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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Hanifah Muslimah Az-Zahra
Fakultas Ilmu Komputer Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Analisis Aspek Usability dan User Experience Website dan Aplikasi Mobile Radio Streaming (Studi Pada Website dan Aplikasi Mobile Radio Prambors) Muhammad Audi; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study aims to obtain the level of usability and user experience and the results of perceptions and interaction problems experienced by users using the Prambors Radio website and mobile applications . This research uses two analytical methods. First usability level analysis using scenario testing to eight respondents with age range 15-29 years in using Prambors Radio website and mobile application to measure usability aspect that aspect of effectiveness, efficiency, and user satisfaction. The second method is user experience level analysis using the UEQ (User Experience Questionnaire) questionnaire to thirty respondents to measure six scales: attractiveness, efficiency, perspicuity, dependability, stimulation and novelty and focus group discussion to gain perception, impression and interaction issues more detailed user. The results of the analysis show that in the usability level analysis, Prambors Radio websites and mobile application have a good level of effectiveness with a percentage of 100%, Prambors Radio website gets a better level of efficiency than Prambors Radio mobile application, and the level of user satisfaction with Prambors Radio mobile applications is bigger than Prambors Radio website. The result of user experience level analysis shows that the average value of each parameter of UEQ questionnaire on Prambors Radio website and Prambors Radio mobile application reaches ≥ 0.8. This indicates that respondents gave positive perceptions to Prambors Radio website and Prambors Radio mobile application.
Evaluasi User Experience dengan Mengadaptasi meCUE Questionnaire pada Aplikasi KAI Access dan Aplikasi Tiket.com Dea Annisa Larasati; Hanifah Muslimah Az-Zahra; Ratih Kartika Dewi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Kereta Api Indonesia (Persero) as one of the rail transportation service providers has KAI Access application for rail ticket bookings. One of the other train ticket purchase providers is the Tiket.com application. Users of these two applications still often encounter problems while using the app. One important aspect to be considered in developing a mobile application is user experience. This study aimed to find out the results of user experience evaluation found in both applications based on user experience using the meCUE questionnaire. meCUE questionnaire has 4 modules, Module I (product perceptions), Module II (user emotions), Module III (consequences of use) and Module IV (overall evaluation) and has a total of 34 statement items. This study first translated the meCUE questionnaire and then tested its validity and reliability. After obtaining valid and reliable questionnaire results, this questionnaire was distributed to 45 respondents who have used KAI Access application and Tiket.com application. Furthermore, the results of this questionnaire distribution will be processed into calculations on the meCUE questionnaire so that the UX evaluation results are obtained. The results obtained are KAI Access applications have the highest results on the usability indicator (5.75) and the lowest average value in the negative emotions indicator. The Ticket.com application has the highest yield on the usability indicator (5.25) and the lowest average score on the negative emotions indicator. The overall result of the average assessment for the Access KAI application is 3.8 and for the Tiket.com application is 3.3.
Evaluasi dan Rekomendasi Tampilan Website E-Complaint Universitas Brawijaya Pada Perangkat Bergerak Menggunakan Metode Heuristic Evaluation Wahyu Satriyo Wibowo; Hanifah Muslimah Az-Zahra; Fitra Abdurrachman Bachtiar
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Usability issues of Brawijaya University's E-Complaint website, particularly any of those issues faced by mobile device users due to less responsive display, receive considerable attention because they affect user's perspective on the website. Thus, a usability evaluation was done by applying heuristic evaluation method to fix the issue faced by the users. These experts relied on provided 13 heuristic mobile checklists to conduct the evaluation. Usability assessment was also conducted on the user's side by utilizing System Usability Scale (SUS) and it was complemented with interview with 8 respondents who were categorized into 2 groups: Brawijaya's scholars and general public. The heuristic evaluation highlighted 66 issues in total which were then summarized into 27 issues including issues found during interview with the respondents. Those results were then used for revision. UB's E-Complaint website display improvement was based on the collected guidelines, expert solutions, and user feedback. This improvement lowered the number of issues found by the experts, from 66 into 29 issues with average severity rating of 1,80 (it was previously 2,84). User satisfaction was also improved from SUS score of 44.38 into 72.5 and was supported by positive responses received from the interviews. SUS score indicated that there were some improvements in adjective rating from “OK” to “Good”, in grade scale from “F” to “C”, and in acceptability from “not acceptable” into “acceptable”.
Evaluasi Perbandingan Ranking Antara Proposed Value dan Perceived Value Terhadap E-Commerce Berdasarkan Model UX Honeycomb Ressya Sukma; Hanifah Muslimah Az-zahra; Mahardeka Tri Ananta
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-commerce or electronic commerce is a process of selling and buying digitally. Its fast development is followed by the high internet usage in Indonesia. Lazada, Tokopedia, dll are ones of existing e-commerce that are most-used in Indonesia. These 5 applications offers 5 values for the users which in fact, still have certain lacks. This research is held with means to analyze value given by these 5 most-used e-commerce applications. To evaluate the values of these e-commerce applications, this research applies UX Honeycomb method which is a tool with 7 value terms which are useful, usable, findable, credible, desirable,accessible, valueable. These values is used to explain the quality of users' experience.The result of comparing proposed value and perceived value of the applications is the needs to increase credibility for Lazada, desirability and usability for Tokopedia, and desirability and usability for Mataharimall. In the other hand, the 7 values of Bukalapak and Zalora have been successfully perceived by the users.
Evaluasi Perbandingan Scoring Proposed Value dan Perceived Value Berdasarkan Model UX Honeycomb (Studi Kasus: Traveloka, Tiket.com, Dan Pegi-Pegi) Dina Ayu Musfikasari; Hanifah Muslimah Az-Zahra; Mahardeka Tri Ananta
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In the product which are offered usually have value to proposition that users feel while access or use it. Value proposition design is aimed to fill demand, experience, and desire of user in using it. In that condition, it can be used in development of online application based on Android platform and web-based to order ticket. Some of them for example Traveloka, Tiket.com, and Pegi-pegi. In this research, the writer use UX Honeycomb method to compare the value that system gives with user feel based on UX Honeycomb aspect. The goals of this research are to know result of proposed value analyze and perceived value analyze, and to know the comparison of proposed value and perceived value in Traveloka, Tiket.com, and Pegi-pegi. The methodology of this research is started from reference's study, value analyst, value scoring, taking and processing data to gain perceived value score, comparison of proposed value and perceived value, and making conclusion. Based on the result of analysis and discussion of each application that has done include all of UX Honeycomb aspect, in Traveloka application, the aspect which need to be improved is useful, in Tiket.com, aspect which need to be improved are usable and credible. Whereas in Pegi-pegi application, aspect which need to be improved are usable and desirable.
Rekomendasi Perbaikan Website Perpustakaan Dan Arsip Daerah Malang Menggunakan Pendekatan Human Centered Design (HCD) Aldy Rakhman Kurniawan; Yusi Tyroni Mursityo; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The library and archive website of Malang Region is one form of service from the Malang City Government especially under the responsibility of the Malang City Library and Archives Service. There is research on the Department of Library and Archives of the City of Malang, it is known that there are usability problems on the website they have, so that it affects the level of performance and services that are still below the user's expectations. The method used in this study is a Human Centered Design (HCD) approach that involves users at the stages carried out. HCD has the steps to be discussed, including understanding and specify context of usage, user requirement, design solutions, and design evaluation. The results of this study indicate that the prototype design with the application of the HCD approach has a better usability value than the current Malang Library and Archive website. In the aspect of effectiveness has increased, the website is currently categorized as normal while the prototype design is categorized as good. In the aspect of efficiency, the time needed to do the task has decreased time and the results of the questionnaire increased. So that the user does not need more resources to do the task. In the aspect of satisfaction has increased, the score obtained on the website today can be categorized as poor and unacceptable, while the score on the prototype can be categorized as excellent and can be accepted by the user.
Evaluasi Usability Pada Sistem Monitoring Pengadaan Menggunakan Metode Usability Testing (Studi Kasus PT Pembangkitan Jawa-Bali) Achmad Isa Anshori; Himawat Aryadita; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT Pembangkitan Jawa-Bali (PJB) Surabaya is a subsidiary of PT Perusahaan Listrik Negara (PLN) that worked in the provision of electrical energy of high quality, reliable and eco-friendly. One of the units contained in PT PJB is the Unit Bisnis Jasa Operation & Maintenance Luar Jawa-2 (UJLJ-2) which is tasked to conduct goods and services procurement activities on electrical assets in the generating unit. In carrying out its activities, UJLJ-2 is equipped with an information system to reconstruct procurement data from start to finish called Procurement Monitoring System (SIMOP). However, in the operation, there was found the constraint that users feel difficult when using SIMOP due to different user backgrounds and not yet able to adapt to the system, and therefore the evaluation of usability is needed to find out how easy the system can be used by the user. By using the method of Usability Testing with Nielsen model and based on three criteria of Efficiency, Error, and Satisfaction, the evaluation is done by testing the task scenario, interview, and post-Study System Usability Testing (PSSUQ) questionnaire to SIMOP users. From the result of evaluation of usability we got the value for Efficiency criteria equal to 58,5% that not high enough, value of Error criteria equal to 4,5% that means few errors, and value for Satisfaction criteria equal to 74,5% that means high enough.
Evaluasi Desain Antar Muka Website Dinas Koperasi Kota Malang Menggunakan Heuristic Evaluation Andrew Wise Jeremia; Hanifah Muslimah Az-Zahra; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The purpose of this study was to determine the usability problems and severity values ​​contained in the Department of Cooperative dinkop.malangkota.go.id Malang by using heuristic evaluation and recommendations on the way down. The method used is the heuristic evaluation method in finding problems through observation or opinion by IT experts who have skills in the content field of the application. The survey results revealed that usability problems found using the heuristic evaluation there were 24 issues totaling entirety. Of the total of 24 issues divided unevenly in each heuristic for most issues contained in the H5-Consider heuristic error-prone conditions, namely "to prevent errors" by totaling five issues. Recommendations are given based on the problems contained in the Website of Cooperative consists of 4 problems. It is divided into eight cosmetic problems, 8 and 8 minor problems major problems. From a total of 24 problems can be said to be only 4 issues given real improvement recommendations by the evaluator.
Analisis Warna Pada E-Commerce Terhadap Brand Awareness Kiristian Sibarani; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The rapid development of the internet has led to many changes about E-commerce in indonesia. The existence of E-commerce in Indonesia has started very much due to the high purchasing power of the community, with many E-commerce in Indonesia, many E-commerce owners to innovate to stay competitive. One of the innovations that is done is always to update the web appearance more attractive to the consumers, expected by updating their web display can increase brand awareness of their products. To build brand awareness to the consumer E-commerce companies create ads, banners, promotions, and improve their website. In improving their website, many aspects that need to be considered one of them is giving color. Color is one important aspect in increasing brand awareness to consumers because the color is very easy to remember by the human brain. The color display on E-commerce indirectly forms brand awareness to the brand itself, because consumers are indirectly looking at the colors that exist on the web and giving memory to the brand. This study will focus on comparing some of the colors on existing ecommerce in Indonesia, to be judged which color has a higher level of brand awareness. The conclusion of this study is the color that has a higher brand awareness to be a recommendation in giving color to E-commerce website.
Evaluasi dan Perancangan User Interface Aplikasi Mobile Layanan Pengaduan Masyarakat Online Menggunakan Human-Centered Design Malik Abdul Azis; Hanifah Muslimah Az-Zahra; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Developing an e-Complaint application becomes one of the supporters of Open Government Indonesia implementation. Usability is one of the important aspects of application quality measurement. To support this, it is necessary to evaluate the e-Complaint interface so that people can comfortably use it. This research will evaluate two e-Complaint applications namely LAPOR! and Qlue. The evaluation was performed using usability testing supported by a USE questionnaire that included four parameters: usefulness, ease of use, ease of learning and satisfaction. Each of these parameters has several statements that will be given to the user to assess the usability level of the application. Preparation of improvement framework in this research is by using Human Centered Design (HCD), because at each stage of the research involves the user. Testing will be done twice, preliminary and final testing. Initial tests were performed to analyze the usability level of LAPOR! and Qlue. Then the final test is done to get the value of usability of the e-Complaint application recommendation design. Evaluation results on the LAPOR! application is in a “good enough” category, Qlue is in a “good” category but in the lower limit of the category, and the application design of the e-Complaint application is in a good category but exceeds the usability level of Qlue.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Irwandi, Putra - Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. Iqbal Farras Pratama Mahardeka Tri Ananta Malik Abdul Azis Mareta Siregar Masagus Hariadi Arief Maya Dwi Wijayanti Miftachul Bachruddin Mochamad Arief Satriajaya Mochamad Chandra Saputra Mochammad Aldi Kushendriawan Mochammad Chandra Saputra Mochammad Naufal Rizky Angkasa Mochammad Nurendra Mohamad Rendiansah Mohammad Fatoni Anggris Mohammad Khaufillah Mohammad Royhan Afif Al Mudhari Muh. Akbar Murad Muhamad Zahran Nurirrozak Muhammad Alfan Mubarrak Muhammad Aminul Akbar Muhammad Anas Ziauddin Muhammad Audi Muhammad Daffa Arga Muhammad Fauzan Ahnaf Muhammad Hanif Muhammad Jordan Farrell Muhammad Nur Wavi Muhammad Raihan Agust Nugroho Muhammad Redo Muhammad Rhamanda Fadilla Muhammad Rifqi Muhammad Rizal Ramdhani Muhammad Satrio Bayu Pamungkas Muhammad Syamsuddin Yusuf Muhammad Yudha Yusi Putra Mujiburrahman Haekal Fajry Mukhammad Sharif Hidayatulloh Muthia Rifdah Mardatillah Nabila Sarah Pradila Nabila Septa Paramita Nadia Humairo Nadiatul Khaira Nafilah Fauzi Nanang Yudi Setiawan Naufal Aji Dewananto Naufal Faza Rusdi Naufal Zulfikar Priambodo Niken Hendrakusma Wardanai Niken Hendrakusma Wardani Niken Hendrakusma Wardani Niken Hendrakusuma Wardani Nisrina Dhia Ufaira Nissa Madaniyah Fadhilah Novi Haryati Novia Fanny Salsabila Nur Azizah Nur Fitriani Nurina Ayuningtyas Nurma Afi Nirmala Nurma Afi Nirmala Nurrachmat Ardhianto Nurul Fikriyah Oktavia Zalma Pradya Mutiarahma Prima Rizki Maulidina Putra, Anak Agung Adi Wiryya Putu Ananta Yoga Manik Mas R. Arya Hasburrahman R. P. Hero Wijaya Rachel Jessica Silalahi Rahmadhana Ramadan Raisadya Hemas Pawestri Raka Irvaldo Rahadiasta Raka Putra Pratama Rasyad Hafizh Fadhilah Rasyid Asis Perdana Ratih Kartika Dewi Ressya Sukma Retno Indah Rokhmawati Revianda Amrullah Akbar Reza Ararsy Arrohman Rezky Nufahriza Rian Rizki Prayogo Ricco Anjasmara Putra Pratama Rifda Syahdatina Riswan Septriayadi Sianturi Rizal Halim Adirasyid Rizka Hikma Damayanti Rizky Adytia Ivan Rahman Rizky Ariefpambudi Roni Yulistyo Saputra Rosita Devi Ramadhani Rr. Tasia Haniifah Rihadatul Aisy Ryan Edbert Jeremiah Ryan Rahmadiansyah Ryan Sutawijaya Safira Nur Rahmah Salma Mutiasanti Satrio Hadi Wijoyo Satrio Vianka Manaman Seno Naufal Muhammad Septri Megahita Yolanda Simanjuntak Shafira Fitrianissa Sonia Elisurya Supraptoa Supraptoa Suryo Utomo Syifa Shabrina Siregar Tamara Marihot Ratna Tambunan Theresia Karina Situmorang Tiffani Nisa Zulaikah Timothy Marshall Sianipar Tistya Putri Karima Tites Agung Prabowo Tiur Prasetyaningtias Tri Afirianto Vallian Kautsar Fahdrerazi Vera Wati Veronica Sonya Souissay Vicky el Fathea Kamiza Vira Indriana Vrishi Magridira Putri Wahyu Nur Arifin Wahyu Satriyo Wibowo Welly Purnomo Wenny Pujawati Wheny Mela Sari Wibisono Sukmo Wardhono Widhy Hayuhardhika Nugraha Putra Widya Agusty Bintari Willy Arief Pramono Windha Parwaningsuci Wiwit Susilo Ningsih Yahya Vernanda Ramadhani Yan Giska Pranandita Yhanuar Alkhamislam Yosua Raka Justico Yudhistira Kurniawan Sutiknyo Yudhistira Serdiansyah Alrio Yudistira Maulana Yulius Firantoko Yunita Titisari Yusi Tyroni Mursityo Zahrah Putri Ramadhanti Zakia Rahmasanti Karyono Zulvarina, Prima