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All Journal Journal of Economic, Bussines and Accounting (COSTING) EBBANK: Jurnal Ilmiah Bidang Ekonomi, Bisnis dan Perbankan JURNAL LENTERA BISNIS Jurnal Ilmiah Edunomika (JIE) Humanism: Journal of Community Empowerment (HJCE) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Jurnal Ekonomi JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Riset Akuntansi dan Bisnis Indonesia International Journal Management and Economic (IJME) JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Hikmayo: Jurnal Pengabdian Masyarakat Socius: Social Sciences Research Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Maneggio JMMU: Jurnal Mahasiswa Manajemen dan Umum Oikonomia : Journal of Management Economics and Accounting Maneggio
Muhammad Fatkhurohman Albashori
Akademi Manajemen Administasi Yogyakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Employee Experience as a New Strategy to Improve Employee Performance and Retention Muhammad Fatkhurohman Albashori
Oikonomia : Journal of Management Economics and Accounting Vol. 2 No. 2 (2025): Oikonomia-February
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/oikonomia.v2i2.662

Abstract

Changes in the work environment, digital transformation, work flexibility, and increasing employee expectations are driving organizations to develop a more employee-oriented human resource management approach. Employee Experience (EX) is an approach that looks at the entire employee journey in interacting with the organization, from recruitment, job performance, relationships with leaders and colleagues, use of technology, career development, well-being, to rewards. This study aims to analyze Employee Experience as a human resource management strategy in improving employee performance and retention. The study used a qualitative approach with the Systematic Literature Review (SLR) method based on the PRISMA 2020 guidelines. Data were obtained from scientific articles relevant to Employee Experience, employee performance, and employee retention, with Scopus as the main database. The analysis was conducted using thematic analysis to identify patterns, dimensions, and relationships between Employee Experience and employee performance and retention. The synthesis results show that Employee Experience is a multidimensional construct that encompasses leadership, organizational culture, work environment, technology, career development, well-being, work-life balance, and recognition and rewards. Positive work experiences contribute to increased motivation, engagement, productivity, and work effectiveness, while strengthening employees' sense of belonging, satisfaction, and desire to stay. Thus, Employee Experience can be positioned as a strategic and integrative strategy capable of bridging performance improvement and employee retention in the face of increasingly dynamic changes in the workplace.
Co-Authors Ade Mubarok ADE RISNA SARI Ahmad Salabi Andhina Ika Sunardi Andi Zulkarnain Anik Widiyanti Anik Widiyanti ARDENNY ARDENNY Ardenny, Ardenny Cakranegara, Pandu Adi CNAWP, Rizal Perlambang Darmawati Manda Dewi Maharani Endah Wening Budiningrum Fahlefi, Wilis Faturochman, Ersha Gilbert, Ryanry Hendry Kurniawan, Hendry Herlambang, Susatyo Himawan Agung Nugroho Indra Rustiawan Irine Diana Sari Wijayanti Irwan Budi Tarwanto Itot Bian Raharjo John Sihar Manurung - Kristina Sujila Kushariyadi Kushariyadi Kushariyadi Kushariyadi LATIFAH M. Zai, Yovita Yulia Marniati Syam Merissa Fermica Iskandar Mochamad Rofik Muh. Abduh Anwar Muhamad Risal Tawil Muhammad Ade Kurnia Harahap Muhammad Agus Muljanto Muhammad Isnaini Fathoni Muhammad Yusuf Muhammad Yusuf Mursyid Djawas Mursyid Mursyid Nasution, Annio Indah Lestari Nugroho, Himawan Agung Nur Jannah Nasution Patriara, Rosi Purwaka Hari Prihanto Putri Hartati Putu Agus Eka Rismawan Ramdan Yusuf Retno Kusumaningrum Rofik, Mochamad Rosi Patriara Roza, Nelli Rustiawan, Indra Sri Wahyuning Subandi Subandi Suliantoro Suliantoro Sunarni Sunarni Sunarni Sunarni Tirta Mulyadi Udi Iswadi Wahid, Deden Abdul Wahyudiyono Wahyudiyono Wahyudiyono, Wahyudiyono Wijayanti, Irine Diana Sari Wilis Fahlefi Yeni Yuliantoharinugroho, Yuliantoharinugroho