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All Journal Saintika Medika: Jurnal Ilmu Kesehatan dan Kedokteran Keluarga. Jurnal Kedokteran Brawijaya Biology, Medicine, & Natural Product Chemistry Biomedika Bioeksperimen: Jurnal Penelitian Biologi Majalah Kesehatan FKUB Jurnal Penelitian Kesehatan Suara Forikes Qanun Medika - Medical Journal Faculty of Medicine Muhammadiyah Surabaya Jurnal Kedokteran dan Kesehatan Herb-Medicine Journal Indonesian Journal of Medicine PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Litbang Sukowati : Media Penelitian dan Pengembangan Journal La Bisecoman KESANS : International Journal of Health and Science Cermin Dunia Kedokteran Jurnal Manajemen Bisnis dan Kewirausahaan Gemakes: Jurnal Pengabdian Kepada Masyarakat Proceeding ISETH (International Summit on Science, Technology, and Humanity) Prosiding University Research Colloquium Jurnal Pengabdian Masyarakat Medika Smart Society Empowerment Journal JHeS (Journal of Health Studies) Indonesian Journal of Physiotherapy JUKEJ: Jurnal Kesehatan Jompa
Safari Wahyu Jatmiko
Universitas Muhammadiyah Surakarta
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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Electronic Word-of-Mouth and Patient Satisfaction in Hospital Services: A Systematic Literature Review and Bibliometric Analysis Fikri, Emawan Noor; Jatmiko, Safari Wahyu; Setyawan, Anton Agus
Jurnal Manajemen Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): MARCH
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v6i1.42778

Abstract

This study aims to identify the factors influencing electronic word-of-mouth (e-WOM) and assess its impact on healthcare services. This systematic review was conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, along with a bibliometric analysis to develop research on electronic word-of-mouth and satisfaction with hospital services. Article searches were conducted in the PubMed and Lens databases for the years 2015–2024 using the SPICE strategy. Out of 443 articles found, n =112 met the criteria for further analysis. At the beginning of 2015, the publication trend was 6 documents, peaking in 2022 with 44 documents. Based on the VOSviewer analysis, the keyword “humans” appeared most frequently, 41 times, followed by “social media” 23 times. “Male” and “female” each appeared 19 times. The frequency of keyword occurrences in previous research is reflected in 34 articles published during the 2000–2019 period, while the effect size of e-WOM in hospitals shows that the Assurance dimension of SERVQUAL has the highest negative impact (58.3%), followed by Responsiveness (34.2%). The theoretical implication of this article is that e-WOM has a positive impact on satisfaction, image, service choice decisions, and patient loyalty, suggesting that hospitals should manage it effectively and adjust strategies based on patient demographics. The managerial implication is that hospitals need to leverage e-WOM to improve service quality and patient engagement by promoting positive experiences, implementing loyalty programs, pursuing continuous service improvement, using AI-based digital innovations, and analyzing social media to enhance communication and build a supportive patient community. In conclusion, these findings provide strategic insights for hospital managers on strengthening patient loyalty through e-WOM optimization.
Technostress among nurses during electronic medical record implementation: a systematic literature review Yanto, AY; Isa, Muzakar; Jatmiko, Safari Wahyu
JHeS (Journal of Health Studies) Vol. 10 No. 1 (2026): Maret
Publisher : Universitas 'Aisyiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31101/jhes.4576

Abstract

The rapid implementation of Electronic Medical Records (EMR) has transformed healthcare documentation but has also introduced new psychological challenges among nurses. This study aims to identify and analyze the relationship between EMR implementation, technostress, and their impacts on nurses’ performance and service quality. Using the PRISMA approach, a systematic literature review was conducted through PubMed and Scopus databases, focusing on studies published between 2020 and 2024. Eight relevant articles met the inclusion criteria, encompassing quantitative, qualitative, and mixed-method designs. The synthesis revealed that EMR systems enhance documentation accuracy and patient safety but simultaneously increase administrative burden, workload, and digital complexity, leading to technostress symptoms such as fatigue, frustration, and decreased focus. These stressors contribute to reduced work efficiency, lower job satisfaction, and potential risks to patient care quality. The review also found that adequate training, organizational support, and user-friendly system design are critical to mitigating technostress and improving adaptation. This study highlights that digital transformation in healthcare requires balanced attention to both technological innovation and human well-being.
Yodium Plant (Jatropha multifida Linn.) Leaf Extract Reduces Bleeding Time Waseso, Wahyu; Mahmudah, Nur; Jatmiko, Safari Wahyu; Dewi, Listiana Masyita
Jurnal Penelitian Kesehatan SUARA FORIKES Vol 17, No 2 (2026): February 2026
Publisher : FORIKES

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/sf170214

Abstract

Bleeding is a physiological response to vascular injury; however, prolonged bleeding time may indicate impaired hemostatic function. Various medicinal plants have been traditionally used to accelerate wound healing and control bleeding. One such plant is the yodium plant (Jatropha multifida Linn.), which is widely utilized in traditional medicine due to its potential hemostatic and anti-inflammatory properties. The bioactive compounds contained in its leaves are believed to contribute to the enhancement of blood coagulation and the reduction of bleeding duration. This study aimed to determine the effect of Jatropha multifida Linn. leaf extract on bleeding time. This study employed an experimental design to evaluate the effect of Jatropha multifida Linn. leaf extract on bleeding time. The subjects were divided into control and treatment groups. The treatment group received Jatropha multifida leaf extract, while the control group did not receive the extract. Bleeding time was measured after the intervention to assess the hemostatic effect of the extract. The collected data were analyzed to compare bleeding time between the groups. The results demonstrated that the administration of Jatropha multifida Linn. leaf extract was associated with a reduction in bleeding time compared with the control group. This finding suggests that the extract possesses hemostatic potential, which may be attributed to the presence of bioactive compounds that support the blood clotting process. Jatropha multifida Linn. leaf extract has the potential to reduce bleeding time, indicating its possible role as a natural hemostatic agent.Keywords: Jatropha multifida; leaf extract; bleeding time; hemostatic effect; medicinal plants
Peningkatan Pengetahuan tentang Diabetes Melitus, Sindrom Metabolik, dan Faktor Risikonya melalui Edukasi pada Remaja Sekolah Menengah Pertama di Surakarta Aisyah, Riandini; Jatmiko, Safari Wahyu; Bestari, Rochmadina Suci; Kamila, Aulida Azkia; Anam, Ilham Hafizha Maulana; Anggitaratri, Zakia Novi
Smart Society Empowerment Journal Vol 5, No 1 (2025): Maret
Publisher : Faculty of Medicine, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/ssej.v5i1.99814

Abstract

Pendahuluan: Remaja merupakan golongan usia yang sedang dalam masa pertumbuhan dan perkembangan yang sangat dipengaruhi oleh faktor internal seperti faktor hormonal maupun faktor eksternal seperti pola makan dan gaya hidup yang jika tidak dikelola dengan benar sejak dini maka berpotensi meningkatkan risiko terjadinya sindrom metabolik, salah satunya diabetes melitus. Tinggal di perkotaan lebih besar meningkatkan risiko terjadinya sindrom metabolik dengan kemudahan pemanfaatan teknologi, pemilihan jenis makanan, dan gaya hidup sedentair. Kegiatan ini bertujuan memberikan pengetahuan tentang sindrom metabolik dan faktor risikonya pada remaja Sekolah Menengah Pertama (SMP) di Surakarta sejak dini melalui edukasi.Metode: Kegiatan pengabdian masyarakat ini berupa edukasi kesehatan melalui presentasi materi tentang sindrom metabolik dan diabetes melitus, faktor risiko, dan strategi pencegahan sejak dini.  Pretest dan posttest diberikan untuk mengukur tingkat pengetahuan sebelum dan setelah edukasi pada siswa SMP Muhammadiyah Program Khusus Surakarta.Hasil dan pembahasan: Analisis data menggunakan uji Wilcoxon menunjukkan adanya perbedaan pengetahuan yang bermakna pada siswa sebelum dan setelah edukasi dengan nilai p<0,01.Kesimpulan: Terdapat peningkatan pengetahuan siswa SMP Muhammadiyah Program Khusus Surakarta tentang sindrom metabolik, diabetes melitus, faktor risiko dan pencegahannya setelah diberikan edukasi.
Co-Authors Affifah, Fathiyya Noor Agus Widodo Agustina, Dinda Dwi Ahmad Alrizaldi Alfajri, Asri Alim, Fika Nurul Anam, Ilham Hafizha Maulana Anggitaratri, Zakia Novi Anika Candrasari Annas Syahirul Nugraha Annas Syahirul Nugraha, Annas Syahirul Annisa Maulidia Anton Agus Setyawan Aprida Putri Aqmarina, Nadia Wdihi Arif Pristianto Arkan Adi Widiya Arkan Adi Widiya, Arkan Adi Aryanto Asfarina, Fatin Aulia Hanif Azenta, Moch. Tabriz Azhim Rahmawati Azhim Rahmawati, Azhim Brilliantama, Fandy Akbar Budi Rahayu, Ummi Devi Usdiana Rosyidah Dewangga, Mahendra Wahyu Dewi, Asri Seftika Dewi, Listiana Masyita Dodik Nursanto Dwi Rosella Komala Sari Edi Dharmana Em Sutrisna Erika Diana Risanti Faizah, Ishmah Nur Farita Adhynda Amithya Fauzi, Favian Arriella Shabri Ikmal Fikri, Emawan Noor Fitka Romanda Fitri, Alifah Aulia Graffico Eryza Oldiara Haliza, Sheli Nur Hanif, Aulia Hasna Zahro Iftikhonsa Iin Novita Nurhidayati Mahmuda Imronudin Imronudin Kamila, Aulida Azkia Kania, Yulia Intan Komalasari, Dwi Rosella Krisna Viandara, Dewa Made Kumala, Aswa Arsa Lestari, Nining Listiana Masyita Dewi Lisyani Suromo, Lisyani Mapa, Anna Rochim Marsya, Vitania Maulida, Amira Hasna Metana Puspitasari Muhammad Adha Muhammad Alim Abdulmajid Hidayatulloh Muzakar Isa Nadia Wdihi Aqmarina Nida Faradisa Fauziyah Nining Lestari Noor Hafida Widyastuti Nur Mahmudah Nur Mahmudah Nurhaliza, Sheli Pambudi, Nasrurrofiq Risvana Bayu Pintakasari Widyaningtyas Prasetyo, Andri Sugeng Putri, Aprida Retno Sintowati Retno Siryaningsih Retno Siryaningsih, Retno Riandini Aisyah Riandini Aisyah Riandini Aisyah Rochmadina Suci Bestari Rohman, Raihan Fadzlur Salsabiela, Salwa Salsabila, Nabila Mutia Sholeh, Muhammad Dzikru Irfan Sigit Widyatmoko Sri Wahyuni Sulistiyo, Azka Hafiy Supraba, Intan Pratiwi Suryani, Latifah Syahida, Safira Tara , Irmanawati Audhina Nirmala Tri Agustina, Tri Utami, Aurelia Ratna Utami, Indari Wafiq, Muhammad Azzim Waseso, Wahyu Wibowo, Haryo Kunto Widyaningtyas, Pintakasari Yanto, AY Yuli Kusumawati Yunitama, Alifa Agil Dhillu Yusuf, Amry Irsyada Zahro Iftikhonsa, Hasna Zulfah, Khairina