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All Journal Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Widya Balina :Jurnal Ilmu Pendidikan dan Ekonomi Jurnal Manajemen Bisnis Eka Prasetya EKONOMIKA45 Economic Reviews Journal MES Management Journal JURNAL PENELITIAN BIDANG PENDIDIKAN Gemilang: Jurnal Manajemen dan Akuntansi Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Benefit : Journal of Bussiness, Economics, and Finance Jurnal Manajemen Riset Inovasi Jurnal Ilmiah Ekonomi dan Manajemen Neraca Manajemen, Akuntansi, dan Ekonomi J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi PESHUM Outline Journal of Economic Studies
Hilma Harmen
Unknown Affiliation
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Social Sciences Other

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Journal : Economic Reviews Journal

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Mengoptimalkan Pengimplementasian Pelatihan dan Pengembangan Pelayanan Tenaga Kerja kesehatan di RSUD Sawerigading Dina Sarah Syahreza; Hilma Harmen; Grestin Analia; Nisa Nababan; Regita Cahyani; Rosana Girsang; Silvia Putriani; Tamara Marpaung
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.275

Abstract

This article discusses the implementation of training and development of health workforce services at Sawerigading Hospital to overcome cases of discrimination between BPJS and non-BPJS patients. This research uses a literature review method with a qualitative approach and highlights the need for increased HR training and development for the optimization of health services. The results showed the importance of improving the skills, knowledge, and inclusive culture of health workers, as well as involving the community in efforts to improve service effectiveness. RSUD Sawerigading has committed to improving employee competencies through technical, soft skills, self-development, and specialization training programs to improve overall health services. Concrete steps are needed to address discrimination against BPJS patients and improve staff understanding of ethics and professionalism in health services to achieve optimal service.
Perubahan Skema Insentif pada PT Grab dan Gojek: Dampak terhadap Kepuasan Drive Dina Sarah Syahreza; Hilma Harmen; Fahmi Aditiya; Khairur Rahmah Azjahra; Najha Nawanda Zhufriy; Patricia Wanda Sianturi; Siti Fauziah
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.300

Abstract

Incentive changes can have a negative impact on driver satisfaction, leading to feelings of unfair compensation and income uncertainty. These negative consequences can result in a decline in service quality and increased driver turnover. While incentive changes tend to have negative effects, there are also some positive impacts, such as increased earnings for drivers in high-demand areas. Driver satisfaction is crucial for improving driver availability, service quality, platform reputation, and profitability. Therefore, companies need to reconsider their incentive schemes and make appropriate adjustments to improve driver satisfaction. Efforts to enhance driver satisfaction include implementing fair and transparent policies, increasing market demand, educating passengers, developing platform technology, and enhancing driver support. This study employs qualitative methods and secondary data to support the research findings, ensuring the effectiveness and accuracy of the data used.
Co-Authors Afifa Rahma Wudda Agus Rahmadsyah Ahmad Zacky Nasution Albert Tunggul Ardiansyah Manalu Alifya Dzihni Innayah C Alya Febrina Harahap Amelia Ardana Amril Aprilda Yanti Aprina Wati Aprinawati, Aprinawati Arief Putra Johavi Damanik Arisman Parhusip Asima Br Sianipar Austin Beyn Beril Jahran Saragih Bella Amelia Beresman Siburian Bintang Emeli Siahaan Cindy Husin Dalimunthe, Afifah Nida Suhaila Boru Dalimunthe Delvi Dede Amalia Desi Irawan Lestari Diana Dongoran Dina Aulia Dina Sarah Syareza Dinni Ria Anggita Doly Siregar Dora Pitaloka Endang Sriwahyuni Sitompul Fahmi Aditiya Fauzia Agustini Febrian Fadlan Reynaldi Fikri Al Kautsar Frans Andreas Purba Gaby Putri Fenita Tampubolon Gita Kusuma Dewi Harahap Gita Kusuma Dewi Harahap Grace Silvia Manurung Gracella Rosnah S Hutagalung Grestin Analia Husin, Cindy Ika Khairi Dzaky Nasution Indah Monalis Indah Permatasari Tambunan Iren Moulina Samosir Isna Firdasari Ajwa John Fedrick Louis Saragih Jonatan Gerald Jonathan Delvinosa Gultom Jonathan Saputra Rumahorbo Jui Fivri Purba Karina Manurung Karolin Gabrela Sitanggang Karolin Sitanggang Kasah Sigalingging Keni Mayori Hasibuan Ketrin Hivisini Simbolon Khairur Rahmah Azjahra Kharisma Nurbani Kharisma Nurbani Lija Manalu Luhut Manurung Marisa Angelica Marsela Natalie Hutapea Marta Marta Melani Catherine M Lubis Miftahuss’aidah Mochamad Rakel Junaedi Muammar Rinaldi Muhammad Afdal Muhammad Ilham fiqri Muhammad Rafli Alvaro Muhammad Umair Yazid Nadia Natalia Sinurat Nadia Sinurat Nadya Viska Harahap Najha Nawanda Zhufriy Najwa Aulia Putri Hasibuan Nicko Fernando Rajagukguk Nicko Rajagukguk Ninda Rohani Situmorang Ninda Situmorang Nisa Nababan Nitasari Lasma Uhur Sidebang Novia Grace Christin Limbong Nur Aisyah Batubara Olivia Sembiring Oscar Majeovan Basieta Surbakti Oscar Majeovan Surbakti Patricia Wanda Sianturi Putri Suci Yasa Nasution Rahel Marito Tambunan Rahel Tambunan Raissa Nazswa Indira Ratri Aulia Wijaya Rebecca Putri Sihaloho Reginawati Sitompul Regita Cahyani Rexsy Mardohot Sitanggang Rexsy Sitanggang Richard Josua Simanullang Richna Handriyani Ridho Rizkillah Rifqah Harahap Rinalia Fauziah Br Manik Riris Amigo Simatupang Riza Indriani Rizky Idaman Telaumbanua Rizky Ramadhan Rojelita Catrina Simarmata Ronauli Pasaribu Rosana Girsang Rosi Dearan S Lingga Rotua Julianti Simare Mare Samuel Indra Sitorus Serly Sahfitri Sienny Sihombing, Jekson Sihombing Silvia Putriani Simanjuntak, Tasya Chintain Boru Simanjuntak Siti Fauziah Siti Yusriah Syafika Syafika Syahreza, Dina Sarah Tabhita Siahaan Tamara Marpaung Tanjung , Mijy Swandi Tiarasi Pakpahan Willy Linchon Sihombing Winadya Norma Septelina Simare Mare Windah Frawyta Lestari Sinaga Wulan Erdianti Putri Yeni Indriani Br Manurung Yeni Indriani Br Manurung Yogi Prasetya Damanik Yulan Hutabarat Yurida Aulia Zefaninya Stephani Sinuraya Zega, Arnol Wandra Zizi Zalianty Zsevta Samuel