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Komar Priatna, Deden

Faculty Of Economics And Business, Winaya Mukti University, Bandung

Author-ID : 1513053

Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Social Sciences Transportation Other

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Pengaruh Gaya Kepemimpinan dan Motivasi terhadap Kinerja Karyawan (Studi pada Dinas Perdagangan dan Perindustrian Kota Bandung) Ganiatika Rahayu, Nita; Ridwan, S.; Komar Priatna, Deden
Jurnal Greenation Ilmu Akuntansi Vol. 1 No. 4 (2023): (JGIA) Jurnal Greenation Ilmu Akuntansi (November 2023 - Januari 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jgia.v1i4.111

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis: (1) Gaya Kepemimpinan (2) Motivasi terhadap Kinerja Pegawai (Y) Dinas Perdagangan dan Perindustrian Kota Bandung, baik secara simultan maupun parsial. Metode penelitian yang digunakan adalah metode deskriptif dan verifikatif, unit analisis dalam penelitian ini adalah pegawai Dinas Perdagangan dan Perindustrian Kota Bandung dengan jumlah sampel 64 orang. Teknik investigasi bersifat kausal, dan termasuk dalam kategori cross-sectional. Berdasarkan hasil penelitian, ditemukan bahwa Gaya Kepemimpinan di Dinas Perdagangan dan Perindustrian Kota Bandung dikategorikan baik. Motivasi Pegawai Dinas Perdagangan dan Perindustrian Kota Bandung dalam kategori Baik secara umum berada pada kategori baik. Kinerja pegawai Dinas Perdagangan dan Perindustrian Kota Bandung saat ini sangat baik. Gaya kepemimpinan dan motivasi secara simultan berpengaruh terhadap kinerja pegawai di Dinas Perdagangan dan Perindustrian Kota Bandung, namun demikian, secara parsial motivasi lebih mempengaruhi kinerja pegawai daripada gaya kepemimpinan. Karena motivasi lebih dominan mempengaruhi kinerja, untuk itu menjadi prioritas utama dalam peningkatan kinerja, pegawai Dinas Perdagangan dan Perindustrian Kota Bandung diharapkan dapat senantiasa menjaga kondisi yang ada, sehingga mampu bekerja lebih profesional.

The Effect of Medical Service Quality on Patient Satisfaction and Its Impact on Patient Loyalty (Study at The General Clinic of Puri Asih Hospital, Karawang Regency) Nur Aisyah, Anita; Komar Priatna, Deden; Roswinna, Winna
Dinasti Accounting Review Vol. 1 No. 3 (2024): Dinasti Accounting Review (January - March 2024)
Publisher : Dinasti Research & Yayasan Dharma Indonesia Tercinta (DINASTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dar.v1i3.1050

In addition to the problem of Service Quality, low Patient Loyalty is suspected to be due to Patient Satisfaction, because Service Quality and Patient Satisfaction can provide a strong incentive for Personnel to work optimally to achieve high Patient Loyalty. The purpose of this study was to find out and analyze: (1) Service Quality (2) Patient Satisfaction; (3) Patient Loyalty; (4) the influence of Service Quality on Patient Satisfaction; (5) the influence of Service Quality on Patient Loyalty; and (6) the magnitude of the influence of patient satisfaction on patient loyalty in the general clinic of Puri Asih Hospital, Karawang regency. The research method used in this study was a descriptive survey and an explanatory survey. The unit of analysis in this study was staff at the Puri Asih Hospital Public Clinic, Karawang Regency, with a population of 30 people. The type of investigation is causality, and the time horizon in this study is cross-sectional. Based on the results of research and discussion, it was found that the quality of services provided was inadequate, patient satisfaction was considered quite satisfied, patient loyalty was considered quite high, service quality had an effect on patient satisfaction, service quality had an effect on patient loyalty and patient satisfaction had had an effect on patient loyalty. between Service Quality and Patient Loyalty satisfaction which influence Patient Loyalty, it turns out that Service Quality has a dominant influence. Because Service Quality has a dominant influence on Patient Loyalty rather than Patient Satisfaction, it is advisable to create a pleasant work atmosphere, so that they are able to work more professionally.

Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Non Asn Pada Dinas Pendidikan Provinsi Jawa Barat Ondi, Asep; Suryani, Herni; Komar Priatna, Deden; Lusiana Yulianti, Maria
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 1 No. 1 (2023): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Januari-Maret 2023)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v1i1.79

Abstract: According to Prawirosentono in Sinambela (2016: 481) performance is the result of work that can be achieved by a person or group of people in an organization, according to their respective authorities and responsibilities, in order to achieve the goals of the organization concerned legally, not violating the law, and in accordance with morals and ethics. Based on the results of the study, it is known that the work discipline at the Education Office of West Java Province as a whole is very good, but there are some things that need to be improved, especially regarding the Remuneration (Salary and Welfare) received that is not in accordance with the workload given and There is an implementation of punishments when committing mistakes at work have not affected employees to always be disciplined. Abstrak: Menurut Prawirosentono dalam Sinambela (2016:481) kinerja adalah hasil kerja yang dapat dicapai oleh seseorang atau sekelompok orang dalam suatu organisasi, sesuai dengan wewenang dan tanggung jawab masing-masing, dalam rangka upaya mencapai tujuan organisasi bersangkutan secara legal, tidak melanggar hukum, dan sesuai dengan moral dan etika. Berdasarkan pada hasil penelitian diketahui bahwa disiplin kerja di Dinas Pendidikan Provinsi Jawa Barat secara keseluruhan sangat baik, namun ada beberapa yang perlu ditingkatkan lagi terutama berkaitan Balas Jasa (Gaji dan Kesejahteraan) yang terima belum sesuai dengan beban kerja yang diberikan dan Adanya pelaksanaan hukuman ketika melakukan kesalahan dalam bekerja belum mempengaruhi pegawai untuk selalu disiplin.

The Effect of Competency, Motivation and Work Discipline on Employee Performance (Study on Room Division V Hotel Bandung Employees) Sumina, Mina; Komar Priatna, Deden; Fitri Anggraeni, Annisa
Dinasti Accounting Review Vol. 1 No. 2 (2023): Dinasti Accounting Review (October - December 2023)
Publisher : Dinasti Research & Yayasan Dharma Indonesia Tercinta (DINASTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dar.v1i2.1047

The purpose of this study was to analyze the influence in competence, motivation, and work discipline on employee performance of Room Division V Hotel Bandung both simultaneously and partially. The research method used is descriptive and verification analysis using Likert scale with ordinal measurement.. Testing the validity and reliability used is the Product Moment correlation approach from Person, with saturated sample design of 35 respondents. Whereas the data analysis technique uses statistical data analysis with path analysis formula. The ordinal scale data are transformed into interval scale data through Successive Interval Method. Based on the results of hypothesis testing, it can be seen that competence, motivation, and work discipline simultaneously have a real and positive influence on employee performance at 59.5% while the remaining 40.5% are influenced by other variables. Partial testing revealed that competence not had a significant on employee performance work motivation had had a significant on employee performance with an effect of 25.5%, and work discipline had a significant and positive effect on employee performance with an effect of 51.5%.

The Influence of Work Culture And Work Environment Work Environment on Employee Performance (Study on Medical Record Installation of Regional General Hospital Cibabat Cimahi City) Septianawati, Dina; Komar Priatna, Deden; Avianti, Widiya
Greenation International Journal of Law and Social Sciences Vol. 1 No. 1 (2023): (GIJLSS) Greenation International Journal of Law and Social Sciences (March 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijlss.v1i1.248

The aim of this research is to determine and analyze: (1) Work Culture (2) Work Environment; (3) Employee Performance; and (4) The influence of work culture and work environment on the performance of medical records installation employees at the Cibabat Regional General Hospital, Cimahi City, both simultaneously and partially.The research method used in this research is a descriptive survey and an explanatory survey, the unit of analysis in this research is the employees of the Medical Records Installation at the Cibabat Regional General Hospital, Cimahi City with a sample of 30 people. The type of investigation is causality, and the time horizon in this research is cross-sectional.Based on the research results, it was found that the work culture experienced by employees of the Medical Records Installation at the Cibabat Regional General Hospital, Cimahi City was good, the work environment at the Medical Records Installation at the Cibabat Regional General Hospital, Cimahi City could generally be said to be good, the performance of the employees at the Hospital Medical Records Installation In general, the Cibabat area of ??Cimahi City is currently considered good. Work Culture and Work Environment influence the Performance of Medical Records Installation Employees at the Cibabat Regional General Hospital, Cimahi City simultaneously and partially. However, partially the dominant work culture influences employee performance rather than the work environment.Because work culture predominantly influences performance, it is the first priority in improving performance. Therefore, the Medical Records Installation at the Cibabat Regional General Hospital, Cimahi City is recommended to improve working conditions and atmosphere, so that they are able to work more professionally

The Influence of Supervision and Motivation on Teacher Performance (Case Study at Smpn 40 Bandung City) Rahmawati, Irma; Avianti, Widiya; Komar Priatna, Deden
Greenation International Journal of Law and Social Sciences Vol. 2 No. 3 (2024): (GIJLSS) Greenation International Journal of Law and Social Sciences (September
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijlss.v2i3.249

Supervision and motivation are factors that affect a person's performance. Based on observations in the field, the researchers found that there were several indications that were considered less than optimal both in terms of supervision and motivation which were feared to affect teacher performance which could have a bad impact on the organization itself. The low teacher performance is thought to be caused by inappropriate supervision of the principal, apart from supervision problems, it is also suspected to be due to motivational problems. Motivation can also be seen as an integral part of the teaching and learning process that is less than optimal. The purpose of this research is to describe supervision, work motivation and performance of SMPN 40 Bandung City and to examine the influence of supervision and motivation on performance (a study at SMPN 40 Bandung City). The method used is descriptive survey method and explanatory survey. The type of investigation in this study is causality. The unit of analysis is the teachers of SMPN 40 Bandung City with a population of 56 teachers. The time horizon in this study is cross sectional and the analytical methods used are frequency distribution and path analysis The findings of this study are the principal of SMPN 40 Bandung City has appropriate supervision, high motivation of SMPN 40 Bandung City teachers and high performance SMPN 40 Bandung City teachers. Supervision and motivation affect teacher performance. However, when viewed partially, it turns out that motivation is more dominant in influencing performance than supervision, therefore motivation is a priority in improving teacher performance

Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai Pada Biro Umum Sekretariat Daerah Provinsi Jawa Barat Ningsih, Ningsih; Suprianto Ahmadi, Rudi; Komar Priatna, Deden; Lusiana Yulianti, Maria
Jurnal Komunikasi dan Ilmu Sosial Vol. 1 No. 1 (2023): Jurnal Komunikasi dan Ilmu Sosial (Januari-Maret 2023)
Publisher : Dinasti Research & Yayasan Dharma Indonesia Tercinta (DINASTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jkis.v1i1.117

Abstract: The purpose of this study was to find out how the work environment affects employee job satisfaction at the General Bureau of the Regional Secretariat of West Java Province. The method used is descriptive verification using a simple linear regression analysis. The population in this study were 54 employees of the General Bureau of the Regional Secretariat of West Java Province. The sample in this study were all members of the population, namely employees at the General Bureau of the Regional Secretariat of West Java Province as many as 54 people. The results of this study are that the work environment has a significant effect on employee job satisfaction at the Central General Bureau of the Regional Secretariat of West Java Province. Abstrak: Tujuan penelitian ini adalah untuk mengetahui bagaimana lingkungan kerja mempengaruhi kepuasan kerja pegawai pada Biro Umum Sekretariat Daerah Provinsi Jawa Barat. Metode yang digunakan adalah deskriptif verifikatif dengan menggunakan alat analisis Regresi linier sederhana. Populasi dalam penelitian ini adalah pada pegawai Biro Umum Sekretariat Daerah Provinsi Jawa Barat sebanyak 54 orang. Sampel pada penelitian ini adalah seluruh anggota populasi yaitu pegawai pada Biro Umum Sekretariat Daerah Provinsi Jawa Barat sebanyak 54 orang. Hasil dari penelitian ini adalah Lingkungan kerja berpengaruh signifikan terhadap kepuasan kerja pegawai pada Biro Umum Pusat Sekretariat Daerah Provinsi Jawa Barat.

Kepemimpinan Transformasional dan Kinerja dalam Konteks Integrasi SHRM di Organisasi Pemerintahan: Sebuah Kajian Literatur Sistematis Dewi, Maya Kusuma; Gustini, Dine; Anggraeni, Annisa Fitri; Priatna, Deden Komar
KINERJA Vol 22 No 3 (2025): Agustus
Publisher : FEB Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jkin.v22i3.15450

Penelitian ini bertujuan memetakan dan mensintesis literatur terkait kepemimpinan transformasional dan kinerja pegawai dalam kerangka Strategic Human Resource Management (SHRM) di sektor pemerintahan. Kepemimpinan transformasional, yang berfokus pada perubahan nilai, pemberdayaan, dan motivasi intrinsik, sering dibahas dalam literatur sebagai elemen penting dalam implementasi SHRM yang efektif. Melalui pendekatan Systematic Literature Review (SLR), studi ini menelaah publikasi akademik periode 2015–2025 yang memenuhi kriteria relevansi, kualitas metodologis, dan kesesuaian konteks. Hasil telaah menunjukkan bahwa integrasi kepemimpinan transformasional dalam praktik SHRM dilaporkan dapat menciptakan sistem pengelolaan SDM yang berbasis kompetensi, adaptif, dan selaras dengan tujuan strategis organisasi publik. Literatur juga mengindikasikan bahwa kepemimpinan transformasional dalam kerangka SHRM berkontribusi pada peningkatan kinerja pegawai melalui penguatan komitmen, kepuasan kerja, inovasi, dan efisiensi. Tantangan yang diidentifikasi meliputi keterbatasan sumber daya, resistensi perubahan, dan ketidaksesuaian kebijakan dengan strategi organisasi. Temuan ini memberikan gambaran komprehensif bagi pengambil kebijakan dan praktisi untuk merancang strategi kepemimpinan dan pengelolaan SDM yang terintegrasi, adaptif, dan berkelanjutan di sektor publik

MSME Digital Transformation: Implementing Big Data-Based Marketing Strategies to Improve Competitiveness Deden Komar Priatna; Anne Lasminingrat; Dety Sukmawati
Unram Journal of Community Service Vol. 6 No. 3 (2025): September
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i3.1160

Ma Utik MSME, located in Cilembu Village, Sumedang Regency, is one of the Cilembu sweet potato processing businesses that has great potential in supporting the village economy. However, low digital literacy, manual business management systems, limited market distribution, and a lack of product innovation are obstacles to increasing competitiveness amid increasingly fierce competition. This community service program aims to carry out digital transformation through the application of big data-based marketing strategies to strengthen management capacity and expand the market reach of MSMEs. The implementation method is carried out participatively through socialization, digital literacy and business management training, implementation of digital technology (Google Analytics, social media insights, and simple CRM), as well as intensive mentoring and periodic evaluations. The results of the activities showed a significant increase in digital literacy and business management, with participants' comprehension scores reaching 88-90% of the maximum score, particularly in the areas of digital financial recording, stock management, and business planning. In the field of marketing, there was a threefold increase in the consistency of social media posts, a 150% increase in engagement, and the use of marketplaces that generated an average of ten transactions per month. Partners also succeeded in building a customer database with a minimum of 50 active entries used for retargeting promotions, thereby strengthening customer retention. Product and packaging innovations were also produced, in the form of two new variants and three packaging designs with longer durability, which increased the selling value and branding of local products. The socio-economic impact can be seen from the 60% increase in average monthly income, the expansion of market reach from local to regional, and the multiplier effect through the adoption of digitalization by other MSMEs around Cilembu Village. In conclusion, this program successfully demonstrates that big data-based digital transformation can improve management efficiency, expand markets, and drive product innovation, thereby strengthening the competitiveness of MSMEs while supporting sustainable village economic development. Keywords: MSMEs, digital transformation, big data, digital marketing, competitiveness

The Effect of Electronic Service Quality on Customer Satisfaction and Implications for LinkAja Customer Loyalty (Survey of Undergraduate Students of Class 2019, 2020, and 2021 of The Faculty of Economics and Business, Winaya Mukti University) Hilman Abdurrahman; Nandan Limakrisna; Deden Komar Priatna
Dinasti International Journal of Management Science Vol. 5 No. 4 (2024): Dinasti International Journal of Management Science (March-April 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v5i4.2260

This research starts from the discovery of problems in low customer satisfaction which has an impact on customer loyalty. Low customer satisfaction is caused by low electronic service quality. This study aims to determine the effect of electronic service quality on customer satisfaction and its implications for LinkAja customer loyalty. The research method used is descriptive and verification method with a sample size of 80 respondents. Instrument testing uses validity and reliability tests. The data collection techniques used were observation and distributing questionnaires. The data analysis method used is path analysis, coefficient of determination analysis, and hypothesis testing. The results showed that in structure I there was an effect of electronic service quality on customer satisfaction of 78.6%, and the remaining 21.4% was influenced by other variables not studied. In structure II, there is an effect of customer satisfaction on customer loyalty of 40.2%, and the remaining 59.8% is influenced by other variables not studied. In structure III, there is an effect of electronic service quality on customer loyalty of 42.9%, and the remaining 57.1% is influenced by other variables not studied.

Co-Authors Abda Abda Adi Oksifa Rahma Harti Afdani, Hari Agi Dahtiar Agus Mulyana Agus Mulyana Ahmadi, Rudi Suprianto Amelia, Selli An An Anisarida Anne Lasminingrat Annisa Fitri Anggraeni Aris Sukmawan Permana Azharie, Ryan Cepi Supriadi Damayanti, Elba Deslita, Dika Dewi, Maya Kusuma Dodi Tisna Amijaya Edi Pramono Ependi, Pendi Eprianus Zai Euis Dasipah Febrian, Feby Fenny Dwiyatnaningrum, Fenny Firmansyah, Donny frederik, Lois frederik, Lois Ganiatika Rahayu, Nita Granit Agustina Gumiwa, Ferdian Gustini, Dine Hanipah Choeriyah, Hana Harti, Adi Oksifa Rahma Hendri Maulana Herni Suryani Hilman Abdurrahman Ida Marina Ida Marina, Ida Imas Maesaroh Indriyani, Devia Irawati, Linda Jusdijachlan, Jusdijachlan Jusdijachlan, R Jusdijachlan, R. Kartika Rahayu, Ika Kartiwa, Ade Kurliyawati, Eli Kurniasih, Ratna Kurniasih, Sarah Kusnadi, Kisum Lala Nurhayati Lasminingrat, Anne Lestari, Septiana Lois frederik Luthfi Setiadiwibawa Maria Lusiana Yulianti Mas’an, Mas’an Mutmainah, Islahul Nancy Monalisa Nandan Limakrisna Nasrulloh, Firman NINGSIH, NINGSIH Nita Ganiatika Rahayu Nopianti Subekti, Dwini Novia Ayu Latifah Nur Aisyah, Anita Nurhayati, Lala Ondi, Asep Oyon Suharyono R Jusdijachlan R. Jusdijachlan Rahmawati, Sovi Ridwan, S Ridwan, S. Roby Ahada Rosiana, Yulia RR. Ella Evrita Hestiandari S Ridwan S. Ridwan Samuel Samuel Sandha Medika Permana Sari Suryani, Ratna Septianawati, Dina Sholikhah Salsabilla, Rizka Siti Hafsoh Siti zakiah Sriyono Suhodo, Tanto Sukmayana , Dodi Sukmayana, Dodi Sumina, Mina Susan Ridwan Syapril Janizar Tanto Sriyono Suhodo Tunggul Harymurtie Tunggul Harymurtie Tunggul Harymurtie Widiati, Eviana Widiya Avianti Widya Elvira, Tri Wijatmiko, Erwin Winna Roswina Winna Roswina Winna Roswina Winna Roswinna Wulansari Rijata Yanti Yanti

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