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Pengaruh Akuntabilitas Kinerja Pegawai Terhadap Kualitas Pelayanan E-KTP Di Dinas Kependudukan Dan Pencatatan Sipil (DISDUKCAPIL)Kabupaten Nias Selatan Laia, Swaspril Yohana; Muda, Indra
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2643

Quality public services are an important factor in good governance. One of the population administration services that has a strategic role is the issuance of e-KTP by the Population and Civil Registration Office (DISDUKCAPIL). However, in South Nias Regency, this service still faces various obstacles such as limited employees, low understanding of regulations, and inefficient administrative procedures. This study aims to analyze the influence of service quality, employee knowledge, and employee performance on community satisfaction in e-KTP services. The research method uses a quantitative approach with an explanatory format, with samples selected by random sampling. The results of regression analysis show that the three variables simultaneously contribute 49.7% to community satisfaction, with employee performance as the most dominant factor. The results of the t and F tests also showed that the three variables had a significant influence, partially and simultaneously. The implications of this study emphasize the need to increase employee capacity through training, performance evaluation, and service system reform so that e-KTP can be issued more efficiently and increase community satisfaction.

Community Economic Empowerment through Tourism Potential of Guru Singa Village, Tanah Karo Regency Indra, Indra muda; Nina Angelia; Waridah Pulungan
Jurnal SOLMA Vol. 12 No. 3 (2023)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v12i3.12962

Background: Desa Guru Singa merupakan desa yang ada di Kabupaten Karo yang ditetapkan sebagai salah satu sentra pembangunan desa berbasis wisata. Tetapi sayangnya pemerintah desa dan masyarakat setempat belum menyadari betapa besar potensi desa wisata di desa mereka. Berdasarkan observasi lapangan tim pengabdian menemukan bahwa pengelolaan dan keterlibatan masyarakat sebagai pelaku wisata masih kurang ditambah lagi infrastruktur yang masih terbatas menuju objek wisata. Pengabdian ini bertujuan melatih masyarakat dan pemerintah desa dalam pengembangan dan pengelolaan desa wisata dengan membangun petunjuk-petunjuk menuju lokasi wisata dan promosi wisata melalui media sosial. Metode: Pelaksanaan pengabdian dilakukan dengan persiapan, pemaparan materi, tutorial dan diskusi group (FGD) mengenai pegembangan, pengelolan dan promosi lokasi wisata serta pemberian bantuan penunjuk arah ke lokasi wisata. Hasil: Dampak langsung yang diperoleh masyarakat, pelaku wisata dan pemerintah desa adalah memperoleh bekal dalam pengembangan wisata, baik dari kerajinan industri, teknik foto dan editing yang kemudian dapat dikembangkan dalam mengelola desa wisata. Kesimpulan: Hasil dari PkM membuat masyarakat lebih tersedar dalam mengelola desanya sebagai objek desa wisata guna untuk meningkatkan perekonomian mereka.

Framework for sustainable human resource development based on local wisdom Poda na Lima: A study of the Sipirok migrant community in Medan City Hutasuhut, Julianto; Siddik, Ega; Muda, Indra; Falahi, Adrial; Abdullah, Fathin
Priviet Social Sciences Journal Vol. 5 No. 11 (2025): November 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i11.866

The Society 5.0 era requires human resource development that goes beyond technical competence to include strong moral integrity and sustainability principles. Local wisdom, such as the Poda na Lima philosophy from the Sipirok community, offers potential as a foundation for holistic HR development. This study examines the relevance of Poda na Lima’s philosophy to HR development among Sipirok migrants living in Medan City. Using a descriptive qualitative approach, the study involved 12 informants from various professional backgrounds selected through purposive and snowball sampling techniques. Data collection was carried out through in-depth interviews, participatory observation, and documentation, and then analyzed using the Miles, Huberman, and Saldana data analysis model with support from the source, method, and theoretical triangulation. Results show that the five principles of Poda na Lima—Paias Rohamu (Cleansing the Soul), Paias Pamatangmu (Cleansing the Body), Paias Parabitonmu (Cleansing Clothing), Paias Bagasmu (Cleansing the House), and Paias Pakaranganmu (Cleansing the Environment)—have strategic relevance to modern HR development concepts. This philosophy works as an operational framework for building professional competence, character, and performance, while offering solutions to globalization challenges. This research confirms that Poda na Lima can be positioned as an Indigenous Management Framework that provides a competitive advantage by integrating noble local wisdom values with contemporary management principles

BINA MINAT DAN BAKAT SISWA PADA SMA PRAYATNA KOTA MEDAN Muda, Indra; Melita Sembiring, Shirley; Tomi Sitorus, Nanang
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 5, No 5 (2022): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v5i5.1856-1864

Sekolah merupakan lingkungan kedua anak mendapatkan pendidikan setelah lingkungan keluarga. Di sekolah siswa akan mendapat transfer ilmu dari gurunya. Guru memiliki peranan yang sangat strategis untuk mengarahkan perilaku siswa. Pemerintah yang paling berkompoten melakukan tugas tersebut, belum dapat berbuat banyak karena jarang dilakukan test minat dan bakat untuk meningkatkan potensi akademik siswa. Permasalahan mitra adalah tidak mengetahui cara dan metode test minat dan bakat siswa untuk meningkatkan potensi siswa sehingga butuh bantuan pihak lain. Berdasarkan hasil pengabdian bahwa,Â dari 20 (dua puluh) jumlah angket yang diberikan kepada siswa yang berisi sejumlah pertanyaan maka ke 20 (dua puluh) angket tersebut dikembalikan kepada tim pengabdi dan diisi oleh para siswa dengan jawaban yang variatif. Untuk mengukur tingkat minat bakat anak didik dari 20 orang murid digunakan teori majemuk yang dikemukakan oleh Howard Gardner. Menurut Howard Gardner, â€œterdapat 9 (Sembilan) kecerdasan anak atau yang dikenal dengan istilah kecerdasan majemuk.. Berdasarkan teori Howard Gardner, hasil test minat bakat yang dilakukan tim pengabdi kepada 20 orang siswa Sekolah Menengah Atas (SMA) Prayatna Kota Medan dapat dilihat tabel 2. Kesimpulan yaitu, test minat dan bakat siswa belum pernah dilakukan sebelumnya, untuk kegiatan test minat dan bakat dibutuhkan biaya sehingga orang tua siswa enggan menyanggupinya

Development of the Hutaraja Village hot springs tourist attraction as a sustainable tourism destination Aulia, Rezki; Yadi, Muhammad Hafif; Muda, Indra; Rudiya, Hadi; Wiranto, Agus
Priviet Social Sciences Journal Vol. 5 No. 12 (2025): December 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i12.845

Hutaraja Hot Springs is a natural hot spring with crystal clear water originating from Mount Sorik Merapi. In addition to pure water, the water contains sulfur, which is beneficial for health. Surrounded by rice fields and community plantations, this tourist attraction is even more beautiful and charming than it already is. If managed properly, it will certainly be beneficial for improving the community's economy and increasing the original income of the Hutaraja village from the tourism sector. This study aims to determine the efforts to develop Hutaraja hot spring as a sustainable tourism destination. The research method used is qualitative with descriptive data. Data collection techniques included direct observation of the Hutaraja hot spring tourist attraction, accommodation to the location, supporting facilities around the tourist attraction, and direct involvement of stakeholders and the local community in the development of the Hutaraja hot spring, and documentation studies. In-depth interviews were conducted with the Mandailing Natal Regency Tourism Office, Mandailing Natal Regency Bappeda Office, Panyabungan Sub-district Head, Head of South Hutaraja Village, local community, food vendors/stalls, and visitors. The study results show that efforts to develop the Hutaraja hot spring tourist attraction as a sustainable tourism destination were carried out by considering five aspects, namely Attraction, Accessibility, Accommodation, Amenities, and Ancillary services (the 5A tourism concept). The conclusion is that development efforts that consider the 5A tourism concept have proven effective in increasing visitor numbers, as evidenced by the thousands of visitors to the tourist attraction each year and the relatively stable upward trend in visitor numbers.

Development of the Hutaraja Village hot springs tourist attraction as a sustainable tourism destination Rezki Aulia; Muhammad Hafif Yadi; Indra Muda; Hadi Rudiya; Agus Wiranto
Priviet Social Sciences Journal Vol. 5 No. 12 (2025): December 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i12.845

Hutaraja Hot Springs is a natural hot spring with crystal clear water originating from Mount Sorik Merapi. In addition to pure water, the water contains sulfur, which is beneficial for health. Surrounded by rice fields and community plantations, this tourist attraction is even more beautiful and charming than it already is. If managed properly, it will certainly be beneficial for improving the community's economy and increasing the original income of the Hutaraja village from the tourism sector. This study aims to determine the efforts to develop Hutaraja hot spring as a sustainable tourism destination. The research method used is qualitative with descriptive data. Data collection techniques included direct observation of the Hutaraja hot spring tourist attraction, accommodation to the location, supporting facilities around the tourist attraction, and direct involvement of stakeholders and the local community in the development of the Hutaraja hot spring, and documentation studies. In-depth interviews were conducted with the Mandailing Natal Regency Tourism Office, Mandailing Natal Regency Bappeda Office, Panyabungan Sub-district Head, Head of South Hutaraja Village, local community, food vendors/stalls, and visitors. The study results show that efforts to develop the Hutaraja hot spring tourist attraction as a sustainable tourism destination were carried out by considering five aspects, namely Attraction, Accessibility, Accommodation, Amenities, and Ancillary services (the 5A tourism concept). The conclusion is that development efforts that consider the 5A tourism concept have proven effective in increasing visitor numbers, as evidenced by the thousands of visitors to the tourist attraction each year and the relatively stable upward trend in visitor numbers.

Framework for sustainable human resource development based on local wisdom Poda na Lima: A study of the Sipirok migrant community in Medan City Julianto Hutasuhut; Ega Siddik; Indra Muda; Adrial Falahi; Fathin Abdullah
Priviet Social Sciences Journal Vol. 5 No. 11 (2025): November 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i11.866

The Society 5.0 era requires human resource development that goes beyond technical competence to include strong moral integrity and sustainability principles. Local wisdom, such as the Poda na Lima philosophy from the Sipirok community, offers potential as a foundation for holistic HR development. This study examines the relevance of Poda na Lima’s philosophy to HR development among Sipirok migrants living in Medan City. Using a descriptive qualitative approach, the study involved 12 informants from various professional backgrounds selected through purposive and snowball sampling techniques. Data collection was carried out through in-depth interviews, participatory observation, and documentation, and then analyzed using the Miles, Huberman, and Saldana data analysis model with support from the source, method, and theoretical triangulation. Results show that the five principles of Poda na Lima—Paias Rohamu (Cleansing the Soul), Paias Pamatangmu (Cleansing the Body), Paias Parabitonmu (Cleansing Clothing), Paias Bagasmu (Cleansing the House), and Paias Pakaranganmu (Cleansing the Environment)—have strategic relevance to modern HR development concepts. This philosophy works as an operational framework for building professional competence, character, and performance, while offering solutions to globalization challenges. This research confirms that Poda na Lima can be positioned as an Indigenous Management Framework that provides a competitive advantage by integrating noble local wisdom values with contemporary management principles

Implementasi Kebijakan Larangan Penangkapan Ikan pada Hari Tertentu sebagai Upaya Mencapai Tujuan Pembangunan Berkelanjutan: Kehidupan Bawah Laut Beltahmamero Simamora; Indra Muda; Evi Yunita Kurniaty; Gustami Harahap; Agung Suharyanto
Society Vol 12 No 2 (2024): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v12i2.696

This research aims to explore and understand more deeply the implementation of the no-fishing policy as an effort to achieve sustainable development goals for life below water. The research method uses qualitative with a descriptive approach with the aim of building meaning based on the views of participants. Data collection is carried out through three stages: observation by directly observing fishing activities and comparing them to the activities of the day of the fishing ban, in-depth interview stages by meeting informants and the literature study stage is carried out by collecting research results that are closely related to the research. The determination of informants was carried out purposively with the criteria of the Sabang City Community, who work as Fishermen, fishermen who know about the no fishing policy, ship-owning financiers who are closely related to fishing operations, and traditional representatives of the laot customary commander. The research findings of the communication stage, which originally prohibited fishing as part of the culture, was changed into a rule with a legal umbrella in Qanun No. 7 of 2010 concerning fisheries. The resources stage was carried out by forming an institution in charge of supervising and enforcing customary law rules, namely Panglima laot, which was further reinforced by the issuance of Qanun No. 10 of 2008 concerning the role of customary institutions. The disposition stage provides social sanctions in the form of ostracism and gives negative stigma to strict sanctions in the form of confiscation of catches and boats for three to seven days; the bureaucratic structure stage reinforces the authority of customary law and the role of Panglima laot as stated in Qanun No. 10 of 2008 and Qanun No. 7 of 2010.

Peningkatan Literasi Digital dan Kapasitas Pedagogik Guru melalui Mekanisme Knowledge Sharing Berbasis Artificial Intelligence Julianto Hutasuhut; Adrial Falahi; Muhammad Rahmat; Indra Muda; Beby Masitho Batubara; Hery Syahrial; Frans Antoni Sihite; Fathin Abdullah
Amal Ilmiah: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2026): Edisi Juli 2026
Publisher : FKIP Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36709/amalilmiah.v7i2.796

Dalam konteks agenda nasional Menuju Indonesia Emas 2045, penguatan sumber daya manusia dan transformasi digital pendidikan merupakan prioritas strategis, sehingga pemberdayaan guru menjadi kunci keberhasilan pendidikan berkelanjutan. Studi ini melaporkan kegiatan Pengabdian kepada Masyarakat (PkM) dengan fokus pada penguatan literasi Artificial Intelligence (AI) melalui mekanisme knowledge sharing yang terstruktur. Program dirancang berbasis kebutuhan mitra yang teridentifikasi pada studi pendahuluan, yaitu rendahnya literasi AI, lemahnya kolaborasi profesional antarguru, dominasi pembelajaran konvensional, serta keterbatasan akses pelatihan berkelanjutan. Metode pelaksanaan menggunakan pendekatan andragogis-partisipatif melalui pelatihan literasi dan keterampilan memanfaatkan Artificial Intelligence, pendampingan implementasi pembelajaran hybrid berbasis AI, penguatan komunitas praktik, serta evaluasi prasosialisasi pelatihan dan pascasosialisasi pelatihan. Hasil kegiatan menunjukkan peningkatan literasi AI guru, kesiapan pedagogik digital, kesadaran etis penggunaan teknologi, dan intensitas praktik knowledge sharing. Para Guru mulai lebih tertarik memanfaatkan AI untuk pengayaan materi, asesmen formatif, dan diferensiasi pembelajaran. Pada level institusional, terlihat adanya keinginan manajemen untuk membentuk komunitas praktik knowledge sharing, hal ini mengindikasikan penguatan kapasitas organisasi dalam mengelola inovasi pembelajaran dan pendidikan yang berkelanjutan.

Implementasi Standar Pelayanan Publik dan Faktor Penghambatnya di Disdukcapil Kota Binjai Dandy Ramadhan; Indra Muda
Journal of Law & Policy Review Vol 4, No 1 (2026): Journal of Law & Policy Review, June 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v4i1.1152

Penelitian ini bertujuan untuk menganalisis implementasi standar pelayanan publik serta mengidentifikasi faktor penghambatnya di Dinas Kependudukan dan Pencatatan Sipil (Disdukcapil) Kota Binjai. Permasalahan yang dikaji adalah belum optimalnya pelaksanaan standar pelayanan publik yang berdampak pada kualitas pelayanan administrasi kependudukan. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif melalui teknik pengumpulan data berupa wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi standar pelayanan publik belum berjalan optimal. Kendala utama terletak pada ketidakpastian waktu pelayanan, gangguan sistem digital yang terjadi secara berkala, kurangnya transparansi informasi kepada masyarakat, serta keterbatasan sarana dan prasarana pelayanan. Faktor-faktor tersebut berdampak pada meningkatnya waktu tunggu, ketidaknyamanan masyarakat, serta menurunnya Tingkat kepuasan dan kepercayaan terhadap pelayanan publik. Penelitian ini memberikan kontribusi dalam memperkuat kajian implementasi pelayanan publik dengan menekankan pentingnya kesiapan sumber daya, sistem digital, dan transparansi informasi. Secara praktis, hasil penelitian ini dapat menjadi dasar evaluasi bagi instansi dalam meningkatkan kualitas pelayanan publik secara lebih efektif dan responsif.

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