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All Journal Ekuitas: Jurnal Pendidikan Ekonomi Journal of Economic, Bussines and Accounting (COSTING) Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan SEIKO : Journal of Management & Business Jurnal Mantik Jurnal Ilmiah Edunomika (JIE) Jurnal Informatika Ekonomi Bisnis Jurnal Ekuivalensi Management Studies and Entrepreneurship Journal (MSEJ) Enrichment : Journal of Management Jurnal Manajemen Perhotelan dan Pariwisata Community Empowerment Jurnal Pengabdian kepada Masyarakat International Journal of Social Science Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) Berajah Journal Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Innovation Research and Knowledge Publikasi Ilmiah Bidang Pengabdian Kepada Masyarakat (SIKEMAS) Jurnal Ilmiah Hospitality Management Jurnal Abdi Masyarakat Jurnal Ilmiah Pariwisata dan Bisnis Journal of Artificial Intelligence and Digital Business Journal of Business on Hospitality and Tourism Jurnal Informatika Ekonomi Bisnis Ekuitas Jurnal Pnedidikan Ekonomi Jurnal Ilmiah Manajemen Dan Kewirausahaan Brilliant International Journal of Management and Tourism Jurnal Pengabdian Kepada Masyarakat Indonesia
Eka Sudarmawan, I Wayan
Institut Pariwisata Dan Bisnis Internasional
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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The Determinant of Decision to Visit Tourism Destination Nyoman Surya Wijaya; I Wayan Eka Sudarmawan; I Gusti Made Sukaarnawa
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 9 No. 2 (2021)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v9i2.40452

Abstract

This study aims to examine how the decision to visit tourists to tourist destinations Tirta Empul Temple Tampaksiring Gianyar Bali. The dependent variable used in this study is the decision to visit, while promotion, destination attributes and place branding are independent variables. The population of the study were visitors who came to the Tirta Empul Temple Tourism Destination, the research sample was 105 people using accidental sampling technique, with a quantitative descriptive approach, using analytical tools. Partial Least Square (PLS) software SmartPLS. The results of the analysis show promotion and destination attributes have a positive and significant effect on place branding with a value of 7.098 and 6.626, respectively, promotion has a positive and insignificant effect on decisions to visit tourist destinations with a value of 1.603, destination attributes have a positive and significant effect on decisions to visit tourist destinations with a value of 1.603. 3,429, place branding has a positive and significant effect on decisions to visit tourist destinations with a value of 4.646, the formation of place branding is more dominantly influenced by destination attributes, and decision making to visit tourist destinations is more dominantly influenced by place branding. Place Branding acts as a full mediator.
Identify the factors pushing and pulling interest in revisiting millennial tourists to the Kintamani tourist area, Bali Darsana, I Made; Kartimin, I Wayan; Sudarmawan, I Wayan Eka
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5048

Abstract

One of the determining factors in the success of a tourism destination is the emergence of tourists' interest in visiting again, because it can have a significant impact on the local economy and tourism industry. In recent years, a new trend has emerged in the world of traveling where the majority of people traveling are young people, known as the millennial generation. This study aims to analyze the push factors and pull factors for millennial generation tourists in making repeated tourist visits to the Kintamani Tourism Area in Bali. The method used in this research is an exploratory descriptive method. The variables used are tourist characteristics and motivation to visit which are divided into two sub-variables, namely push factors and pull factors. Data was obtained through a survey by distributing questionnaires using purposive sampling to 80 millennial tourists who visited the Kintamani Tourism Area. Next, data analysis was carried out using descriptive statistics in the form of tables and graphs to draw conclusions. The research conclusion is that there are 4 push factors (escape/looking for entertainment, relaxation, romance, educational opportunity) and 2 pull factors (natural beauty and climatic conditions) that determine the interest of millennial tourists in returning to the Kintamani Tourism Area
Analysis of Organizational Justice, Competence and Work Motivation to Improve the Performance Andi Wardana, Miko; Yanita; I Wayan Eka Sudarmawan; Teguh Setiawan Wibowo; Hendrik Pandiangan
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 2 (June 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.246 KB) | DOI: 10.37034/infeb.v5i2.589

Abstract

This study examined the influence of organizational justice, competence, and work motivation on the performance of Denpasar city government. The results indicated that organizational justice, competence, and work motivation had positive and significant effects on employee performance. When employees perceive fairness and justice within the organization, possess the necessary competencies, and are motivated to excel in their work, it positively impacts their performance. The combined influence of these variables accounted for 60.4% of the variance in employee performance, indicating a relatively strong relationship. Based on the findings, it is recommended that Government Office focus on promoting fairness and justice, developing employee competencies, and sustaining motivation to enhance performance. Implementing policies and practices that ensure fairness, providing training and development opportunities, and fostering a supportive work environment can lead to a productive and satisfied workforce, resulting in improved performance outcomes and better service delivery to the community. However, it is essential to consider other factors that may also influence employee performance but were not included in this study.
Exploring the Resilience of Vocational Training Instructors: Validating Resilience Measurement for Effective Coping in Education and Career Development Challenges Sudarmawan, I Wayan Eka; Purnantara, I Made Hadi; Wardana, Miko Andi
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.768

Abstract

This research presents a comprehensive exploration of vocational training instructors at Training Centers (LPK) in Denpasar, focusing on the validation of the 10-item CD-RISC scale as a measure of resilience. Utilizing SPSS software for discriminant item analysis, the study confirmed the suitability of all scale items, establishing their reliability in assessing resilience within the unique context of vocational training. The calculated corrected item-total correlations indicated a robust relationship between individual items and the overall scale. Cronbach's Alpha coefficients, consistently high at 0.963 both overall and based on standardized items, underscored the internal consistency of the 10-item CD-RISC scale. This research contributes to the understanding of resilience among vocational training instructors, emphasizing the importance of tailored measurement tools for specific contexts. The affirmed reliability of the scale suggests its utility for future research endeavors aimed at enhancing the resilience of vocational training instructors in Denpasar. Beyond academic implications, this study holds practical value for improving training programs and supporting instructors in navigating the challenges inherent in their profession.
PENGARUH KESELAMATAN KERJA, KOMPENSASI, LINGKUNGAN KERJA, TERHADAP TURNOVER INTENTION KARYAWAN HOTEL DI BALI Ramdhan Kurniawan; I Wayan Pantiyasa; I Wayan Eka Sudarmawan; Ni Wayan Rena Mariani; Laula Dwi Marthika
JURNAL ILMIAH EDUNOMIKA Vol 7, No 2 (2023): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i2.9618

Abstract

The incidence of high turnover in a company will have a negative impact, namely the instability and uncertainty of the workforce and personnel costs that become larger. Turnover can be caused by various factors, in this study will focus on the influence of work safety, compensation, work environment. Samples were taken as many as 98 respondents from all hotel employees in the Province of Bali. The sample is determined by simple random sampling technique. Data was collected using a questionnaire instrument. The data analysis technique used is the linear regression method using the SPSS application. The results obtained from this study note that all variables have an influence on turnover intention. Occupational safety has a positive and significant effect on turnover intention with a value of 0.000
Pengaruh Layanan, Harga, dan Brand Image Terhadap Loyalitas Konsumen Putra, I Putu Dedy Cahaya; Pantiyasa, I Wayan; Sudarmawan, I Wayan Eka
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 9 (2024): Jurnal Ilmiah Pariwisata dan Bisnis September 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i9.871

Abstract

Loyalitas konsumen merupakan aspek utama dalam pembelian ulang suatu produk khususnya yang mempunyai kualitas baik dari segi pelayanan, harga bersaing serta brand image yang terkenal. Visi penelitian ini guna mencari tahu pengaruh dari layanan, harga, serta brand image secara serempak pada loyalitas konsumen di NOOK Restaurant Umalas, guna mengetahui pengaruh layanan pada loyalitas konsumen di NOOK Restaurant Umalas, guna mengetahui pengaruh harga pada loyalitas konsumen di NOOK Restaurant Umalas dan guna mengetahui pengaruh brand image pada loyalitas konsumen pada NOOK Restaurant Umalas. Responden ini diperoleh dengan mempergunakan rumus dari Hair et al, 2009 dalam Pantiyasa, 2013 dengan teknik quota sampling sebanyak 60 responden. Adapun data yang diperoleh merupakan data primer (angket) serta data sekunder (sejarah restaurant serta struktur organisasi restaursnt), data primer akan dianalisa mempergunakan analisis regresi linear berganda sebelum melaksanakan regresi linear berganda, diawali dengan pengujian validitas dan reliabilitas. Setelah itu data akan diuji menggunakan pengujian asumsi klasik mencakup pengujian normalitas, heteroskedastisitas, serta multikolinearitas. Guna melakukan pengujian hipotesis data diolah dengan SPSS 26 dengan pengujian pengujian F serta pengujian T. Temuan dari pengolah data di peroleh : 1) layanan, harga, serta brand image secara serempak mempunyai pengaruh yang positif serta signifikan pada loyalitas konsumen, 2) layanan mempunyai pengaruh positif serta signifikan pada loyalitas konsumen, 3) harga mempunyai pengaruh positif serta signifikan pada loyalitas konsumen serta 4) brand image memiliki pengaruh positif serta signifikan pada loyalitas konsumen. Saran untuk penelitian ini yaitu agar NOOK Restaurant Umalas dapat meningkatkan lagi layanan yang diberikan baik itu dari segi keandalan, daya tanggap, dan empati. NOOK restaurant pun diharap mampu memberi harga yang kompetitif agar dapat menumbuhkan rasa loyalitas konsumen kearah yang positif. Consumer loyalty is a major aspect in repurchasing a product, especially one that has good quality in terms of service, competitive prices and a well-known brand image. The vision of this research is to find out the effect of service, price, and brand image simultaneously on consumer loyalty at NOOK Restaurant Umalas, to determine the effect of service on consumer loyalty at NOOK Restaurant Umalas, to determine the effect of price on consumer loyalty at NOOK Restaurant Umalas and determine the effect of brand image on consumer loyalty at NOOK Restaurant Umalas. These respondents were obtained using the formula from Hair et al, 2009 in Pantiyasa, 2013 with a quota sampling technique of 60 respondents. The data obtained are primary data (questionnaire) and secondary data (restaurant history and restaurant organizational structure), primary data will be analyzed using multiple linear regression analysis before carrying out multiple linear regression, starting with validity and reliability testing. After that, the data will be tested using classical assumption testing including normality, heteroscedasticity, and multicollinearity testing. In order to test the hypothesis, the data is processed with SPSS 26 with F testing and T testing. The findings from the data processing are obtained: 1) service, price, and brand image simultaneously have a positive and significant influence on consumer loyalty, 2) service has an influence positive and significant on consumer loyalty, 3) price has a positive and significant influence on consumer loyalty and 4) brand image has a positive and significant influence on consumer loyalty. Suggestions for this research are that NOOK Restaurant Umalas can improve the services provided in terms of reliability, responsiveness, and empathy. NOOK restaurant is also expected to be able to provide competitive prices in order to foster a sense of consumer loyalty in a positive direction.
Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Loyalitas Konsumen dengan Kepuasan Konsumen sebagai Variabel Intervening Kartika, Ni Luh Dewi; Semara, I Made Trisna; Sudarmawan, I Wayan Eka
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 3 No. 9 (2024): Jurnal Ilmiah Pariwisata dan Bisnis September 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v3i9.881

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan dan kualitas produk terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di Pubas Coffee by Goldmine. Populasi dalam penelitian ini adalah konsumen yang datang ke Pubas Coffee by Goldmine. Pengambilan sampel dalam penelitian ini adalah 100 orang. Metode yang digunakan dalam pengumpulan data ini adalah kuesioner dan wawancara. Metode yang digunakan dalam menganlisi penelitian ini adalah menggunakan uji. Berdasarkan hasil penelitian ini menujukkan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan konsumen, Kualitas produk berpengaruh positif dan signifikan terhadap kepuasan konsumen, Kualitas pelayanan tidak berpengaruh positif dan signifikan terhadap loyalitas konsumen, Kualitas produk berpengaruh positif dan signifikan terhadap loyalitas konsumen, Kepuasan konsumen berpengaruh positif dan signifikan terhadap loyalitas konsumen, Kualitas pelayanan berpengaruh postif dan signifikan terhadap loyalitas melalui Kepuasan konsumen dan kepuasan konsumen mampu memediasi kualitas pelayanan terhadap loyalitas konsumen, Kualitas produk berpengaruh positif dan signifikan terhadap loyalitas konsumen melalui kepuasan konsumen dan kepuasan konsumen mampu memediasi kualitas produk terhadap loyalitas konsumen. This study aims to determine the effect of service quality and product quality on consumer loyalty with customer satisfaction as an intervening variable at Pubas Coffee by Goldmine. The population in this study are consumers who come to Pubas Coffee by Goldmine. Sampling in this study were 100 people. The methods used in this data collection are questionnaires and interviews. The method used in analyzing this research is using the SmartPls test (Outer Model Test, Inner Model Test, and Path Analysis Path). , Service quality has no positive and significant effect on consumer loyalty, Product quality has a positive and significant effect on consumer loyalty, Consumer satisfaction has a positive and significant effect on consumer loyalty, Service quality has a positive and significant effect on loyalty through consumer satisfaction and customer satisfaction is able to mediate service quality on consumer loyalty, product quality has a positive and significant effect on consumer loyalty through consumer satisfaction and consumer satisfaction is able to mediate product quality on consumer loyalty.
PENGARUH FASILITAS, KUALITAS PELAYANAN DAN LINGKUNGAN FISIK TERHADAP KEPUASAN KONSUMEN MENGINAP DI HOTEL NEO EL TARI KUPANG I Made Hadi Purnantara; I Wayan Eka Sudarmawan
Journal of Innovation Research and Knowledge Vol. 4 No. 7: Desember 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i7.9275

Abstract

The focus of this research is to find out the effect of facilities, environment and service standards partially and simultaneously on customer satisfaction at Hotel Neo El Tari Kupang. The research was carried out at Hotel Neo El Tari Kupang, using 85 respondents as a sample. The Coefficient of Determination Test, F Test, and t Test were used in this work along with the Classical Assumption Test, Multiple Linear Regression Analysis, and F Test. as a technique in analyzing data. Through this research it was produced that simultaneously facilities, The physical atmosphere and service quality both significantly influence consumer happiness. Customer satisfaction is affected by facilities and service quality by a factor of 57.4%. The author gives advice to Hotel Neo El Tari Kupang to always provide complete and quality facilities according to what consumers need, provide maximum service and create an environment that is able to provide comfort for consumers.
MENGEKSPLORASI DAMPAK BEBAN KERJA DAN KOMPENSASI TERHADAP INTENSI TURNOVER KARYAWAN DI DEPARTEMEN FOOD & BEVERAGE DI MANDAPA, A RITZ-CARLTON RESERVE Lolo, Stefanny Falia; Sudarmawan, I Wayan Eka; Suwintari, I Gusti Ayu Eka
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.13616

Abstract

Penelitian ini menguji dampak dari beban kerja dan kompensasi terhadap turnover intention di antara karyawan di departemen Food & Beverage di Mandapa a Ritz-Carlton Reserve, yang berlokasi di Ubud, Bali. Dengan menggunakan pendekatan kuantitatif, penelitian ini menggunakan data yang dikumpulkan melalui kuesioner yang disebarkan kepada 35 karyawan. Penelitian ini menggunakan berbagai uji statistik, termasuk analisis deskriptif, analisis regresi berganda, dan uji hipotesis, dengan menggunakan perangkat lunak SPSS. Hasil penelitian menunjukkan bahwa beban kerja dan kompensasi memiliki pengaruh negatif yang signifikan terhadap turnover intention. Secara khusus, beban kerja ditemukan berpengaruh negatif terhadap intensi turnover, dimana karyawan menganggap beban kerja dapat dikelola karena adanya kompensasi seperti cuti pengganti untuk lembur. Selain itu, kompensasi terbukti menurunkan turnover intention, karena karyawan merasa bahwa kompensasi mereka memenuhi kebutuhan mereka, menumbuhkan rasa penghargaan dan motivasi. Selain itu, kedua variabel tersebut secara bersama-sama berkontribusi dalam mengurangi turnover intention, dengan 57,8% dari variasi turnover intention dijelaskan oleh beban kerja dan kompensasi. Penelitian ini menyimpulkan bahwa beban kerja yang adil dan kompensasi yang memadai dapat secara signifikan mengurangi turnover intention, sehingga meningkatkan retensi karyawan di Mandapa a Ritz-Carlton Reserve.
Workshop Pembuatan Video Pembelajaran Berbasis Kompetensi bagi Instruktur LPK di Kota Denpasar Pramudito, Sabrina Jocelyne; Susanti, Luh Eka; Arun Suwi Arianty, A.A. Ayu; Astina, Made Arya; Eka Sudarmawan, I Wayan
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 3 (2025): Abdira, Juli
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i3.779

Abstract

Vocational Training Centre (Lembaga Pelatihan Kerja/LPK) are educational institutions that prepare skilled workers through a series of competency-based training programs. In Denpasar City, the delivery of engaging training materials that meet the needs of the younger, more visually-oriented generation still faces challenges, including the lack of innovative and relevant learning media, as well as limited technological skills among LPK instructors. This community service activity aims to improve the quality of learning through a workshop on creating competency-based learning videos for LPK instructors. The method involved presentations and hands-on practice in video production, including scriptwriting, video shooting, and basic editing. The results showed that each workshop participant successfully produced a simple learning video and gained a comprehensive understanding of the video-making process. Therefore, this workshop has significantly contributed to enhancing the quality of competency-based learning that is adaptive to the development of the digital era and the demands of the workforce.
Co-Authors A.A.Ayu Arun Arianti Apriyani, Ni Wayan Mega Sari Aracelli Evalia Arun Suwi Arianty, A. A. Ayu Astina, Made Arya Ayu Suwita Yanti Chandraningsih, Putu Diah Darsana, Kadek Bayu Dwipayana, I Made Agus Eka Susanti, Luh Gunawan Gunawan Hadi Purnantara, I Made Hanadila, Kadek Hendrik Pandiangan Hendrik Pandiangan I Gusti Ayu Melistyari Dewi I Gusti Ayu Trisna Maheswari I Gusti Bagus Agga Wiguna I Gusti Bagus Angga Wiguna I Ketut Muliadiasa I Made Darsana I Made Hadi Purnantara I Nyoman Gede Astina I Wayan Kartimin I Wayan Restu Suarmana, I Wayan Restu Ida Bagus Ketut Soma Antara Immanuel, Louis Vincent Jusri Jusri Kadek Wira Adi Saputra Kartika, Ni Luh Dewi Komang Trisna Pratiwi Arcana Komang Trisna Pratiwi Arcana Lanovia Amir, Firlie Laula Dwi Marthika Lolo, Stefanny Falia Luh Eka Susanti Manuaba, Ida Bagus Ari Artha Kusuma Mella Manika Surya Dewi, Ni Kadek Mudinillah, Adam Natalya, K. Denyk Anissa Ni Made Ayu Charisa Putri Ni Made Yuni Kusumadewi Ni Putu Sri Deviani Ni Wayan Astri Utami Nyoman Ning Nusha Nur Pertiwi Nyoman Surya Wijaya Okta Artawan, I Made Pantiyasa, I Wayan Parwati, Komang Shanty Muni Pramudito, Sabrina Jocelyne Pranatha, Gede Rio Surya Purnantara, I Made Hadi Putra, I Gusti Ngurah Agung Rama Adi Putra, I Putu Dedy Cahaya Putu Dea Sukma Sugiarti Putu Sabda Jayendra Ramdhan Kurniawan Rena Mariani, Ni Wayan Rinayanthi, Ni Made Risman Risman Sanjaya, I Wayan Kiki Sapina, Kadek Resa Saputra, Kadek Wira Adi Semara, I Made Trisna Setiono, Daniel Sirait, Anita Priskila Sukaarnawa, I Gusti Made Supit, Enrico Surismayani, Ni Wayan Susanti, Putu Herny Suwintari, I Gusti Ayu Eka Teguh Setiawan Wibowo Teguh Setiawan Wibowo Titing Koerniawaty, Francisca Tunjungsari, Komang Ratih Wardana, Miko Andi Wastuty, Kezia Mirna Widiarsa, Jennifer Yanita YANITA YANITA Yoga Yuniadi