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All Journal Briliant: Jurnal Riset dan Konseptual International Journal of Artificial Intelligence Research Journal of Humanities and Social Studies International Journal of Business Studies Emerging Markets : Business and Management Studies Journal Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Sustainable: Jurnal Kajian Mutu Pendidikan Jurnal Kewarganegaraan International Journal of Engineering, Science and Information Technology Journal of Sustainable Community Development (JSCD) TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Apollo: Journal of Tourism and Business Innovative: Journal Of Social Science Research Jurnal Penelitian Chanos Chanos Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering Salus Publica Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pengabdian Kepada Masyarakat Kalam JIPITI: Jurnal Pengabdian kepada Masyarakat JCRIM (Journal of Current Research In Multidisciplinary) Jurnal Pengabdian dan Inovasi Masyarakat
Anantadjaya, Samuel PD
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The Influence Of Crisis Leadership, Knowledge Management And Innovation Culture On Organizational Resilience In Higher Education Institutions Gai, Ardiyanto Maksimilianus; Anwar, Chairul; Anantadjaya, Samuel PD; Kusnadi, Iwan Henri; Hendratni, Tyahya Whisnu; Supriatna, Dasep
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5473

Abstract

Higher education institutions need to establish strong organizational resilience because their educational systems must adapt to sudden unpredictable changes that occur in their dynamic environments. The research investigates the relationship between crisis leadership knowledge management and innovative work environments and their impact on institutional resilience at higher education institutions. The researchers conducted their study through a quantitative research method which used an explanatory research design. The study collected data through a structured questionnaire which surveyed 180 participants who worked as unit leaders and lecturers and educational staff members from different Indonesian higher education institutions that the researchers selected through purposive sampling method. The researchers used multiple linear regression to analyze data after they finished testing validity and reliability and classical assumptions. The study demonstrates that organizations achieve resilience through the combination of crisis leadership activities and knowledge management practices and innovation work environment implementation. The research demonstrates that leadership attributes and cognitive elements and cultural components work together to establish organizational resilience in higher education institutions. The research findings show that sustainable organizational resilience practices enable higher education leaders to create policies which enhance institutional adaptability.
The Influence of Platform Ease of Use, IT Infrastructure Quality and Digital Training Effectiveness on the Digital Employee Experience of Human Resources Department Employees Sidjabat, Sonya; Purwati, Sri; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Tawil, Muhamad Risal; Sonani, Nia
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.282

Abstract

Organizations need to establish a suitable digital employee experience platform which enables their employees to work effectively while maintaining high productivity levels to achieve their digital transformation goals in Human Resources. This study examines how platform usability and IT system performance and digital training methods together influence the digital work experience of Human Resources Department employees. The researchers used a quantitative research approach that employed an explanatory framework to conduct their investigation. The researchers obtained data by conducting a survey to 160 participants who were selected through purposive sampling. The researchers conducted data analysis through multiple linear regression after they validated and verified reliability and classical assumption testing. The results demonstrated that platform usability together with IT system performance and digital training methods created a positive impact on the digital work experience. The study shows that three elements create an effective digital work environment because users need a system that they can easily operate while technological systems must function reliably and digital training programs must succeed in their execution. The study findings offer organizations practical guidance to create digital HR systems which enhance employee satisfaction and productivity.
The Influence of Customer Digital Engagement, Organizational Agility, and Strategic Alignment on Digital Business Performance in the Fintech Industry Djunaedi, Djunaedi; Widyastuti, Niken; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Kusnadi, Iwan Henri; Muarief, Fahrurozi
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.290

Abstract

The fintech sector requires businesses to select suitable technological tools and develop operational methods that will enable them to conduct their digital business activities. The research study examines how customer digital interaction together with organizational agility and strategic alignment impacts the digital business results of the fintech sector. The research project uses a quantitative research approach together with an explanatory research framework. The researchers used purposive sampling methods to distribute questionnaires to 170 employees from various fintech companies. The researchers conducted data analysis through multiple linear regression after they completed validity testing and reliability testing together with classical assumption testing. The results show that customer digital engagement together with organizational agility and strategic alignment create positive effects on digital business performance within the fintech industry. Customer digital engagement enables customers to establish deeper connections with digital services while organizational agility allows companies to adjust their operations according to market conditions and strategic alignment ensures that business operations work in harmony with information technology to achieve maximum technology advantages. The research results enable fintech companies to achieve sustainable improvements in their digital business performance through practical results.
The Influence of Adaptive Organizational Culture, Knowledge Management Capability, and Academic Innovation Climate on Agile Leadership Performance in Higher Education Institutions Pettalongi, Sagaf S.; Subroto, Desty Endrawati; Suhara, Ade; Nudu, Josef Hernawan; Nawangwulan, Irma M; Anantadjaya, Samuel PD
Journal of Current Research In Multidisciplinary Vol. 3 No. 4 (2025): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Higher education institutions need leaders who can handle the fast-paced changes which currently shape their academic environments. The research investigates how adaptive organizational culture and knowledge management capacity and academic innovation climate affect agile leadership performance in higher education institutions. The study utilized quantitative research methods which required an explanatory research design to conduct its study. The researchers used purposive sampling to collect data from 140 respondents who worked as leaders and academic staff at higher education institutions. The researchers used multiple linear regression to analyze data after they validated the data and confirmed its reliability and tested classical assumptions. The results show that adaptive organizational culture and knowledge management capability and academic innovation climate together with their individual elements create a major positive effect on agile leadership performance. The study results show that organizations can enhance their agile leadership capabilities through two methods which include strengthening their adaptive organizational culture and using effective knowledge management and establishing a positive academic innovation environment. The study provides theoretical contributions to the existing body of knowledge about educational management and organizational leadership. The study results offer practical guidance to higher education institution managers who need to develop leadership programs that promote adaptive skills and innovative capabilities.
The Influence of Organizational Support, Team Collaboration, and Job Security on Job Satisfaction of Health Workers at Regional General Hospitals Tawil, Muhamad Risal; Subroto, Desty Endrawati; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Violin, Vivid; Putranto, Samuel Aditya Eko
Journal of Current Research In Multidisciplinary Vol. 4 No. 1 (2026): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study examines the effects of organizational support and team collaboration and job security on job satisfaction among healthcare staff working in a regional general hospital. The study used quantitative research methods which involved researchers distributing questionnaires to 130 selected participants who were chosen through purposive sampling. The researchers conducted data analysis by using multiple linear regression which needed testing of both validity and reliability together with normality testing and heteroscedasticity testing and multicollinearity testing. The research found that organizational support and team collaboration and job security positively impacted job satisfaction which reached statistically significant results. Healthcare workers can perform their duties in a secure work environment which exists because organizations provide support and teams work together and employees have job security. The three variables together explain all changes that occur in job satisfaction levels. The study results assist hospital administrators in developing successful plans which will enhance healthcare worker job satisfaction and improve healthcare service delivery.
The Influence of Website Usability, Social Media Engagement, and Omnichannel Integration on the Digital Customer Experience of Online Retail Hendratni, Tyahya Whisnu; Hamdany, Mohammad Azharie; Nawangwulan, Irma M; Anantadjaya, Samuel PD; Nurdiansyah, Yanuar; Violin, Vivid
Journal of Current Research In Multidisciplinary Vol. 4 No. 1 (2026): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research study investigates the impact of three factors which are Website Usability Social Media Engagement and Omnichannel Integration on Digital Customer Experience in online retail websites. The study used a quantitative approach with a survey method by distributing questionnaires to 200 active online retail consumers selected using a purposive sampling technique. The research required respondents to meet three requirements which included making two online purchases within the previous six months and using social media platforms and accessing multiple digital channels from different companies. The research team used multiple linear regression analysis to process the collected data. The data underwent testing before the analysis process through validity testing and reliability testing and classical assumption testing which included assessments of normal distribution and testing for heteroscedasticity and multicollinearity. The study proved that Website Usability together with Social Media Engagement and Omnichannel Integration created a positive relationship which reached a statistically significant impact on Digital Customer Experience. The results demonstrate that three factors which include website usability and social media customer engagement and cross-channel service integration show a strong impact on digital customer experience in online retail stores.
Co-Authors ABDUL HARIS LAHUDDIN Abdurohim Abdurohim, Abdurohim Agus Rachmat, Timotius Ahmad, Srifatmawati Alamsyah - Alfiana Alfiana Alfiyanto, Afif Aman Wirakartakusumah Amelia Naim Indrajaya Anggreni, Made Ayu Anugriaty Indah Asmarany Ardiyanto Maksimilianus Gai Assery, Syeh AYU LESTARI Azizi, Muhammad Bahtiar Efendi Borosi, Deby C Brian McNerney Chairul Anwar Daniella CE Samuel DC Ethan Samuel desi kristanti, desi Devy Sofyanty Diawati, Prety Dina Fahma Sari, Dina Fahma Djunaedi Djunaedi Donny Dharmawan Erlin Dolphina Fatimah Malini Lubis Gede Wirabuana Putra Hadiati, Lia Hamdany, Mohammad Azharie Hari Ara Hariandja Hariandja, Hari Ara Hariandy Hasbi Hendy Tannady Hermiyetti, Hermiyetti - Heryadi, Ferry Irdawati Irdawati Irma M Nawangwulan Irma M. Nawangwulan Irwan Moridu Isna Juwita Iswahyu Pranawukir Jayanti, Ansri Jayanto, Imam Josef Hernawan Nudu Kadeni Kadeni, Kadeni Kusnadi, Eko Kusnadi, Iwan Henri Kusumawati, Diana Anggraini LAHUDDIN, ABDUL HARIS lestari, winda LISTIANA SRI MULATSIH Lumentah, Natalia Reyne Mardikawati, Budi Mardikawati McNerney, Brian Mohammad Wahiddudin Muarief, Fahrurozi Muhamad Risal Tawil Muklis Muklis Muqaddasah, Pikat AR Nawangwulan, Irma M Niken Widyastuti Nurdiani, Tanti Widia Nurfadilah, Dety Nurhayati, Eni Candra Oktavianis, Yusrika PA Andiena Nindya Putri Poetry Ken Savitri Pratama, Sasotya Purnamasari, Eva Putranto, Samuel Aditya Eko Racmat, Timotius A Rakhmawati, Eni Ramli, Akhmad Ratnawati Ratnawati Renika Hasibuan Rihfenti Ernayani sabil sabil, sabil Sagaf S. Pettalongi Saliu, Fluturim Samuel, Daniella CE Samuel, Daniella Christy Eryn Samuel, DC Ethan Sari , Dyan Prawita Sari, Ade Risna Sasotya Pratama Setio, Yusuf Budi Setyawan, Antonius Ary Sidjabat, Sonya Sjahruddin, Herman Sri Purwati, Sri St. Sukmawati. Subroto, Desty Endrawati Sufyati HS Suhara, Ade Sukma , Agus Hitopa Sukma Sulawati, Sulawati Sumartono Sumartono Sunardi Ginting Supriatna, Dasep Suroso, Adi Surya, Iqbal Susanto Susanto Suwandi Ng Timotius Agus Rachmat Timotius Agus Rachmat, Timotius Agus Tyahya Whisnu Hendratni Upik Djaniar Verawaty Verawaty Violin, Vivid Vivi Adeyani Tandean, Vivi Adeyani Wahiddudin, Mohammad Yanuar Nurdiansyah, Yanuar Yuliawati, Minar Yulita F Susanti Zahirsjah, Cut Sjahrifa Zahirsjah, Rifa Zulaecha, Hesty Erviani