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All Journal International Journal of Public Health Science (IJPHS) International Journal of Evaluation and Research in Education (IJERE) Indonesian Journal of Geography MediaTor: Jurnal Komunikasi Jurnal Ilmu Sosial dan Humaniora Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal Administrasi Publik Journal of Governance and Public Policy Policy & Governance Review Jurnal Studi Komunikasi Journal of Government and Civil Society CARADDE: Jurnal Pengabdian Kepada Masyarakat Forest and Society Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ Bricolage : Jurnal Magister Ilmu Komunikasi Canrea Journal: Food Technology, Nutritions, and Culinary Journal International Journal of Communication and Society BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi @-Publik: Jurnal Administrasi Publik Jurnal Komunikasi Indonesia Jurnal Kawistara
Anang Dwi Santoso
Universitas Sriwijaya
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Social Sciences Other

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Integrasi Penggunaan Media Sosial dalam Pelayanan Publik untuk Merespon Pandemi COVID-19 Anang Dwi Santoso; Annada Nasyaya; Nengyanti Nengyanti; Junaidi Junaidi
CARADDE: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 1 (2021): Agustus
Publisher : Ilin Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31960/caradde.v4i1.817

Abstract

Pengabdian masyarakat ini bertujuan untuk mendorong pemerintah beradaptasi dengan situasi pandemi COVID-19 yang mengurangi atau bahkan tidak memungkinkan pelayan publik secara tatap muka di Kelurahan Bukit Sangkal Kota Palembang. Dalam pengabdian masyarakat ini kami memberikan pemahaman tentang pengintegrasian media sosial dalam pelayanan publik yaitu Aplikasi Whatsapp. Secara umum, metode yang kami gunakan adalah sosialisasi dan focus group discussion (FGD) dimana sosialisasi dimaksudkan untuk memberikan pemahaman mengenai cara-cara dna kemungkinan penggunaan media sosial dalam pelayanan publik sedangkan FGD dimaksudkan untuk membentuk kesepakatan antara pemerintah kelurahan dengan masyarakat tentang bagaimana pelayanan publik harus diberikan. Hasil pengabdian masyarakat adalah suatu prosedur baru dimana setiap dokumen yang diberikan berubah dri fisik ke elektronik. Yang lain adalah revitalisasi fungsi Ketua RT sebagai verifikator dari semua dokumen yang dikirimkan oleh masyarakat. Tantangan yang kami temui antara lain keraguan akan kebenaran dokumen, keraguan akan waktu pelayanan dan yang terakhir adalah literasi digital dari masyarakat.
MEMETAKAN PESAN HOAKS BERITA COVID-19 DI INDONESIA LINTAS KATEGORI, SUMBER, DAN JENIS DISINFORMASI Oemar Madri Bafadhal; Anang Dwi Santoso
Bricolage : Jurnal Magister Ilmu Komunikasi Vol 6, No 02 (2020): Accredited by Kemenristekdikti RI SK No. 36/E/KPT/2019
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bricolage.v6i02.2148

Abstract

ABSTRACT It is projected that the spread of disinformation infodemic among the COVID-19 pandemic will be as quickly or even more rapidly than the virus itself. The absence of the government in quickly and accurately providing information is suspected of being the basis of this phenomenon. Several studies have attempted to examine how the disinformation is shared, absorbed and driven to other behaviors. Meanwhile, no preliminary study maps the features of disinformation to be used practically for prevention and for overcoming disinformation itself. This study aims to fill this gap by examining 174 disinformation during the pandemic of COVID-19. There are five types of COVID-19 disinformation in Indonesia, namely governance, health, foreign relations, business and crime. We argue that if these five categories are not taken seriously, they will create a public distrust of government and science. Another result that arises is the apathy towards the virus which will endanger the wider community. On the basis of these results, we propose a strict government intervention in the provision of knowledge and clarification of disinformation in different forms of social media.Keywords:  hoax news, COVID-19, disinformation, misinformation  ABSTRAK Infodemi disinformasi di tengah pandemi COVID-19 diproyeksi sama cepat atau bahkan lebih cepat dari virus itu sendiri. Fenomena ini ditengarai terjadi karena absennya negara dalam menyediakan informasi yang cepat dan tepat. Berbagai macam studi telah mencoba menguji bagaimana disinformasi dibagikan, dikonsumsi dan mengarahkan masyarakat untuk melakukan aktivitas tertentu. Sementara itu belum ada studi pendahuluan yang memetakan karakteristik disinformasi secara praktis untuk dimanfaatkan bagi tindakan preventif dan penanggulangan disinformasi itu sendiri. Studi ini bertujuan untuk mengisi celah tersebut dengan menganalisis 174 disinformasi selama pandemi COVID-19. Hasil penelitian menunjukkan terdapat lima kategori disinformasi tentang COVID-19 di Indonesia yaitu politik, kesehatan, luar negeri, bisnis, dan kriminalitas. Kami berargumen bahwa kelima kategori tersebut jika tidak ditangani secara serius akan memunculkan sikap ketidakpercayaan publik terhadap otoritas pemerintah dan ilmu pengetahuan. Akibat lain yang muncul adalah sikap apatis terhadap virus tersebut yang akan membahayakan masyarakat luas. Berdasarkan temuan tersebut, kami merekomendasikan kehadiran pemerintah yang tegas dalam memberikan informasi serta mengklarifikasi disinformasi yang muncul di berbagai macam media sosial.Kata Kunci: berita hoaks, COVID-19, diinformasi, misinformasi
Responses and strategies of Indonesian higher education during COVID-19 pandemic Yusnaini Yusnaini; Eva Lydia; Mulyanto Mulyanto; Harry Yogsunandar; Anang Dwi Santoso
International Journal of Evaluation and Research in Education (IJERE) Vol 11, No 4: December 2022
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v11i4.23514

Abstract

This study aimed to identify the responses and strategies of higher education in Indonesia in dealing with coronavirus disease 2019 (COVID-19). The data in this study came from several legal frameworks and news issued by relevant ministries as well as regulations and news released by universities which were analyzed to map how universities adapt to the COVID-19 situation. In addition, interview to faculty members, students and administrative staffs were also conducted. This study found that the relevant ministries responded no faster than the responses made by universities. The ministry has provided a series of regulations and also guidelines but unfortunately, the universities have published these things first. This research is an initial study to identify responses, obstacles to providing education, and research and community service in the COVID-19 era. This research is the first to investigate how universities conduct the three main tasks of the university in Indonesia investigating responses at the organizational and individual levels to identify responses and obstacles they find.
What promotes cognitive dissonance among anti-vaccine members in Indonesia? Muhammad Husni Thamrin; Oemar Madri Bafadhal; Anang Dwi Santoso
International Journal of Public Health Science (IJPHS) Vol 12, No 1: March 2023
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v12i1.22125

Abstract

This study aimed to examine the influence of expectations on vaccines, trust in government, perceived threats, and information overload to cognitive dissonance and its implications for vaccine use, behavioral negotiation, and information avoidance. After we formulated eight hypotheses, all of them was tested using the partial least squares structural equation modeling (PLS-SEM) method. This study involved 173 community members to fill out a questionnaire with 31 questions. The results showed that expectations of vaccines and information overload affected cognitive dissonance. In contrast, the perceived threat due to the COVID-19 pandemic and trust in the government did not affect cognitive dissonance. We also found that cognitive dissonance negatively and significantly affected vaccine use and positively and significantly affected behavior to continue negotiating and avoiding information related to COVID-19 vaccination. This study is among the first to examine members of the anti-vaccine community quantitatively and practically attempts to intervene in the anti-vaccine community so that they are cognitively dissonant are to increase expectations of vaccination and confuse them by presenting the information overload they receive.
Visualisation of image restoration for Indonesian public officials during the Covid-19 Pandemic Pratiwi, Miftha; Andarini, , Rindang Senja; Setiyowati, Rini; Santoso, Anang Dwi
Jurnal Studi Komunikasi Vol. 6 No. 3 (2022)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v6i3.4971

Abstract

Most studies on image restoration concentrate on text analysis of firms and CEOs in the Western context; hence, there is a need to explore similar practices in public organisations or public officials in an Eastern context. This study intends to investigate tactics and methods for repairing the image of public officials in eastern nations, including Indonesia, to fill this void. Visual and thematic analysis was performed on a dataset containing 2,000 Instagram posts from seven public officials in Indonesia. According to our findings, the visual analysis identifies six content kinds, while the thematic analysis identifies ten content types. They constitute image restoration methods, such as compensation, bolstering, corrective action, and shifting the blame, and image recovery strategies, such as reducing offensiveness of event, corrective action, and denial. This study reveals that, contrary to western literature, public authorities in Indonesia tend to employ the method of minimising the offensiveness of an occurrence.
PUBLIC SECTOR INNOVATION ON COVID-19 IN SOUTH SUMATRA: CALLING FOR A MORE SUSTAINABLE INNOVATION Sena Putra Prabujaya; Anang Dwi Santoso
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 18 No. 2 (2021): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v18i2.837

Abstract

On the one hand the COVID-19 pandemic is seen as a disaster that has had a massive impact on various aspects of life, but on the other hand it is considered as momentum to urge the public organizations to be more innovative and adaptive in adapting to various types of new conditions and adjustments. Many studies have explored public sector innovation, especially in normal circumstances. While studies on the public sector innovation in a critical situation have not caught much attention from academics. This study aimed to fill the gap by analyzing the public sector innovation in South Sumatra as one of the provinces with the highest number of COVID-19 cases in Indonesia. There was a total of 16 innovations in this study. Content analysis was conducted to determine the types, categories, innovators, and challenges faced. The researchers found that the organizations that innovate (innovators) consisted of city governments, regency governments, provincial governments, central government representatives, and the community. Meanwhile, for the innovation category, the researchers found more innovations with types of public services and health information. The researchers also found three types of innovation categories in South Sumatra including mass/social resilience, quick response/quick wins, and public knowledge. Lastly, the challenges in implementing the innovation which includes public awareness, human resources, financial, facilities and infrastructure, and time. Academically, this study contributes to the understanding of public sector innovation in a critical situation, that innovation in such condition is an innovation that was made for pragmatic purposes and it won’t last. It is only adjusted to the situations that force people to implement physical distancing to each other.
Social Capital in Disaster Management: A Systematic Literature Review of Research Trends from 1998 to 2019 Isni Wahidiyah Susanto; Bevaola Kusumasari; Anang Dwi Santoso; Oemar Madri Bafadhal
Indonesian Journal of Geography Vol 55, No 2 (2023): Indonesian Journal of Geography
Publisher : Faculty of Geography, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ijg.71572

Abstract

This study investigates how different facets of social capital affect community resilience in The face of disasters. There has not been a thorough study that examines social capital across various types of frequently occurring disasters and across the different phases of a disaster, that is, pre-disaster, during disaster, and post-disaster. Previous research on social capital has been conducted in both developed and developing countries using various disaster cases. To synthesize previous research, identify knowledge gaps, and set the course for future research, this study used a literature review technique. This method is both methodical and rigorous. The current analysis found a rising trend in the amount of research on the use of social capital in disaster management, demonstrating a growing interest in the function of social capital in boosting community resilience in the face of disasters. The findings of this study showed that community resilience in disaster management is influenced by social capital components. The study found that the trust and network components of social capital—which include trust, beliefs, norms, rules, networks, and values—have the greatest effects on community resilience. Greater knowledge of the function of social capital in disaster management and the aspects of social capital that are most important for fostering community resilience are provided by these results, which have a substantial impact on future research and disaster management methods.
Analisis Strategi Pencapaian Kualitas Pendidikan Di Masa Pandemi Corona Virus Desease 19 Pada Politeknik Penerbangan Palembang Emiyani, Johny; Nawawi, Effendi; Santoso, Anang Dwi
@-Publik: Jurnal Administrasi Publik Vol 1 No 1 (2021): April
Publisher : Program Studi Magister Ilmu Administrasi Publik STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publik.v1i1.191

Abstract

The research entitled Analysis of Education Quality Achievement Strategies During the Corona Virus Disease 19 Pandemic at the Palembang Aviation Polytechnic aims to identify and analyze education and training strategies during the Corona Virus Disease (Covid - 19) Pandemic in order to achieve quality education at the Palembang Aviation Polytechnic. This study uses a qualitative approach, which is a research procedure that aims to describe certain circumstances, which are described in separate words or sentences to obtain conclusions. The focus of the research in this study is the Analysis of Strategies for Achieving Quality of Education During the Corona Virus Disease 19 Pandemic at the Palembang Aviation Polytechnic. The data analysis technique used is qualitative data analysis techniques, while the data collection techniques used are observation, interviews and documentation. The results of the study show Strengths: Accreditation and certification that has been owned by the Palembang Aviation Polytechnic have met the requirements in accordance with the needs of the world of work with the certification provided by the Directorate General of Civil Aviation, in addition to educators who have competence according to the field of science. LMS as a learning system that supports the optimization of student knowledge in learning. Weaknesses: The need for a large budget for the maintenance and development of learning infrastructure equipment in accordance with the needs of the world of work that must be improved. Opportunities: The need for new personnel or human resources in the operation of the latest equipment in accordance with the needs of the work in solving existing problems Palembang Aviation Polytechnic can increase graduates and competencies based on the operation of the latest equipment in aviation. Threats: Some of the threats felt by the Palembang Aviation Polytechnic where infrastructure and technology facilities are also owned by several institutions and other agencies so that the competitiveness of graduates will increase.
Pengelolaan Media Sosial untuk Ekowisata: Kawasan Hutan Adat Larang Mude Ayek Tebat Benawa Kota Pagar Alam Oemar Madri Bafadhal; Adi Inggit Handoko; Annisa Rahmawati; Anang Dwi Santoso
CARADDE: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 3 (2023): April
Publisher : Ilin Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31960/caradde.v5i3.1838

Abstract

This community service aims to provide a comprehension of social media and its ecotourism applications. This event was held in Tebat Benawa Village, Pagar Alam City, from October 8-11, 2022, with 37 ecotourism managers in attendance. The training includes a greater understanding of social media and its use for ecotourism, as well as the creation of a collaborative space for ecotourism promotion between tourists and ecotourism managers. The results of the training demonstrated an increase in comprehension, as evidenced by the pre-test and post-test scores, which ranged from 5.73 to 8.54, and the T-test, which revealed a significant difference between the pre- and post-training periods.
Kreativitas, Inovasi dan Transformasi Digital: Pengabdian Masyarakat kepada Pelaku UMKM Nengyanti Nengyanti; Aulia Utami Putri; Annada Nasyaya; Farisha Sestri Musdalifah; Anang Dwi Santoso
CARADDE: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2023): Agustus
Publisher : Ilin Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31960/caradde.v6i1.2012

Abstract

This community service intends to educate MSME actors in Pelabuhan Dalam Village, Ogan Ilir Regency about how to combat the COVID-19 epidemic through the use of creativity, innovation, and digital transformation. The program was separated into three stages: identification and analysis of problems, coaching and evaluation. The problem identification and analysis process involved interviews with community various stakeholders and village government officials, and revealed five major issues: a lack of public understanding of entrepreneurship development, a lack of innovation and technological use, difficulties with promotion (marketing), limited human resources and low quality, and low management quality. Coaching is conducted by the provision of three materials: creativity, innovation, and digital transformation, which comprise an understanding of the situation, as well as solutions and development strategies. Then, after comparing the data before and after coaching, it was established that there is now a gain in understanding about creativity, innovation, and digital transformation necessary for MSMEs to survive the COVID-19 pandemic before and after the program.
Co-Authors Adi Inggit Handoko Agung Satriyo Nugroho Alfitri Alfitri Anak Agung Gede Sugianthara Andarini, , Rindang Senja Annisa Rahmawati Annisa Rahmawati Ardhika, Ryan Difa Aulia Utami Putri Bevaola Kusumasari Bevaola Kusumasari Budiyanto, Mumahammad Nur Diana Dewi Sartika, Diana Dewi Effendi Nawawi, Effendi Effendi, Sofyan Elfandari, Safitri Emiyani, Johny Eva Lydia Farisha Sestri Musdalifah Fauzi, Fadhli Zul Fibiolaa, Khofifah Irya Harry Yogsunandar Hoirun Nisyak Ilham, M Hidayatul Isni Wahidiyah Susanto Izzudin, Muhammad Junaidi Junaidi Karter, Tasya Febi Krisna Murti Maulana Maulana, Maulana Miftha Pratiwi Muhammad Baiquni Muhammad Baiquni Muhammad Husni Thamrin Mulyanto Mulyanto Nadjib, Abdul Nasyaya, Annada Nengyanti, Nengyanti Nisyak, Hoirun Nomaini, Faisal Nomaini, Faisal Nugroho, Agung Satriyo Nurly Meilinda Oemar Madri Bafadhal Oemar Madri Bafadhal Ridhah Taqwa, Ridhah Rini Setiyowati Sajida Sajida Saraswati, Erlisa Sena Putra Prabujaya Vieronica Varbi Sununianti, Vieronica Varbi Wargadalem, Farida R. Yurismasari, Heidi Yusnaini Yusnaini Zailani Surya Marpaung