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Analysis of the Implementation of Intelligence Strategies in Hospital Pharmacy Departments tyas, Noveyla hardhaning; Djamil, Masydzulhak; Permana, Dudi; Imaningsih, Erna Sofriana
International Journal of Law Policy and Governance Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v3i1.877

Abstract

Strategic Intelligence is a systematic process of collecting, analyzing, and leveraging relevant information to support decision-making and strategy development. It involves a deep understanding of the business environment, competitors, market trends, and other factors influencing an organization's success. By using strategic intelligence, organizations can identify opportunities, anticipate threats, and take appropriate steps to achieve their goals effectively. Pharmacy departments in hospitals have significant potential to generate significant revenue for the hospital. However, pharmacies often face a number of challenges that hinder operational efficiency and effectiveness. These challenges include large and excess inventories, high values of expired medications, long waiting times to obtain medications, and stock shortages. To address these challenges, the implementation of strategic intelligence in pharmacy management becomes crucial. By collecting and analyzing relevant data, pharmacies can identify patterns in medication demand, inventory trends, and causes of stockouts. By leveraging insights generated from data analysis, pharmacies can develop strategies to optimize inventory, improve the efficiency of medication delivery processes to patients, and manage medication stocks more effectively. Thus, the implementation of strategic intelligence can help hospital pharmacies improve performance, reduce waste, and enhance patient satisfaction, thereby supporting the creation of more efficient, effective, and sustainable pharmacy units in the long run.
ANALYSIS OF THE EFFECTS OF PERCEIVED BENEFIT AND PERCEIVED EASE ON CONSUMER INTEREST IN USING SINGLE TRIP TICKET OF MRT JAKARTA AND THE IMPACT ON BUYING DECISION Ayuverda, Kadita; Dudi Permana
Dinasti International Journal of Management Science Vol. 2 No. 1 (2020): Dinasti International Journal of Management Science (September - October 2020)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v2i1.526

Abstract

The purpose of the present study was determining the result of Analysis of the Effects of Perceived Benefit and Perceived Ease on Consumer Buying Interest in Single Trip Ticket of MRT Jakarta and the Impact on Buying Decision. The present study used descriptive research design with survey method. Sampling used purposive sampling technique. The present study was tested using structural equation modeling – Lisrel to examine the effect of significance of the entire model and preset path. The finding showed that Perceived Benefit and Perceived Ease significantly affected Consumer Buying Interest. The present study also showed that Consumer Buying Interest affected Buying Decision. The company should improve Perceived Benefit and Perceived Ease.
DECISION ANALYSIS OF SELECTING POSTGRADUATE PROGRAMS THROUGH PLACE, MARKETING COMMUNICATION, PRICE PERCEPTION AND SERVICE QUALITY (SURVEY OF ENGINEERING FACULTY STUDENTS AT WEST JAKARTA REGIONAL UNIVERSITY) Zulfi Assakhir, Rezza; Permana, Dudi
Dinasti International Journal of Management Science Vol. 2 No. 3 (2021): Dinasti International Journal of Management Science (January - February 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v2i3.706

Abstract

This study aims to analyze the decision analysis to choose a postgraduate program through Place, Marketing Communication, Price Perception and Service Quality. The results of the study using primary data in the form of questionnaires to 100 students of the Faculty of Engineering at the University of West Jakarta with the Structural Equation Modeling (SEM) method showed that Place, Marketing Communication, Price Perception and Service Quality had a positive and significant effect on the decision to choose a postgraduate program. Judging from the results of the SEM Place calculation analysis has an estimate coefficient of 0.36 or 36%, Marketing Communication has an estimate coefficient of 0.15 or 15%, Price Perception has an estimate coefficient of 0.30 or 30%, Service Quality has an estimate coefficient of 0.24 or 24% influence on the decision to choose a postgraduate program. This shows that if Place, Marketing Communication, Price Perception and Service Quality have increased, it will affect the decision to choose a Postgraduate Program
ANALYSIS OF THE EFFECT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) AND BRAND TRUST ON CUSTOMER SATISFACTION AND LOYALTY IN PIXY COSMETIC PRODUCTS Nandya, Tasya; Permana, Dudi
Dinasti International Journal of Management Science Vol. 2 No. 3 (2021): Dinasti International Journal of Management Science (January - February 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v2i3.708

Abstract

The purpose of this study was to study the Analysis of the Effects Electronic Customer Relationship Management (E-CRM) and Brand Trust to Customer Satisfaction and Loyalty to Pixy Cosmetic Brand. by measuring indicators that influence the variables of E-CRM, Brand Trust, Customer Satisfaction and Loyalty. This research uses descriptive research design using survey methods. Sampling uses certain criteria where respondents have known Pixy Cosmetics products from Key Opinion Leader and have bought Pixy Cosmetic Products via E-commerce and Offline store as well, at least 1 time in as a sampling technique. This study discusses using the structural equation model (structural equation modeling) - Lisrel to discuss the significance of the overall model relationship and predetermined pathways. The findings show that the E-CRM variable is positive and significant towards Customer Satisfaction, the Brand Trust is positive and significant towards Customer Satisfaction, and Customer Satisfaction is positive and significant towards the Loyalty.
GREENWASH Impact Analysis : How This Affects Consumer Purchase Intention towards Eco-Friendly Drinking Water Products in rPET Plastic Bottles Ade Irwan Mulyana; Permana, Dudi
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.3039

Abstract

Growing environmental awareness has triggered a significant shift in consumer purchasing preferences in Indonesia. Consumers now tend to choose green products that have minimal impact on environmental damage. This study was conducted to examine the influence of Greenwash, Green Skepticism, Green Trust on Green Purchase Intention  as well as the mediation effect produced and how information and knowledge can moderate Greenwash on  Green Purchase Intention  on consumers of bottled drinking water products (AMDK) recycled plastic bottles PET.  This type of research is a quantitative approach using primary data with a sample of 129 respondents. The sampling technique used is purposive sampling. The data collection method used is an online questionnaire. The approach used in this study is the Structural Equation Model (SEM) with the Smart-PLS 3.2.9 analysis tool. The results showed that Greenwash had a positive effect not significantly on Green Purchase Intention but was significant on Green Skepticism and had a significant negative effect on Green Trust. Green Skepticism also plays a significant role in influencing Green Purchase Intention. Green Trust has a non-significant positive effect on Green Purchase Intention. As a mediator, Green Skepticism fully mediates Greenwash and Green Purchase Intention, while Green Trust does not act as a mediator. Information and Knowledge does not moderate the influence of Greenwash on Green Purchase Intention on rPET bottled water products.
Marketing on Instagram Towards Purchase Intention, Mediating Role of Brand Awareness and E-WOM: Evidence from Indonesia’s Bottle Water Widiasti Fauzia, Hamas; Permana, Dudi
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.3076

Abstract

The bottled water industry has experienced rapid growth in recent decades, driven by increasing awareness of the importance of safe and healthy drinking water. With intensifying competition, companies in this industry must continuously innovate their marketing strategies to attract and retain customers. In this context, social media has become an essential tool for reaching consumers and influencing their purchasing decisions. This study aims to identify the impact of social media marketing on purchase intention in the bottled water industry, mediated by brand awareness and e-WOM. The research employs a quantitative method based on statistical information. The population in this study consists of consumers who have purchased bottled water products in the last three months, with a total sample of 200 respondents selected using purposive sampling technique. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that social media marketing has a positive and significant effect on brand awareness, e-WOM, and purchase intention. Brand awareness and e-WOM positively and significantly influence purchase intention. Moreover, social media marketing positively and significantly impacts purchase intention through brand awareness or e-WOM as mediating variables on Instagram for bottled water.
The Effect of Country of Origin and Innovation on Repurchase Intention with Perceived Quality as Mediation in the European Product-Based Marine Engine Industry Muslim, Abdul; Permana, Dudi
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.3077

Abstract

The shipping industry in Indonesia has developed into one of the important parts of the country's economy. As a maritime country with thousands of islands and vast search, Indonesia has a growing need for a fleet of ships. One of the key aspects in the construction of marine vessels is the use of reliable and high-quality ship engines. The current trade balance business in Indonesia, the majority of which uses sea vessel transport, reflects the trend of the shipping business in terms of Export Import in Indonesia over the past few years experiencing a surplus. Therefore, this study aims to measure the variables of innovation, country of origin (COO), repurchase intention and perceived quality in the marine engine industry based on European products. This research will make a theoretical contribution by providing and developing a deeper understanding of the variables that impact Repurchase Intention in the context of the European product-based marine engine industry. Expectancy Disconfirmation Theory is a theory used to distinguish between individual expectations and actual experiences affecting perceptions of a product or service. According to this theory, when individuals feel that their experience exceeds their expectations, they will feel satisfied. However, if the experience is not as expected, then there tends to be a feeling of dissatisfaction. The data processed were 150 samples and were taken from 3 major cities of marine engine manufacturing in Indonesia, namely Jakarta, Batam and Surabaya, using nonprobability sampling with purposive sampling technique and processed using Structural Equation Model (SEM) based on Partial Least Square (PLS) through SmartPLS 3 application.
THE EFFECT OF WEBSITE QUALITYAND ELECTRONIC WORD OF MOUTH ON TRUST TO ENCOURAGE PRODUCT PURCHASE DECISION THROUGH BERRY BENKA (CASE STUDY: BERRY BENKA CONSUMER) Mirza, Muhammad; Djumarno; Permana, Dudi
Dinasti International Journal of Digital Business Management Vol. 2 No. 3 (2021): Dinasti International Journal of Digital Business Management (April - May 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i3.825

Abstract

ThisXstudy aims to analyze the influence of website quality, Electronic Word of Mouth, Trust,and purchasingXdecisions. The object of this study was berrybenka consumers, and the number of sempel determined was 210 respondents using a calculation method based on heir formula multiplied by 5. XPurposiveXsamplingXmethod, data collection method using questionnaire, and data analysis usingXPartialXLeast Square (PLS). The results of the study are known that Website Quality affects purchasingXdecisions, ElectronicXWord of Mouth affects purchasingXdecisions, XTrust influences purchasing decisions, TrustXinfluences purchasing decisions, XWebsite QualityXaffects Trust, Electronic WordXofXMouth affectsTrust, Trust plays a role in mediating Website Qualityto consumer decisions, Trust plays a role in mediating Electronic Word of Mouth to consumer decisions.
The Influence of Product Quality, Promotion and Role of Influencers on Customer Trust and Their Implications in Financing Decisions at KPR Bank XYZ Syariah Darifah, Darifah; Erna Sofriana Imaningsih; Dudi Permana
Dinasti International Journal of Digital Business Management Vol. 4 No. 3 (2023): Dinasti International Journal of Digital Business Management (April - Mei 2023)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v4i3.1815

Abstract

This study aims to analyze the role of Trust as a mediator between the relationship between product quality, promotion and the role of influencer on mortgage financing decisions at Bank XYZ Syariah. This research was conducted using a quantitative method with a total sample of 370 respondents who were customers of Bank XYZ Syariah using a purposive sampling technique. Researchers used a questionnaire to collect data. The data analysis technique used in this study was The Structural Equation Modeling (SEM) from the PLS 3.0 statistical software package. Based on the results of the study, it was found that product quality did not directly influence financing decisions, promotion had a direct effect on financing decisions, the role of influencer had a direct effect on financing decisions, trust was proven to be able to mediate the relationship between product quality, promotion and the role of influencer on financing decisions, and Trust able to perfectly mediate the relationship between product quality and financing decisions.
The Framework of Analyzing Factors Influencing Green Purchase Intention for Indonesian Wet Wipes Consumers Etik Endriyati, Farida; Permana, Dudi
Dinasti International Journal of Digital Business Management Vol. 4 No. 6 (2023): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v4i6.2122

Abstract

This framework study aims to analyze the role of Green Consumer Awareness, Willingness to Pay for Environment, Environmental Knowledge on Green Purchase Intention mediated by Green Commitment among Indonesian wet wipes users. This study examines individuals behave toward green items using the theoretical frameworks of theory triple bottom line and value belief norm theory. Green Consumer Awareness, Willingness to Pay for Environment, and Environmental Knowledge are expected to have a positive and significant effect on Green Commitment. In the relationship with Green Purchase Intention, it is expected result that Green Consumer Awareness, Willingness to Pay for Environment, Environmental Knowledge and Green Commitment have a positive and significant effect on Green Purchase Intention. Green Commitment is expected to have a positive and significant mediating influence between Green Consumer Awareness, Willingness to Pay for the Environment, Environmental Knowledge to Green Purchase Intention.
Co-Authors Abda Abda Abdul Muslim, Abdul Abiyyah, Hana Natania Adam Rizky Baihaki Ade Irwan Mulyana Adi Nurmahdi Ahmad H Sutawidjaya Ahmad Mulyana Akhmad Adi Kusnanto Alawiah, Neli Aldina Shiratina Ali Ali Hanafiah Andre Ludya Liap Arifiandi, Denny Arrisetyanto Nugroho Ayuverda, Kadita C. Catur Widayati Christina Catur Widayati Claudia, Vanessa Darifah, Darifah Daru Asih Dhiana Ekowati Didik J Rachbini Dinar Nur Affini Ding Chong Djumarno, Djumarno Dwyliego septo wicaksono Eka Prasetiawan Eka Prasetiawan Eka Prasetiawan Eka Prasetiawan Erna Sofriana Imaningsih Etik Endriyati, Farida Fachrullah, Muhammad Farandy, Fellita Irmadela Fauziah Sh. Ahmad Fellita Irmadela Farandy Hasbin Hasliza Abdul Halim Hasliza Abdul Halim, Hasliza Abdul Hokroh, Mohammed Jarman Setiadi Jumarno, Jumarno Khan, Asghar Ali Lina Winny Mafizatun Nurhayati Mahadewi, Erlina P. Mahadewi, Erlina Puspitaloka Maria Ximenes Mas Wahyu Wibowo Masdzulhak Masdzulhak Masdzulhak Masdzulhak Masydzulhak Djamil MZ Melyani, Mila Mirza, Muhammad Mochamad Soelton Mz, Masydzulhak Djamil Nandya, Tasya Niki Lukviarman, Niki Nugroho, Arrisetyanto Panigoro, Erwin Paulus Sunarjo Ramadani, Putri Ranumi Raphael Reano Pandrika Parikesit Reinarto, Riko Rustiawan, Indra Salim, M. Noor Setyo Riyanto Shiyrah Theosebes Sela Sianita, Pricillia Priska Singmin Johanes Lo Soemanto, Hendra Swarmilah Hariani Sya'rani, Ridwan Tantri Yanuar Rahmat Syah tyas, Noveyla hardhaning Veitzhal Rivai Wahyu Nugroho Widiasti Fauzia, Hamas Yanto Ramli Yuli Harwani Zulfi Assakhir, Rezza