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ORGANIZATIONAL SUPPORT AND INNOVATION CULTURE AS DRIVERS OF JOB SATISFACTION AND EMPLOYEE PERFORMANCE IN INAPORTNET UTILIZATION Maria Sampe; Irsan Tricahyadinata; Heni Rahayu Rahmawati
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 1 (2026): February
Publisher : CV. Radja Publika

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Abstract

Global public sector digital transformation emphasizes that the success of technology-based systems is determined not only by infrastructure readiness but also by organizational factors and employee psychological conditions. The current literature shows inconsistencies in explaining how organizational support and innovation culture translate into digital performance, particularly in the context of highly regulated bureaucracies. This study aims to integratively examine the influence of organizational support and innovation culture on employee job satisfaction and performance in the use of Inaportnet at KSOP Class I, Samarinda. A quantitative explanatory approach was used with a census method on 54 employees and analyzed using partial least squares (PLS)-based SEM. The results indicate that organizational support and innovation culture significantly affect job satisfaction and performance, with job satisfaction acting as the main mediator. Theoretically, this study integrates social exchange theory and dynamic capabilities in the context of public sector digital transformation. The novelty of this study lies in the confirmation of psychological mediation mechanisms in a high-risk port organization, which tests the limits of the theory's application to digital bureaucracy.
THE IMPACT OF TECHNOSTRESS AND ORGANIZATIONAL SUPPORT ON EMPLOYEE WELL BEING: EXAMINING BURNOUT AS A MEDIATOR Nasra; Irsan Tricahyadinata; Saida Zainurossalamia ZA
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 1 (2026): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study analyzes the influence of technostress and organizational support on employee well-being, with burnout as a mediating mechanism in public sector digital bureaucracy. Digital transformation in local government performance systems creates technological demands that can drain employees' psychological resources. Based on the integration of JD-R theory and Perceived Organizational Support theory, this quantitative study used an SEM PLS approach on 57 employees. The results show that technostress directly increases burnout and decreases well-being, whereas organizational support effectively suppresses burnout but does not have a significant direct effect on well-being. Burnout decreases well-being but does not significantly mediate all tested relationships. These findings extend the theory by showing that in the context of a control-oriented digital bureaucracy, technological stress can directly decrease well-being without the accumulation of chronic fatigue. The theoretical and policy implications emphasize the importance of adaptive and resource-oriented digital design.
Co-Authors Ade Amrisal Anshar Ade Saputri Aini, Hekti Nur Akbar, Syahrizal Fitrian Al Hidayah, Rahmawati Alexander Sampeliling Alma Argriphi Ardhia Pramesti Wijaya Alpiani, Kiki Alwi, Abdul Rauf Amalia Nur Andi Nursyahriana Anisa Rahmawati Annisa Puteri, Sarah Shevi Aprilia, Nikita Apriliyani, Risma Dwi Aprillianto, Windi Dwi Ardi Paminto Ariesta Heksarini Arif Setiawan Arif Setiawan Arisona Chony Ronaldy Arvita Rachmawaty AS, Dirga Lestari Asnawati Asnawati Asnawati Asnawati Boyke Rorimpandey Boyke Rorimpandey Dara Fahriza Arinie Deddy Sumarna Denny Christyanto, Frederikus Dewi Vibrayanti Dharma, Bayu Dwi Dintika, Amalia Fitriani Dio Caisar Darma Dirga Lestari Djoko Setyadi Dwi Martiyanti Ekinda Famelia Prisca Elianita Elianita Elsanita Vera Dilla Endang Sawitri Endang Sawitri Erwin Setiawan, Erwin Fakhrowan, Rizki Farah Fakhirah Salasiwa Felisitas Defung Feni Setiasih Gusti Noorlitaria Achmad Hadjat, Michael Hamdi Mayulu Hamdi Mayulu Hanif Taqiuddin Hekti Nur Aini Heni Rahayu Rahmawati HERRY RAMADHANI Hidayati Tetra Ike Purnamasari Ike Purnamasari, Ike Indah Oktafia Indrayani, Tri Irma Amrianti Nasir Irwan Gani Isma, Said Muhammad Jiuhardi Jiuhardi Justina Ade Judiarni Kadafi, M. Amin Khairon, Muhammad Khusnul Sugiarto Kiki Alpiani Lestari A.S, Dirga Mardewi, Shinta Marhani Marhani Maria Sampe Marry Christiyanto Martiyanti, Dwi Matande, Yudea Melisa Melisa Merissa Rizki Arviana Bachri Michael Hadjat Michael Michael Muhamad Haddad Alwi Muhammad Amin Kadafi Muhammad Amin Kadafi Muhammad Faisal Muhammad Novas Clinton Mutiara Kartika Dewi Nabila, Zulfah Marwa Nadya Karina Ayu Sandra Nasra Nazaruddin Hasbi Nelly Rosita Nico Ananda Rizky Nidia Maharani Putri Ningrum, Risma Nita Rahmi Iswariadi Nora Idiawati Novia Ulfa Wahid Nur, Amalia Nurmawati Nurmawati Nurmawati Nurmawati Nursyahriana, Andi Ories Maihesa Pipit Juwita Nengsih Prisca, Ekinda Famelia Prisna Marina Rachmawaty, Arvita Rahmawati Rahmawati Rana Kirana Regina Puspa Fatma Rina Kusharyanti Riska Aprylia Rizki Fakhrowan Rizki Yuliana Rizky Yudaruddin Rizky, Nico Ananda Robiansyah, Robiansyah Ronaldy, Arisona Chony Rosy Amalia Putri Rosy, Yuniar Fita Sahrun Asis Saida Zainurossalamia Zainal Arifin, Saida Zainurossalamia Salasiwa, Farah Fakhirah Sampeliling, Alexander Samuel Samuel Sandya, Aulia Rizkynita Santi, Ira Nofika Sari, Windi Puspita Sarifudin, Muhammad Shinta Mardewi Shinta Mardewi Simatupang, Lukas Binar Siti Hasmah Siti Maria Siti Maria SITI MARIAM Siti Mariam siti rahmah Sri Kumoro Mariniharsi Sri Mintarti Sri Utama Sari Sri Wahyuni Sri Wahyuni Sukisno Selamet Riadi Sulis Setiawan SUTOMO MANDALA PUTRA Syahrizal Fitrian Akbar Syarifah Hudayah Syarifah Librainieka Zhaina Rajulia Taqiuddin, Hanif Taufan Purwokusumaning Daru, Taufan Purwokusumaning Wa Rusiani Wardhani, Wirasmi Wati Wati Wijaya, Alma Argriphi Ardhia Pramesti Windi Dwi Aprillianto Wirasmi Wardhani Yonathan Pongtuluran Yonathan Pongtuluran Yonathan Pongtuluran Yudha Atmoko Yusriana Adnan ZA, Saida Zainurossalamia Zainal Ilmi Zainal Ilmi Zainal Ilmi Zubaidah Z Zulfah Marwa Nabila