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Journal : Business, Management

The Role of Human Resources to Improve the Optimization of e-Procurement Implementation in PT Pertamina Trans Kontinental's Ship Operations Maemunah, Siti; Musliha, Fadlia; Yuliantini, Yuliantini; Pahala, Yosi
Business, Management & Accounting Journal (BISMA) Vol. 2 No. 3 (2025): BISMA Journal November 2025
Publisher : Baca Dulu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/bisma.v2i3.157

Abstract

This study aims to analyze and evaluate the implementation of the e-procurement system in the operations of PT Pertamina Trans Kontinental (PT PTK) vessels, as well as the role of human resources (HR) in optimizing the application of this system. The research also explores the factors that influence the success of e-procurement implementation, both from the internal side of the company, such as good management and HR management, and from the external side, including supporting technological infrastructure and policies. This study uses a qualitative method with a descriptive approach and NVivo 12 software for data analysis. The research duration was 3 (three) months through interviews with informants consisting of the Procurement Manager, ICT Manager, Vessel Procurement and Operations Coordinator, SmartGEP Manager, and six HR employees involved in the implementation and management of the e-procurement system, totaling 10 participants, this research delves into the various challenges and solutions in implementing e-procurement in the vessel operations of PT PTK. The analysis results show that the implementation of e-procurement has increased efficiency, transparency, and accountability in the procurement of goods and services. However, there are still challenges related to HR adaptation and technological infrastructure. This research contributes to the development of e-procurement theory, particularly in the maritime industry context, and provides practical recommendations to enhance HR capacity in managing a more effective and sustainable e-procurement system.
Co-Authors Abdul Ghafar Abel Abel Aditya Wardana, Aditya agung setiawan Agusinta, Lira Aisyah Rahmawati Aji, Adnan Bayu Andri Primadi Andri Primadi Andriyanto Andriyanto Anom Baskoro, Dian Antonio, Marites Del Prado Aswanti Setyawati Bagus Aprian Budi Karyono, Aris Cecep Pahrudin, Cecep Dwi Meisyifa Kaoy Dwisilo Sucipto, Yuwono Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Emi Roslinda Erlin, Banun Euis Saribanon, Euis Fachry Azhar Fernanda Audi Fakhri Ghafar, Abdul Herlina Herlina Honny Fiva Akira Huber Yaspin Tandi Ika Utami Yulihapsari Indra Setiawan Indra Setiawan Indrawan, Rully Juliater Simamarta Kadarisman, Muh Kausar, Alif Kurnia Sinta, Azmieti Laurentius Bagus Permana Liana, Esti Lumuan, Lumuan Lut Mafrudo M. Arief Ramdhany Marthaleina Ruminda Sitorus Mudjiardjo, Mudjiardjo Mudjiarjo Mudjiarjo Muh Kadarisman Muh. Kadarsiman, Muh. Muhammad Iqbal FIrdaus, Muhammad Muhammad Thamrin Muhammad Thamrin Musliha, Fadlia Nashrullah, Nashrullah Nasrullah Nasrullah Oce Prasetya, Oce Olfebri Olfebri, Olfebri Payaman Manik Prasadja Ricardianto, Prasadja Primadi Candra Susanto Rahmayanti, Destya Retno Mawarti, Retno Rohana Sitanggang RR. Ella Evrita Hestiandari Sarfilianty Anggiani, Sarfilianty Sarinah Sarinah Silalahi, Dapot Hamonangan Siti Maemunah Siti Maemunah Sri Rahardjo Suharto Abdul Majid Sulistyaningsih, Erny Teddy Hardiand Tohir, Muhammad Veronica Veronica Wolfhardus Octavianus Basi Wynd Rizaldy Yana Tatiana, Yana Yoanyta Octora, Theresye Yosi Pahala, Yosi Yulianti Keke Yusuf Yusuf