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Pendampingan dan Pelatihan Digital Marketing UMKM Toeng Kitchen melalui Instagram Dwi Julian , Aditya; Ayumi , Hanafuki; Jodhy Iqbal Kusuma, Putra; Yuliawati, Evi
Madani : Indonesian Journal of Civil Society Vol. 7 No. 2 (2025): Madani : Agustus 2025
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/madani.v7i2.2669

Abstract

UMKM Toeng Kitchen is a small and medium enterprise engaged in traditional culinary located in Menganti District, Gresik Regency, East Java. UMKM Toeng Kitchen offers a variety of traditional snacks, ranging from wet cakes such as klepon, onde-onde, and layered cakes, to other sweet treats that pamper the tongue. With selected raw materials and a manufacturing process that maintains quality and taste, Toeng Kitchen MSME is committed to providing delicious, healthy, and safe products for customers. However, marketing constraints are a challenge for  UMKMToeng Kitchen. Amid the rapid development of technology, UMKM do not have tech-savvy workers. This situation makes UMKM Toeng Kitchen owners concerned about the growth and sustainability of their businesses. Therefore, this community service activity focuses on mentoring the creation of digital marketing and operational training for the Management Team. This activity has had a positive impact on UMKM Toeng Kitchen sales revenue. The results obtained from this activity include marketing effectiveness. By uploading product photos, videos, and reels that attract attention,  UMKM Toeng Kitchen can reach a wider customer base.
Ekonomi Sirkular Desa: Packaging dan Pemasaran Pellet Magot-Komposter di Platform Digital Lukmandono, Lukmandono; Yuliawati, Evi; Dwicahyani, Anindya Rachma; Prabowo, Rony; Erdhianto, Yoniv; Suparjo, Suparjo; Pratama, Andreas Dhiyong; Ardyansyah, Farid; Ubaid, Zaky; Marnoto, Marnoto; Sugiarto, Vito Andrianto Pratama; Ishaq, Ardan Maulana
Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Vol. 4, No. 2: October 2025
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.adipati.2025.v4i2.8088

Abstract

Pengembangan ekonomi sirkular di tingkat desa menjadi pendekatan strategis dalam mengoptimalkan pemanfaatan sumber daya lokal dan limbah organik. Program pengabdian masyarakat ini dilaksanakan di Desa Sidomojo, Kabupaten Sidoarjo, dengan tujuan untuk meningkatkan kapasitas pelaku UMKM melalui pelatihan pengemasan dan pemasaran produk pelet magot-komposter secara digital. Kegiatan diawali dengan observasi lapangan, identifikasi masalah, dan penyusunan materi pelatihan. Pelatihan diberikan dalam bentuk sosialisasi dan praktik langsung tentang desain kemasan, penyusunan label produk, serta penggunaan platform e-commerce dan media sosial sebagai saluran pemasaran. Hasil kegiatan menunjukkan adanya peningkatan kualitas kemasan dan label produk UMKM, serta terciptanya akun e-commerce aktif untuk menjangkau pasar yang lebih luas. Program ini memberikan dampak nyata dalam mendukung transformasi digital dan penguatan ekonomi lokal berbasis keberlanjutan. Dengan demikian, model ini dapat menjadi contoh implementasi ekonomi sirkular yang relevan bagi pengembangan UMKM di desa-desa lainnya.Kata kunci: ekonomi sirkular, e-commerce, kemasan produk, magot-komposter, pengabdian masyarakat, UMKM
Pengendalian Persediaan Bahan Pendukung Pemasangan Batu Alam dengan Mempertimbangkan Klasifikasi FSN dan EOQ Ardiansyah, Rudi; Yuliawati, Evi
Jurnal SENOPATI : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Vol 7, No 1 (2025): Jurnal SENOPATI Vol 7, No 1
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.senopati.2025.v7i1.6225

Abstract

CV. XYZ is a company that operates in the interior sector, especially natural stone design and installation services. In the development of production activities there are shortages or excess stocks of supporting materials. The aim of this research is to help CV. XYZ identifies the causes of uncontrolled stock of supporting materials and prevents potential losses due to shortages or excess stock of materials. To determine this potential, the FSN method is used to classify supporting materials. then proceed with calculating using the EOQ method to find out the company's optimal order quantity. Then use Monte Carlo simulation to forecast needs for the following year. Where the results of these calculations will be used as suggestions for improvements to reduce the potential for excess and shortage of stock in the coming year. From the results of the analysis, potential shortages and excess stock arise due to the absence of special calculations and classifications which cause inventory to be ineffective
Linkages analysis risk factors of the return process in logistics fast moving consumer goods Yuliawati, Evi; Brilliana, Clora Widya
Jurnal Sistem dan Manajemen Industri Vol. 6 No. 2 (2022): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsmi.v6i2.4736

Abstract

This study analyzed the linkage of risk factors in the return process of fast-moving consumer good (FMCG) logistics systems. The risk of returning products due to expired, near expiration, order errors and bad stock (damaged) haunts sustainable supply chains in the industry. In four business processes, warehousing, transport/distribution, product­ion/supply and order processing identified twenty-two risk factors that cause the return process. The decision-making and trial evaluation laboratory (DEMATEL) method helps decision-makers simplify causal relationships between twenty-two complex risk factors. Through the depiction of the matrix and the network relationship map, twelve risk factors entered the dispatcher group, namely risk factors that can affect other risk factors that impact the return process on the FMCG logistics system. The result becomes a reference for decision makers to prioritize risk factors management that have a relationship with other risk factors, because the impact obtained will be maximal.
Analisis Efektivitas Mesin Packer BG-04 dengan Metode Overall Equipment Effectiveness di Industri Pengolahan Tepung Terigu Pratama, Cindy Novalia Dwi; Yuliawati, Evi; Sulistiarini, Emma Budi
INVENTORY: Industrial Vocational E-Journal On Agroindustry Vol. 4 No. 2 (2023)
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/inventory.v4i2.134

Abstract

The wheat flour processing industry is a food industry in the form of production of wheat flour needs which has the main raw material in the form of wheat. The increasing demand and increasing competition in the wheat flour industry require the company to maintain its effectiveness level, one of which is machine effectiveness. One example of a machine at a wheat flour processing industry is the BG-04 packer machine. This study aims to analyze the causes of the non-achievement of the effectiveness of the BG-04 Packer machine which is indicated by the Overall Equipment Effectiveness value standard of 85% and the calculation of its constituent elements, namely Availability, Performance, and Quality. The results showed that the Overall Equipment Effectiveness value of the BG-04 Packer Machine was 60%, meaning that it is still far from effective. From the results of the analysis of six big losses and pareto diagrams show the cause of the low ineffectiveness iddling and minor stopages losses caused by machine stops in a short duration but often occurs. Therefore, it is necessary to make improvements through the results of the 5W+1H analysis, namely conducting training on understanding the machine and how to fix it, making the ergonomic chair of the packer operator, making a rubber backer replacement schedule outside production hours, making and applying SOP, processing distribution scheduling with the most optimal method of cleaning the machine before use.
Analisis Terstruktur Faktor Risiko Operasional Industri Manufaktur Kertas Menggunakan Pendekatan ISM-MICMAC Ayu Febriana, Dyah; Lucy Ardiani, Febria; Yuliadi Wijaya, Eksya; Yuliawati, Evi
Jurnal Rekayasa Industri (JRI) Vol. 7 No. 2 (2025): Edisi Oktober
Publisher : Program Studi Teknik Industri, Fakultas Sains dan Teknologi, Universitas Widya Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37631/jri.v7i2.2008

Abstract

Penelitian ini menganalisis faktor risiko yang memengaruhi kinerja operasional manufaktur kertas dengan pendekatan ISM (Interpretive Structural Modeling) dan MICMAC. Sepuluh faktor utama teridentifikasi melalui wawancara dan observasi, termasuk produk gagal, produk ditolak bagian quality control (QC), produk dikembalikan konsumen, masalah mesin, serta keterampilan pekerja. Hasil penilaian menunjukkan produk dikembalikan konsumen dan keluhan pelanggan memiliki skor tertinggi (mean 4,0), diikuti kesalahan manusia (mean 3,7) dan produk ditolak QC (mean 3,3). Analisis ISM menempatkan faktor produk gagal (RF1), produk ditolak QC (RF2), dan produk dikembalikan (RF3) pada level tertinggi dengan driving power = 10, sehingga menjadi prioritas strategis. MICMAC mengklasifikasikan seluruh faktor dalam cluster linkage, menandakan tingkat keterkaitan yang tinggi antar risiko. Hasil ini mengimplikasikan bahwa optimasi pengendalian kualitas harus difokuskan pada reduksi defect produk, penguatan inspeksi QC, serta peningkatan kecepatan respon terhadap keluhan konsumen. Selain itu, departemen QC perlu menetapkan standar evaluasi berbasis data numerik untuk menurunkan tingkat produk cacat, sementara departemen produksi harus memperketat jadwal perawatan mesin guna mencegah downtime. Dengan demikian, perusahaan dapat merancang strategi mitigasi risiko yang lebih efektif, menekan biaya akibat retur konsumen, serta meningkatkan daya saing di industri manufaktur kertas.
Analisis Kualitas Layanan Ekspedisi Shopee Express Menggunakan Metode SERVQUAL, IPA, dan PGCV Wahyudi, M Rafi Rizqi; Andini, Wanda Oktiva; Triyanto, Galih Budhi; Yuliawati, Evi
Metode : Jurnal Teknik Industri Vol. 11 No. 2 (2025): Jurnal Metode
Publisher : Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/mt.v11i2.4574

Abstract

The growth of e-commerce in Indonesia has driven an increase in demand for fast, reliable, and high-quality shipping services. One shipping service that has grown rapidly in the digital ecosystem is Shopee Express. As public expectations for the reliability of delivery services continue to rise, various customer complaints still indicate a gap between expectations and reality. The objective of this study is to analyze the quality of service and customer expectations toward Shopee Express using the SERVQUAL approach, Importance Performance Analysis (IPA), and Potential Gain in Customer Value (PGCV). The method used is a quantitative approach with a questionnaire distributed to 60 respondents. The analysis results show that 16 out of 18 service attributes have negative gap values, indicating that service performance has not met customer expectations. Five attributes identified in Quadrant I of IPA are prioritized for improvement. The packaging security attribute (SI2) is the primary focus due to its highest PGCV value. This study concludes that the combination of the three methods can systematically identify the weaknesses in the quality of Shopee Express delivery services. It is hoped that Shopee Express will pay more attention to the key indicators analyzed, thereby improving service quality and enhancing customer satisfaction.
Integration of Rough Cut Capacity Planning (RCCP) and Capacity Constraint Resources (CCR) to Minimize the Risk of Uncertainty in Fulfilling Production Material Supply Salsavira, Nardha Livia; Yuliawati, Evi; Rahmawati, Nur; Trihastuti, Dian
Widya Teknik Vol. 22 No. 2 (2023): November
Publisher : Fakultas Teknik, Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/wt.v22i2.4959

Abstract

Managing the production capability of a company is undoubtedly the main concentration in the manufacturing industry. Industries must consider the materials and resources supplied for making a master production schedule. The lack of material supply from a supplier results in the inefficiency of the production process. The supply disruption of raw materials results in problems for the rest of the stages in the production process. As a result, companies experience difficulties in meeting the predetermined target. This research used an integration of RCCP and CCR to solve the problem. Optimization of CCR implies the TOC (theory of constraint) principle by reducing the percentage of overload until reaching a balanced (optimal) condition. This research aims to balance and optimize the ongoing production process. It took place in a manufacturing company that produces building materials serving the market in Indonesia. The results show that during the observation period, the current production system has experienced system overload for about 70% of the production period. The results of the RCCP analysis provide recommendations for improving the master production schedule to increase the effectiveness of the production system.
Penerapan Metode ROC dan SAW pada Pemilihan Daily Transportation Giosandro; Putri, Lia Amanda; Rachmawan, Ryan Indra; Yuliawati, Evi
JURNAL TEKNIK DAN SISTEM INDUSTRI Vol 2 No 02 (2024): Edisi Juli - Desember
Publisher : PROGRAM STUDI TEKNIK INDUSTRI UNIVERSITAS TRIDINANTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52333/jietri.v2i02.992

Abstract

Transportasi memainkan peran krusial dalam menghubungkan pusat-pusat aktivitas dan pelayanan, serta memfasilitasi pertumbuhan ekonomi, sosial, dan mobilitas di suatu wilayah. Pemilihan moda transportasi yang tepat menjadi kunci untuk mengoptimalkan biaya dan meningkatkan efisiensi dalam kehidupan sehari-hari. Studi kasus ini mengambil contoh Sarah, seorang pekerja kantor di Surabaya, yang mencari cara untuk mengurangi biaya transportasi tanpa mengorbankan kenyamanan dan efisiensi. Penelitian ini bertujuan untuk mengevaluasi opsi transportasi yang tersedia menggunakan metode ROC (Rank Order Centroid) dan SAW (Simple Additive Weighting). Metode ROC digunakan untuk memberikan bobot pada kriteria berdasarkan prioritas relatif, sementara SAW digunakan untuk menghitung skor akhir setiap alternatif berdasarkan bobot yang telah ditetapkan. Hasil analisis menunjukkan bahwa sepeda motor adalah pilihan terbaik berdasarkan kedua metode, dengan keunggulan dalam biaya operasional harian. Temuan ini mengindikasikan bahwa pendekatan ROC dan SAW dapat memberikan pemahaman yang lebih baik dalam mendukung keputusan pemilihan transportasi yang efisien dan efektif.
Analisis Peningkatan Kualitas Sistem Pelayanan Rumah Sakit Gigi dan Mulut Iik Bhakti Wiyata Melalui Integrasi PIECES dan IPA Rizan, Nazri Syah Rizan; Yuliawati, Evi
JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Vol. 8 No. 1 (2024): EDISI MEI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jime.v8i1.10690

Abstract

Sistem informasi mendukung proses bisnis, operasi, pengambilan keputusan dan penentuan strategi. PIECES merupakan singkatan dari P untuk performance, I adalah information, E adalah economics, C adalah control, E adalah efficiency dan S adalah service. IPA merupakan teknik dalam pengelolaan atribut dalam empat kuadran. Teknik pengumpulan data primer menggunakan wawancara karyawan Rumah Sakit IIK Bakti Wiyata Kediri. data sekunder menggunakan literatur buku dan jurnal penelitian tentang metode IPA dan PIECES, Kinerja tertinggi pada dimensi Performance dengan skor 4.00 dan kepentingan sebesar 3.72, dimensi Informasi dan Data dengan skor 3.87 dan kepentingan sebesar 3.85. Selanjutnya dimensi Economics dengan skor 3.90 dan kepentingan sebesar 3.77, Control dan Security dengan skor 3.82 dan kepentingan sebesar 3.80, Efficiency dengan skor 3.87 dan kepentingan sebesar 3.67, serta Service dengan skor 3.87 dan kepentingan sebesar 3.73. Prioritas utama dari hasil pengolahan data ini terdapat pada Kuadran I fokus pelatihan reguler dan pengembangan sistem untuk meningkatkan kinerja, pada Kuadran II dengan sistem mudah dipahami,. Prioritas rendah ada di Kuadran III dengan keputusan berdasarkan informasi sistem. prioritas berlebihan di Kuadran IV dengan sistem yang mempercepat pekerjaan. Usulan perbaikan integrasi PIECES-IPA (1) pengembangan sistem. (2) Validasi data. (3) Manajemen data. (4) Kebijakan keamanan data. (5) Integrasi sistem. (6) Desain aplikasi mudah digunakan.
Co-Authors Aditya, Dwi Julian Aditya, Muhammad Irfandi Afifah, Silvy Nur Afriyandi, Enggar Ahmad Fasih Aji, Edy Rustam Aji, Edy Rustam Alfianto, Abimanyu Alif Rizki Rahardian Amrulah, Muhammad Daffa Andini, Wanda Oktiva Andrianto Pratama Sugiarto, Vito Anita Theresia Anita Theresia Anjelicko, Yohannes Aprilia, Fenny Ar Rafli, Ferdiansyah Arif Rahman Ariyanti, Ulfa Dwi Arrizal Agusetiawan Ayu Febriana, Dyah Ayumi , Hanafuki Azeryan, Vitho Baharuddin, Fahyuni Bahrudin, Aftholul Bikar Bayu Rizky Pratama, Bayu Rizky Bayu Setia Nugraha Bilnadzary, Azriel Syafajar Bota, Yoseph F. Christi, Agustien Rahmawati Tyas Pramita Christi, Octavie Ferrina Cindy Novalia Dwi Pratama Clora Widya Brilliana D A H Syahputra Dhea Fortuna Diah Anisa Permata Sari Dian Trihastuti Dicky Aditya Hernanda Dimas Qhoirul Huda Dirce Maria Benevides Dita Indah Rahmawati Dwi Julian , Aditya Dwicahyani, Anindya Rachma Edy Rustam Aji Emma Budi Sulistiarini Emma Budi Sulistiarini Erdhianto, Yoniv fahrul, moch Fahyuni Baharuddin Farid Ardyansyah Farid Juliyanto Fasih, Ahmad Fasihuddin, Achmad Fahmi Fatchurrochim, M. Alex Firda Ayu Sabda Rifa Fitriyah, Pramesti Nisaul Fortuna, Dhea Giosandro Gusti Arum Antieka Wahyudi Syahputri Gymnastiar, Ahmad Alisson Hamzah, Dimas Hartoko, Wisnu Hastawati Chrisna Suroso Hastawati Chrisna Suroso, Hastawati Chrisna Hendro Nugroho, Hendro HERI IRAWAN I Gusti Bagus Wiksuana Ida Kusnawati Tjahjani Ida Kusnawati Tjahjani Indung Sudarsono Irawan, Heri Ishaq, Ardan Maulana Jodhy Iqbal Kusuma, Putra Juliyanto, Farid Kelvin Yonathan Tandean Krisnawati, Inas Dwi kusuma, ihsan Latifa Nur Sholekhah Lianur Ramadhoni Lintangsari, Putri Suci Lucy Ardiani, Febria Lukmandono Luky Agus Hermanto, Luky Agus Maghrobi Suwignyo Marnoto, Marnoto Maulana Ishaq, Ardan Mawarni, Igga Moch Ferdy Sofansyah Mudhofar, M. Muhammad Febriyanto Mukti, Gatot Basuki Hari Mustanir, Muhammad Fikrul N Rahmawati Nardha Livia Salsavira Naufalian, Dava Admirald Ni Luh Putu Hariastuti Nofan Hadi Ahmad Nur Rahmawati Nur Rahmawati Nur Rizky, Eka Nurhayati, Dini O Novareza Octavie Ferrina Christi Oktiva Andini, Wanda Oyong Novareza Perdana, Rama Putra PINASTI, RIZKY Prakrisno Satrio Prasetyo, Arie Dwi Pratama, Ahmad Febri Pratama, Andreas Dhiyong Pratama, Cindy Novalia Dwi Pratama, Vegas Fahrul Pratikto Pratikto Pratikto, Pratikto Putri, Lia Amanda Putri, Maulidiya Firdausi Rachmawan, Ryan Indra Rama Putra Perdana Rama Putra Perdana Ramadhani, Gui Rendra F. Ramadhani, Gui Rendra Farkhan Rifa, Firda Ayu Sabda Rizal Qoiron Rizan, Nazri Syah Rizan Rizky Pratama, Bayu Rizqulloh, Moch. Arshall Robertus Terry Damian Rony Prabowo Rudi Ardiansyah Rumampuk, Nadia Indri Safa, Ahmad Jilli I. Safitri, Karirin Dora Saindi Aksari Sakti, Erwin Wahyu Dwi Salsavira, Nardha Salsavira, Nardha Livia Sandra Ria Hadiwiyanti Sari, Reanita Rachmanda Septian Dwi Prasetyo Shafira Anggraini Silvana Mohamad Sofansyah , Moch Ferdy Sofansyah, Moch Ferdy Sondik Armansyah Stefani Nilam Shofa Sugiarto, Vito Andrianto Pratama Sugiono Sugiono Sugiono Sugiono Suhartini - Suhartini ., Suhartini Suhartini Suhartini Sulthon, Ali Sulton, Ali Suparjo Suparto Suparto Suparto Suparto Suwito, Meryna SYAHRIAL, SENJA Syamsuri Syamsuri Syamsuri Syamsuri Syamsuri Syuhada, Muhammad Arya Taty Alfiah Tjahjani, Ida Kusnawati Tjahjani, Ida Kusnawati Toro, Bakti Wijian Treza Agnestia Triyanto, Galih Budhi Ubaid, Zaky Vanny Ravidianti, Nabilla Wahyudi, M Rafi Rizqi Wahyudianto, Dimas Nur Widad Saputri, Aisyatul Wijanarko, Irfan Pandu Wijayaning, Hemassa Witriyanti, Siska Nur Wiwik Widyo Widjajanti Wulandari, Yustia Yoga Pria Hadi Setiawan Yoniv Erdianto Yuki Tejo Prakoso Yuki Tejo Prakoso, Yuki Tejo Yuliadi Wijaya, Eksya Yustia Wulandari Mirzayanti