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PERFORMANCE MEASUREMENT USING HUMAN RESOURCE SCORECARD AT PT. JAYA FARM 7 Stella Angelina; Nazaruddin; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.392

Abstract

Performance measurement that is not comprehensive will result in performance measurement that is not optimal, resulting in a lack of awareness in evaluating the performance of human resources. The performance measurement carried out by the company is still not optimal in determining the part of employee performance that needs to be evaluated with the aim that employee performance in the long term will achieve the company's targets. Performance measurement is carried out using the Human Resource Scorecard based on 4 perspectives, namely the Financial Perspective, Customer Perspective, Internal Business Process Perspective, and Learning and Growth Perspective. The measurement also uses the Analytical Hierarchy Process (AHP) 6 method to determine the weight of importance for each Key Performance Indicator (KPI). In the results of research using the Human Resource Scorecard, there are 10 strategic targets consisting of 2 strategic targets from a financial perspective, 2 strategic targets from a customer perspective, 4 strategic targets from a business process perspective and 2 strategic targets from a growth and learning perspective. The research results after weighting show that the financial perspective has the highest priority weight. Based on the strategic target of producing 10 KPIs, of which there are 5 KPIs that have not reached the company target consisting of production income levels, employee satisfaction, turnover rates, work accident rates and DOC depletion rates - and 5 KPIs that have reached the company targets consist of operational costs, meeting implementation. /evaluation, employees who meet the company's needs, employees' ability to innovate and the amount of employee training.
COMPARATIVE ANALYSIS OF EMPLOYEE SATISFACTION LEVELS PTPN IV REGIONAL I MEDAN AFTER HOLDINGISAS Afzalia; Harmein Nasution; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 11 (2024): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i11.578

Abstract

This study analyzes employee satisfaction after holding at PTPN IV Regional I Medan. The population of this study consisted of 682 employees, with a sample of 87 respondents selected using the Slovin formula. Data were collected through a questionnaire with a Likert scale and secondary data were taken from written reports on the condition of the company's office. The study results showed an increase in job satisfaction after holding, especially in the variables of job content, supervision, opportunities for advancement, salary/incentives, and relationships with coworkers. However, there was no increase in the working conditions variable. The results of the hypothesis test showed a significant difference in the level of employee satisfaction after holding. The recommendations of this study emphasize the importance of paying attention to job content, improving supervision, providing opportunities for career advancement, fair treatment, open communication, and supportive office facilities. Holdingization causes organizational changes that affect job satisfaction. The higher the level of satisfaction, the better the employee performance. This study distinguishes between the levels of satisfaction before and after restructuring.
THE EFFECT OF WORK DISCIPLINE AND WORKLOAD ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS A VARIABLE INTERVENING AT PT. SUCOFINDO MEDAN BRANCH Intan Febrizi Nasution; Yeni Absah; Syahyunan
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 11 (2024): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i11.579

Abstract

The purpose of this study is to testfactors that affect employee performance at PT. SUCOFINDO Medan Branch seen from Work Discipline, Workload and Job Satisfaction. The population in this study were all employees at PT. SUCOFINDO Medan Branch. The sample selection used in this study amounted to 44 people. The data analysis technique used was the measurement model (outer model) and inner model consisting of convergent validity, discriminant validity, model coloniality test, composite reliability, path coefficient, and R-Square which were processed using SEM - PLS (Structural Equation Modeling - Partial Least Square). The results of this study indicate that: 1) work discipline affects employee performance, 2) workload affects employee performance, 3) job satisfaction affects employee performance, 4) work discipline affects job satisfaction, 5) workload affects job satisfaction, 6) work discipline affects performance with job satisfaction as an intervening variable, 7) workload affects performance with job satisfaction as an intervening variable.
THE EFFECT OF HUMAN RESOURCES COMPETENCY AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE THROUGH COMPENSATION AT PT. CONSERVATION TOURISM INDONESIA Qowi Hibatullah; Yeni Absah; Abdul Rahim Matondang
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 2 (2025): JANUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i2.660

Abstract

Economic development can sometimes be quite rapid in the current era of globalization, as seen from the increasing demand of society every year. People have to work hard to meet their needs, as seen from the tight competition both in industry and in the workplace. Population growth, decreasing job opportunities, and increasing poverty rates are the main causes of increasing economic demand in developing countries such as Indonesia. Therefore, society or human resources must have superior competence and quality in order to compete and survive in this highly competitive market.
The Influence of Employee Engagement and Self-Efficacy on Employee Performance Through Innovative Work Behavior at Pt Asam Jawa Medan Zhafirah Hanan; Ritha F. Dalimunthe; Yeni Absah
East Asian Journal of Multidisciplinary Research Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i8.9898

Abstract

This study aims to examine how employee engagement and self-efficacy affect employee performance through innovative work behavior at PT Asam Jawa Medan. It is categorized as quantitative descriptive research. The sample included 125 respondents selected using a non-probability sampling method. Data analysis was performed using both the outer model and inner model with the SmartPLS program. The results indicate that employee engagement, self-efficacy, and innovative work behavior positively and significantly impact employee performance. However, employee engagement has a negative and insignificant effect on innovative work behavior and does not significantly influence employee performance through innovative work behavior.
The Influence of Knowledge Management and Self Efficacy on Employee Performance with Job Satisfaction As A Variable Intervening At The Office Defense of Medan City Affiza Elzera Chair Lubis; Ritha F. Dalimunthe; Yeni Absah
Outline Journal of Management and Accounting Vol. 4 No. 2 (2025): Desember
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/cc5p0540

Abstract

The purpose of this study was to analyze the decline in employee performance in the form of decreased postal mail performance, analyze how employees can have high self-efficacy, analyze how employees are able to find the best solutions in dealing with problems and know knowledge management and job satisfaction. This type of research is causal with a quantitative approach. The population in this study were all employees of the Medan City National Land Agency, totaling 100 employees. Data collection methods used are using questionnaires, interviews and documentation studies. Methods of data analysis using descriptive statistical analysis and path analysis with the help of Smart PLS. The results of this study found that knowledge management had a positive and significant effect on employee performance. Self-efficacy has a positive and significant effect on employee performance. Knowledge management has a positive and significant effect on job satisfaction. Self-efficacy has a positive and significant effect on job satisfaction. Then indirectly job satisfaction is able to mediate the relationship between knowledge management and employee performance which has a positive and significant effect and job satisfaction is able to mediate the relationship between self-efficacy and employee performance which has a positive and significant effect on the Medan City National Land Agency.
STRATEGY ANALYSIS IN ACEH ISLAMIC BANK Rico Syahputra; Yeni Absah; Beby Karina Fawzeea Sembiring
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 6 (2022): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i6.586

Abstract

Islamic banks are the result of the Aceh Qanun policy on Islamic Financial Institutions in implementing the principles of Islamic law. Qanuns are laws and regulations similar to regional regulations that regulate the administration of the Aceh government, as well as community life in deciding regulations through DPRA meetings, so as to produce policies to be implemented. The purpose of this research is to find out and analyze strategies for increasing customer loyalty in Islamic banking in Aceh Province. Customer Relationship Management, Service Quality and Perceived Value play an important role in providing services, customer desires and understanding customer behavior in improving service quality to create Islamic Bank Customer Loyalty. This research examines 200 customers who save at Islamic banks in 5 districts/cities in Aceh. selected by purposive sampling technique, and tested using the PLS SEM statistical analysis method. The results show that Customer Relationship Management, Perceived Value has an effect on Customer Loyalty, but Service Quality has no effect on Customer Loyalty. Customer Relationship Management and Service Quality affect Perceived Value. In addition, Perceived Value mediates the relationship between Customer Relationship Management and Service Quality towards Customer Loyalty.
THE INFLUENCE OF COMPETENCE, ENVIRONMENT AND WORK MOTIVATION ON THE PERFORMANCE OF EMPLOYEES PT PLN (PERSERO) UNIT INDUK PEMBANGUNAN SUMATERA BAGIAN UTARA Ahmad Said Baashen; Abdul Rahim Matondang; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.734

Abstract

Professional and qualified employees will form high performance, both individually and in groups so that it has an impact on the effectiveness of the organization as a whole. The problem is how to create employees who can produce optimal performance so that organizational goals can be achieved. This study aims to determine the effect of employee competence, environment, and work motivation on employee performance at PT PLN (Persero) North Sumatra Main Development Unit. To determine the effect of employee competence, environment, and work motivation on the performance of employees of PT PLN (Persero) North Sumatra Development Main Unit, the population of this study was all employees of PT PLN (Persero) North Sumatra Main Development Unit, totaling 241 people while the sample was 150 people. Given the characteristics of employees who tend to be uniform, the sampling is done by random sampling method. The test results show that there is a positive and significant effect of competence, environment, and work motivation on employee performance. There is a positive and significant influence on employee performance, it means that competence, environment, and work motivation have an influence on employee performance both simultaneously and partially.
THE EFFECT OF WORK SCHEDULING ON JOB SATISFACTION IN DR RM DJOELHAM BINJAI Hendra Frizky Novando; Yeni Absah; Rulianda Wibowo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.736

Abstract

Scheduling determines when activities are started, postponed, and completed to adjust resource use to predetermined needs. Labor scheduling helps every company improve employee performance. Job scheduling affects job satisfaction—how people feel about different aspects of their work. This quantitative study examines how work scheduling affects job satisfaction. This study includes 420 civil servants at the Regional General Hospital DR RM Djoelham (PNS). Non-probability sampling yielded 100 research samples. Simple linear regression and questionnaire data collection. The study found that scheduling affects job satisfaction positively and significantly. T-count X (12.721) > t-table (1.98) and p-value (0.000) <0.05 indicate it. 46 people (46.0%) work at DR RM Djoelham Binjai Hospital, which is good. The majority of DR RM Djoelham Binjai Hospital employees (49.0%) are satisfied with their jobs. The DR RM Djoelham Binjai Hospital's work scheduling steps should be more systematic so that all employees can follow them. Hospital leaders should focus more on job satisfaction factors to improve job satisfaction in the future.
THE INFLUENCE OF CONFLICT AND OCCUPATIONAL HEALTH AND SAFETY ON WORK PRODUCTIVITY THROUGH MOTIVATION AT PT. KARYA MUDA NASIONAL IN MANDAILING NATAL Indah Annisa; Prihatin Lumbanraja; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.757

Abstract

This study aims to analyze the low productivity of employees over the past 3 years, improper work equipment, absence of medical checks before carrying out work, incomplete attributes for working in the field and absence of old age insurance for employees. The type of research used in this research is associative research. The population in this study were PT Karya Muda Nasional employees with 80 respondents as the sample. Data collection methods used are using questionnaires, interviews and documentation studies. The data analysis method uses Structural Equation Modeling in Partial Least Square. The results of this study found that conflict has a negative and insignificant effect on employee productivity,
Co-Authors Abdul Rahim Matondang Achmad Afriadi Trisatya Adinda Surya Putri Affiza Elzera Chair Lubis Afzalia Ahmad Said Baashen Aisyah Alvino Mario Haloho Amlys Syahputra Silalahi Anizar Anizar Annisa Maharani Astrea Wulanda Audri Tarigan Azhar Maksum Beby Karina F. Sembiring Beby Karina Fawzeea Sembiring Cynthia Rut Vio Nanda Tarigan Delvina Hotmatullayni Siregar Dewi Sartika Br Ginting Dicky Habibie Dody Hariyanto Doli Muhammad Ja’far Dalimunthe Edi Zaman Berkat Gea Efendi, Syahril Elfa Yolanda Elisabet Siahaan Elva Citra Sari Endang Sulistya Rini Evawany Yunita Aritonang Fahmi Natigor Nasution Farid Aulia Fauzan Nurahmadi Fuzy Yustika Manik Gracemonn Sitompul Harmein Nasution Haryani Tri Puteri Hasman Hendra Frizky Novando Hilda Iriany Ikmal Husein Lubis Iman Hasan Ansyari MN Indah Annisa Intan Febrizi Nasution Isfenti Sadalia Iskandarini Isma Zulaiha Isnen Fitri Ivan Jaya Jane Melita Keliat Johan Manurung Juni Vivi Engjelina Sianturi Keulana Erwin Lamriama Valintina Chrystina Siregar Lubis, Siti Aida Mahrani Mahatir Muhammad Mastura May Friska Yuliani Saragih Meilita Tryana Moudy Fitria Respati Musawir Da'i Nazaruddin Nina Verawaty Nismah Panjaitan paham ginting Pauzi Ibrahim Nainggolan Prihatin Lumbanraja Qowi Hibatullah R. Hamdani Harahap Rico Syahputra Rika Puspita Dewi Ritha F. Dalimunthe Rizka Khairunnisa Margolang Robert Sanjaya Sembiring Rulianda Purnomo Wibowo2 Rulianda Wibowo Saidan Sany Lubis Samuel Morales Simanjuntak Seniman Siswahyudianto Siti Humaira Siti Kemala Sari Tambunan Siti Putri Luthfiyyah Siti Safira Mayhara Sri Dwi Hastuti Stella Angelina Sukamto, Ika Sumiyarsi Syafa Davy Baihaqi Saragih Syafrizal Helmi Situmorang Syafrizal Lubis Syahputra, Muhammad Romi Syahyunan Syarifah Hafni T. Henny Febriana Harumy T. Sabrina Tety Novriyanti Zebua Theresia Berlian Afrida Tua M. Lbn. Toruan Tulus Joseph Herianto Vivi Gusrini Rahmadani Pohan Yasmin Chairunnisa Muchtar Yoan Yolanda Yohanna Arminta Zega Yudhistira Zhafirah Hanan