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THE EFFECT OF WORKLOAD, COMPETENCE AND INFORMATION TECHNOLOGY ON THE PERFORMANCE OF GUGUS IMPLEMENTERS QUALITY CONTROL THROUGH JOB SATISFACTION AS A MEANS MEDIATION VARIABLES Haryani Tri Puteri Hasman; Yeni Absah; Prihatin Lumbanraja
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 6 (2024): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i6.2327

Abstract

University Sumatera Utara is a State University with Legal Entity (PTN-BH) established by the government and has the status of an autonomous public legal entity. Every university is required to have Quality Assurance in the Study Program, quality assurance in the Study Program is evaluated by the implementer of the Quality Control Group (GKM) of the Study Program. Currently, the performance of the GKM Implementer is not achieved. This study aims to determine the effect of Workload, Competence and Information Technology on the Performance of the Implementer of the Quality Control Group of the Study Program with Job Satisfaction as a mediating variable. The subjects used in this study were the Implementers of the GKM Study Program at University Sumatera Utara. The number of samples taken in this study was 130 respondents. The data obtained were from the results of distributing questionnaires via google form using purposive sampling techniques. The processing of the collected data was carried out using the SmartPLS program. Based on the results of data analysis, it can be concluded that Workload has a positive and significant effect on Job Satisfaction, Competence has a positive and significant effect on Job Satisfaction, Information Technology has a positive and significant effect on Job Satisfaction, Workload has a positive and insignificant effect on the performance of GKM Implementers, Competence has a positive and significant effect on the performance of GKM Implementers, Information Technology has a positive and insignificant effect on the performance of GKM Implementers, Job satisfaction has a positive and significant effect on the performance of GKM Implementers, workload has a positive and significant effect on the performance of GKM implementers through job satisfaction, competence has a positive and significant effect on the performance of GKM implementers through job satisfaction, information technology has a positive and significant effect on the performance of GKM implementers through job satisfaction.
FACTORS AFFECTING AUDITOR SWITCHING WITH FINANCIAL DISTRESS AS A MODERATING VARIABLE IN JAKARTA ISLAMIC INDEX 70 COMPANIES FOR THE PERIOD 2019-2023 Delvina Hotmatullayni Siregar; Keulana Erwin; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2363

Abstract

The purpose of this study is to determine and analyze the effect of management turnover, audit fees and company size on auditor switching in Jakarta Islamic Index 70 companies for the 2019-2023 period. In addition, this study also aims to analyze whether financial distress is able to moderate the relationship between management turnover, audit fees and company size on auditor switching. The type of research conducted is quantitative research. The population in this study were companies incorporated in the Jakarta Islamic Index for the period 2019-2023 totaling 135 companies. The sample in this study were 25 companies incorporated in the Jakarta Islamic Index in 2019-2023 which were obtained by purposive sampling technique. The data collection method used in this research is the literature study method and documentation. The data analysis method used in this research is Logistic Regression Analysis with the help of Eviews 13 software. The results obtained in this study indicate that management change is proven to have a positive and significant influence on auditor switching of the Jakarta Islamic Index 70 (JII70) company for the 2019-2023 period. Audit fees and company size proved to have no significant effect on auditor switching. Financial distress is proven to be able to strengthen the influence of management turnover and audit fees on auditor switching. While other results show that financial distress proved unable to strengthen the influence of company size on auditor switching of the Jakarta Islamic Index 70 (JII70) company for the period 2019-2023.
THE EFFECT OF PERSON ORGANIZATION FIT AND PERSON JOB FIT ON TURNOVER INTENTION WITH WORK ENGAGEMENT AS MEDIATOR AT PT. TELEKOMUNIKASI INDONESIA REGIONAL I SUMATERA Syarifah Hafni; Yeni Absah; Vivi Gusrini Rahmadani Pohan
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 2 (2023): March
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i2.756

Abstract

Human resources are currently very important for a company, where human resources are part of an asset but are intangible or intangible. In recent years, retaining employees in an organization has become very important, recruitment to find replacements for employees who have left starts from advertising costs in submitting job vacancies, interviews and selection, training costs for new employees and vacancy costs, which are situations where there is a vacancy. requires companies to look for employees to fill these positions.
THE EFFECT OF CHANGES IN ORGANISATION AND ORGANISATION CULTURE TOWARDS EMPLOYEE’S PERFORMANCE THROUGH JOB SATISFACTION OF MILLENNIALS GENERATION IN PT X NORTH SUMATERA BRANCH Siti Safira Mayhara; Yeni Absah; Amlys Syahputra Silalahi
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 4 (2023): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i4.898

Abstract

This study uses research variables such as organizational change (structure, technology, arrangement, human resources management), organization culture and employee’s performance. The purpose of this study was to determine the effect of changes in organization towards employee’s performance, the effect of organization culture towards employee’s performance to the employee millennial generation of PT X North Sumatera branch. The approach used in this study is an associative approach and the population in this study are generation “Y” employees of PT X North Sumatra branch. While the samples that met the sampling criteria, the withdrawal of observations was made amounted to 84 people which is non probability sampling that fulfil terms and conditions to be respondent. The data collection technique in this study used a questionnaire technique. Data analysis techniques in this study use Partial Least Square (PLS). Data processing in this study using the SmartPLS 3.0 software program. The results show that changes in organization affects toward employees performance and organizational culture affects toward employees performance at PT X North Sumatera branch.
THE INFLUENCE OF SERVICE QUALITY AND TRUST ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE IN MANDIRI SUPERMARKET MEDAN May Friska Yuliani Saragih; Yeni Absah; Endang Sulistya Rini
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 5 (2023): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i5.1098

Abstract

Customer Trust has a positive and significant effect on Customer Loyalty at Mandiri Supermarket Griya Medan. Customer Satisfaction has a positive and significant effect on Customer Loyalty at Mandiri Supermarket Griya Medan. Service Quality has a positive and significant effect on Customer Satisfaction at Mandiri Supermarket Griya Medan. significantly to Customer Satisfaction able to mediate the effect. Service Quality on Customer Loyalty. Customer Satisfaction is able to mediate the influence of Customer Trust on Customer Loyalty. Service Quality has a positive and significant effect on Customer Satisfaction at Mandiri Supermarket Griya Medan. Customer Trust has a positive and significant effect on Customer Satisfaction being able to mediate the effect. Service Quality on Customer Loyalty. Customer Satisfaction is able to mediate the influence of Customer Trust on Customer Loyalty. Service Quality has a positive and significant effect on Customer Satisfaction at Mandiri Supermarket Griya Medan. Customer Trust has a positive and significant effect on Customer Satisfaction being able to mediate the effect. Service Quality on Customer Loyalty. Customer Satisfaction is able to mediate the influence of Customer Trust on Customer Loyalty.
THE INFLUENCE OF WORK-LIFE BALANCE AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION IN THE FACULTY OF MEDICINE, UNIVERSITY OF NORTH SUMATERA Rizka Khairunnisa Margolang; Yeni Absah; R. Hamdani Harahap
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 2 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i2.1541

Abstract

In the era of globalization and the industrial revolution 4.0, the quality of human resources (HR) is crucial for organizational success, especially in educational environments such as the University of North Sumatra. Effective HR management plays an important role in achieving organizational goals. This research aims to investigate the impact of work-life balance and organizational culture on job satisfaction and employee performance at the Faculty of Medicine, University of North Sumatra, while elucidating the role of job satisfaction as a mediator in this relationship. Quantitative research methods with path analysis techniques were utilized in this study. Data were obtained through questionnaires distributed to 99 employees of the Faculty of Medicine, while interviews were conducted to gain in-depth insight into their perceptions and experiences of the variables studied. Additional information was gleaned through documentation studies related to policies, procedures, and organizational culture at the Faculty of Medicine. The results of the path analysis confirm that work-life balance has a significantly negative effect on job satisfaction, while organizational culture has a significantly positive impact on job satisfaction. Moreover, work-life balance also significantly negatively influences employee performance, while organizational culture has a positive and significant effect on employee performance. These findings affirm that job satisfaction acts as a mediator in the relationship between work-life balance and employee performance, as well as organizational culture and employee performance. Based on the research results, it is recommended that the Faculty of Medicine, University of North Sumatra improve the performance appraisal system, address the imbalance between employees' work and personal lives, strengthen a positive organizational culture, and consider other factors such as the quality of work life in an effort to enhance employee job satisfaction and performance. Future studies are encouraged to broaden the scope of variables and sample population to gain a more comprehensive understanding of the factors influencing employee job satisfaction and performance in educational institutions.
Keseimbangan Karir dan Keluarga Bagi Wanita Pekerja pada Perspektif Manajemen Konflik Theresia Berlian Afrida; Prihatin Lumbanraja; Yeni Absah
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 5 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i5.1388

Abstract

Working women have the potential to experience conflict in carrying out all of their roles. This conflict has the potential to cause organizational conflict so that it must be managed from both sides. This study aims to analyze conflict and conflict management from 2 perspectives, working women and organization. Qualitative research with a descriptive approach was conducted with in-depth interviews and documentation of key informants of working women, direct supervisors, and supporting informants, which were analyzed using interactive model data analysis techniques. In carrying out their roles, working women have made efforts to balance, but it’s difficult to do. Supporting factors are social support from family, spouses, and coworkers. Differences in perceptions with spouses and coworkers are an inhibiting factor. Organizations perceive role conflict in 2 perceptions, direct supervisors and field employees. In the perception of direct supervisors, role conflict in women doesn’t affect the performance of the field and the organization as a whole. In the perception of field employees, role conflict causes jealousy, reluctance, delegation of tasks, and difficulty carrying out assignments due to changing team arrangements. Supporting factors for the organization are the existence of a communication system in the organization regardless of hierarchy and the sharing of knowledge between leaders regarding employee characteristics and conflict management. Differences regarding the conditions and problems of employees become an obstacle for organization to determine treatment standards. Organizational conflict handling strategies carried out are using persuasive and collaborative leadership styles, open communication with employees, collaboration and compromise conflict management styles.
Analisis Beban Kerja terhadap Kinerja Karyawan Melalui Stres Kerja Sebagai Variabel Intervening pada PT Bank Sumut Cabang Stabat Syafa Davy Baihaqi Saragih; Yeni Absah; Anizar Anizar
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 8 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i8.3523

Abstract

This research aims to analyze the influence of workload variable on employee performance through work stress as an intervening variable at PT Bank Sumut of Stabat Branch. This study was used a quantitative method with the census method as a sampling technique and the structural equation model (SEM) method as a data analysis technique. The population in this study was 57 which the entire population was the sample. The data collection method used a questionnaire and data analysis was assisted by SmartPls 4. Based on the analysis, it was found that workload had a negative and insignificant effect on employee performance with T-Statistic value of 1.3467 and p-value of 0.178. The workload has a positive and significant effect on work stress with T-Statistic value of 2.771 and p-value of 0.006. The work stress has a positive and significant effect on employee performance with T-Statistic of 2.427 and p-value of 0.015. The workload has a positive and significant effect on employee performance through work stress with T-Statistic value of 2.585 and p-value of 0.010.
Analisis Pengaruh Gaji dan Lingkungan Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Intervening pada Coffee Shop Kocoba Medan Audri Tarigan; Yeni Absah; Nismah Panjaitan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 2 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i2.6193

Abstract

This study aims to analyze the effect of salary and work environment on employee performance, with job satisfaction as an intervening variable, at Coffee Shop Kocoba Medan. A quantitative approach was employed, with data collected through questionnaires from 35 respondents who are employees of Coffee Shop Kocoba. The data analysis technique used was Structural Equation Modeling (SEM) with a Partial Least Square (PLS) approach. The results show that salary and work environment directly have a positive and significant effect on employee performance. Furthermore, job satisfaction was proven to be an intervening variable that strengthens the relationship between salary and work environment on employee performance. Salary factors, including timely payment and incentives, and a conducive work environment, both physically and non-physically, play a crucial role in improving employee satisfaction and productivity. This research is expected to serve as a reference for the management of Coffee Shop Kocoba in designing more effective human resource policies, particularly regarding salary provision, work environment improvement, and job satisfaction enhancement.
THE EFFECT OF JOB DESCRIPTION CLARITY AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT MNC FINANCE AREA ACEH Syafrizal Lubis; Yeni Absah; Evawany Yunita Aritonang
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 6 (2025): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i6.4950

Abstract

This study aims to analyze the influence of job description clarity and work motivation on employee performance, with work discipline as an intervening variable at PT MNC Finance Aceh Area. The background of this study is based on the post-pandemic phenomenon that causes unclear division of tasks and responsibilities between divisions, low work motivation, and inconsistency in employee discipline, which impacts target achievement and work effectiveness. This study uses a path analysis method with a census approach, involving 60 employee respondents at PT MNC Finance Aceh Area. The results show that job description clarity has a positive effect on employee performance, although the direct effect is not significant. However, the indirect effect through work discipline makes a strong contribution to improving performance. Work motivation also has a positive but relatively weak effect on performance, and a positive effect on work discipline with a smaller effect than job description. Work discipline is proven to have a positive and significant effect on employee performance, and acts as a partial intervening variable that strengthens the relationship between job description clarity and work motivation on performance. Overall, the research results confirm that improving employee performance at PT MNC Finance Area Aceh can be achieved through clear job descriptions, increasing motivation, and consistent work discipline development.
Co-Authors Abdul Rahim Matondang Achmad Afriadi Trisatya Adinda Surya Putri Affiza Elzera Chair Lubis Afzalia Ahmad Said Baashen Aisyah Alvino Mario Haloho Amlys Syahputra Silalahi Anizar Anizar Annisa Maharani Astrea Wulanda Audri Tarigan Azhar Maksum Beby Karina F. Sembiring Beby Karina Fawzeea Sembiring Cynthia Rut Vio Nanda Tarigan Delvina Hotmatullayni Siregar Dewi Sartika Br Ginting Dicky Habibie Dody Hariyanto Doli Muhammad Ja’far Dalimunthe Edi Zaman Berkat Gea Efendi, Syahril Elfa Yolanda Elisabet Siahaan Elva Citra Sari Endang Sulistya Rini Evawany Yunita Aritonang Fahmi Natigor Nasution Farid Aulia Fauzan Nurahmadi Fuzy Yustika Manik Gracemonn Sitompul Harmein Nasution Haryani Tri Puteri Hasman Hendra Frizky Novando Hilda Iriany Ikmal Husein Lubis Iman Hasan Ansyari MN Indah Annisa Intan Febrizi Nasution Isfenti Sadalia Iskandarini Isma Zulaiha Isnen Fitri Ivan Jaya Jane Melita Keliat Johan Manurung Juni Vivi Engjelina Sianturi Keulana Erwin Lamriama Valintina Chrystina Siregar Lubis, Siti Aida Mahrani Mahatir Muhammad Mastura May Friska Yuliani Saragih Meilita Tryana Moudy Fitria Respati Musawir Da'i Nazaruddin Nina Verawaty Nismah Panjaitan paham ginting Pauzi Ibrahim Nainggolan Prihatin Lumbanraja Qowi Hibatullah R. Hamdani Harahap Rico Syahputra Rika Puspita Dewi Ritha F. Dalimunthe Rizka Khairunnisa Margolang Robert Sanjaya Sembiring Rulianda Purnomo Wibowo2 Rulianda Wibowo Saidan Sany Lubis Samuel Morales Simanjuntak Seniman Siswahyudianto Siti Humaira Siti Kemala Sari Tambunan Siti Putri Luthfiyyah Siti Safira Mayhara Sri Dwi Hastuti Stella Angelina Sukamto, Ika Sumiyarsi Syafa Davy Baihaqi Saragih Syafrizal Helmi Situmorang Syafrizal Lubis Syahputra, Muhammad Romi Syahyunan Syarifah Hafni T. Henny Febriana Harumy T. Sabrina Tety Novriyanti Zebua Theresia Berlian Afrida Tua M. Lbn. Toruan Tulus Joseph Herianto Vivi Gusrini Rahmadani Pohan Yasmin Chairunnisa Muchtar Yoan Yolanda Yohanna Arminta Zega Yudhistira Zhafirah Hanan