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All Journal Jurnal Kedokteran Brawijaya Jurnal Ilmu Komunikasi Jurnal Pekommas Jurnal Studi Komunikasi dan Media Jurnal Ilmu Komunikasi Wacana, Jurnal Sosial dan Humaniora Channel : Jurnal Komunikasi AGRIVITA, Journal of Agricultural Science Komunikator Nomosleca Jurnal IUS (Kajian Hukum dan Keadilan) JISPO (Jurnal Ilmu Sosial dan Ilmu Politik) Asia-Pacific Management and Business Application Jurnal Studi Komunikasi ARISTO Jurnal Ilmiah Universitas Batanghari Jambi AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Jurnal Komunikasi Syntax Literate: Jurnal Ilmiah Indonesia MetaCommunication; Journal Of Communication Studies Journal of Applied Studies in Language Jurnal Representamen Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) JURNAL HERITAGE MUHARRIK: JURNAL DAKWAH DAN SOSIAL SANGKEP: Jurnal Kajian Sosial Keagamaan Sospol : Jurnal Sosial Politik MEDIAKOM: Jurnal Ilmu Komunikasi Journal of Local Government Issues Communicare : Journal of Communication Studies Communication Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Riset Mahasiswa Dakwah dan Komunikasi (JRMDK) Tuturlogi: Journal of Southeast Asian Communication Belantika Pendidikan INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) Jurnal Pengabdian Masyarakat (ABDIRA) Ranah Research : Journal of Multidisciplinary Research and Development Brawijaya Journal of Social Science Dawuh: Islamic Communication Journal Jurnal Indonesia : Manajemen Informatika dan Komunikasi Conference Proceedings International Conference on Education Innovation and Social Science Komunikatif : Jurnal Ilmiah Komunikasi INJECT Interdisciplinary Journal of Communication
Rachmat Kriyantono
Universitas Brawijaya Malang
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Praktik “PR Excellent” Humas Pemerintah Daerah Ajianto, Imon Dwi Budi; Kriyantono, Rachmat; Wulandari, Maulina Pia
ARISTO Vol 6 No 1 (2018): Januari
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v6i1.781

Abstract

This study aims to describes the implications of the issuance of the Regulation of the Minister of Communication and Information Technology (Permenkominfo) no. 14/2016 on Local Government PR, especially districts / municipalities. Researcher explore how the perception of Government PR Officials, how the placement of Local Government PR on thestructure of Local Government Organization (OPD) and how the practice excellent PR by Local Government PR based on the principles of Excellence Theory with the implementation of Permenkominfo regulating the form, type, nomenclature, merging affairs, organizational structure, duties and functions of Field of Communication and Information. The Excellence Theory is one of the theories in the field of PR studies and is an effective standard of PR andexplains the ideal PR characteristics in an organization. Descriptive qualitative research method with in-depth interview data collection technique to the Communication and Information Management Officers and completed with document tracking. The results showed that the Communication and Information Management Officers have understood theregulation. However, not all Local Government have merged PR Division in the Dinkominfoas the implementation of Permenkominfo no. 14/2016. Placement of Local Government PRstill variations in OPD structure of each Local Government. Although it is found that theexcellent PR practice in general is good, but coordination needs to be done so that there is nooverlapping in task distribution in Field of Communication and Information Management in Local Government.
Communication on the university library websites and students’ scientific information-seeking during the Covid-19 outbreak: A comparison of four Asian countries Kriyantono, Rachmat; Nirwana, Maya Diah; Tamitiadini, Dian; Handayani, Sri; Destrity, Nia Asthon; Alfira, Nisa; Nugraha, Reza
ARISTO Vol 12 No 2 (2024): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v12i2.8403

Abstract

This studyaims to evaluate the quality of dialogic communication on university library websites and its correlation with students’ scientific information-seeking behaviour during the Covid-19 outbreak. Internet services that organizations frequently use for communicating with their audiences can provide discussion forum services. The university library’s management can investigate their students’ novel ideas, needs, and doubts through dialogic communication, so it will activate and enhance the intellectual power. This research proposed dialogic communication from a sample of 171 undergraduate and graduate students from four countries, China, Indonesia, Taiwan, and Malaysia. Data was obtained by an online survey. The results confirm that during the outbreak, the library websites have implemented the principles of dialogic communication. There is a significant correlation between dialogic communication and scientific information-seeking behaviour except for Chinese students. Library websites can serve as an effective conduit for engaging students in seeking scientific information for academic works. Students stated that e-learning increases their satisfaction and commitment to university websites. Lecturers are recommended to develop collaborative activities among students using the library website. Impacts on practice or policy are that website administrators can use dialogic communication to assist students; university top management can assure students’ rights to education; lecturers may use library website facilities to support asynchronous case-based learning.
Poverty Alleviation through Sociocultural Education Programs to Improve The Social Welfare of The Community Farouq, Mgs. Muhammad; Kriyantono, Rachmat; Hakim, Muhammad Lukman; Sahiruddin, S
Proceedings International Conference on Education Innovation and Social Science 2024: Proceedings International Conference on Education Innovation and Social Science
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Poverty is still widely found in Indonesia, especially in rural areas. The relatively low level of education of rural communities results in a lack of community contribution to pursue welfare. There are still many rural people who do not have jobs in the area where they live. On the other hand, some regions in Indonesia are very advanced and developed which are not far from the countryside. This is a phenomenon that is quite concerning. This study examines the impact of the "Eco-Friendly Entrepreneurship for Youth and Adults" program implemented in Lembang, West Java, Indonesia, by PP PAUDNI Regional I Bandung and Jayagiri Center. The program aims to improve the social welfare of the community through eco-friendly entrepreneurship education for youth and adults. The research method used is descriptive qualitative with a case study approach. Data were collected through interviews, documentation, and observations with key informants, including the Head of PP PAUDNI Bandung, program participants from the Lembang community. The results show that the program successfully enhanced participants' economic well-being, preserved local culture, and protected the environment. Participants acquired sufficient entrepreneurial skills to start and develop businesses. This study concludes that non-formal education based on eco-friendly entrepreneurship has great potential in alleviating poverty and improving social welfare. Additionally, the goals of Education for Sustainable Development (ESD), which include developing the knowledge, skills, attitudes, and values needed to build a sustainable future, are reflected in this program, where participants are taught to balance economic growth, environmental preservation, and social welfare.
News Objectivity of Constitutional Court Decision Number 90/PUU-XXI/2023 on Kompas.com Budiantari, I Dewa Ayu Diah; Kriyantono, Rachmat
Tuturlogi: Journal of Southeast Asian Communication Vol 6, No 2 (2025): Tuturlogi: Journal of Southeast Asian Communication
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.tuturlogi.2025.006.02.5

Abstract

Objectivity as a key principle of journalism played an important role in news coverage of general elections, particularly in Indonesia. This study analyzed Kompas.com’s coverage of the Constitutional Court’s ruling on the age limit for presidential and vice-presidential candidates, which received significant public attention during the election period. Using J. Westerstahl’s concept of objectivity and a quantitative content analysis method, this study examined 61 news. The findings showed that Kompas.com performed well in terms of factuality, accuracy, transcendence, scope, transparency, causality, suitability image, and congruence language. However, completeness, actuality, suitability language, and congruence image still need improvement to support higher journalistic quality. Therefore, strengthening media governance was required to ensure critical and accountable reporting that protects the integrity of democracy.
Students Sexual Behavior: Local Adultery Regulations and the Risk of Sexual Violence in Malang City Kumalasari, luluk Dwi; Maksum, Ali; Kriyantono, Rachmat; Chawa, Anif Fatma; Holqi, Fikri Gali Fernando
Journal of Local Government Issues Vol. 9 No. 1 (2026): March
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v9i1.42117

Abstract

This study aims to investigate the authority of local government and policies regarding adultery and their implications on the risk of sexual violence by reflecting on the sexual behavior of students in Malang. This study uses a qualitative approach with a case study design. The technique for determining subjects uses purposive sampling. Data analysis uses thematic analysis through open coding, axial coding, and pattern coding. The result demonstrates that the Malang City government, through its autonomy function, in its efforts to take action on cases of sexual behavior in Malang City, carries out preventive and repressive measures. This includes the enforcement of regional regulations regarding night entertainment venues, prostitution, and the RPJMD. The jurisdictional boundaries between the campus and local government are often contested, resulting in a lack of synergy in creating public security and order. This is driven by environmental factors and economic needs, with no role for the wider community in prevention efforts, thus contradicting the recognition of legal accommodations that exist in society. The role of the government or relevant stakeholders is necessary in fulfilling aspects of cultural protection, economic fulfillment, and preventive measures through the social environment, so that the focus is not solely on the victims.              
Conflict Communication of the Majlis Shalawat: Application of Conflict Communication Models using Islamic Principles Luthfiyanti, Diyas Adibah; Kriyantono, Rachmat
Tuturlogi: Journal of Southeast Asian Communication Vol 7, No 1 (2026): Tuturlogi: Journal of Southeast Asian Communication (IN PRESS)
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.tuturlogi.2026.007.01.1

Abstract

Several communication researchers have considered it important to explore religious values in conflict communication. This article is important for the field of conflict communication studies because it presents a model of conflict communication through mediation and interaction that uses Islamic principles. This paper uses ethnographic methods. Qualitative data obtained through observations of the Majelis Mahabbatur Rosul and interviews with seven informants. The results of this study indicate that conflict communication can be carried out in interpersonal and group contexts. Islam mandates the selection of a mediator whose function is to convey mauidhotil khasanah. In addition, it is also important to create an organizational culture that applies Islamic principles (1) ta'awun, (2) sabr, (3) al-ta'akhi, (4) husnal-dhann.
Relational Communication in Digital Media: A Qualitative Study of Public Relations Practices in Indonesian Telecommunication Ebthasarie, Kurnia Dwi; Kriyantono, Rachmat; Prasetyo, Bambang Dwi
MUHARRIK: Jurnal Dakwah dan Sosial Vol. 7 No. 1 (2024): Muharrik: Jurnal Dakwah dan Sosial
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/muharrik.v7i1.8479

Abstract

This study examines the strategic orientation of Indosat’s Marketing Public Relations (MPR) in digital communication by addressing a key gap in current scholarship: despite the growing prominence of digital consumer engagement in Indonesia, limited research explicates how telecommunication brands operationalize soft-sell and hard-sell approaches within MPR frameworks and how these strategies shape relational dynamics with digital audiences. The research employs a qualitative descriptive design with purposive sampling of Indosat’s digital communication materials published between 2020 and 2024, focusing on three major campaigns: Emotional Connection, Indosat for Everyone, and Digitalization. Data were collected through systematic documentation of digital content across official social media platforms and complemented by non-participant observation, followed by thematic analysis to identify recurring narrative, visual, and relational patterns. The findings indicate that Indosat predominantly adopts a soft-sell MPR strategy manifested through emotionally driven storytelling, human-centered imagery, and value-based messaging that foregrounds inclusivity and social connection. Hard-sell elements appear more selectively and function primarily to deliver concise informational prompts related to product offerings. Analytical interpretation reveals that these soft-sell techniques strengthen brand–consumer relationships by fostering emotional resonance and perceived relational closeness, aligning with theories of emotional branding and digital engagement. The study contributes to digital communication and MPR scholarship by demonstrating how soft-sell relational strategies in Indonesia’s youth-driven digital ecosystem operate not merely as promotional tools but as mechanisms for constructing sustained brand loyalty and trust.
Integrating Public Relations And Digital Advertising In Telecommunications: Evidence From An Emerging Market Case Kurnia Dwi Ebthasarie; Rachmat Kriyantono; Bambang Dwi Prasetyo
INJECT (Interdisciplinary Journal of Communication) Vol. 11 No. 2 (2026)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v11i2.5798

Abstract

Digital transformation has transformed the way marketing communications work, now requiring strategic collaboration between Public Relations (PR) and digital advertising within an Integrated Marketing Communications (IMC) framework. This study examines the synergistic digital public relations and advertising strategies implemented by Indosat Ooredoo Hutchison (IOH) and their impact on marketing communication effectiveness in the context of digital disruption. A qualitative case study design was used to collect data through comprehensive interviews, cross-channel campaign content analysis, and examination of company documentation. Findings indicate that IOH institutionalized cross-functional collaboration through its Integrated Communications Unit (UKT), which aligns the formulation of PR's strategic narrative with the adaptation of visuals and audiovisuals by digital marketing, ensuring message consistency, cultural relevance, and content harmonization across audience touchpoints. This integration increased brand awareness (with a 42% surge in organic reach), strengthened audience engagement (5.8% above the industry average of 3.2%), and built a more authentic brand perception (+16% positive sentiment). The use of the IMC Alignment Framework after 2022 also increased video completion rates by 21% and the consistency of key visual messages. Conceptually, this research expands the understanding of value-based IMC, positions PR as a brand narrative organizer in an integrated digital communications ecosystem, and offers a practical model of synergy between PR and digital advertising that can be applied in other industries with contextual adjustments.
Reclaiming Social Harmony, Prophetic Paradigm Communication Media as a Sociological Model for Public Relations in Managing Social Communication Issues Akhmad Muwafik Saleh; Rachmat Kriyantono
DAWUH : Islamic Communication Journal Vol. 7 No. 2 (2026): July
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/dawuh.v7i2.2097

Abstract

This study explores the role of communication media within the prophetic paradigm as a sociological model for Public Relations (PR) in addressing contemporary social communication problems. Departing from the premise that media is not merely a channel of message delivery but an institution that shapes social realities, this research analyzes how mediatization, commercialization, and sensational framing contribute to the fragmentation of social cohesion. The paper employs a sociological communication framework combined with prophetic values humanization, liberation, and transcendence as formulated by Kuntowijoyo, to offer an ethical corrective to media distortion and distrust. Drawing on Qur’anic principles such as al-Hamāsah, ad-Da’wu Bih, and tabayyun, the study argues that prophetic communication provides a moral and operational model capable of restoring social harmony. The research reveals that media and PR practices rooted in empathy, ethical verification, anti-sensational framing, and public-oriented narratives can reduce polarization, strengthen social trust, and protect communities from digital misinformation. This work proposes the Prophetic Public Relations Model as an alternative framework for reclaiming social harmony by positioning media as a moral mediator, cultural integrator, and guardian of public ethics. Ultimately, this study highlights the transformative potential of prophetic communication in shaping a more ethical, inclusive, and socially cohesive media environment.
Co-Authors Airlangga, Muhammad Hafidz Daros Akhmad Muwafik Saleh Alfira, Nisa Ali Maksum Ali Mashuri Ameliyah, Arini Amrullah, Muhammad Adil An Toni Anang Sujoko Angela Ervina Anif Fatma Chawa Ari, Dessanti Putri Sekti Arini Ameliyah Atma Amanda Putri Avicenna, Fitria Azahar Kasim Azhary, Syaiful Azizun Kurnia Illahi Bambang Dwi Prasetyo Bayu Indra Pratama Budiantari, I Dewa Ayu Diah Chandra Sari, Rohmah Nia Choiria Anggraini Daros Airlangga, Muhammad Hafidz Darsono Wisadirana Deka, Feiza Salsabila Desi Dwi Prianti Destrity, Nia Asthon Dwi Anisa Febrianti Dyan Rahmiati Ebthasarie, Kurnia Dwi Ervina, Angela Estu Widiyowati Farikha Rachmawati Farouq, Mgs. Muhammad Febiola, Intri Febrianti, Dwi Anisa Fiaji, Noveria Anggraeni Fitri Avicenna Fitria Ayuningtyas Hairudin Hairudin Hakim , Muhammad Lukman Halimatus Sa’diyah Handayani, Sri Hanindita Basmatulhana Holqi, Fikri Gali Fernando Imon Dwi Budi Ajianto Imon Dwi Budi Ajianto, Imon Dwi Budi Intan Septiana Tanjung Kasim, Azahar Kurnia Dwi Ebthasarie Kuswanto Kuswanto Laturrakhmi, Yun Fitrahyati Lisda Veronika Luluk Dwi Kumalasari Luthfiyanti, Diyas Adibah Majid, Abdul Maulina Pia Wulandari Maya Diah Nirwana Mgs. Muhammad Farouq Mohammad Annur Tri Putra Monica Trivena Nainggolan Muhammad Hafidz Daros Airlangga Muhammad Lukman Hakim Muhammad Lukman Hakim, Muhammad Lukman Muhammad Syukron Anshori Murbinami, Raswitha Nainggolan, Monica Trivena Nanang Krisdinanto Ningraty Natasya Picasso Ninik Tri Wahyuvi Nisa Alfira Nisrin Husna Noor Aziah Abdullah Normahfuzah Ahmad Noveria Anggraeni Fiaji Novita Anggraini Nugraha, Lalu Muhammad Rifqi Oktaviani, Fitri Hariana Prabowo, Ayudita Farrahsasti Kusuma Putri Prantama, Muhammad Barqah Putra, Mohammad Annur Tri Putri, Atma Amanda Reza Nugraha, Reza Reza Safitri Reza Safitri Riza Nur Rizqiyah Rizky Ika Safitri Rohmah Nia Chandra Sari Rohmah Nia Chandra Sari Sa’diyah, Halimatus Safitri, Rizky Ika Sahiruddin Sahiruddin, S Said, Moch Fauzie Saleh, Ahmad Muwafik Sanggar Kanto Sari, Rohmania Chandra Sheehan, Aurezza Bryna Sinta Swastikawara Sri Wahyunie Sudarsono, Meryana Deasy Karina Sujoko, Anang Susanto, Amin Heri Syahirul Alim Syaiful Azhary Syaiful Azhary Tamitiadini, Dian Tanjung, Intan Septiana Tantri Dwi Rahmawati Wahyuni, Silvia Santi Widiyowati, Estu Wijanarko, Wisnu Wisnu Widjanarko Yun Fitrahyati Laturrakhmi Yuyun Agus Riani Yuyun Agus Riani Zulkarnaen