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All Journal Jurnal Studi Pemerintahan Jurnal Natapraja : Kajian Ilmu Administrasi Negara Indonesian Journal of Disability Studies Cosmogov: Jurnal Ilmu Pemerintahan Journal of Governance and Public Policy Jurnal Ilmiah Peuradeun Jurnal Manajemen Keuangan Publik Nyimak: Journal of Communication Jurnal Bina Praja BERDIKARI : Jurnal Inovasi dan Penerapan Ipteks Jurnal Transformative International Journal of Social Science and Business MUWAZAH: Jurnal Kajian Gender Jurnal Pariwisata Terapan Journal of Local Government Issues Jurnal Ilmiah Tata Sejuta STIA Mataram Jurnal Surya Masyarakat Journal of Contemporary Governance and Public Policy Journal of Government and Politics (JGOP) Jurnal Pemerintahan dan Kebijakan (JPK) Legal Protection for the Partnership Agreement Parties Global: Jurnal Politik Internasional Sustainability (STPP) Theory, Practice and Policy Prosiding University Research Colloquium Kybernology : Journal of Government Studies Warta LPM Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Scientific Journal of Informatics Jurnal Studi Pemerintahan Society Indonesian Governance Journal : Kajian Politik-Pemerintahan Jurnal Ilmiah Pariwisata Parabela: Jurnal Ilmu Pemerintahan & Politik Lokal
Dyah Mutiarin, Dyah
Dosen Magister Ilmu Pemerintahan Uni-versitas Muhammadiyah Yogyakarta
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Journal : Journal of Local Government Issues

 1 
Interoperability Governance: An Analysis of the Impact of Digitization of Public Services on Local Government Mutiarin, Dyah; Lawelai, Herman; Sadat, Anwar; Nastia; Wijaya, Andi Arya Maulana; Sa'ban, L.M. Azhar
Journal of Local Government Issues Vol. 7 No. 2 (2024): September
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v7i2.30388

Abstract

The study highlights the significance of understanding the impact of digitalization on public services in local government organizations, particularly about coordination strategy and digitalization policy. The rapid advancements in information technology have transformed the delivery and acquisition of public services, necessitating a comprehensive understanding of the factors influencing the efficiency of digital services.  A quantitative approach was used, with Smart-PLS 3.0 analysis involving respondents from South Buton Regency local government organizations. Data collection was conducted through a direct survey in the field. The results showed a strong relationship between coordination, strategy, and digitalization policy, with a significant relationship between these factors and the effectiveness of digital services. However, no significant relationship between digitalization policy and digital service effectiveness was found. The results of this study provide valuable insights into the dynamics of interoperability governance and the nuanced relationships between coordination, strategy, digitization policy, and digital service effectiveness in local government organizations. Despite the significant influence of coordination and strategy, the role of digitalization policy on digital service effectiveness suggests the need for further evaluation or a change in policy approach. Limitations of this study include the small sample size and focus on one geographical area, so caution is needed in generalizing the findings. Nevertheless, this study contributes significantly to understanding the implementation of digitization in public services, with practical implications for policy development and management practices.
Co-Authors Abdul Manaf, Halimah binti Achmad Nurmandi Agus Sugiarto Akbar, Paisal Akhmad Kurniawan Albakeri, Norsyaza Husna Alva Beriansyah Andi Nur Fiqhi Utami, Andi Nur Fiqhi Andri Putra Kesmawan Anwar Sadat Apriliyanti, Kiki Arie Saputra, Herdin Arip Suprianto, Arip Aryanti, Ni Nyoman Sri Asiah, Uswatun Astuti, Laras Bambang Irawan Bernadet Sihombing binti Abdul Manaf, Halimah DENI SETIAWAN Divantika, Helmi Satriananda Eko Atmojo, Muhammad Eko Priyo Purnomo Eni Harmayani Fathani, Aqil Teguh Febty, Inggi Miya Firmanto Latief, Firmanto Gowinda, Ida Bagus Hadmar, Ahmad Muhardin Herman Lawelai Herman Rante, Herman Ibrahim, Adil Hassan Ikhwan Rahmatika Latif Irsya Latif, M. Daud Iskandar Iskandar Isolana, Jack B. Janianton Damanik Jovita, Hazel D. Jubba, Hasse Kamaludin, Nurul Kharismawati L.M. Azhar Sa'ban Lestari, Riski Puspita Lianawati, Fitri M. Rafi Made Kutanegara, Pande Maharani, Putri Widiyana Malawani, Ajree Ducol Michel, Diana Misran mito, sarmito Muchamad Zaenuri, Muchamad Muhammad Eko Atmojo, Muhammad Eko Muhammad Fikar, Muhammad Muhammad Hakam Ulfi Ikfina, Muhammad Hakam Ulfi Muhammad Khozin Muttaqien, Muhammad Nambassa, Gloria Nasrulhaq Nasrulhaq, Nasrulhaq Nastia Nur Khaerah, Nur Nur, Utami Nurhidayanti, Nadia Tri Nurul Huda Nyssa, Andi Visca Irfa Palomares, Perla P. Pangestu, Dita Idfi Prabawa, Windhi Gita Prambudi, Yogi Purwaningsih, Titin Putri Pratiwi, Vindhi Putri, Indah Ameylia Rahmat, Al Fauzi Rahmawati, DE Ramadlan, Benny - Rizal Khadafi, Rizal Rochma Bertiana, Rochma Rofi, Muhammad Naufal Rofi Ruanda, Romi Ruhullah, Mohammad Eisa Sakir Sakir, Sakir Saputra, Herdin Arie Saputri, Rivi Saputro, Muhammad Noor Cahyadi Eko SATAPORN ROENGTAM, SATAPORN SLAMET HARIYANTO, SLAMET Sri Utami Suardi, Wahdania Sukarno, Mohamad Sunyoto Usman Supriyani Supriyani Suranto Suranto Suswanta Tamzis Sarwana, Tamzis Titik Sunarti Widyaningsih Ulung Pribadi, Ulung Wahyudi Kumorotomo Wahyuni, Herpita Wening Udasmoro Wijaya, Andi Arya Maulana Younus, Muhammad Yuniarti, Shintia Zamani, Muhammad Bagus Zulkifli, Zarina Zuly Qodir