not significantly mediate the influence between demographic factors and turnover intention. Based on the results of the study, burnout and job satisfaction affect turnover intention. Therefore, the hospital can determine a burnout management strategy and maintain good job satisfaction to prevent an increase in actual turnover.
Analisis Value Added Activity Berbasis Lean Hospital Pada Penyelesaian Klaim BPJS Rawat Inap RSIA Mutiara Bunda Padang Ningdia, Adisti; Astiena, Adila Kasni; Syah, Nurafrainin
Jurnal Rekam Medis dan Informasi Kesehatan Vol. 8 No. 2 (2025): OKTOBER 2025
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jrmik.v8i2.11867

Abstract

RSIA Mutiara Bunda is a type C hospital where 89-94% of its patients come from BPJS Health patients. The current condition of the hospital is developing Hospital Management Information System (SIMRS), but still using manual medical record files to complete evidence of inpatient BPJS claims. In preliminary research, it was found that 99% of medical record files did not comply with the 2x24 hour file return standard and the claim settlement deadline. A mix-method sequential exploratory was held, identifying activities that are value-added(VA), non value-added (NVA), and necessary non value-added (NNVA). The results of the study showed that the percentage of activity in completing claims for BPJS patient inpatient files at RSIA Mutiara Bunda consisted of VA of 1.47%, NNVA of 1.30%, and NVA of 97.23% (in the form of waiting time / idle).
Co-Authors A. Heri Iswanto Abdiana Ade Betasril Azmi, Fadilla Darsun, Celsia Krisanti Dedy Irfan Defriman Djafri Delviana, Delviana Dewi Sulistyawati Dicki Kurnia Pratama Elsa Maharrani Fachry Abda El Rahman Fadila, Zurayya Fadilla Azmi Fadrian, Fadrian Fauzil Fauzil Firdawati Firdawati, Firdawati Fricia, Deyana Hafizurrachman Hafizurrachman Hardisman Hariselmi Hariselmi Husna Yetti Ida Rahmah Burhan Isniati isniati Kamal Kasra Khairunnisa, Mutia Kumalasari, Intan Mieke Savitri Mutia Khairunnisa Nelmi Silvia Ningdia, Adisti Nur Indrawaty Liputo Nuraini Nuraini Oktalina, Dyanti Rahmadhani Rahmadhani Ratni Prima Lita Rendi Deva Andra Rika Ampuh Hadiguna Rima Semiarty Rita Janewati Rizanda Machmud Rosfita Rasyid Roslaili Rasyid Rumaisha, Rumaisha Saputra, Yoerdy Agusmal Savitri, Yolanda Sri Evianti Sri Siswati Syah, Nurafrainin Syahnur, Citra Septiyenri Vira Firzia Vivi Triana Vyola Regina Widya, Early Yuniar Lestari Yurniwati Yusirwan Yusuf