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All Journal Jurnal Pemberdayaan Masyarakat Madani (JPMM) JTIULM (Jurnal Teknologi Informasi Universitas Lambung Mangkurat) Didaktik : Jurnal Ilmiah PGSD STKIP Subang ANALISIS - SCIENTIFIC JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND ACCOUNTING Journal of Computer Networks, Architecture and High Performance Computing Journal of Applied Data Sciences Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen Dakwah Jurnal Penelitian Ilmu Pendidikan Indonesia Al-Irsyad: Journal of Education Science TOFEDU: The Future of Education Journal Social Engagement: Jurnal Pengabdian Kepada Masyarakat Journal of Innovative and Creativity Indonesian Journal of Education and Social Studies Ulil Albab Ekopedia: Jurnal Ilmiah Ekonomi Jurnal Pengabdian dan Pemberdayaan Masyarakat (ABDI DAYA KU) Riset : Jurnal Ilmiah Multidisiplin Ilmu Jurnal Riset dan Inovasi Manajemen
Ferry Setyadi Atmadja
Universitas Negeri Jakarta
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Strategi Pelayanan Prima Dalam Menumbuhkan Kepercayaan Jamaah Umrah Pada PT. Wisata Titian Nusantara Pelangi Ferry Setyadi Atmadja; Sugiharto Sugiharto
Jurnal Manajemen Dakwah Vol 7, No 1 (2019)
Publisher : Jurusan Manajemen Dakwah, Fakultas Ilmu Dakwah dan Ilmu Komunikasi, UIN Syarif Hidayatulla

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.388 KB) | DOI: 10.15408/jmd.v7i1.19972

Abstract

The purpose of this study is to examine the success of PT. Titiannusantara PelangiTourism in excellent service by explaining strategies in implementing excellent service and implementing excellent services that can foster the trust of Umrah pilgrims and describe the condition of the company through a SWOT analysis. This research uses a qualitative methodology with descriptive analysis techniques. The data obtained from the institution is then processed systematically in the form of written words, archives and oral, as well as the observed behavior to obtain information related to the prime service strategy in growing the trust of Umrah pilgrims.
THE ROLE OF TECHNOLOGY IN PROMOTING THE PRINCIPLE OF EQUALITY AT PT KOTAMAS MAKMUR NATIONAL AGENCY Febriyanti, Ayunda; Mulalinda, Ananda Yosefa Nauli; Ahmad, Daffa Syuja; Ayyun, Dinda Ramadhani Qurrota; Herliana, Mavalda; Febriantina, Susan; Atmadja, Ferry Setyadi
ANALISIS Vol. 15 No. 01 (2025): ANALISIS VOLUME 15 NO. 01 TAHUN 2025
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v15i01.5131

Abstract

This study aims to explore the role of technology in promoting the implementation of equality principles at PT. Kotamas Makmur National Agency, a company engaged in tableware and kitchenware. By utilizing a review of recent literature and interviews with management, the research identifies how technology supports the implementation of equality in human resource management, including recruitment, career development, and performance evaluation. The findings reveal that the use of technology, such as data-driven recruitment platforms and automated performance assessment systems, plays a significant role in reducing bias, increasing transparency, and ensuring fair treatment for all employees. In addition to enhancing employee satisfaction and retention, the integration of technology also fosters innovation and efficiency in the workplace. This article provides strategic recommendations for optimizing technology to reinforce equality principles, which can serve as a reference for other companies in creating inclusive and progressive work environments.
Analisis Pekerjaan di Kantor Kecamatan Cempaka Putih Putri, Inqy Azzahra; Susan Febriantina; Ferry Setyadi Atmadja; Muhamad Junaedy; Sabrina Alsya Rahmadhania; Syahla Rizkia Salsabila; Namang, Veronica Luisa
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 4 No. 2: Januari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v4i2.6946

Abstract

Analisis pekerjaan merupakan elemen fundamental dalam manajemen SDM yang berfungsi sebagai dasar untuk berbagai kegiatan SDM, termasuk perekrutan, seleksi, pelatihan, pengembangan, dan evaluasi kinerja. Penelitian ini bertujuan untuk mengevaluasi peran analisis pekerjaan dalam meningkatkan efektivitas manajemen SDM. Metode penelitian yang digunakan merupakan Metode Library Research dari berbagai sumber yang relevan.
Legalitas sebagai Fondasi Keberlanjutan UMKM di Indramayu: Sosialisasi dan Pendampingan NIB Menggunakan OSS Atmadja, Ferry Setyadi; Utari, Eka Dewi; Rabbaniyah, Lathiefah; Nida, Ria Rahma; Widarum, Chaerunisha Aila; Ayyun, Dinda Ramadhani Qurrota
Social Engagement: Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 3 (2025): Juni 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/se.v3i3.10603

Abstract

Obtaining legal business status is crucial to strengthening the foundation for the sustainability of Micro, Small, and Medium Enterprises (MSMEs) in Karangsong Village, Indramayu Regency, a coastal area. Through a collaborative partnership between the Faculty of Economics and Business at Universitas Negeri Jakarta and the Fisheries and Maritime Affairs Office of Indramayu, including the local government apparatus of Karangsong Village, this program provides comprehensive assistance to MSME actors in acquiring their Business Registration Numbers (NIB). Using systematic observation, in-depth data collection, direct guidance, and socialization throughout the NIB registration process, the program addresses the main challenges related to business legality. This intervention helps improve business legitimacy for MSMEs, operational compliance with government regulations, and access to broader market opportunities. The program affirms the important role of empowering business legality for MSMEs as the foundation for sustainable MSME growth and grassroots economic development.
EMPOWERING MSMEs IN INDRAMAYU REGENCY THROUGH WEBSITE BUILDER UTILIZATION AS A BRANDING STRATEGY FOR MARKET EXPANSION Nida, Ria Rahma; Suhendry, Bayu; Atmadja, Ferry Setyadi; Riyantie, Mayang
Jurnal Pemberdayaan Masyarakat Madani (JPMM) Vol. 9 No. 1 (2025): Jurnal Pemberdayaan Masyarakat Madani (JPMM) (DOAJ & SINTA 4 Indexed)

Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JPMM.009.1.12

Abstract

This community engagement initiative addressed digital transformation challenges among rural Micro, Small, and Medium Enterprises (MSMEs) in Indramayu, where only 30% utilized digital tools despite contributing significantly to Indonesia's economy (Dinas Koperasi Indramayu, 2023). The program provided hands-on training in website development using Wix and WordPress platforms, coupled with mentoring sessions for 30 selected MSMEs. Implementation followed three key phases: (1) digital needs assessment through community surveys, (2) practical workshops on website creation and digital marketing tools, and (3) individualized business mentoring. Post-intervention evaluation revealed that 93.3% of participants successfully established functional business websites, with 85% integrating Google My Business. Participating enterprises reported an average 25% sales increase and expanded market reach, including international orders for 50% of businesses. The initiative achieved multiple sustainable development outcomes: creating 10 digitalrelated jobs (SDG 8), establishing a replicable digitalization model (SDG 9), and reducing rural-urban disparities (SDG 10). Key challenges included internet connectivity issues (affecting 20% of participants) and requests for ongoing technical support (78% of participants), underscoring the need for infrastructure development and sustained assistance programs. This experience demonstrates that targeted capacity-building interventions can effectively bridge the digital divide for rural enterprises when combined with local partnership approaches.
PENINGKATAN KUALITAS LAYANAN LAND ARRANGEMENT IBADAH UMRAH MELALUI KINERJA TOUR LEADER: STUDI EMPIRIS Atmadja, Ferry Setyadi; Suhendry, Bayu; Utari, Eka Dewi
Jurnal Manajemen Dakwah Vol 13, No 1 (2025): -
Publisher : Jurusan Manajemen Dakwah, Fakultas Ilmu Dakwah dan Ilmu Komunikasi, UIN Syarif Hidayatulla

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Abstract

Peningkatan kualitas layanan pengelolaan lahan haji umrah menjadi salah satu fokus utama dalam rangka memperkuat pengalaman spiritual dan kenyamanan jamaah di tanah suci. Salah satu unsur kunci yang turut mendukung kualitas layanan tersebut adalah kinerja tour leader yang berperan sebagai penghubung utama antara jamaah dengan berbagai pihak penyelenggara di lapangan. Penelitian ini bertujuan untuk mengkaji kinerja Tour Leader dalam peningkatan kualitas layanan tersebut. Dengan menggunakan metode kualitatif dan analisis data dari pengalaman empiris serta wawancara mendalam, penelitian ini mengkaji bagaimana kinerja Tour Leader pada sektor layanan umrah mampu meningkatkan kualitas operasional layanan pengelolaan lahan haji di Arab Saudi. Temuan dalam penelitian ini menegaskan bahwa kinerja Tour Leader tercermin melalui empat dimensi utama, yaitu Kompetensi Profesional, Keterampilan Interpersonal dan Organisasi, Empati, dan Pemecahan Masalah. Integrasi kinerja Tour Leader memiliki peran sentral dalam membentuk landasan yang kokoh bagi peningkatan kualitas layanan pengelolaan lahan haji umrah. Maka dalam meningkatkan kualitas pelayanan pengelolaan lahan ibadah umrah di tanah suci, kinerja Tour Leader dituntut tidak hanya menguasai aspek teknis saja, tetapi juga memiliki kemampuan interpersonal dan empati yang kuat, serta keterampilan dalam memecahkan masalah secara cepat dan tepat.
Implementasi QRIS dalam Mendukung Digitalisasi UMKM di Desa Karangsong, Indramayu Utari, Eka Dewi; Ferry Setyadi Atmadja; Mayang Riyantie; Shandy Aditya
Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 2 No. 1 (2025): ABDI DAYA KU Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : MJK PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Program pengabdian masyarakat ini bertujuan untuk meningkatkan literasi digital dan inklusi keuangan Usaha Mikro, Kecil, dan Menengah (UMKM) di Karangsong, Indramayu, melalui penerapan QRIS (Quick Response Code Standar Indonesia). Dengan memanfaatkan metode empat tahap, yaitu sosialisasi, identifikasi kebutuhan, pelatihan teknis, dan pendampingan langsung, inisiatif ini berhasil mendorong 20 dari 30 UMKM untuk mengadopsi QRIS. Hasilnya, rata-rata peningkatan pendapatan sebesar 25–30% terlihat dalam tiga bulan pertama. Dampak lain yang dicapai adalah efisiensi transaksi, integrasi dengan e-commerce, dan penguatan pengelolaan keuangan berbasis digital. Kegiatan ini secara langsung berkontribusi pada Tujuan Pembangunan Berkelanjutan (SDG) 8, yang berfokus pada pekerjaan layak dan pertumbuhan ekonomi, serta menggarisbawahi pentingnya pendampingan intensif di daerah pedesaan.
Evaluation of the Quality of Academic Information Services on the FEB UNJ Website Based on the WebQual and EUCS Models Utari, Eka Dewi; Atmadja, Ferry Setyadi; Nida, Ria Rahma; Rabbaniyah, Lathiefah; Ayyun, Dinda Ramadhani Qurrota
Journal of Computer Networks, Architecture and High Performance Computing Vol. 7 No. 3 (2025): Articles Research July 2025
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/cnahpc.v7i3.6559

Abstract

This study aims to evaluate the quality of academic information services provided through the website of the Faculty of Economics and Business, State University of Jakarta (www.feb.unj.ac.id). The research approach used was quantitative descriptive using the WebQual 4.0 model which was modified through the addition of the Eas of Use variable from the End User Computing Satisfaction (EUCS) model. A total of 124 respondents consisting of students and lecturers were involved in this study through the distribution of questionnaires. Data were analyzed using multiple linear regression with the help of SPSS. The results showed that the variables Information Quality and Interaction Quality had a significant influence on user satisfaction, while Usability and Content did not show a statistically significant partial effect. However, simultaneously, the four variables contributed 70.8% to user satisfaction. This study emphasizes the importance of accuracy, trust, and ease of access as the main factors in supporting user satisfaction with website-based academic information services. This research contributes to the development of academic information systems by offering a comprehensive evaluation framework that integrates the WebQual and EUCS models, while also emphasizing the critical roles of information accuracy, user interaction, and ease of access in enhancing user satisfaction thus providing a practical reference for improving the quality of academic websites in higher education institutions in Indonesia.
HAJI DAN INOVASI: INVESTIGASI PROSES INOVASI PELAYANAN HAJI DALAM NEGERI Atmadja, Ferry Setyadi
Jurnal Manajemen Dakwah Vol. 11 No. 2 (2023): -
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v11i2.35237

Abstract

This view of innovation is a potential basis for meeting the needs of today's society. Observing the success of realizing innovation in the Hajj services sector can certainly be a breath of fresh air in facing the challenges of globalization and answering the classic pathologies of organizing the Hajj. One of them is the Yogyakarta City Ministry of Religion Office which has proven that the presence of innovative Hajj services has become a benchmark for other organizations. Based on this, this research seeks to investigate how the innovation process carried out as an integral part of realizing Hajj service innovation can be said to be successful. This study uses a qualitative research approach with strategic case studies to empirically reveal experiences in the field. The results of this research show that innovation in the Hajj Service PTSP program does not occur incidentally but can be traced into a framework for realizing innovation through the initiation, implementation and diffusion stages. The third stage in the Hajj Service PTSP innovation process should follow a simple linear model where these stages have their own actions that run progressively.
Analysis Of Career Planning Management At Pt. Bank Btpn Syariah Tbk. Ferry Setyadi Atmadja; Susan Febriantina; Chaerunisha Aila Widarum; Keisya Puteri Debi; Kayla Rahma Anjani; Nur Azizah; Adin Nur Rahman
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2830

Abstract

Objective: PT Bank BTPN Syariah Tbk. manages career planning and development by taking action by providing a Hari Raya Allowance twice the salary, the opportunity to travel abroad, an undergraduate scholarship program, housing facilities, and work vehicles. This research aims to understand the stages of Human Resources in designing PT Bank BTPN Syariah Tbk employees' careers. Methodology: This research uses a descriptive qualitative method with previous research related to this research as a reference. The sources of information studied came from national journals and interviews with the Human Capital Business Partner of PT Bank BTPN Syariah, Tbk. Results: A well-executed performance review process will provide valuable data for future workforce planning and development strategies. Information gathered from reviews can be instrumental in identifying skills gaps, understanding training needs, and preparing employees for industry advancements. This data-driven approach ensures that employees are ready for future changes in industry or technology but also allows the organization to remain competitive by strategically investing in its workforce. Limitations: The limitation of this study lies in the fact that it was only conducted on one employee in one company at BTPN Syariah. This can limit the generalization of research results to a broader population, as the dynamics of work ethic and career paths can differ across different organizations or sectors. In addition, an employee's career path is often influenced by other factors, such as education level, experience, and interpersonal relationships, which, if not considered in the analysis, can lead to an inaccurate correlation between each employee's work ethic and career path. Contribution: This research is helpful for further research on human resource planning and development in Islamic banking. Novelty: An employee career planning program with a one-to-one evaluation method with superiors will produce the quality of employee performance by the company's management standards. Effective career planning, which includes career education, career counseling, and career evaluation, is essential for achieving organizational goals and improving organizational structure stability.
Co-Authors Adin Nur Rahman Ahmad, Daffa Syuja Anisah Farah Rafidah Ayyun, Dinda Ramadhani Qurrota Bayu Suhendry Bayu Suhendry Chaerunisha Aila Widarum Darma Rika Swaramarinda Darma Rika Swaramarinda Dewi Nurmalasari Dewi Nurmalasari Dewi Nurmalasari, Dewi Diah Ayu Lestari Dzikra Alya Eka Dewi Utari Endah Sahira Fadlullah, Fauzan Febriyanti, Ayunda Hardini, Inkreswari Retno Herliana Herfine Herliana, Mavalda Kayla Rahma Anjani Keisya Puteri Debi Lathiefah Rabbaniyah Maulana Amirul Adha Mayang Riyantie Mayang Riyantie Mayang Riyantie Mayang Riyantie, Mayang Muhamad Junaedy Mulalinda, Ananda Yosefa Nauli Munawaroh Munawaroh Naiya Cinta Sabrina Namang, Veronica Luisa Nida, Ria Rahma Nina Farliana Nova Syafira Ariyanti Nur Azizah Nurul Soliha Putri, Inqy Azzahra Ria Rahma Nida Ria Rahma Nida Roni Faslah Rr Sri Kartikowati Rudy Ansar Sabatini, Deci Sabrina Alsya Rahmadhania Shabrina, Fildzah Shalsa Nurliana Shandy Aditya Sugiharto Susan Febriantina Susan Febriantina SUSAN FEBRIANTINA, SUSAN Syahla Rizkia Salsabila Utari, Eka Dewi Widarum, Chaerunisha Aila Wiwit Aulia