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All Journal Psikologika : Jurnal Pemikiran dan Penelitian Psikologi Jurnal Konseling dan Pendidikan TAZKIYA JOURNAL OF PSYCHOLOGY Jurnal Psikologi Tabularasa Humanitas: Indonesian Psychological Journal Journal of Educational, Health and Community Psychology PSYMPATHIC JPSriwijaya Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Analitika : Jurnal Magister Psikologi UMA JURNAL DIVERSITA Journal of Psychological Science and Profession Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Journal of Education, Humaniora and Social Sciences (JEHSS) MUKADIMAH: Jurnal Pendidikan, Sejarah, dan Ilmu-ilmu Sosial Bulletin of Counseling and Psychotherapy Tabularasa: Jurnal Ilmiah Magister Psikologi Pelita Masyarakat Psikoborneo : Jurnal Ilmiah Psikologi INSPIRA: Indonesian Journal of Psychological Research Jurnal Ekonomi Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Psikologia: Jurnal Pemikiran dan Penelitian Psikologi INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Journal of General Education and Humanities Prioritas : Jurnal Pengabdian Kepada Masyarakat Buletin Riset Psikologi dan Kesehatan Mental (BRPKM) Golden Ratio of Data in Summary Prima Magistra: Jurnal Ilmiah Kependidikan Applied Quantitative Analysis (AQA) MEDALION JOURNAL: Medical Research, Nursing, Health and Midwife Participation Humanitas: Indonesian Psychological Journal IIJSE Observasi: Jurnal Publikasi Ilmu Psikologi Journal of Social Work and Science Education International Journal of Educational Practice and Policy ICPE Jurnal Psikologi Forensik Indonesia
Rahmi Lubis
Universitas Medan Area
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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The Effectiveness of Resiliency Training on Academic Stress and Psychological Well-Being Maylinda, Risky Nurlita; Lubis, Rahmi; Indrawan, Yudhistira Fauzy
Journal of Educational, Health and Community Psychology Vol 13 No 1 March 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i1.28326

Abstract

Divorce transforms an individual into a single parent, prompting them to place their children in Islamic boarding schools for enhanced supervision. The repercussions of divorce on adolescents are substantial, particularly for those in boarding schools. These adolescents often grapple with heightened academic stress, attributable to rigorous learning demands and a lack of parental support, resulting in diminished psychological well-being. This study endeavors to implement resilience training as a pilot intervention, aiming to alleviate academic stress and enhance the psychological well-being of adolescents in boarding schools with divorced parents. The research design adopts a non-randomized pretest-posttest control group format, encompassing 30 adolescents. The evaluation tools employed include the ESSSA educational stress scale for adolescents (16 items), a psychological well-being assessment (42 items), and a resilience measurement (19 items). Utilizing independent t-tests and paired t-tests, the findings indicate a noteworthy reduction in academic stress (p=.000) and a concurrent improvement in psychological well-being (p=.000).
Examining the Role of Work Motivation and Teacher Competence on Career Development: the Mediating Role of Job Satisfaction among Teachers in the South Nias Regency Tafonao, Lince Kristina; Darmayanti, Nefi; Lubis, Rahmi
Journal of Educational, Health and Community Psychology VOL 13 NO 3 SEPTEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i3.28390

Abstract

This study aimed to investigate teacher career development, workplace motivation, teacher competencies, and job satisfaction. Utilizing a quantitative explanatory approach, the study included 306 teachers selected through a cluster random sampling technique. Structural Equation Modeling (SEM) analysis was employed with the assistance of Smart-PLS software. The findings indicate a significant impact of work motivation on career development among teachers in the South Nias Regency area. Furthermore, teacher competencies were found to influence career development in the same region. Additionally, work motivation exerted a noteworthy effect on job satisfaction among teachers, while competencies also played a role in influencing job satisfaction. Moreover, job satisfaction was identified as a contributing factor to career development. Finally, the study revealed that work motivation and competencies affect career development through the mediation of job satisfaction among teachers in the South Nias Regency area.
The Influence of Work-Life Balance on Service Quality in Government Apparatus with Job Satisfaction as a Mediator Variable Lubis, Elida Fitri Khairuna; Lubis, Zulkarnain; Lubis, Rahmi
Journal of Educational, Health and Community Psychology VOL 13 NO 4 DECEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i4.29216

Abstract

In the government sector, public services are part of the duties of the state apparatus to provide services to the community and loyalty to the state. The quality of government public services is a very important factor in public satisfaction. Employees who have a good work-life balance will provide quality services to the community. Work life balance in employees is influenced by job satisfaction including relationships with colleagues and leaders. Dissatisfaction felt by employees will lead to poor service quality. However, it is not yet known how work-life balance affects service quality. This study aims to examine the effect of work-life balance on employee service quality, through the mediation of job satisfaction. This explanatory quantitative research involved 262 employees in Langkat Regency. Data analysis using the Structural Equation Model (SEM) operated through the SmartPLS program. The results show that job satisfaction mediates the effect of work life balance on employee service quality. The results of this study contribute to the problem of low employee service quality which is influenced by work life balance and mediated by job satisfaction.
THE INFLUENCE OF WORK LIFE BALANCE AND INTERPERSONAL COMMUNICATION ON JOB SATISFACTION IN TEBING TINGGI POLRES MEMBERS Muhammad Rasyidin; Sjahril Effendy P; Rahmi Lubis
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 3 No. 3 (2023): October (October-December)
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v3i3.1210

Abstract

This study aims to determine the effect of WLB and Interpersonal Communication on Job Satisfaction among members of the Tebing Tinggi Police. The population of this study were 124 members of the Tebing Tinggi Police. Sampling of this study by total sampling technique, where the entire population is a sample of 124 people. This research uses quantitative methods. The measurement tools used are the WLB scale, the Interpersonal Communication scale and the Job Satisfaction scale. Data analysis using multiple linear regression test. The results of this study indicate that (1) There is an influence of WLB on Job Satisfaction in members of the Tebing Tinggi Police, where the significance value is 0.000, namely 0.05, so the hypothesis is rejected.
THE INFLUENCE OF SELF-EFFICACY AND INTERPERSONAL COMMUNICATION ON PUBLIC SPEAKING ANXIETY IN KUALA 1 PUBLIC HIGH SCHOOL STUDENTS Twelvdes Sadrak Eire Simanjuntak; Rahmi Lubis; Suryani Hardjo
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 3 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i3.1900

Abstract

Nowadays, anxiety about speaking in public is a problem for many teenagers, especially students. Public speaking anxiety is certainly influenced by many factors. This research aims to analyze and see the influence between self-efficacy and interpersonal communication and public speaking anxiety. This research is included in causal associative quantitative research. The sample for this research was 298 students from SMA N 1 Kuala. Research data was collected using a research scale that was declared valid and reliable. The data analysis technique uses multiple linear regression analysis. The research results show that (1) The self-efficacy variable has a significant influence on public speaking anxiety which has a negative value, because based on the results of the t test, a significant level of 0.002 <0.05 is obtained. And the calculated t value > t table in One-Tailed, namely 10.152 > 2.05. With a coefficient value of 0.571, it means that if self-efficacy is within one unit, it will cause a decrease in students' public speaking anxiety. (2) The interpersonal communication variable in public has a significant influence on public speaking anxiety and has a positive value. Based on the results of the t test, a significant level of 0.03 < 0.05 was obtained and the calculated t value > t table was 2.125 > 2.05 in the Two-Tailed test. With a coefficient value of 0.404, it means that if interpersonal communication increases by one unit, it will lead to a decrease in students' public speaking anxiety. (3) Self-efficacy and interpersonal communication variables have a significant influence simultaneously on public speaking anxiety. Based on the results of the f test, a significance value of 0.000 < 0.05 was obtained and the calculated f value was 74.719 > f table of 4,013. So this proves that simultaneously the three independent variables have a significant influence on students' public speaking anxiety.
THE INFLUENCE OF PSYCHOLOGICAL WELFARE AND LEADER-MEMBER EXCHANGE ON WORK ENGAGEMENT FOR CLASS I MEDAN BAPAS PNS Ika Rasidina Daya; Rahmi Lubis; Yudistira Fauzy Indrawan
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 3 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i3.1901

Abstract

This study aims to determine the effect of psychological well-being and leader-member exchange on work engagement in the Civil Servants of Bapas Class I Medan. The population in this study were 140 civil servants. Sampling in this study uses a total sampling technique, where the entire population is the sample. This study uses quantitative methods using psychological well-being, leader-member exchange (LMX) and work engagement variables. The data analysis technique used in this study is multiple regression analysis. The results indicated that (1) There is a significant positive effect of psychological well-being on work engagement where 20.2% of the work engagement variable can be explained by the psychological well-being variables. (2) There is a significant positive effect of leader-member exchange on work engagement where 13.1% of the work engagement variable can be explained by the leader-member exchange variable. (3) There is a significant positive effect of psychological well-being and leader-member exchange on work engagement, where 22.7% of the work engagement variable can be explained by the independent variable, namely psychological well-being and leader-member exchange, while 77.3% is explained by other variables not explained in this study.
Penguatan Workforce Agility bagi Pendidik melalui Konsep Agile Classroom Maswandi; Suryani Hardjo; Rahmi Lubis; Beby Suryani Fithri; Vicky Fadian
Prioritas: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 02 (2022): EDISI SEPTEMBER 2022
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perubahan cepat dalam sistem pendidikan dan perkembangan teknologi menuntut pendidik memiliki kemampuan adaptif yang tinggi dalam menghadapi dinamika pembelajaran. Workforce agility menjadi kompetensi penting bagi pendidik agar mampu merespons perubahan secara fleksibel, reflektif, dan inovatif. Kegiatan ini bertujuan memperkuat workforce agility pendidik melalui penerapan konsep Agile Classroom. Pelaksanaan dilakukan pada 27 Agustus 2022 di Sekolah Kebangsaan KEM Terendak 2 Melaka, Malaysia, dengan metode pelatihan partisipatif yang meliputi penyampaian konsep, simulasi, diskusi reflektif, dan workshop penyusunan Agile Lesson Plan. Evaluasi dilakukan melalui pre-test dan post-test terhadap lima indikator utama. Hasil menunjukkan peningkatan rata-rata skor dari 56% menjadi 86%, dengan rata-rata kenaikan sebesar 30 poin. Temuan ini menunjukkan bahwa pendekatan Agile Classroom efektif dalam meningkatkan kesiapan adaptif dan profesional pendidik. Konsep ini berpotensi mendukung pengembangan budaya pembelajaran yang fleksibel, kolaboratif, dan berkelanjutan.
The role of work engagement as a mediator in the relationship between forgiveness at work and job satisfaction Friska Utami Saraswati Sembiring; Rahmi Lubis; Patisina Patisina
Jurnal Konseling dan Pendidikan Vol. 13 No. 4 (2025): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1192800

Abstract

Understanding the psychological mechanisms that enhance job satisfaction remains a critical issue, particularly in organizational contexts characterized by high interpersonal demands. Forgiveness at work has been increasingly recognized as a positive psychological resource that may foster healthier work relationships; however, its underlying mechanism in shaping job satisfaction remains underexplored. This study aims to examine the mediating role of work engagement in the relationship between forgiveness at work and job satisfaction. Using a quantitative approach, data were collected from 456 permanent employees of a private organization in Indonesia and analyzed using Structural Equation Modeling (SEM) with SmartPLS. The findings indicate that forgiveness at work has a significant indirect effect on job satisfaction through work engagement, demonstrating a meaningful mediation relationship. These results suggest that forgiveness contributes to job satisfaction primarily by strengthening employees’ emotional and cognitive attachment to their work. The study provides theoretical insight by clarifying the psychological pathway linking forgiveness and job satisfaction, and offers practical implications for organizations seeking to enhance employee well-being through relational and engagement-based interventions.
The role of job satisfaction as a mediator in the relationship between family support and turnover intention Sekar Dwi Ningrum; Rahmi Lubis; Suaidah Lubis
Jurnal Konseling dan Pendidikan Vol. 14 No. 1 (2026): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1193800

Abstract

High levels of turnover intention remain a critical issue in organizations, yet existing studies have predominantly focused on workplace factors while overlooking the role of family-based resources. Drawing on the Job Demands–Resources (JD-R) framework, this study addresses this gap by examining family support as an external resource and its influence on turnover intention through job satisfaction. This study aims to analyze the mediating role of job satisfaction in the relationship between family support and turnover intention among employees. A quantitative explanatory design was employed with a sample of 456 employees of PT. XYZ, selected using a proportional sampling technique. Data were collected through validated and reliable questionnaires and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results indicate that family support has a significant positive effect on job satisfaction and a significant negative effect on turnover intention. Job satisfaction also shows a significant negative effect on turnover intention and partially mediates the relationship between family support and turnover intention. These findings demonstrate that family support not only directly reduces employees’ intention to leave but also indirectly influences it by enhancing job satisfaction. Theoretically, this study extends the JD-R framework by integrating family support as an external resource that contributes to employee retention mechanisms. Practically, the findings emphasize the importance of incorporating family-supportive policies to strengthen job satisfaction and reduce turnover intention, thereby promoting organizational sustainability.
THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING THE EFFECT OF PERCEIVED VALUE ON GOJEK CUSTOMER LOYALTY IN MEDAN CITY Siregar, Arifah Rakatasya; Fadillah, Risydah; Lubis, Rahmi
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1323

Abstract

The rapid expansion of app-based transportation services in Indonesia has intensified competition and increased customer switching, making loyalty a critical challenge for market leaders such as Gojek. This study investigates how perceived value influences customer loyalty and examines the mediating role of customer satisfaction among Gojek users in Medan City. A quantitative explanatory design was employed using an online survey administered from 6–20 November 2025. Data were collected from 375 respondents selected through purposive sampling and analyzed using PLS-SEM (SmartPLS). The findings show that perceived value positively and significantly affects customer loyalty (? = 0.350; p < 0.001) and strongly predicts customer satisfaction (? = 0.691; p < 0.001). Customer satisfaction also has a significant positive effect on loyalty (? = 0.553; p < 0.001). Mediation analysis confirms that customer satisfaction significantly mediates the relationship between perceived value and loyalty (?_indirect = 0.382; p < 0.001), indicating that the value–loyalty link is predominantly realized through satisfaction. The study reinforces the value–satisfaction–loyalty chain in digital service contexts and highlights that strengthening multidimensional perceived value—especially experiential and emotional components—can enhance satisfaction and sustain customer loyalty in highly competitive online transportation markets.
Co-Authors Adawiyah, Zain Adra Khalisha Aswandi Afiq, Muhammad Farid Agustina Aldira Aulia Muhaimin Alyani, Nurin Nadhira Amaliyana, Rizki Amanah Surbakti Anda, Riski Anggraini, Maria Astari, Tamara Dwi Ayulanningsih Beby Suryani Fithri Choong, Thum Chern Christen Natalia Cindy Rahma Wati Desi Ritha Hutasoit Desi Sintyasari Diah Syahfitri Dian Susilawati Dwi Yasni Habibah Effendy, Sjahril Eka Putri Wulandari Ernita Mariana Ginting Ernita Mariana Ginting, Ernita Evanireni Julietta Purba Fadhillah Fauza Fadillah Fadillah Fonny Dameaty Hutagalung Friska Utami Saraswati Sembiring Hasanuddin Hasanuddin Hasanuddin Hendra Yanuar Hendriati Agustiani Hendriati Agustiani, Hendriati Holisane Angela Keliat Hutapea, Imelda Lan Maretny Ika Rasidina Daya Indah Kemala Hasibuan Indah Kemala Hasibuan, Indah Kemala Indrawan, Yudhistira Fauzy Indrawan, Yudistira Fauzi Iqbal Maulana Irma, Nova Hapizsyah Kaiman Turnip Kaiman Turnip, Kaiman Khairunnisa Siregar Khalisah, Shilmi Lince Kristina Tafonao Lince Kristina Tafonao Lubis, Elida Fitri Khairuna Maswandi Maylinda, Risky Nurlita Merri Hafni Miranda Puspita N Mita Sumayyah Muhammad Qodri Muhammad Rasyidin Muharrani, Tis'a Mutiara Syalasy Sumasta Mutiara Wardhani N, Miranda Puspita Nabila Agnil Alivia Nasywa Fitri Aswali Dhiya Natasha Ashari Nauli Ricardo Sitorus Nefi Darmayanti Nefi Darmayanti Nellinda Syafitri Nellinda Syafitri Ni Kadek Vidieya W Vidieya W Nova Hapizsyah Irma Novi Zulfiyanti Nur Annisa Tanjung Nurin Nadhira Alyani Nurul Hidayati Ozi Zulfani Surbakti Patisina Purba, Hendi Saputra Putri Ayu Rizki Putri Ayu Rizki Putri Fatimah Putri Ratna Sari Rafika Wulandari Ratna Jatnika Ridha Fadilah Azmi Riski Anda Risky Nurlita Maylinda Risky Nurlita Maylinda Rislisa Rislisa Rislisa Rislisa, Rislisa Risydah Fadilah Roza Noviardhana Hidayat S. Sugiyanto Saibun Hamdi Dalimunthe Salamiah Sari Dewi Salianto Salianto Salianto Salianto, Salianto Sari, Dhedek Ramadhani Permata Sekar Dwi Ningrum Sembiring, Ardha Aulia Rovica Br Shilmi Khalisah Siregar, Arifah Rakatasya Siregar, Khairunnisa Sitanggang, Martua Siti Aisyah Siti Rahma Sjahril Effendy Sjahril Effendy P Sonni Willi Munte Sri Ngayomi Yudha Wastuti Sri Ngayomi Yudha Wastuti, Sri Ngayomi Sri Wahyuni Harahap Suaidah Lubis Sulaiman, Jihan Sunarto Sunarto Sunarto Sunarto Suriyanto Suriyanto, Suriyanto Suryani Hardjo Syafitri, Nellinda Syahfitri, Diah Tafonao, Lince Kristina Tamara Dwi Astari Tanjung, Nur Annisa Thum Chern Choong Tia Agustina Wati Tis'a Muharrani Twelvdes Sadrak Eire Simanjuntak Ummu Khuzaimah Veronika Putri Vicky Fadian Vitari Fahlika Wati, Tia Agustina Winari Lestari Wulandari, Rafika Yono Yono Yudhistira Fauzy Indrawan Yudistira Fauzi Indrawan Yudistira Fauzy Indrawan Yudistira Fauzy Indrawan Yudistira Fauzy Indrawan Yudistira Yudistira Zahra Arridhani Siregar Zahrotur Rusyda Hinduan Zain Adawiyah Zuhdi Budiman Zulfiyanti, Novi