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All Journal Jurnal Public Policy Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Jurnal Vokasi Asia-Pacific Journal of Public Policy Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) Journal of Social and Policy Issues Jurnal Jurnalisme Journal of International Islamic Law, Human Right and Public Policy
Risna Dewi
Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Malikussaleh
Religion Arts Humanities Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PELAYANAN RUMAH SAKIT UMUM DAERAH CUT MEUTIA LHOKSEUMAWE Mukhlisin Mukhlisin; Risna Dewi
Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) Vol 4, No 2 (2023)
Publisher : FISIP Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/jspm.v4i2.10788

Abstract

Pelayanan Penelitian di Rumah Sakit Umum Cut Meutia Kabupaten Aceh Utara. Badan Layanan Umum adalah instansi pemerintah yang dibentuk untuk memberikan bantuan kepada masyarakat melalui penyediaan barang dan jasa yang dijual tanpa memperhatikan keuntungan, dan dalam melaksanakan tugasnya didasarkan pada prinsip efisiensi dan produktivitas. Penilaian kinerja berperan penting dalam mengembangkan karyawan yang berkinerja tinggi dan rendah dalam mencapai hal-hal yang efektif dan efisien. Penilaian kinerja dapat menjadi sumber informasi penting bagi karyawan atau organisasi dalam berbagai perkembangan kinerja. Penelitian ini dilakukan dengan pendekatan kualitatif dengan tipe deskriptif analisis. Hasil penelitian ini menunjukkan bahwa upaya peran Badan Layanan Umum dalam meningkatkan kualitas tenaga kesehatan belum berjalan dengan baik. Hal ini dijelaskan dengan penggunaan obat di Rumah Sakit Cut Meutia oleh tim medis spesialis yang terkadang menghasilkan pengobatan yang kurang ideal. Hal ini dikarenakan jumlah dokter spesialis yang sangat sedikit, juga harus membantu dalam membimbing perawatan pasien gawat darurat yang banyak terdapat di rumah sakit swasta yang beroperasi di wilayah Lhokseumawe serta rendahnya sarana dan prasarana di RSU yang bersangkutan serta tingkat minimum disiplin yang diperlukan pada semua karyawan.Research Services at Cut Meutia General Hospital, North Aceh District. The Public Service Agency is a government agency established to provide assistance to the community through the provision of goods and services that are sold without regard to profits, and in carrying out their duties is based on the principles of efficiency and productivity. Performance appraisal plays an important role in developing high and low performing employees in achieving things that are effective and efficient. Performance appraisal can be an important source of information for employees or organizations in various performance developments. This research was conducted using a qualitative approach with a descriptive analysis type. The results of this study indicate that efforts to play the role of the Public Service Agency in improving the quality of health workers have not gone well. This is explained by the use of General Cut Meutia by Lack's specialist medical team which sometimes results in less than ideal treatment. This is because the number of specialist doctors is very small, they also have to assist in guiding the care of Emergency Patients, which are widely available in private hospitals operating in the Lhokseumawe area and the lack of facilities and infrastructure at the RSU concerned. and the minimum level of discipline required. exist for all employees
IMPLEMENTATION OF HALO CAPIL SERVICES IN POPULATION ADMINISTRATION SERVICES IN PADANG LAWAS REGENCY Yulia Rahmadani Hrp; Ti Aisyah; Risna Dewi; Muhammad Hasyem
Journal of International Islamic Law, Human Right and Public Policy Vol. 4 No. 1 (2026): March
Publisher : PT. Radja Intercontinental Publishing

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Abstract

Population services are crucial public services because they directly relate to the provision of citizens' civil rights. In an effort to improve the quality and effectiveness of services, the Population and Civil Registration Office of Padang Lawas Regency has launched the Halo Capil Service as a technology-based service innovation through the WhatsApp application. This service provides easy access to information and facilitates the submission of population documents such as Family Cards and birth certificates. However, its implementation has not been optimal, mainly due to a lack of clear information and minimal socialization, resulting in rural communities lacking understanding of the service's purpose and benefits. This study aims to describe the implementation of the Halo Capil Service in population services in Padang Lawas Regency. The research method used is descriptive qualitative with data collection techniques through interviews, observation, and documentation. The research analysis refers to the Edward III policy implementation model, which includes aspects of communication, resources, disposition, and bureaucratic structure. The results show that service implementation has not been optimal due to limited human resources, network constraints, and a lack of socialization and infrastructure support.
Co-Authors Bisrul Huda Dwi Fitri Dwi Fitri Luh Putu Ratna Sundari Muhammad Hasyem Muhammad Israq Ayuda Mukhlisin Mukhlisin Muklir Muklir Murniati Muniarti Murniati Murniati Nur Hazizah Nurkumala Sari Syamsuddin Syamsuddin Teuku Alfiady Ti Aisyah Tommy Adista Yulia Rahmadani Hrp