Articles
The practice of village branding and marginalisation in Mojokerto, Indonesia
Hidayat, Endik;
Susilo, Daniel;
Baihaqi, Aufa Izzudin
Jurnal Studi Komunikasi Vol. 6 No. 3 (2022)
Publisher : Faculty of Communications Science, Dr. Soetomo University
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DOI: 10.25139/jsk.v6i3.5313
The background of this research is the phenomenon of villages that fail in branding and developing a positive image that causes marginalisation and stigma. The two research locations are the Sumberglagah ‘Leprosy Village’ in Tangjungkenongo and the ‘Duck Village’ in Modopuro. This study intended to answer two questions: how does it apply the place branding concept in the village scope? And more specifically, how do the village elites respond to these stigmas and discriminatory treatment the villagers receive? We used qualitative methods through interviews and questionnaires to answer these questions. This study found that the Tanjungkenongo village is known as the “Leprosy Village,” and one of the Sub-Villages in Sumberglagah is called the “Beggar Village.” On the other hand, the Modopuro village is known as the “Duck Village,” and Sememi’s Sub-Village is known as the “Chicken Intestine Waste Village.” As a response, the Tanjungkenongo Village elites tend to accept these outsiders’ perceptions towards their village. Meanwhile, the Modopuro Village Elites were divided into two groups. The elites who own related industries (duck farming, poultry slaughter, chicken intestine chips) feel comfortable with this image. In contrast, the elites who have no direct interest in the industries directly reject those outsiders’ views.
How did the company respond to reviews on twitter? Es teh indonesia' case
Agatha, Gabrielle;
Susilo, Daniel;
Juliadi, Rismi
Jurnal Studi Komunikasi Vol. 7 No. 1 (2023)
Publisher : Faculty of Communications Science, Dr. Soetomo University
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DOI: 10.25139/jsk.v7i1.6150
These days, consumers can easily and quickly express their opinions through social media. This has a big impact and need to be responded wisely by the company. At the end of September 2022, PT Esteh Indonesia Makmur issue a subpoena to the account @ghandoyy due to the use of language and criticism which was considered misleading. Researchers want to see the analysis of social networks and network discourse formed through the concept of issue management and reputation on Twitter using applications such as Netlytic, Gephi, Brand24, DNA, and Visone. The network formed shows that there are many actors and discourses involved. Several clusters form a relationship and a higher degree, in which there are dominant actors who are connected to each other. Future research may shed lighter and more expected to analyze deeper to discuss network analysis using different tools and social media.
Alternative learning media post-covid-19: uncertainty reduction theory perspective
Mujiono;
Daniel Susilo
Jurnal Komunikasi Profesional Vol. 5 No. 5 (2021)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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This study aims to determine how users respond to the use of social media during online learning after the COVID-19 pandemic from the perspective of uncertainty reduction theory. This study uses a phenomenological research method, where data collection is carried out by means of Focus Group Discussion (FGD), which was conducted twice on 15 users of online learning applications. Through this research, it is known that the user's response from the compulsion in using the online learning model is that the subject tends to feel mostly bored, difficult to discipline, tendency to be lazy, and has the proclivity to be dishonest. In addition, in terms of emotional connection, teachers and students do not have a good bond, which is far different when using the offline learning modality. The majority of users prefer to utilize the offline learning system when the pandemic ends. One person prefers to use a hybrid system which is a combination of online and offline learning method.
Designing profile products as promotional media for brin publishers
Cempaka Destcarolina Natalita;
Daniel Susilo
Jurnal Komunikasi Profesional Vol. 6 No. 2 (2022)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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The development of BRIN (Indonesian Research and Innovation Bureau) publishers today is inseparable from the important role of the development of Information and Communication Technology. Its utilization brings the community into the era of 4.0 whose use is through digital systems. Through these developments, BRIN Publishers are required to transform, the transformation carried out is a change in the offering that used to be physical products now into digital products and publishing services in the form of open access and utilizing social media as a tool in promotional media. Based on this, it encourages BRIN publishers to form promotional strategies using new media. Profile products are used as a promotional medium for BRIN publishers who are expected to create a good perception in building brand awareness and impact BRIN publisher engagement. This research uses a case study perspective, where one of the researchers takes an internship at the BRIN publisher The results of the profile product are expected to be an asset that can be officially uploaded into one of BRIN's social media platforms.
Jaringan dan Komentar Viral Marketing Pantene Indonesia Miracles Hair Supplement Baru Pada Akun Youtube Pantene Indonesia
Francisca Bertha Vistika Putri;
Daniel Susilo;
Agustinus Rusdianto Berto
Jurnal Komunikasi Profesional Vol. 6 No. 3 (2022)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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DOI: 10.25139/jkp.v6i3.4705
Viral marketing is the main goal of marketers in conveying messages so that their products or services can be seen by many people. However, viral marketing does not always get a positive response from the public. In this study, the researcher wanted to see how the network was formed so that the advertisement for the New Pantene Miracles Hair Supplement could go viral and comment on the advertisement on Youtube. Apart from that, we also saw the impact of the Viral advertisement after several months of being broadcast on Youtube on other media such as Twitter. That way, this research is expected to be a reference for marketers in creating viral marketing. This research uses the social network analytic method by analyzing Youtube networks and comments with the help of the Netlytic and Gephi applications. The results found that the network on Youtube did not form a large group because many comments were independent, while in terms of comments tended to be positive. While on Twitter, a small network of conversations is still formed after three months of advertisements. However, the comments are more in the direction of the Pantene campaign about tired hair and the network is not large considering the number of people who post this content is not as many as when the ad was running.
The effect of content marketing on purchase intention through customer engagement as variable mediation
Maheza Prasetya;
Daniel Susilo
Jurnal Komunikasi Profesional Vol. 6 No. 5 (2022)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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DOI: 10.25139/jkp.v6i5.5192
This study aims to determine whether or not the influence of content marketing from the @Planetban Instagram account on consumers purchase intentions through customer engagement. This study uses several concepts such as social media marketing, content marketing, purchase intention, and customer engagement. The results of this study showed that there is the influence of content marketing on purchase intention mediated by R-Square results explain the influence of content marketing (X) and customer engagement (Y1) is able to explain the variability of purchase intention (Y2) construct of 52.8% and the remaining 47.2% explained by other constructs outside the studied in this study. The results show that in influencing consumer purchase intention indirectly, Planet Ban successfully utilizes Instagram @Planetban as a container to conduct marketing activities wrapped in a message strategy through content marketing to create a purchase intention response in the minds of consumers through customer engagement.
Alfamart brand communication on expansion retail business in the Philippines
Ashri Fatria;
Daniel Susilo;
Rismi Juliadi
Jurnal Komunikasi Profesional Vol. 6 No. 6 (2022)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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DOI: 10.25139/jkp.v6i6.5721
ABSTRACT In a guideline, the global brand company is broadly positioned around the world. In case the brand could be a premium estimated brand, it could be a premium cost around the world. The application of a global brand ought to too be indivisible from the part of the branding and key communication that makes difference in companies entering the domain of other countries. But what makes a brand profitable and how profitable is it? What could be a global brand and why are there still neighborhood brands? The spread of the COVID-19 pandemic in Southeast Asia, made global business lines run slowly and had to force business people to rack their brains to survive during a pandemic. The establishment of a lockdown policy has also hampered the distribution of retail goods as one of the impacts of the COVID-19 pandemic. However, it is different from Alfamart, which was able to survive during the pandemic with a decrease in net profit at the end of the third quarter of 2020 with a fairly small figure of -1.85% (Hafiyyan, 2020a). One of the strategies revealed is the expansion of Alfamart received a positive response in the Philippines competing 7-Eleven, Mini-Stop, Allday, Family Mart, and Lawson. So throughout 2020 Alfamart managed to open more than 1.000 new stores in Metro Manila and nearby province. The global brand communication strategy used by Alfamart to deliver strong brand awareness to Filipino customer mind and made Alfamart's brand positioning as a super minimart that serves the community. According to the above exposures, Alfamart is considered a successful brand in Indonesia that expand its global retail business in Southeast Asia since the COVID-19 pandemic that spread throughout the world. It is exciting research, Alfamart has not become the primary choice of consumers to shop at minimart or convenience stores in the Indonesian market itself. It is also inseparable from the brand communication strategy used by Alfamart to build strong brand awareness in Filipino consumers' minds. This research method is the case study, continuing to data analysis using the pattern matching of the informant insights and findings. The authors focus on describing the strategy of Alfamart Philippines to communicate its brand awareness in the community. Then, analyze the pattern matching of Filipino customers’ perceived brand of Alfamart through interviews with informants. The research findings are that Alfamart has expanded rapidly to open more than 1.200 stores since 2014 to help the community at Barangay (a remote area of the Philippines) for jobs and serve groceries product especially frozen food so that Alfamart become an "extended pantry" to their home. Alfamart’s accessibility and brand positioning as super minimart for Filipino customers built strong brand awareness as a global brand from Indonesia.
Strategi Komunikasi Tentara dalam Upaya Membantu Pengamanan Pilkades Serentak di Kabupaten Ciamis
Endik Hidayat;
Daniel Susilo;
Teguh Anggoro
Jurnal Komunikasi Profesional Vol. 7 No. 1 (2023)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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DOI: 10.25139/jkp.v7i1.6056
This research elaborates on the communication strategy of the security forces, especially the military, in assisting the Ciamis local government, the activity in question is the holding of simultaneous head elections. Because there are still few studies on the military in Indonesia, the location research in Ciamis tries to fill this gap. The unit of analysis used is the theory of mass communication and the concept of communication strategy. This study uses a qualitative focus method on the phenomenon of simultaneous village head elections in 72 villages in Ciamis Regency. This study found that there are two categories of military strategic communications. First, a social communication strategy that is open and closed or called clandestine. Second, mass media and social media communication strategy. There were two important events that were able to attract the attention of the public and the mass media, namely during the readiness call for the security forces for the village head election on March 25 2022 and the holding of simultaneous elections for 72 villages on March 27 2022
Semiotic Analysis of Jokowi’s Instagram Account About G20
Faisal Mohamed Kadir;
Daniel Susilo
Jurnal Audience: Jurnal Ilmu Komunikasi Vol 6, No 1 (2023): FEBRUARI 2023
Publisher : COMMUNICATION MAJOR
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DOI: 10.33633/ja.v6i1.7837
Indonesia has the honor to be the leader of G20 forum. As the country with unique diversities, its great economy and social development, also leadership dynamics have led to urgency to analyze Indonesian performance in G20, that includes the president of Indonesia named Jokowi. Jokowi has been a great spotlight for Indonesia in almost a decade; therefore, the data is more than enough to be analyzed with semiotic analysis. Saussure’s semiotic analysis has its in-depth technique regarding the language dynamics since Indonesia is strongly affiliated to social alignment. Jokowi’s performance is placed in his Instagram account, using Saussure’s Semiotic analysis we could discover strong multivectorism results in his identity politics in his diplomatic interest behind Jokowi and G20 forum. To understand and discover is to prepare and improve for the better research perspective around the government.Keywords: Multivectorism; Identity Politics; Jokowi; G20 Forum; Diplomatic Interest
Hastags and Digital Mobilization Movements (DMO): Communication Network Analysis on #BubarkanPOLRI vs #Polripresisi Hastags on Twitter Social Media
Leo Nando Sastro;
Daniel Susilo;
Teguh Dwi Putranto
Jurnal Komunikasi Profesional Vol. 7 No. 3 (2023)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo
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DOI: 10.25139/jkp.v7i3.6348
This study examines the role of hastags (#BubarkanPOLRI) that first appeared during the Buaya vs Cicak incident where the KPK wiretapped case against the Kabareskrim Mabes Polri which was allegedly involved in disbursing funds from Bank Century customers. Hastag (#BubarkanPolri) Reappeared during the riots at the Kanjuruhan Malang stadium as quoted from the @akmalmarhali20 account "Tear gas shooting is one of the causes of dozens of deaths at Kanjuruhan stadium, STOP COMPETITION ON HUMANITARIAN GROUNDS #Jokowi #BubarkanPOLRI" and @chewulandari__ "Please have a tragedy in Malang to be resolved. Don't ask who's wrong anymore, but ask WHO IS LYING! 1 The police if they turn back the data attacking the community is easy, while the 1000 people shout the dakta is useless. Let alone #BubarkanPOLRI #UsutTuntasTragediKanjuruhan". As well as #polripresisi as a reaction that arises from the development of cases that tarnish the good name of the National Police. As quoted from the @PolsekSebbar account "West Sebatik Police personnel appeal to residents to continue to maintain kamtibmas if there is a problem immediately reported to the Police" and @PolsekLbkPakam "Lubuk Pakam Police SPKT service to the community who make Reports of Loss of Important Letters. Served humanistically, comfortably, and free of levies". This study aims to continue the previous research by comparing two different hastags, namely, #BubarkanPOLRI and #polripresisi to see if the difference in hashtags can have an impact on mobilization between the two fences. #Polripresisi able to create mobilization as measured by the number of network structures formed compared to #BubarkanPOLRI that tend to show the emotions of Twitter users about their dissatisfaction with the Polri as a State institution that should be able to protect and protect the community, of course, the goal is for the National Police to immediately fix themselves with all the dark records that already have, the analysis of this study shows how actors use hastags to get support among twitter users for United in upholding justice.