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Randi, Randi
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Journal : Socious Journal

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Fragmentation of Social Solidarity in the Platform Economy Era: A Sociological Study on the Individualization of Work in Digital Society Randi, Randi
Socious Journal Vol. 3 No. 1 (2026): Journal Socious - February
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/rcwn9y92

Abstract

The rapid expansion of the platform economy has transformed labor structures and reshaped social relations within digital society. While platform-based work offers flexibility and entrepreneurial narratives, it simultaneously intensifies algorithmic control and individualization, raising concerns about the fragmentation of social solidarity. This study aims to analyze how the individualization of work in the platform economy contributes to the transformation and fragmentation of social solidarity, while also examining the emergence of new forms of digital collective identity. A qualitative sociological approach was employed using multiple case studies of ride-hailing drivers, couriers, and food delivery workers. Data were collected through in-depth interviews, digital ethnography of online worker communities, and document analysis of platform policies. The findings reveal that algorithmic governance, performance ratings, and the “partner” ideology weaken collective labor identity and foster competition and isolation. However, workers simultaneously construct digital communities through social media and messaging platforms, enabling episodic and hybrid forms of solidarity. The study concludes that the platform economy produces a paradoxical dynamic: it fragments traditional social solidarity while generating new digitally mediated collective formations. Social cohesion in digital capitalism is therefore not eliminated but reconfigured within evolving socio-technical structures.
Co-Authors AA Sudharmawan, AA Abdjan, Wirawati Aidillah, Elita Akbar Jono, Ali Amar Salahuddin Andriani, Dian Sri Anggriani, Intan Ansyah, Edi Apriko Alfano, Muhammad Arfan Arfan Arianti, Yosi Asriani Hasan Atika Zarefar Aulia Lukman Baehaqi Bintarsih Sekarningrum Bustang Bustang Cecilia Tobing Dadang Purnama Daniel Happy Putra Darmawan, Darmawan Deded Eka Sahputra Dewi Santika Dewi Sartika, Diana Diana Dewi Sartika, Diana Dewi Dwi Sentia, Sinta Efrina, Gusnita Elita Mega Selvia Wijaya Gita Srihidayati Hendarso, Yoyok Henita, Henita Herwantono, Herwantono Himawati, Marlin Husnul Khotimah Irnawati Irnawati Istiqoma, Istiqoma Jufriani, Anita Juharni, Juharni Junaidi Junaidi Karina, Mila Karlena, Elza Piro Kasmantoni, Kasmantoni Khairunnisa, Ulfah Khermarina, Khermarina Khusnul Hatimah, Ani Lestari Lestari Lestari, Eko Budi Lestari, Mila Intan Lorenza, Diana Mahmudin, Tono Malinda, Febrimarani Modesta Ranny Maturbongs, Modesta Ranny Muh Fakhri Hafiz Muh Syaiful Romadhon Muhamad Fadhil Nurdin, Muhamad Fadhil MUHAMMAD HENDRA Muin, Rahmawati Mujahidin Mujahidin Mulyanto Mulyanto Mumu Muzayyin Maq Nanda Nengsih , Mimi Kurnia Nengsih, Whenci Rahma Ningsih, Sabda Nur Indah Sari Putra, Decka Pratama Putri, Cynthia Azhara Rachman Ardan, Rachman Rahmansyah Rahmansyah Rais, Rinovian Ramadhan, Muhammad Restu Reza adin tya, Nendi Ridhah Taqwa, Ridhah Riztrya Novedliani Safrina, Nabilla Salsabila, Miranda Dyah Samaduri, Lutpi Sapira, Sapira Sari, Anita Utama Sari, Intan Puspa Sari, Nila Kartika Sari, Okti Kencana Sari, Wenny Aulia Sariani, Endang Sarmila, Sarmila Satria, Irwan Selian, Sri Nurhayati Shiddiq, Jamaluddin Siti Aisyah Suhada, Juance Suhendi Suhendi Suningrat, Nining Suriadi Suriadi Syafe’i, Akhmad Tajuddin, Mustamin Taqwa, M Ridhah Tompo, Natsir Triani, Neks Vebbi Andra, Vebbi Wailmi, Khil Wamnebo, Muhammad Ikhsan Welliken K, Marius.A.Welliken K Wirani, Yekti Wuryanta, Aloysius Gonzaga Eka Wenats Yesi Mutia Basri Yoyok Hendarso Yulasteriyani, Yulasteriyani Yusnaini Yusnaini