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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Syntax Literate: Jurnal Ilmiah Indonesia BERDIKARI : Jurnal Inovasi dan Penerapan Ipteks Journal of Economic, Bussines and Accounting (COSTING) Alignment: Journal of Administration and Educational Management Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI IKRA-ITH EKONOMIKA EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Manajemen Strategi dan Aplikasi Bisnis Journal of Humanities and Social Studies Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Journal of Leadership in Organizations Journal Of Management Science (JMAS) Maker: Jurnal Manajemen JURNAL LENTERA BISNIS Jurnal Pendidikan dan Konseling Syntax Idea SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Dinasti International Journal of Education Management and Social Science Dialektika: Jurnal Ekonomi dan Ilmu Sosial Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Industri Kreatif dan Kewirausahaan Jurnal Ilmiah Manajemen Kesatuan Bulletin of Counseling and Psychotherapy BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Jurnal Darma Agung jurnal syntax admiration Jurnal Pengabdian kepada Masyarakat Nusantara Jendela Pendidikan Ilomata International Journal of Management Journal La Bisecoman Management and Accounting Expose Prima Abdika: Jurnal Pengabdian Masyarakat Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF) Jurnal Pengabdian Kepada Masyarakat Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Science and Society (IJSOC) ProBisnis : Jurnal Manajemen Journal of Social Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Kalbisocio: Jurnal Bisnis dan Komunikasi Indonesian Journal of Business Analytics (IJBA) Jurnal Sains dan Teknologi Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Jurnal Manajemen dan Perbankan (JUMPA) Profit: Jurnal Manajemen, Bisnis dan Akuntansi Media Bina Ilmiah Jurnal Indonesia Sosial Teknologi Jurnal Riset Manajemen dan Bisnis Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies JURNAL ABDIMAS PLJ Influence: International Journal of Science Review IIJSE RESLAJ: Religion Education Social Laa Roiba Journal KALBISIANA Jurnal Sains, Bisnis dan Teknologi Smart Dedication: Jurnal Pengabdian Masyarakat Jurnal Cendekia Ilmiah Jurnal Valtech
Abadi, Ferryal
Esa Unggul University, Jakarta, Indonesia
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PENGARUH TRANSFORMATIONAL LEADERSHIP, DIGITAL TRANSFORMATION DAN WORK ENVIRONMENT TERHADAP EMPLOYEE PERFORMANCE MELALUI JOB SATISFACTION Oktatia Putri, Adinda; Abadi, Ferryal
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2171

Abstract

This study examines the effects of Transformational Leadership, Digital Transformation, and Work Environment on Employee Performance, with Job Satisfaction serving as a mediating variable, among employees of conventional commercial banks in Jakarta. The research is grounded in the increasing demand for organizational performance improvement amid rapid digital transformation in the banking industry. A quantitative research design was applied using a survey method involving 135 respondents, and the data were analyzed through Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings reveal that Digital Transformation has a positive and significant impact on Job Satisfaction, whereas Transformational Leadership and Work Environment do not significantly influence Job Satisfaction. Furthermore, Transformational Leadership and Job Satisfaction demonstrate positive and significant effects on Employee Performance. However, Work Environment does not significantly affect Employee Performance through Job Satisfaction, indicating the absence of a mediating effect.These results highlight the strategic importance of strengthening transformational leadership practices and accelerating digital transformation initiatives to enhance employee satisfaction and performance in conventional banking institutions.
Pengaruh Kualitas yang Dirasakan, Pengalaman Merek, Kepercayaan Merek dan Kepuasan Pelanggan terhadap Loyalitas Merek Silvia Ardian; Ferryal Abadi
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 1 (2025): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i1.5073

Abstract

This study explores the influence of perceived quality, brand experience, brand trust and customer satisfaction on brand loyalty in Nike shoe products. Perceived quality is considered an important factor affecting customer satisfaction and brand loyalty. The population in this study are customers who have used Nike shoe products. Then the sample used in this study is people in the Jakarta, Bogor, Depok, Tangerang, Bekasi areas who have faithfully used Nike shoe products. In this study, data was collected from 120 respondents who met these criteria. Age 17-45 years. The data analysis technique used is SEM-PLS to test the research model with a sample size of 120 respondents, the sample selected using purposive sampling method. The analysis results show that perceived quality has a positive influence on customer satisfaction, brand experience has a positive influence on customer satisfaction, brand trust has a positive effect on brand loyalty. this study the majority of respondents were male. Therefore, further research can equalize or make gender comparisons. to increase brand loyalty, Nike products must integrate strategies that improve product quality, improve brand experience, build trust, and ensure customer satisfaction. This will create a positive cycle that supports.
Strategi Perencanaan Sumber Daya Manusia pada Marketplace 'Swipewash' untuk Optimasi Layanan Laundry" atau "Analisis Kebutuhan Sumber Daya Manusia dalam Pengembangan Ekosistem Digital Swipewash Athira Shafa Berliana; Dimas Angga Negoro; Unggul Kustiawan; Ferryal Abadi
INSOLOGI: Jurnal Sains dan Teknologi Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v5i1.7453

Abstract

The e-commerce industry in Indonesia is experiencing rapid growth, supported by a large population, a growing middle class, and increasing internet penetration. In a busy urban society, these services are becoming an essential need. Digital platforms can provide solutions with easy access, transparency, and efficiency for consumers. SwipeWash offers an e-commerce platform for laundry, bag spa, and shoe spa services equipped with superior features. Based on a combination of strengths, weaknesses, opportunities, and threats. Strategies to take advantage of the company's opportunities and strengths include utilizing e-commerce technology and the Internet of Things (IoT) to improve operational efficiency while expanding the market. To overcome weaknesses while taking advantage of existing opportunities, SwipeWash plans to apply for additional funding to improve technology and utilize data analytics. In an effort to realize SwipeWash's vision as a leading, innovative and trusted e-commerce laundry platform, human resource management is one of the key elements. The goals and objectives formulated are aimed at ensuring operational sustainability, supporting company growth, and creating a productive and competitive work environment. Through structured planning, SwipeWash is committed to presenting a solid, competent team that is in line with market needs, both in the short, medium and long term.
Peran Rekan Kerja, Otonomi Kerja, Beban Kerja Terhadap Kinerja Safitri, Ai Apon; Abadi, Ferryal
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 3: April 2026
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/j-ceki.v5i3.15542

Abstract

 Penelitian ini bertujuan untuk mengetahui dan menganalisa peran rekan kerja dalam mendukung kehidupan kerja terhadap korelasi otonomi kerja, beban kerja, dan kinerja. Dalam penelitian ini, pendekatan yang digunakan adalah kuantitatif dengan sumber data penelitian diperoleh dari hasil penyebaran kuesioner kepada 109 karyawan di lembaga keuangan yang berdomisili di bekasi. Adapun teknik analisis yang digunakan adalah Structural Equation Model - Partial Least Square (SEMPLS). Hasil penelitian menunjukkan bahwa peran rekan kerja terbukti memberikan dampak positif pada kinerja karyawan, beban kerja, dan otonomi kerja. Ini menunjukkan bahwa memiliki hubungan sosial yang positif dan lingkungan kerja yang baik dapat meningkatkan tingkat perhatian seseorang, memperjelas tugas, dan secara diam-diam meningkatkan kebiasaan kerja setiap orang. Selain itu, otonomi di tempat kerja berdampak positif pada kinerja. Ini berarti bahwa semakin banyak kebebasan diberikan kepada karyawan dalam menangani tugas-tugas mereka, kualitas pekerjaan yang dihasilkan juga meningkat. Sebaliknya, tingkat beban kerja yang tinggi berdampak negatif pada kebiasaan kerja karyawan, menunjukkan bahwa memiliki banyak pekerjaan atau banyak tekanan dapat mengurangi produktivitas dan efisiensi di tempat kerja.
Marketing Plan Strategy in Achieving Marketing Goals at the Harmoni Physiotherapy Clinic Shadiqy Artib; Rhian Indradewa; Rina Anindita; Ferryal Abadi
Journal of Social Research Vol. 5 No. 3 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i3.3075

Abstract

This research aims to formulate a strategic marketing plan for Harmoni Physiotherapy Clinic through an analysis of the marketing framework, STP (Segmenting, Targeting, Positioning) strategy, and the 7P marketing mix. This study uses a descriptive qualitative approach with analytical tools such as the Internal External (IE) Matrix, the Quantitative Strategic Planning Matrix (QSPM), and the Lean Canvas Model. The strategy focuses on market development and unique product services. The research findings indicate that Harmoni Physiotherapy Clinic’s marketing strategy positions itself in a narrow differentiation focus, with the advantages of robotic physiotherapy and hydrotherapy technology, which are not yet available from similar competitors in Bekasi City. The 7P marketing mix includes digital-based services for therapist registration and gender selection, competitive pricing, and integrated promotions through online (social media, SEO, webinars) and offline (hospital collaborations, community service) channels. Short- to long-term sales programs are managed through the “Walk In 12345” activity to ensure business sustainability, along with plans for expansion into the Greater Jakarta area outside Bekasi City in the fourth year. The study concludes that a structured marketing plan that leverages the advantages of robotic technology and a smart digital marketing strategy can be key for Harmoni Physiotherapy Clinic to win market competition in the physiotherapy healthcare sector.
Operational Planning at Klinik Harmoni Fisioterapi Dimas Aryo Wibowo; Rhian indradewa; Ferryal Abadi; Rina Anindita
Journal Research of Social Science, Economics, and Management Vol. 5 No. 10 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i10.1476

Abstract

This study examines the operational planning system implemented at Klinik Harmoni Fisioterapi as an effort to develop integrated and technology-based physiotherapy services. The increasing prevalence of stroke and neuromusculoskeletal disorders has increased the demand for rehabilitation services that are efficient, measurable, and patient-centered. However, many physiotherapy clinics still experience operational limitations, including manual registration systems, unintegrated medical records, and ineffective service coordination. Therefore, this research aims to analyze the operational planning model of Klinik Harmoni Fisioterapi in integrating digital systems, physiotherapy technology, and service management within a smart clinic framework. This study employed a descriptive qualitative approach using a case study method. Data were collected through interviews, document analysis, and literature studies related to operational management, healthcare information systems, and physiotherapy services. The findings reveal that the implementation of digital registration, therapy scheduling, electronic medical records, robotic physiotherapy, hydrotherapy, and quality management systems significantly improves operational efficiency, service consistency, and patient experience. In addition, the integrated system supports better coordination among healthcare personnel and facilitates data-driven managerial decision-making. In conclusion, the operational planning model implemented at Klinik Harmoni Fisioterapi can serve as a strategic framework for the development of modern, sustainable, and technology-oriented physiotherapy services.
PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN ORGANIZATIONAL CLIMATE TERHADAP EXTRA ROLE BEHAVIOR MELALUI EMPLOYEE ENGAGEMENT Humairoh Basyarewan; Ferryal Abadi
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2343

Abstract

Penelitian ini akan meneliti mengenai pengaruh antara Perceived Organizational Support, Organization Climate, Extra Role Behavior, dan Employee Engagement. Tujuan penelitian ini untuk mengetahui pengaruh Perceived Organizational Support dan Organization Climate, terhadap Extra Role Behavior, dan Employee Engagement. Objek pada penelitian ini adalah perawat yang bekerja di rumah sakit yang berlokasi di Wilayah Kota Tual. Penelitian ini menggunakan metode kuantitatif dengan menyebarkan kuesioner kepada perawat di rumah sakit yang ada di Kota Tual sebanyak 103 perawat. Menggunakan purposive sampling. Untuk mengalisis data digunakan uji regresi linear berganda. Hasil penelitian menunjukkan bahwa Perceived Organizational Support dan Organization Climate berpengaruh positif terhadap Extra Role Behavior dan Employee Engagement. Implikasi dalam penelitian ini menekankan pentingnya Perceived Organizational Support dan Organization Climate dalam meningkatkan Extra Role Behavior dan Employee Engagement guna mendorong keterlibatan serta perilaku positif karyawan di luar tugas utama mereka serta membangun kinerja dan relasi antar pimpinan dan rekan kerja yang baik. Diharapkan dapat terus mengembangkan kebijakan dan praktik manajerial yang mendukung kesejahteraan dan partisipasi aktif perawat. Peningkatan dalam perceived organizational support dan organization climate tidak hanya dapat memperkuat keterikatan emosional terhadap organisasi, tetapi juga dapat mendorong terbentuknya budaya kerja kolaboratif, kinerja yang lebih optimal, serta kualitas layanan Kesehatan yang lebih baik bagi pasien.
Smart leader di era revolusi industri 4.0 Triyono Arief Wahyudi; Ferryal Abadi; Donant Alananto Iskandar
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v6i1.970

Abstract

Significant transformations have taken place with regards to the way products are produced thanks to manufacturing digitization. This transition is so convincing that it is called Industry 4.0 to represent the fourth revolution that has taken place in manufacturing. From the first industrial revolution (mechanization through hydro and steam power) to mass production and assembly lines using electricity in the second revolution, the fourth industrial revolution will take what started in the third with the adoption of computers and automation and enhance it with intelligent and autonomous systems driven by data and machine learning. The research aims to address leadership styles that are influenced by rapid technological developments by changing traditional leadership styles to digital leadership. A smart leader has the ability to inspire his employees to innovate and defend ideas. An acumen in implementing smart leadership benchmarks demonstrates a fast, cross-hierarchical, cooperative, and team-oriented approach that integrates innovation frequently.
Risk Management Application Based on ISO 31000:2018 - A Case Study of Hypoallergenic Laundry Laboratory (LALABO) Annisa Inas Ariyanti; Rhian Indradewa; Ferryal Abadi; Yanuar Ramadhan
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 11 No 1 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v11i1.8346

Abstract

LALABO (Laundry Laboratory) is a laundry business model in Jakarta, characterized by its hypoallergenic and eco-friendly services, utilizing smart locker technology for drop points, mobile application, and personalized fragrance options. This study responds to the growing demand for skin-safe laundry services, driven by limited providers and increasing public awareness of skin health in Jakarta and other major Indonesian cities. Using a descriptive case study approach, data were collected through document analysis, observation, and organizational review. The analysis focused on designing a risk management model based on the ISO 31000:2018 framework. The findings indicate that structured risk identification, assessment, and treatment are essential for managing uncertainties in marketing, operations, human resources, and finance. LALABO can minimize potential risks and achieve operational excellence. Academically, this study expands the limited literature on ISO 31000 implementation in micro and small service enterprises, while practically it provides insights for entrepreneurs developing innovation-driven businesses.
Breksi Cliff Tourism Rising From the Impact of the Pandemic Ferryal Abadi; Amo Sugiharto; Ria Saulina Panjaitan
Eduvest - Journal of Universal Studies Vol. 4 No. 9 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i9.3788

Abstract

The purpose of this study is to identify and analyze the impact of Covid-19 on Breksi Cliff Tourism. Breksi Cliff Tourism is managed by a Village-Owned Enterprise ( BUMDes) in Sambirejo Village, Prambanan District and Breksi Cliff Manager Lowo Ijo is a work unit of BUMDes. This study uses the perspective of the Balanced Scorecard (BSC), namely from a financial perspective, customer perspective, internal business process perspective, learning and growth perspective. to see the impact of Breksi Cliff Tourism. The impact on the internal organization itself as well as the economic impact on the surrounding community which has become a source of income. This study uses qualitative research methods in order to dig up more information from sources about the impact of Covid-19. The informants in this study are Breksi Cliff Tourism Managers, employees of Breksi Cliff Tourism Managers, non-employee workers and the community around Breksi Cliff Tourism. It is hoped that this research will produce a solution for Tebing Breksi Tourism Managers in dealing with the crisis caused by the Covid-19 Pandemic and can recover quickly.
Co-Authors Abdul Haeba Ramli Agus Multino Rohmansyah Amalia, Lia Amatullah, Nida Amo Sugiharto Andriyanti Asianto Annisa Inas Ariyanti Anwar, Johannes Arietra, Intan Pertiwi Noor Arini Egi Tiarawati Artana Diva Syabilla Athira Shafa Berliana Ayu Anggia, Bunga Ayu Putri Aprileani Badriyah Bakar, Lintang Abu Bakir Bakir Bonar Bastari, Ega Cahyanti, Ichtiar Melia Cahyono Cahyono Christa, Ade Christin Victoria Sanger Dewani, Anggi Cahyaningrum Dewi Metyasari Dewi, Truli Susatyo Didin Hikmah Perkasa Dimas Angga Negoro Dimas Angga Negoro Dimas Aryo Wibowo Dimas Negoro Donant Alananto Iskandar E. Sofyan, Rufyan Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hidayat Efa Hindarti Ega Bonar Bastari Egi Tiarawati, Arini Ekania, Mega el barqa, Malviyola Endang Ruswanti Eri Astuti, Ni Made Eriene Iranie Nizarlie Eriene Iranie Nizarlie Fandy Perdana Putra Fauzi Dermawan Tutupoho Gabriel Saulina Batubara Gidion Bernad Lubis Gidion Bernad Lubis Giovany, Kenny Gita Nurpratiwi Hanny Yuliani Hendy Tannady Hermawan, Lisa Bella Herwin Herwin Herwin Herwin, Herwin Hindarti, Efa Humairoh Basyarewan Ika Yuli Fatmawati Indah Erlinda Ade Kisworo Indradewa, Rhian Iqbal Septyansyah Irvan Rizki Septian Isworo, Joko Ivan Masdur Johannes Anwar Joni Hartono Junaidi Amrin, Muhammad Ketut Sunaryanto Kurnia Pangestu, Yudha Kurniawan, Djoko Kustiawan, Unggul Lista Meria Louis, Hendrik Lubis, Rima Octaviani Manu, Bheryl Mega Ekania mega sukmawati Meilisa Alvita Meilisa Alvita Muhamad Wajahid Muhammad Dhafi Iskandar Nabila Nabila Ndruru, Hermawan Susanto Negoro, Dimas Negoro, Dimas Angga Ningsih, Susilowati Niroh, Muniroh Noviayanti Fitri Haryani Nurdin Oktatia Putri, Adinda Paulus Sugiarto Pratana, Amelinda Pualam Wahyu Ratiasasadara Rahmat Syah, Tantry Yanuar Rahmat, Didi Rasum, Alya Presilia Rhian Indradewa Rhian Indradewa Rhian Indradewa Ria Saulina Panjaitan Rina Anindita Rogaya, St Rojuaniah Rojuaniah Rufyan E. Sofyan Safitri, Ai Apon Santos Winarso Dwiyogo Santy Berliana Naibaho Sarah Sinta Septian, Yudha Alvin Shadiqy Artib Sigit Wisnu Dermawan Silvia Ardian Siti Nurjanah Siti Nurjanah Siti Nurjanah Siti Rafika Arman Soleha, Yani Sukmayadi Institut Teknologi dan Bisnis Kalbil Susbiyantoro, Susbiyantoro Syah, Tantry Yanuar Rahmat Tantri Yanuar Rahmat Syah Tantry Yanuar Rahmat Syah Tasya Yultavera Triyono Arief Wahyudi Truli Susatyo Dewi Truli Susatyo Dewi Tyas Purbasari Utami, Rahayu Tri Wahno Sahid Wandik, Kandius Widuri Tyas Utami Wini Nursolihat Wisnu Dermawan, Sigit Yani Soleha Yanuar Rahmat Shah, Tantri Yanuar Ramadhan Yanuar Ramadhan Yarsono, Hendi Yenny Rany Yoeliastuti Yoeliastuti Yunico Tampubolon, Ronaldo