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All Journal El-HARAKAH : Jurnal Budaya Islam JURNAL RELASI STIE MANDALA JEMBER Al-Daulah : Jurnal Hukum dan Perundangan Islam Al-Mashlahah: Jurnal Hukum Islam dan Pranata Sosial Georafflesia : Artikel Ilmiah Pendidikan Geografi JABE (Journal of Applied Business and Economic) Jurnal Pengabdian Masyarakat IPTEKS MBA: Journal of Management and Business Aplication ASANKA: Journal of Social Science And Education JESS (Journal of Education on Social Science) Jurnal Pengabdian Masyarakat (JPM) JMBI : Jurnal Manajemen Bisnis Dan Informatika Journal of Educational Analytics Al Hurriyah : Jurnal Hukum Islam Capacitarea : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Relasi : Jurnal Ekonomi JEBD TGO Journal of Community Development Jurnal Pengabdian Masyarakat Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Economic Development Analysis Journal Proceeding Of International Conference On Education, Society And Humanity Indonesian Journal of Humanities and Social Sciences Welfare: Jurnal Pengabdian Masyarakat ABM: International Journal of Administration, Business and Management
Saiful Amin
Institut Teknologi Dan Sains Mandala
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan, Promosi, Lokasi, Fasilitas Dan Harga Terhadap Kepuasan Pasien Di Klinik Dokter Gigi Budhi Jember Richa Aprilia; Haifa Haifa; Saiful Amin
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 1 (2025): Juli - September
Publisher : CV. ITTC INDONESIA

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Abstract

The research aim to examine the influence of Service Quality, Promotion, Location, Facility, price on patient satisfaction at the Klinik Dokter gigi Budhi Jember. Patient satisfaction is an important factor in maintaining loyalty and improving the clinic's image in the midst of increasingly fierce health service competition. This study uses quantitative methods, with data collection techniques through distributing questionnaires to 60 respondents who are patients of Klinik Dokter Gigi Budhi Jember. Data analysis was carried out using multiple linear regression with the help of SPSS software version 29. The results showed that promotion and price have a positive influence on patient satisfaction. However, the variables of service quality, location and facilities did not show a significant effect. This indicates that although aspects such as service, location, and facilities contribute to patient experience, patient perceptions of attractive promotions and affordable prices are more instrumental in shaping overall satisfaction in the context of health services at dental clinics.
Makna Peningkatan Pendapatan Bagi Pelaku Umkm Pengguna Qris Di Wilayah Kampus Tegalboto Jember Tabina Susan Auliani R P; Ahmad Sauqi; Saiful Amin
Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Vol 4 No 1 (2026): Juli - September
Publisher : CV. ITTC INDONESIA

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This study aims to analyze the meaning of increased revenue for MSME operators using QRIS in the Tegalboto Campus area of Jember. It employs a qualitative approach using a phenomenological method, grounded in marketing management theory and the concept of digital payments. Data were collected through observation, in-depth interviews, and documentation involving purposively selected MSME operators, and subsequently analyzed using NVivo 12 through processes of data reduction, coding, data display, and conclusion drawing. The findings reveal that increased revenue is interpreted not merely as a rise in financial profit, but also as an increase in the customer base, greater transaction ease and speed, improved financial management efficiency, and heightened consumer trust in the business. Despite facing challenges such as internet connectivity issues, administrative fees, and transaction delays, the informants continue to use QRIS because the perceived benefits outweigh the obstacles. Thus, QRIS is viewed as a tool for digital transformation that supports operational efficiency, service quality improvements, and revenue growth for MSMEs in the Tegalboto Campus area of Jember.
Co-Authors Abdul Bashith Abdul Haris Ade Permana, Angga Agustin HP, Agustin Ahmad Ghozi Ahmad Sauqi Ahmad Sauqi Ahmad Sauqi Angga Ade Permana Binti Maunah Bustamar Bustamar, Bustamar Busyro, Busyro Dahyul Daipon Dede Syafulloh Dedy Wijaya Kusuma Elfiani Esmatt, Lamis Fatim Matus Zahro Haifa Haifa Hary Sulaksono Hayatul Maspufah Helmi Agus Salim Hendri Hendri Husnul Hotimah Ilmi, Mainatul Indrawati, Welly Indriansyah, Renata Tiand Julaihah, Umi Khairul Fahmi Kurniawan, Muchammad Akbar Mak Din, Hairol Anuar Mindarti, Sri Mkumbachi, Ramadhani Lausi Muhammad Dimyati Muhammad Firdaus Muhdar Muhdar Muhdar Muhdar Muhdar, Muhdar Musaiyadi Musaiyadi Nanda Widaninggar Nanda Widaninggar, Nanda Nely Supeni Nely Supeni Nely Supeni Nur Azizah Nur Isroatul Khusna Nurshadrina Kartika Sari Richa Aprilia Sari Dewi Suwignyo Widagdo Syaflin, Syaflin Tabina Susan Auliani R P Wines Ria Maya Devi Yuliatin Azizah