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All Journal Jurnal Siasat Bisnis Jurnal Praktik Bisnis Wahana Riset Akuntansi Jurnal Kajian Manajemen Bisnis Jurnal Optimasi Sistem Industri AFEBI Management and Business Review Economac: Jurnal Ilmiah Ilmu Ekonomi JURNAL PENDIDIKAN TAMBUSAI Jurnal Ekonomi dan Bisnis Dharma Andalas Jurnal Pendidikan dan Konseling Dinasti International Journal of Education Management and Social Science SABDAMAS Jurnal Manajemen Universitas Bung Hatta BASKARA: Journal of Business and Entrepreneurship Jurnal Ecogen Jurnal Kajian Manajemen dan Wirausaha Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia Operations Management and Information System Studies Human Resource Management Studies Journal of Community Service Jurnal Inspirasi Binsis dan Manajemen Journal of Education Technology Information Social Sciences and Health Journal of Management and Administration Provision e-Jurnal Apresiasi Ekonomi Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (Jebisma) JER Ulil Albab Jurnal Ecogen
Muthia Roza Linda, Muthia Roza
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Neuroscience Nursing Public Health Social Sciences Other

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Pengaruh Mobile Payment Terhadap Consumer Behavior Dengan Variabel Mediasi Convenience Of Paying Konsumen Fabriek Bloc Padang Algeri Nezia, Tiara; Roza Linda, Muthia
Jurnal Pendidikan Tambusai Vol. 8 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Tujuan penelitian ini adalah untuk menganalisa (1) pengaruh Mobile payment terhadap consumer behavior konsumen fabriek bloc padang.(2) pengaruh Mobile payment terhadap convenience of paying konsumen fabriek bloc padang. (3) pengaruh convenience of paying terhadap consumer behavior konsumen fabriek bloc padang. (4) pengaruh Mobile payment terhadap consumer behavior konsumen fabriek bloc padang dengan convenience of paying sebagai variabel mediasi. Jenis penelitian ini adalah penelitian deskriptif kuantiatif, jumlah sampel pada penelitian ini adalah 210 responden dengan menggunakan teknik purposive sampling, metode analisis data menggunakan analisis SEM menggunakan aplikasi Smart PLS 4. Hasil penelitian adalah sebagai berikut: (1) terdapat pengaruh signifikan antara Mobile payment terhadap consumer behavior konsumen fabriek bloc padang.(2 terdapat pengaruh signifikan antara Mobile payment terhadap convenience of paying konsumen fabriek bloc padang. (3) terdapat pengaruh signifikan antara convenience of paying terhadap consumer behavior konsumen fabriek bloc padang. (4) terdapat pengaruh signifikan antara Mobile payment terhadap consumer behavior konsumen fabriek bloc padang dengan convenience of paying sebagai variabel mediasi.
Cicular Economy Pengolahan Sampah Linda, Muthia Roza; Fitria, Yuki; Sarianti, Rini; Zulvia, Yolandafitri; Zona, Mega Asri; Syahrizal, Syahrizal; Rasyid, Rosyeni; Engriani, Yunita; Yonita, Riza
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 4 (2025): Edisi Oktober - Desember
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i4.7266

Abstract

Kegiatan pengabdian kepada masyarakat bertujuan untuk meningkatkan pemahaman dan kapasitas UMKM mengenai prinsip-prinsip circular economy, mengurangi limbah, memproduksi limbah menjadi produk baru dan menciptakan peluang bisnis baru. Data Dinas Lingkungan Hidup, Kabupaten Agam menghasilkan sampah 58.559 ton per tahun dimana baru 24,81% dapat dikelola. Untuk meningkatkan jumlah sampah yang dapat dikelola oleh pemerintah Kabupaten Agam dan Masyarakat melalui UMKM sebagai salah satu sektor yang memproduksi sampah, maka perlu dilakukan kegiatan mengenai pengelolaan sampah guna tercapainya tujuan pembangunan berkelanjutan (SDG’s goal) pada tujuan konsumsi dan produksi yang bertanggung jawab dalam bentuk pengenalan konsep circular economy kepada pelaku UMKM. Permasalahan utama dalam kegiatan circular economy ini adalah rendahnya pemahaman UMKM mengenai konsep ekonomi sirkular dan pengelolaan sampah berkelanjutan, serta terbatasnya pelatihan pemanfaatan limbah sebagai bahan baku produk olahan. Kegiatan pengabdian dilaksanakan melalui edukasi, sosialisasi, dan pelatihan pengolahan sampah dengan target capaian: (1) peningkatan pemahaman minimal 50% pada 80% peserta melalui pre-test dan post-test; (2) penerapan konsep circular economy oleh 30% peserta dalam tiga bulan setelah pelatihan; dan (3) terciptanya minimal lima produk olahan sampah oleh UMKM. Program ini diharapkan dapat memberdayakan UMKM agar lebih berkelanjutan, inovatif, dan ramah lingkungan, serta menjadi agen perubahan dalam mewujudkan ekonomi sirkular di tingkat lokal maupun nasional
Enhancing Sustainable Performance in Hotel Industry: Supplier Innovativeness and Supply Chain Integration Muthia Roza Linda; Vera Pujani; Syafrizal Syafrizal; Ma'ruf; Salut Muhidin
Jurnal Optimasi Sistem Industri Vol. 24 No. 1 (2025): Published in June 2025
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (554.588 KB) | DOI: 10.25077/josi.v24.n1.p140-155.2025

Abstract

The hotel industry relies on supply chain to deliver value added products and services, therefore selecting suppliers significantly affects the company's competitiveness in the market to improve sustainability performance. This research is important to determine how supplier innovativeness can improve sustainable performance. It provides a new contribution in assessing the influence of supplier innovativeness and supply chain integration on sustainable performance in the hotel industry, however their combined impact remains underexplored. The study examines the effect of supplier innovativeness on sustainable performance by focusing on the mediating role of supply chain integration in the hotel industry. The study employed a non-probability sampling method using a purposive sampling technique. The sample was selected based on the criterion that respondents held managerial or equivalent positions, as they were responsible for decision-making in hotel operations. A total of 111 respondents participated in the study and the hypotheses were analysed using SmartPLS software. Supplier innovativeness has a significant effect on supply chain integration and also contributes significantly to the improvement of sustainable performance. Indirectly, supplier innovativeness also significantly impacts sustainable performance through supply chain integration. Supply chain integration partially mediates the relationship between supplier innovativeness and sustainable performance. Emphasizing these factors can help hotels to achieve their sustainability goals, offering valuable insights for managers and policymakers. Hotel managers should actively engage in partnerships with innovative suppliers and invest in strengthening integration across their supply chains. This research contributes to the growing body of literature on sustainable supply chain management, particularly within the hospitality industry.
The Effect of Information Technology Capability On Company Performance Mediated By Organizational Ambidexterity In SME’s In Harau Distric S, Fadhilah.; Linda, Muthia Roza
Human Resource Management Studies Vol. 5 No. 3 (2025): Human Resources Management Studies
Publisher : Universitas Negeri Padang

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Abstract

This research analyzes: 1. To determine the influence of Information Technology Capability on performance in UKM in Harau District. 2. To determine the influence of Information Technology Capability on Organizational ambidexterity in UKM in Harau District. 3. To determine the influence of organizational ambidexterity on performance in Harau District UKM. 4. To determine the influence of Information Technology Capability on FirmPerformance mediated by Organizational ambidexterity of Harau District UKM. This research is causal research. The sample for this research is that this research uses 170 samples of SMEs in Harau District that meet the specified criteria. The sampling technique was carried out using total sampling. Data collection used a questionnaire with a Likert scale. The analysis technique uses PLS 4 software. The results of this study show that: 1. There is a positive and significant influence of Technology Information Capability on Organizational Ambidexterity in UKM in Harau District. 2. There is a positive and significant influence of Technology Information Capability on FirmPerformance in SMEs in Harau District. 3. There is a positive and significant influence of Organizational Ambidexerity on FirmPerformance in SMEs in Harau District 4. Organizational Ambidexerity is able to mediate the positive and significant influence of Technology Information Capability on FirmPerformance in SMEs in Harau District
Analisis Tingkat Kepuasan Pengguna Aplikasi Tokopedia di Kalangan Lintas Generasi Z dan Milenial Menggunakan Metode E-Servqual dan Kano Model Afrila, Mutiara; Muthia Roza Linda
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 5 No. 3: Februari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v5i3.15308

Abstract

Penelitian ini bertujuan menganalisis tingkat kepuasan pengguna aplikasi Tokopedia dengan membandingkan persepsi Generasi Z dan Generasi Milenial melalui pendekatan E-Service Quality dan Model Kano. Penelitian dilatarbelakangi oleh indikasi penurunan kualitas layanan e-commerce yang tercermin dari menurunnya kunjungan pengguna dan meningkatnya keluhan pada platform digital. Metode yang digunakan adalah kuantitatif komparatif dengan survei terhadap 310 responden pengguna Tokopedia di Kota Padang yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan melalui analisis kesenjangan E-Servqual, klasifikasi atribut layanan menggunakan Model Kano, serta uji beda statistik antar generasi. Hasil penelitian menunjukkan bahwa seluruh dimensi layanan masih mengalami kesenjangan negatif, dengan nilai gap terbesar pada dimensi Efficiency, sedangkan dimensi Fulfillment dikategorikan sebagai kebutuhan dasar (must-be). Selain itu, terdapat perbedaan kepuasan yang signifikan antara Generasi Z dan Milenial pada dimensi Efficiency, Responsiveness, dan Contact, yang mengindikasikan perlunya prioritas peningkatan kualitas layanan digital secara terarah.
THE IMPACT OF JOB SATISFACTION AND EMPLOYEE ENGAGEMENT ON ORGANIZATIONAL COMMITMENT Sutiyem Sutiyem; Dessy Trismiyanti; Muthia Roza Linda; Riza Yonita; Suheri Suheri
Dinasti International Journal of Education Management And Social Science Vol. 2 No. 1 (2020): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v2i1.597

Abstract

This study aimed to analyze the influence organization comitment, Job Satisfaction and Employee Engagement. The research was conducted by taking samples of banking employees who had worked for more than 2 years. Then, the sample of this study was 125 respondents. The sampling technique was carried out based on a non-probability sampling method with a purposive sampling technique. It is a method that is based on certain criteria met by respondents with the data analysis technique used for hypotheses testing was multiple linear regression analysis through the program of SPSS ver. 24. The results showed that Job satisfaction does not significantly influence the organizational commitment of banking employees in Padang. The results of this study showed that sig. value of job satisfaction on organizational commitment was 0.592 > 0.05 but Employee engagement has a positive and significant effect on the organizational commitment of banking employees in Padang. The results of this study revealed that sig. The value of employee engagement on organizational commitment was 0.000 < 0.05.
Analysis of the Influence of Product Quality and Service Quality on Repurchase Intention with Customer Satisfaction as a Mediating Variable Fifi Zulviani; Muthia Roza Linda
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2135

Abstract

This study examines the effects of product and service quality on repurchase intention, with customer satisfaction as a mediating variable, at Maetek Rattan Store in Padang City. Using a quantitative, descriptive, and causal design, data were collected from 112 respondents via questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that product quality and service quality positively influence customer satisfaction and repurchase intention. Customer satisfaction mediates the relationship between service quality and repurchase intention, implying that better service and product quality can enhance customer loyalty and business competitiveness.
GREEN SATISFACTION AND LOYALTY IN THE WEST SUMATERA HOSPITALITY INDUSTRY THROUGH THE ROLE OF GREEN TRUST, WOM AND GREEN IMAGE Thesa Alif Ravelby; Yasri Yasri; Vidyarini Dwita; Deni Suwandhani; Astri Yuza Sari; Muthia Roza Linda; Riza Yonita; Suhery Suhery; Sutiyem Sutiyem; Dessy Trismiyanti
Jurnal Apresiasi Ekonomi Vol 13, No 1 (2025)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31846/jae.v13i1.826

Abstract

Five variables are discussed, namely:  Green satisfaction (GS), Green Image (GI), WOM, Loyalty, and Green Trust (GT).  The type of research in this study is quantitative causal research. The population of this study were people who had stayed at hotels in West Sumatra. At the same time, the sampling technique used in this research is non-probability sampling. Based on the hypothesis testing proposed, the path analysis technique was used in this study. The first hypothesis is that GT has no significant effect on GS.  The second hypothesis is that WOM has a positive impact on GS. The third hypothesis, GI has a substantial effect on GS. The fourth hypothesis, GT is having no significant impact on Loyalty. The fifth hypothesis, WOM has a positive impact on Loyalty. The sixth hypothesis, GI has a positive impact on Loyalty. The seventh hypothesis, GS has a positive impact on Loyalty. The eighth hypothesis, GS is unable to mediate GT on loyalty. The ninth hypothesis, GS is able to mediate the WOM relationship on loyalty. The tenth hypothesis, GS is able to mediate the relationship between GI on loyalty.
The Impact of Green Human Resource Management on Employees’ Eco-Friendly Behavior: The Mediating Roles of Green Transformational Leadership and Green Perceived Organizational Support Riza Yonita; Deni Suwandhani; Thesa Alif Ravelby; Muthia Roza Linda; Siti Norashikin Bashirun; Suhery
Jurnal Ecogen Vol. 9 No. 1 (2026): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ecogen.v9.i1.67

Abstract

This study examines the relationship between Green Human Resource Management (GHRM) and employees’ Eco-Friendly Behavior (EFB), with Green Transformational Leadership (GTFL) and Green Perceived Organizational Support (GPOS) serving as mediating variables. We adopted quantitative research design and surveyed employees in four- and five-star hotels using structured questionnaires. We collected 240 responses through purposive sampling; however, only 110 were valid and met the criteria for further analysis. We analyzed the data using Structural Equation Modeling (SEM) in SmartPLS. The findings reveal that GHRM practices have a positive and significant effect on GPOS and GTFL Furthermore, GTFL has a positive and significant effect on EFB, whereas GPOS does not. Additionally, GTFL has a positive and significant effect on GPOS. These results highlight the critical role of leadership in enhancing GHRM's effectiveness in promoting eco-friendly behavior among employees. This study contributes to the growing body of literature on sustainable human resource management and provides practical implications for the hospitality industry in fostering environmentally responsible behavior.
Co-Authors A. Abror Abel Tasman Afdhal Afrila, Mutiara Agus Nurofik Akhyar Fauzi Algeri Nezia, Tiara Alizar Hasan Astri Yuza Sari Dedrizaldi Dedrizaldi Deflina wati, Deflina Deni Suwandhani Deni Suwandhani Dessy Trismiyanti Dessy Trismiyanti Dessy Trismiyanti Dessy Trismiyanti Dina Patrisia Dina Patrisia Erly Mulyani Erni Masdupi Fadhilah Idris Farrel Lucky Fatiha, Kirana Shaadah Fifi Zulviani Firman Fifrman Firman Firman Gesit Thabrani Gilang Fernanda Hanifatul Nabila Hary Prastito, Bagus Hendri Andi Mesta Ika Haryani Illahi, Muhammad Redho Japriska, Yusri Jasmalinda Jasmalinda Jummulyanti Jummulyanti Ma'ruf Mega wati, Mega Megawati - Patrisia, Dina Pulungan, Fatih Murtadha Putra, Trimardi Jaya Putri, Amelia Eka Rahmiati Rahmiati Ravelby, Thesa Alif Rida Rahim Rina Susanti Rini Sarianti Riza Yonita Riza Yonita Riza Yonita Riza Yonita Riza Yonita Rosyeni Rasyid S, Fadhilah. Salut Muhidin Shilvi Adetia Siti Norashikin Bashirun Suci Aryani Suci, Renti Febtri Suheri Suheri Suheri Suhery Suhery Suhery, Suhery Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem Sutiyem, Sutiyem Suwandhani, Deni Syafrizal Syafrizal Syahrizal Syahrizal Thesa Alif Ravelby Vera Pujani Vidyarini Dwita Widia Afriyuni Windi Khairiyyah. H Yasril Yunus Yolandafitri Zulvia Yonita, Riza Yuki Fitria Yulianti, Ursa Yunita Engriani Yurika Putri Hendika Zonelia, Karlina