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All Journal Jurnal Pariwisata Jurnal Ilmiah Pariwisata IKRA-ITH Teknologi Jurnal Sains dan Teknologi JMD: Jurnal Riset Manajemen & Bisnis Dewantara Tourism Scientific Journal Tourism Reserch Journal ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Pengabdian Kepada Masyarakat MAKARDHI Jurnal Pemberdayaan Pariwisata Society: Jurnal Pengabdian Masyarakat Journal of Business on Hospitality and Tourism TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Devita Gantina
Sekolah Tinggi Pariwisata Trisakti
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Nursing Social Sciences Transportation Other

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Social Construction of Servicescape Liberika Coffee Cipasung, Kuningan Regency, West Java Province Rachman, Arief Faizal; Aditya, Michael Khrisna; Gantina, Devita
Jurnal Penelitian Pariwisata Vol 8 No 1 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i1.252

Abstract

This study aims to analyse social construction of servicescape Liberika Coffee as a tourist attraction in Cipasung Village, Kuningan Regency, West Java Province. The research uses a qualitative method with a constructionism paradigm, and an epistemological philosophical approach. Analysis of the study research uses an Interpretative Phenomenology Analysis (IPA) analysis tool which is able to provide a double hermeneutic understanding to the phenomenon. The findings show that the servicescape of Liberika Coffee shop on the exterior evidence is constructed in the geographical area of Cipasung Village which is equipped with physical artifacts pointing the way to the Cipasung tourist village and Cipasung Coffee Agrotourism, the Cipasung Liberika coffee mini plantation and the post-harvest process. Meanwhile, the interior evidence is constructed in the form of coffee shop ambiance, in the sort of roasting process and coffeeshop ambiance. It concludes that physical evidence of Liberika Coffee are socially constructed by social actors (farmers, roaster, processor, barista, and visitors) and technical actors (mini coffee plantation, processing into green bean, and coffee shop). Keywords: coffee shop, servicescape, social construction, tourist attraction
Factors That Influence Consumer Satisfaction in Shopping Tourism at the Jakarta Traditional Clothing Market Oktavia, Reno Catelya Dira; Gantina, Devita; Aditya, Michael Khrisna; Pramudito, Pramudito; Nasution, Deivy Zulyanti
Jurnal Penelitian Pariwisata Vol 7 No 2 (2023): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v7i2.234

Abstract

The research aims to determine the influence of product quality, price, product variety, and online sales on consumer satisfaction on shopping trips at the Jakarta Traditional Clothing Market. This type of research is quantitative descriptive with multiple regression analysis methods. There are three research locations: Tanah Abang Market, Majestic Market, and Cipulir Market. Data were collected by distributing questionnaires with a Likert scale of 1 to 5; the sampling technique was purposive sampling. The sample in this study amounted to 150 people. Partial research results show that product quality, price, product variety, and online sales significantly affect consumer satisfaction. Good product quality can increase consumer satisfaction through appropriate design, materials, durability, and appearance, creating trust. Price plays a vital role in consumer satisfaction. Many consumers with a limited budget tend to feel satisfied with affordable prices because they get good value to influence the perception of product value. Product variety increases consumer satisfaction by providing more choices according to preferences and meeting various consumer style preferences. Online sales significantly impact consumer satisfaction, providing ease of shopping remotely, access to a wide selection of products, price comparisons, and easily customizable searches. Keywords: Product Quality, Price, Product Variety, Online Sales, Consumer Satisfaction
Legendary Culinary Tourism in Jakarta, Indonesia Sulistiyo, Tri Djoko; Gantina, Devita; Haryono, Joko; Riyadi, Agus; Irfal, Irfal
Jurnal Penelitian Pariwisata Vol 8 No 2 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i2.263

Abstract

This research explores legendary Jakarta culinary delights reflecting local traditions, global influences, and the city's cultural identity. The study aims to identify and analyse iconic restaurants such as Ragusa Es Italia and Nasi Goreng Kebon Sirih. The methods include semi-structured interviews, participant observation, and document collection to understand culinary delights' experience, history, and social impact. The results identified eight legendary restaurants, each significantly contributing to Jakarta's culinary culture. The culinary experience at these places is not just about the food but also strengthens social interactions between diners, creating connected communities. Analysis shows that the restaurant is a custodian of cultural and historical values, connecting different generations. The conclusion is that the culinary legend not only serves delicious food but also builds the city's identity. Means for preserving culinary heritage include collaboration between government, communities, and entrepreneurs and training programs for the younger generation to maintain traditional cooking techniques. Hopefully, this research will become a reference in developing culinary studies and preserving cultural heritage in Jakarta. Keywords: legendary culinary delights, Jakarta, cultural identity, social interaction, heritage preservation
Empowering Coastal Communities through Volunteer Tourism: A Pathway to Inclusive Marine Ecotourism in Bali Lintangkawuryan, Yulia; Gantina, Devita; Rachman, Arief Faizal
Jurnal Penelitian Pariwisata Vol 9 No 2 (2025): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i2.291

Abstract

Marine tourism holds immense potential for driving economic development, environmental stewardship, and cultural exchange. However, the rapid growth of coastal destinations often generates imbalances in benefit distribution, environmental degradation, and limited community involvement. This study examines the role of volunteer tourism (voluntourism) in empowering coastal communities in Tulamben, Bali, a world-renowned diving destination. Using a qualitative case study with a phenomenological approach, data were collected through in-depth interviews, participant observation, and document review involving 15 stakeholders representing community groups, NGOs, government officials, tourism operators, and volunteers. The findings reveal that voluntourism strengthens community participation through grassroots initiatives, capacity building, and conservation programs. Socio-economic outcomes include income diversification and entrepreneurship development, while environmental benefits are evident in coral reef restoration and enhanced community stewardship. Challenges persist, including unequal benefit distribution, limited governance, and reliance on external actors. This paper argues that voluntourism, when integrated into community-based tourism (CBT), serves as a strategic pathway for inclusive and sustainable marine ecotourism. Keywords: volunteer tourism, community-based tourism, marine ecotourism, community empowerment, Bali
Empowerment of MSMEs in Bhinneka Village, Setu Babakan, and Pulau Untung Jawa Tourist Villages Through Web Applications and Indonesian Tourism Village Award Assessment Budilaksono, Sularso; Febrianty, Febrianty; Kencana, Woro Harkandi; Gantina, Devita
Society : Jurnal Pengabdian Masyarakat Vol. 3 No. 2 (2024): Maret
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/jpm.v3i2.394

Abstract

The advent of information technology has permeated all aspects of life, facilitating a myriad of conveniences in daily human activities, including those within the tourism industry. The nomination of Bhinneka Village, Setu Babakan Betawi Cultural Village, and Pulau Untung Jawa tourist village for the 2021 Indonesian Tourism Village Award underscores the integration of technological advancements in the tourism sector. Nevertheless, Micro, Small, and Medium Enterprises (MSMEs) operating within these tourist villages confront several challenges related to the production, marketing, and sales of their offerings. To mitigate these challenges, tailored assistance and training programs are being deployed with the objective of empowering MSMEs to enhance their business operations and to adeptly leverage digital platforms for promotion, marketing, and sales activities. This initiative necessitates a collaborative approach, wherein managers of tourist villages, Pokdarwis, and MSME stakeholders collectively endeavor to execute both traditional and digital marketing strategies, thereby ensuring optimal service delivery to tourists. The deployment of the Wisataqu.id application emerges as a pivotal tool in this context, offering substantial support to tourism village managers and surrounding MSMEs in their pursuit of digital promotion and marketing. This integration of digital tools is poised to not only elevate the visibility and accessibility of these cultural destinations but also to stimulate local economies by fortifying the tourism sector's foundation— the MSMEs.
Analysis of Factors Affecting Travelers' Decisions in Choosing Online Ticket and Flight Purchases Habibie, Fachrul Husain; Gantina, Devita; Al Rasyid, Yuliansyah; Adsena, Yogi Priya; Pangkerego, Eduard Rudolf
Jurnal Penelitian Pariwisata Vol 9 No 1 (2025): (TR) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i1.278

Abstract

This study aims to analyze the factors influencing tourists' decisions to purchase flight tickets and hotel accommodations online, focusing on the role of trust and previous tourist experiences. The research uses a quantitative approach with path analysis to test the direct and indirect effects of trust and tourist experience on purchase decisions. A sample of 200 respondents who have purchased online tickets was selected using purposive sampling. Data were collected through online questionnaires, and the analysis was conducted using various statistical tests, including validity, reliability, and path analysis. The results show that trust has a significant impact on both tourist experience and purchase decisions. Furthermore, tourist experience acts as a moderating variable, strengthening the relationship between trust and purchase decisions. Positive experiences with online ticket platforms enhance trust and increase the likelihood of purchasing, while negative experiences reduce trust and hinder purchase decisions. The study concludes that trust in online platforms significantly influences tourist decisions to purchase tickets and accommodations, and previous experiences play a crucial role in moderating this effect. It is recommended that tourists choose trustworthy platforms with secure transactions and clear information. Travel app managers should focus on improving service quality, transparency, and security to foster trust and enhance user loyalty, ultimately increasing purchase decisions. Keywords: trust, tourist experience, purchase decision
Pengaruh Komitmen Kuat, Kerja Keras, dan Etika Kerja terhadap Kinerja Pelaku Bisnis di Tempat Wisata Belanja Pasar Cipadu, Kota Tangerang, Provinsi Banten Herienda, Florensia; Enggriani, Mimi; Mayasari, Ira; Sugeng, Novita Widyastuti; Gantina, Devita
Jurnal Ilmiah Pariwisata Vol 29 No 1 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i1.1783

Abstract

This research aims to determine the influence of strong commitment, hard work and work ethic on entrepreneurial performance. This type of research is quantitative descriptive research with multiple regression analysis methods. The location of this research was carried out at the shopping tourist destination at Cipadu Market. The sampling technique uses Accidental Sampling. Partial research results show that strong commitment, hard work and work ethic have a significant influence on the performance of Cipadu Market entrepreneurs. The strong work commitment of business actors at Cipadu Market increases motivation, seriousness and better service to customers as well as resilience to business challenges. The Cipadu market is very competitive, requiring business actors to work hard to differentiate themselves from competitors, keep up with fast-changing fashion trends, and maintain consistent product quality. The high work ethic of business actors at Cipadu Market creates customer trust, builds a positive reputation, and reduces legal risks, all of which contribute to improving business performance. Keywords: strong commitment, hard work, work ethics, performance
Keberadaan Pasar Tradisional di Jakarta Sebagai Destinasi Wisata Sulistiyo, Tri Djoko; Gantina, Devita; Haryono, Joko; Rachmatullah, Adam; Aditya, Michael Khrisna
Jurnal Ilmiah Pariwisata Vol 30 No 1 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i1.1879

Abstract

Traditional markets in Jakarta, such as Tanah Abang Market, Jatinegara Market, and Senen Market, have great potential as sustainable tourist destinations. However, these markets face various challenges related to infrastructure, cleanliness, and suboptimal management. This study aims to analyze the potential of traditional markets as tourist destinations and identify factors that influence their attractiveness and management. The method used is a qualitative approach with in-depth interviews with traders, visitors, and market managers, as well as field observations of the physical and social conditions of the market. The results of the study indicate that the main attraction of traditional markets lies in the authentic local atmosphere, social interaction between traders and buyers, and the diversity of cultural products. However, inadequate infrastructure, poor cleanliness, and an uncoordinated management system reduce visitor comfort. In conclusion, traditional markets have great potential as tourist destinations, but require infrastructure improvements, more professional management, and training for traders to improve services. The suggestion of this study is the need for more inclusive policies and a balanced approach between modernization and preservation of local culture so that traditional markets can develop as sustainable tourist destinations. Keywords: traditional market, tourist destination, infrastructure, cleanliness, cultural preservation
Analisis Persepsi, Motivasi, dan Preferensi Berekreasi di Hutan Kota Ciganjur, Jakarta Selatan Oktovianus, Oktovianus; Anggraini, Tri Hanna Tania; Gantina, Devita; Dira Oktavia, Reno Catelya; Rachmatullah, Adam
Jurnal Ilmiah Pariwisata Vol 30 No 3 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i3.1982

Abstract

This study aims to analyze visitor perceptions, motivations, and preferences at Ciganjur Urban Forest, South Jakarta, as one of the strategic green open spaces. A descriptive quantitative approach was employed involving 100 respondents through structured questionnaires. Data analysis was conducted descriptively to map respondent behavioral patterns. The findings indicate that primary push motivations include the need for relaxation, creativity restoration, and social bond strengthening, while pull motivations are dominated by peaceful atmosphere and clean air quality. Visitor perceptions of urban forest functions are generally positive, particularly regarding cleanliness, comfort, and ecological benefits. In terms of preferences, prioritized facilities include jogging tracks, park benches, prayer rooms, and fish nursery areas, while gazebos, interpretive signage, and disability-friendly facilities are considered less important. This research confirms that urban forest management should be directed toward user-oriented management approaches while maintaining the balance of ecological, recreational, educational, and inclusive functions. These findings align with Push and Pull Motivation theory and Utility Maximization, reinforcing global studies on the role of urban forests as psychosocial restoration spaces and means of enhancing urban community quality of life. Keywords: urban fores, motivation, perception, preference, urban recreation
Co-Authors Adam Rachmatullah Adsena, Yogi Priya Agus Riyadi Al Rasyid, Yuliansyah Amalia Mustika Andhalia Liza Marie Anggraini, Tri Hanna Tania Anita Swantari, Anita Arief Faizal Rachman Boediman, Surya Fadjar Budilaksono, Sularso Deivy Zulyanti Nasution Fachrul Husain Habibie, Fachrul Husain Febrianty Febrianty Febrianty, Febrianty Fetty Asmaniati Filma Festivalia, Filma Hagia Qatrunnada Harfinolla Amabel Kirani Haryono, Joko Heny Ratnaningtyas Heny Ratnaningtyas Heny Ratnaningtyas Ratnaningtyas Herienda, Florensia Ira Mayasari Irfal, Irfal Jajang Gunawijaya Kencana, Woro Harkandi Linda Desafitri RB Lintangkawuryan, Yulia Mayasari, Ira Michael Khrisna Aditya Mimi Enggriani Mohammad Syaltut Abduh Myrza Rahmanita Nasution, Deivy Zulyanti Novita Widyastuti Sugeng Nurbaeti Nurbaeti Nurbaeti Nurbaeti Oktovianus, Oktovianus Pangkerego, Eduard Rudolf Pramudito Pramudito Purwanti Dyah Pramanik Rachman, Arief Faizal Rahmitasari, Nurima Reno Catelya Dira Oktavia Retnaningtyas Susanti Ridha Afina Rina Fitriana Rina Suprina Setiawan, Christin Sugeng, Novita Widyastuti Sularso Budilaksono Surya Fajar Budiman Tri Djoko Sulistiyo, Tri Djoko Willy Arafah Willy Arafah, Willy Woro Harkandi Kencana