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All Journal Sosiohumaniora Kinerja: Jurnal Ekonomi dan Manajemen International Journal of Supply Chain Management Jurnal Proaksi Value: Jurnal Manajemen dan Akuntansi Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Unram Journal of Community Service (UJCS) Journal of Accounting and Finance Management (JAFM) International Journal of Advanced Multidisciplinary Jurnal Pendidikan Siber Nusantara Jurnal Manajemen dan Pemasaran Digital Jurnal Humaniora, Ekonomi Syariah dan Muamalah Jurnal Siber Multi Disiplin Siber Journal of Advanced Multidisciplinary Jurnal Siber Transportasi dan Logistik Siber Journal of Transportation and Logistics Siber International Journal of Digital Business Siber International Journal of Education Technology Jurnal Greenation Ilmu Akuntansi Jurnal Greenation Sosial dan Politik Greenation International Journal of Law and Social Sciences Greenation International Journal of Tourism and Management Greenation International Journal of Economics and Accounting Jurnal Pendidikan dan Kebudayaan Nusantara Jurnal Komunikasi dan Ilmu Sosial Dinasti Accounting Review Jurnal Kewirausahan dan Multi Talenta (JKMT) Jurnal Pengabdian Masyarakat dan Penelitian Terapan International Journal of Psychology and Health Science
Komar Priatna, Deden
Faculty Of Economics And Business, Winaya Mukti University, Bandung
Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Social Sciences Transportation Other

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REVIEW AND ANALYSIS: THE INFLUENCE OF RELATIONSHIP QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPLICATIONS ON LOYALTY Lois frederik; Deden Komar Priatna; Winna Roswina
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 5 (2020): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i5.345

Abstract

The purpose of this study is to determine the effect of relationship quality of customer satisfaction, the effect of service quality of customer satisfaction, the influence of relationship quality on customer loyalty, the effect of service quality on customer loyalty, the influence of relationship quality and service quality together on customer satisfaction, the influence relationship quality and service quality together on customer loyalty, the effect of customer satisfaction on loyalty, the effect of relationship quality, service quality, and customer satisfaction together on student loyalty in informatics in Bandung. The research method used is descriptive verification analysis research using Structural Equation Modeling (SEM) analysis design. From the results of this study, it can be concluded that the quality of service and service quality both partially and simultaneously will affect customer satisfaction resulting in increased customer loyalty.
THE ROLE OF ORGANIZATIONAL CULTURE, MOTIVATION, AND TRAINING, IN ORDER TO INCREASE EMPLOYEE PERFORMANCE AT THE BAPPEDA (REGIONAL DEVELOPMENT PLANNING BOARD) OF WEST JAVA PROVINCE Tanto Sriyono Suhodo; Deden Komar Priatna; Tunggul Harymurtie
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 5 (2020): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i5.348

Abstract

The performance of members of an organization is needed to support organizational performance. The performance of employees at the BAPPEDA (Regional Development Planning Board) of West Java Province will affect the performance of this government agency. The purpose of this study was to find out how much the role of organizational culture, motivation, and training in order to improve the performance of employees in the Regional Development Planning Board of West Java Province, both simultaneously and partially. The method used in this study is descriptive and verification method. The source of data in this study were employees of the Regional Development Planning Board of West Java Province. Primary data was collected by using questionnaires and interviews with Regional Development Planning Board of West Java Province employees. Secondary data is collected by tracing documents that are relevant to the problem under study. The results of descriptive data analysis on research variables, showed that organizational culture, motivation, training, and employee performance at the Regional Development Planning Board of West Java Province were in the good category. Organizational culture, motivation, and training have a significant role in order to improve employee performance, which is equal to 72.2%. Motivational variables have a more dominant role in order to improve the performance of employees of the Regional Development Planning Board of West Java Province because they have the highest beta value, 37.1%.
How to Increase the Quality of Accounting Information System and Accounting Information Quality in Bandung’s Higher Educations? Annisa Fitri Anggraeni; Deden Komar Priatna; Winna Roswinna; Eprianus Zai
Greenation International Journal of Economics and Accounting Vol. 1 No. 3 (2023): (GIJEA) Greenation International Journal of Economics and Accounting (September
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v1i3.81

Abstract

The existence of information becomes a very important part for individuals. The process of processing data into information is the main activity carried out by each individual. The process of processing data into information provides benefits not only for individuals, but also for organizations. Information is crucial for individuals and organizations. Information plays an important role in all aspects of life, both individuals and organizations. This study aims to determine the effect of information technology and organizational structure on the quality of accounting information systems and the effect of the quality of accounting information systems on the quality of accounting information at universities in Bandung. The population of this research is all universities in Bandung, with a sample of 30 universities with 3 observation units from each university. The research results are processed using the SEM-PLS approach with the help of the Wrap-PLS application. The results of the study came from 28 universities with a questionnaire return rate of 78 respondents, showing the results that there is an influence between information technology and organizational structure on the quality of accounting information systems and there is an influence between the quality of accounting information systems on the quality of accounting information.
Co-Authors Abda Abda Adi Oksifa Rahma Harti Afdani, Hari Agi Dahtiar Agus Mulyana Agus Mulyana Ahmadi, Rudi Suprianto Amelia, Selli An An Anisarida Anne Lasminingrat Annisa Fitri Anggraeni Aris Sukmawan Permana Azharie, Ryan Cepi Supriadi Damayanti, Elba Deslita, Dika Dewi, Maya Kusuma Dodi Tisna Amijaya Edi Pramono Ependi, Pendi Eprianus Zai Euis Dasipah Febrian, Feby Fenny Dwiyatnaningrum, Fenny Firmansyah, Donny frederik, Lois frederik, Lois Ganiatika Rahayu, Nita Granit Agustina Gumiwa, Ferdian Gustini, Dine Hanipah Choeriyah, Hana Harti, Adi Oksifa Rahma Hendri Maulana Herni Suryani Hilman Abdurrahman Ida Marina Ida Marina, Ida Imas Maesaroh Indriyani, Devia Irawati, Linda Jusdijachlan, Jusdijachlan Jusdijachlan, R Jusdijachlan, R. Kartika Rahayu, Ika Kartiwa, Ade Kurliyawati, Eli Kurniasih, Ratna Kurniasih, Sarah Kusnadi, Kisum Lala Nurhayati Lasminingrat, Anne Lestari, Septiana Lois frederik Luthfi Setiadiwibawa Maria Lusiana Yulianti Mas’an, Mas’an Mutmainah, Islahul Nancy Monalisa Nandan Limakrisna Nasrulloh, Firman NINGSIH, NINGSIH Nita Ganiatika Rahayu Nopianti Subekti, Dwini Novia Ayu Latifah Nur Aisyah, Anita Nurhayati, Lala Ondi, Asep Oyon Suharyono R Jusdijachlan R. Jusdijachlan Rahmawati, Sovi Ridwan, S Ridwan, S. Roby Ahada Rosiana, Yulia RR. Ella Evrita Hestiandari S Ridwan S. Ridwan Samuel Samuel Sandha Medika Permana Sari Suryani, Ratna Septianawati, Dina Sholikhah Salsabilla, Rizka Siti Hafsoh Siti zakiah Sriyono Suhodo, Tanto Sukmayana , Dodi Sukmayana, Dodi Sumina, Mina Susan Ridwan Syapril Janizar Tanto Sriyono Suhodo Tunggul Harymurtie Tunggul Harymurtie Tunggul Harymurtie Widiati, Eviana Widiya Avianti Widya Elvira, Tri Wijatmiko, Erwin Winna Roswina Winna Roswina Winna Roswina Winna Roswinna Wulansari Rijata Yanti Yanti