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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Hanifah Muslimah Az-Zahra
Fakultas Ilmu Komputer Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi Website Forum United Indonesia dengan Metode Kansei Engineering dan Extended Goal Question Metric untuk Meningkatkan User Experience Mochammad Aldi Kushendriawan; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

A community of forum service provider should fulfill the real needs of user and increase user's experience in supporting the community and forum sustainably. User experience can be measured by using User Experience Questionnaire (UEQ) calculation with six variables: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The aims of this study were: To analyze and redesign the user interface website of www.unitedindonesia.org/forum in order to increase user experience, to analyze user experience by using Kansei Engineering and Extended Goal Question Metrics, and to give some suggestions related to website design in order to fix user interface website of www.unitedindonesia.org/forum and increase the user experience. User experience is important in a website, and by analyzing the problems some suggestions can be recommended in order to maintain the old user and add more new user. Therefore, the forum can always be active. From the results, it was found that the implementation of user experience affect the user's behavior and emotions in their interaction with the website. Redesign of user interface in this thesis can increase the UX value. The highest improve of UX value are Novelty. While the highest positive impression from the old design to the new design is the “modern” item.
Evaluasi dan Perbaikan Desain Antarmuka Pengguna Dengan Menggunakan Metode Human-Centered Design (HCD), WEBUSE, WCAG 2.0, Research-Based Web Design & Usability Guidelines, dan Importance - Performance Analysis (IPA) (Studi Kasus: PT Showa Indonesia Mfg.) Rasyid Asis Perdana; Komang Candra Brata; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This research has a purpose to evaluate and improvement the website user interface design of PT Showa Indonesia Mfg. by adoption the Human Centered Design approach of ISO 9241-210, a standard that provides guidance for interactive system development stages involving humans as users in every system development process, in this case involving stakeholders and users. To find out the context and needs of users using the Website Usability Evaluation (WEBUSE) questionnaire and on design using general design guidance comes from Research-Based Web Design & Usability Guidelines and Web Content Accessibility Guidelines (WCAG) 2.0. The results of the website interface improvement design were evaluated and the results were compared with the results of the original design evaluation, this evaluation using Importance-Performance Analysis (IPA). This analysis aims to determine whether there is an increase after the design improvement process is done. The results of IPA evaluation of PT SIM website are nine'th attributes of problems and entered in quadrant “priorities for improvements”. While in the design improvement of conformity and aspects of the gap (GAP) states that there has been an increase. Then the nine'th attributes of the problem has increased the entry into the quadrant “keep up the good work”.
Perbaikan User Experience Pada Aplikasi Mobile E-Commerce Tapp Market Menggunakan Metode Diary Study Dan User Journey Muhammad Hanif; Hanifah Muslimah Az-Zahra; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The development of technology at this time has entered various human activities, especially on the activities of buying and selling goods. With the presence of various technologies on the process of buying and selling goods such as mobile e-commerce applications that can already be used at this time facilitate the public in running the process of buying and selling goods online. Because there are enough applications that exist then each application must be able to compete with other applications. One of these applications is a mobile e-commerce application tapp market that entered in 2015 in Indonesia. Because the application is a new application launched in Indonesia it is necessary to evaluate and improve the appearance and features of the application tapp market in order to compete with applications that have been present before. In this research, diary study method is used to explore the experience and user response deeply and conceptually in the application of tapp market application. In addition to the use of the diary study method, a user journey method is used to map the user's journey in interaction with the application being researched to obtain user travel maps containing touchpoints and ideas for improvements from each stage run by the user. The problems found in this study related to the improvement of features and appearance. The results of recommended improvements to the look and features of the user's travel mapping are the basis for the improvement and creation of user protocols. Measures of success of this research process based on the validation of the expert to obtain data in accordance with the purpose of research.
Evaluasi Usability Sistem Informasi Audit Internal Mutu pada Pusat Jaminan Mutu Universitas Brawijaya Rian Rizki Prayogo; Ismiarta Aknuranda; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SIAIM is an application used by the Quality Assurance Center to improve their performance. For several months using SIAIM, users provide feedback on the use of SIAIM applications. User issues gleaned from feedback are about non-functioning "Clarification Input" features, disseminating the use of SIAIMs and the display of poor SIAIMs such as font colors and less attractive interface layouts. Therefore it is necessary to evaluate usability on SIAIM to explore deeper problems and measure the usability level of SIAIM. Usability evaluation is based on 5 aspects of usability efficiency, effectiveness, learnability, memorability and satisfaction. Data collection using usability testing method, interview and questionnaire. The result of the evaluation of usability that has been done shows that the usability level of SIAIM is good because the value of each aspect of usability is above the standard average. In addition, SIAIM applications still can be improved again because there are still some problems during the evaluation usability. Recommendations were given to improve the SIAIM based on the problems gained during the evaluation of usability.
Perancangan User Experience Aplikasi Pelaporan Keluhan Masyarakat Menggunakan Metode Human-Centered Design Aryun Nadaa Aniesiyah; Herman Tolle; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Public complaints reporting application for Malang city is an e-complaint application that utilizes GPS and geotagging technology. The application was developed to report various problems that occurred in various fields in Malang. User experience is an important factor for the success of e-complaint. This study aims to design the user experience for public complaints reporting application for Malang city. Evaluation using usability testing and User Experience Questionnaire (UEQ) is done to measure the user experience level and to know the problem about user experience from application design that has been built. Some of the problems are the menus that was not successfully found by users and user's incomprehension to use application features. After the initial evaluation is done then do redesign as solutions of user experience problems on the old design. The comparison of usability value of old application design and new design obtained significant difference that is equal to 48.98%. The comparison of UEQ benchmark scale also can be seen that the scale of attractiveness and perspicuity change from the category of “bad” into “good”, on the scale of efficiency, dependability, and stimulation change from the category of “bad” into “excellent”, and on novelty scale change from the category “below average” into “excellent”. Thus, it can be concluded that the design solution gives a more positive perception in terms of user experience and better in terms of usability.
Perbaikan User Interface Website Badan Narkotika Nasional Provinsi Jawa Timur Menggunakan Pendekatan Human-Centered Design Windha Parwaningsuci; Hanifah Muslimah Az-Zahra; Mochamad Chandra Saputra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Badan Narkotika Nasional (BNN) East Java Province published website for the aim of sharing information and conducting communication with the society, especially in East Java Province region. On current time, website-based communication has became an urgency for the institutions due to large number of narcotics misuse in Indonesian society. This research is focused on evaluation and improvement of the institution's website in user interface aspect by using Human-Centered Design (HCD) approach. HCD is used for developing interactive systems with the aim to make the system usable and useful. This research applies the principle of process customization, ie the stages of HCD will be adjusted based on the current condition of the website. The research is started with context of use analysis, initial design evaluation, user's requirement analysis, solution design production, and solution design evaluation. The result of the research has shown that after the application of HCD method, the user interface has a better usability value than before the implementation of the HCD method. The usability value of efectivity aspect in initial design is 45.71%, while the value is increased to 100% on solution design. On the efficiency aspect, usability value in initial design is 46.20% and in solution design is increased to 100%. Average time to done all tasks in solution design is decreased compared to initial design. In the aspect of user satisfaction, the percentage of user satisfication in initial design is 40.75% and in solution design is increased to 81.75%.
Analisis Pengalaman Pengguna pada Website E-commerce Dengan Menggunakan Usability Testing dan User Experience Questionnaire (UEQ) (Studi pada Lazada.co.id, Blibli.com dan JD.id) Ahmad Luthfi Teguh Adinegoro; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Rapid technological developments make the business began to process buying and selling online, this makes a lot of e-commerce began popping up in Indonesia which makes business competition was moved to online. Three e-commerce websites with high number of visitors in Indonesia is Lazada.co.id, Blibli.com and JD.id. This research aims to compare the three e-commerce websites that have the same characteristics and business processes in terms of usability and user experience, using the website media Lazada.co.id, Blibli.com and JD.id. In this research, there are 2 evaluation methods used, first objective evaluation by using direct test to the respondent in website usage using scenario task with parameter of task success rate, time per completed task, number of clicks during task completion and error during task performance, which was given to 10 respondents and UEQ Questionnaire which has 6 scales: attractiveness, efficiency, perspicuity, dependability, stimulation and novelty, given to 20 respondents. Respondents have different backgrounds with age range 16-65 years old who have never used the three websites tested. Second, subjective evaluation using focus group discussion for getting more detailed user perception and problem. From both tests performed it can be concluded that the website Blibli.com is superior to Lazada.co.id and JD.id.
Evaluasi Usability dan Perbaikan Rancangan Antarmuka Pengguna Situs Web PT. Lintas Jejak Nusaraya Menggunakan Pendekatan Human Center Design Nurrachmat Ardhianto; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Lintas Jejak Nusaraya is a company engaged in the field of GPS tracking services on vehicles, which utilize the website to provide services to users ranging from information about the current location of the vehicle to record the trip from the vehicle. The problem of branding is almost the same as the business competitors to make PT. Lintas Jejak Nusaraya decided to create a new brand. Interface improvements are needed to strengthen the identity of PT. Lintas Jejak Nusaraya in the new website development. Improved user interface is done using Human Centered Design approach. Aspects of usability used in testing, among others; Efficiency to measure access speed, Effectiveness to measure success rate, and to measure Satisfaction used questionnaire System Usabiliy Scale. A preliminary evaluation is performed on the old interface to explore the problem of the 9 issues used as suggestions for improvements to the proposed prototype and final evaluation done on the prototype to get user feedback from proposed improvements that have been made. From the evaluation result, there is an increasing of satisfaction level which increase from SUS Score 43,5 average in the initial evaluation to SUS Score 71 on final evaluain, increasing the time needed to access PT. Lintas Jejak Nusaraya from an average of 447 seconds to 399 seconds, and the completion rate of 82.8% in the initial evaluation to 97% in the final evaluation.
Evaluasi Dan Perancangan User Interface Untuk Meningkatkan User Experience Menggunakan Metode Human Centered Design Dan Heuristic Evaluation Pada Aplikasi EzyPay Dhika Rozqi Anggitama; Herman Tolle; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-Payment is a payment system that uses internet facility as a medium of intermediary. Nowadays many start-up business that facilitate seller and giving a guaranteed safety transaction. Many activities that can be done easily via mobile devices, including payment activites. EzyPay is an online payment application to help people get payment transactions and bill payments. EzyPay is downloaded more than 10,000 times by users via Playstore. Rating obtained by EzyPay application on Playstore reached 3.9 for version 1.0.24. The common problems found are, the designs and the elements in the EzyPay application are inconsistent so it complicate the user. To improve and finding the usability problem specifically needed the process of User Interface design with a method of Heuristic Evaluation (HE). This evaluation and design in order to increase the number of user that downloaded, used, also to increase the ease when using EzyPay application. Problems found in the evaluation of first phase found 26 problems with 5 similar problems. In the second phase of evaluation 2 found a fewer problem that is 8 problems. The problems in the first phase of evaluation were not found in the second phase of evaluation. Therefore, the problems in the first phase evaluation have been successfully improved. This research to produce a problems analytical and giving an appropriate recommendation for developer to improvement also high-fidelity prototype as a solution idea.
Pengembangan Antarmuka Website PPPA Daarul Qur'an Malang Dengan Menggunakan Metode Goal Directed Design Alif Akbar Tejamukti; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PPPA Daarul Qur'an (DAQU) is a charitable institution that professionally and accountably organizes an establishment for people based on tahfizhul Qur'an. DAQU Malang, as branch office wants improvements to their website in aspects of appearance, information structure, and addition of charity reports features to gain better credibility. This research objective is to generate design of DAQU Malang website by using Goal-Directed Design method. Goal-Directed Design method has six phases that providing solution for designing website that suit with user's goal. Starting with research phase for collecting needs and conditions desired by stakeholders and users formed into statement of work. Followed by modeling phase, producing persona that describe group of stakeholder and user within 6 variables. Next, requirement definition phase, mapping needs of the website and its environment in descriptive table form and 25 web domains. Then, design framework phase, generating design of information structure into hierarchical task analysis based on card sorting and producing wireframe as the website interface design. Next, design refinement phase, refining of interface design as prototype hi-fi. Lastly, design support phase, practicing a qualitative test evaluation with user testing method that generate positive and negative feedback. This design support phase, quantitative testing has also be done by using the SUPR-Q questionnaire and generate usability, credibility, appearance and loyalty value within 74,57% of all aspect. These value is categorized as C value which means that overall developed website had been good value and acceptable by the respondents.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Irwandi, Putra - Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. 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Akbar Murad Muhamad Zahran Nurirrozak Muhammad Alfan Mubarrak Muhammad Aminul Akbar Muhammad Anas Ziauddin Muhammad Audi Muhammad Daffa Arga Muhammad Fauzan Ahnaf Muhammad Hanif Muhammad Jordan Farrell Muhammad Nur Wavi Muhammad Raihan Agust Nugroho Muhammad Redo Muhammad Rhamanda Fadilla Muhammad Rifqi Muhammad Rizal Ramdhani Muhammad Satrio Bayu Pamungkas Muhammad Syamsuddin Yusuf Muhammad Yudha Yusi Putra Mujiburrahman Haekal Fajry Mukhammad Sharif Hidayatulloh Muthia Rifdah Mardatillah Nabila Sarah Pradila Nabila Septa Paramita Nadia Humairo Nadiatul Khaira Nafilah Fauzi Nanang Yudi Setiawan Naufal Aji Dewananto Naufal Faza Rusdi Naufal Zulfikar Priambodo Niken Hendrakusma Wardanai Niken Hendrakusma Wardani Niken Hendrakusma Wardani Niken Hendrakusuma Wardani Nisrina Dhia Ufaira Nissa Madaniyah Fadhilah Novi Haryati Novia Fanny Salsabila Nur Azizah Nur Fitriani Nurina Ayuningtyas Nurma Afi Nirmala Nurma Afi Nirmala Nurrachmat Ardhianto Nurul Fikriyah Oktavia Zalma Pradya Mutiarahma Prima Rizki Maulidina Putra, Anak Agung Adi Wiryya Putu Ananta Yoga Manik Mas R. 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