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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Technomedia Journal Aptisi Transactions on Management Aptisi Transactions on Technopreneurship (ATT) ADI Journal on Recent Innovation (AJRI) PREPOTIF : Jurnal Kesehatan Masyarakat CICES (Cyberpreneurship Innovative and Creative Exact and Social Science) Enrichment : Journal of Management Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) ADI Bisnis Digital Interdisiplin (ABDI Jurnal) IAIC Transactions on Sustainable Digital Innovation (ITSDI) Jurnal Manajemen Retail Indonesia (JMARI) Transekonomika : Akuntansi, Bisnis dan Keuangan Startupreneur Business Digital (SABDA Journal) Journal Research of Social Science, Economics, and Management Journal of Economics and Management Scienties International Transactions on Education Technology (ITEE) International Transactions on Artificial Intelligence (ITALIC) Journal of Computer Science and Technology Application
Sunarjo, Richard Andre
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Other

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Journal : Syntax Literate: Jurnal Ilmiah Indonesia

 1 
The Influence of Managerial Communication, Workload, and Compensation on Turnover Intention with Job Satisfaction as a Mediation Variable on XYZ Insurance Employees in Tangerang Pandia, Nadia Erlikasna B. R.; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16357

Abstract

This study aims to determine the influence of managerial communication, workload, and compensation on turnover intention, with job satisfaction serving as a mediating variable. The study was conducted at the XYZ Insurance office in Tangerang, involving 138 employees, with sample size determined using the Krejcie-Morgan formula and purposive sampling method. Data was collected through questionnaires distributed via Google Forms, containing 40 questions with 1-5 Likert scale. The data was analyzed using the partial least squares structural equation modeling (PLS-SEM) method. The results indicate that managerial communication, workload, and compensation negatively affect turnover intention among XYZ Insurance employees. Furthermore, the study demonstrates that job satisfaction mediates the relationship between managerial communication, workload, and compensation on turnover intention.
The Influence of Compensation, Perceived Supervisor Support, and Career Development on Intention to Stay with Job Satisfaction as a Mediating Variable in XYZ Manufacturing Employees Teresia, Monika; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16406

Abstract

This research aims to examine the company's efforts to retain competent employees in the textile industry. The research background shows that the textile industry in Indonesia has a significant contribution to the country's economy, but is faced with challenges in maintaining a competent workforce. The research was conducted at the company PT XYZ, one of the textile manufacturing companies in Tangerang. The method used is quantitative with the SEM-PLS analysis technique. Data was collected through questionnaires distributed to employees. This research aims to examine the influence of compensation, perceived supervisor support, and career development on intention to stay which is mediated by job satisfaction. The research results show that the work environment, superior behavior, career development and compensation are factors that influence employees' desire to continue working at the company. This research emphasizes the importance for organizations to create a conducive work environment, build good relationships between employees and superiors, and match the workload with the compensation received. These findings provide managerial implications for textile companies in managing human resources to maintain business sustainability and competitiveness.
Pengaruh Ewom, Outcome Quality, Service Encounter dan Price Reasonable Terhadap Revisit Intention yang dimediasi Patient Satisfaction Periyanto, Toni; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16677

Abstract

Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi niat kunjungan kembali pasien di Klinik Estetika UAC di Jakarta Barat. Penelitian ini menguji pengaruh eWOM, kualitas hasil (outcome quality), interaksi layanan (service encounter), dan kewajaran harga (price reasonableness) terhadap niat berkunjung kembali (revisit intention), dengan kepuasan pasien (patient satisfaction) sebagai variabel mediasi. Kerangka pemikiran penelitian ini dirancang untuk menjawab bagaimana variabel-variabel independen tersebut dapat memberikan pengaruh positif terhadap variabel dependen. Penelitian ini dilakukan pada pasien di Klinik Estetika UAC yang berdomisili di Jabodetabek, dengan jumlah sampel ditentukan menggunakan perangkat lunak G*Power untuk Regresi Linier Berganda, menghasilkan 151 responden. Analisis data dilakukan menggunakan PLS Structural Equation Modelling(SEM) dengan bantuan Smart PLS versi 4.1.0.0. Hasil penelitian menunjukkan bahwa eWOM, outcome quality, dan service encounterberpengaruh signifikan terhadap patient satisfaction, tetapi tidak berpengaruh terhadap revisit intention. Sementara itu, Price reasonable berpengaruh signifikan terhadap patient satisfaction dan revisit intention, serta patient satisfaction berpengaruh signifikan terhadap revisit intention. Dari hasil penelitian ini, dapat disimpulkan bahwa variabel eWOM, outcome quality, dan service encountertidak cukup kuat dalam mempengaruhi keputusan untuk berkunjung kembali jika tidak diikuti oleh kepuasan pasien.
Co-Authors Abas Sunarya Abbas, Maulana Al-Kamari, Omar Arif Alwiyah Alwiyah Anjani, Sheila Aulia Apriliasari, Dwi Aprillia, Ariesya Ardi Ardi Ardi Arif Andika Awhina, Ridan Ahsani Te Aziz, Lukmanul Hakim Baedowi, Hikmal Berlianto, Margaretha Pink Bist, Ankur Singh Catherin, Febrina Claudia Chandra Kuswoyo Choi, Lee Kyung Delila Delima, Eva Lisna Dwi Andayani, Dwi Fitkarani, Ory Laras Fitriani, Gaby Gulo, Nitema Ilham, Muhammad Ghifari Irma Shantilawati Khairunnisa, Novita Khanza, Aulia Kristiawan, Allen Mailangkay, Merry Mersia Gristie Maria, Lily Marviola Hardini Maulana, Sabda Meria, Lista Mestika, Gelar Gelora Mochamad Heru Riza Chakim Moyo, Kgomotso Muhammad Yusup Mungkap Mangapul Siahaan Muthohharoh, Viera Dzakiyyah Natalia, Elisa Ananda Naurah, Syahla Ninda Lutfiani Novitasari, Dewiana Palupi Meilani, Yohana F. Cahya Pandia, Nadia Erlikasna B. R. Parker, Jonathan Partogi, Chris Periyanto, Toni Phetorant, DJ. Dimas Pujangga, Akbar Maulana Pujiati, Tri Purba, Stefanus Raditya Purnama, Ika Yuni Qurotul Aini Radhika, Raka Daniswara Rahardja, Fransisca Rakhmansyah, Mohamad Ramdani, Muhammad Richard Evans Riskhandini, Dinda Putri Robert, Dariari Rohim Rohim, Rohim Rozi, Achmad Sabda Maulana Saskia Putri, Raditya Sasono, Ipang Sebastian, Rizky Shepard, Anjani Simowibowo, Suryana Litana Somadinata, Nurul Irba Suri, Oryza Intan Surya Wuisan, Dewi Sri Teresia, Monika Toh Hua, Chua Untung Rahardja Wahid, Syahrul MuArif Wandanaya, Anita Bawaiqki Wijaya, Rizky Charles Wuisan, Dewi