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All Journal TOMALEBBI: Jurnal Pemikiran, Penelitian Hukum, Pendidikan Pancasila dan Kewarganegaraan (PPKn) Publica : Jurnal Administrasi Pembangunan dan Kebijakan Publik JEP (Jurnal Ekonomi Pembangunan) Sosioreligius: Jurnal Ilmiah Sosiologi Agama Jurnal Mirai Management Pendas : Jurnah Ilmiah Pendidikan Dasar AkMen JURNAL ILMIAH YUME : Journal of Management Bina Gogik: Jurnal Ilmiah Pendidikan Guru Sekolah Dasar Accounting Profession Journal (APAJI) BJRM (Bongaya Journal of Research in Management) International Journal of Animal Science Quantitative Economics and Management Studies International Journal of Educational Research and Social Sciences (IJERSC) Kumpulan Artikel Pendidikan Anak Bangsa : Journal Pendidikan, Sosial dan Humaniora JURNAL PENGABDIAN PENDIDIKAN MASYARAKAT (JPPM) Journal of Training and Community Service Adpertisi Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Journal Publicuho JS (Jurnal Sekolah) JEP (Jurnal Ekonomi Pembangunan) Jurnal Kabar Masyarakat Andragogi Kesehatan Panggung Kebaikan : Jurnal Pengabdian Sosial Jurnal Pemikiran dan Pengembangan Pembelajaran Jurnal Ekonomi, Manajemen, Akuntansi
Syamsul Alam
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Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Veterinary Other

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Journal : Journal Publicuho

 1 
PENGARUH INTEGRITAS IMPLEMENTASI KEBIJAKAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PEMBUATAN KARTU TANDA PENDUDUK ELEKTRONIK Sabaruddin; Syamsul Alam; Tora Akadira
Journal Publicuho Vol. 7 No. 3 (2024): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i3.514

Abstract

The Civil Registration and Population Office of Central Buton Regency has implemented population policies and provided electronic identity card services based on directives from the central government. This study aims to analyze the impact of implementation integrity and service quality on public satisfaction in the process of obtaining electronic identity cards. The research uses a quantitative method, with primary data as the main source of information. The research strategy employed is a survey involving 248 randomly selected samples. The data analysis technique used is inferential statistical analysis with multiple linear regression procedures in IBM SPSS Statistics version 26.0. From the unstandardized coefficients of the constant (intercept), implementation integrity (X1), and service quality (X2), a multiple regression equation can be formulated as Y=3.267+0.219⋅X1+0.232⋅X2. Individually, both implementation integrity and service quality positively affect public satisfaction. Simultaneously, these two variables influence public satisfaction in the process of obtaining electronic identity cards by 27.2%, while the remaining 72.8% is influenced by other factors not included in the research model.
Co-Authors A. Alfiani Damayanti A. Rahmawati. P Abdul Kadir Abdul Malik Iskandar Abdullah Adrian Tawai Agustini Agustini Ahmad Jais Banyal Ajaemi Ajaemi Akhmad Firman Akhmad Sukardi ANDI ACO AGUS Andi Djlalante Andi Djlalante Andi Herlina Ardaningsi Daing Ardiansyah Halim Arfenti Amir Asprianto Asprianto Asri Asri Aswati Aswati Ayu Asmian T Bungatang Bungatang Bustam Bustam Chairunnisa Rumianti Darmawati Darmawati Eka Fitriana HS Eka Suaib Eldi Eldi Evi, Sri Faisal P Faradilla Aslia A Fauzi R Rahim Gunawan Gunawan Harifuddin Hasbiyadi Hasbiyadi Heslina Heslina Inayah Rezky Wulandari Jamal Bake Jamaluddin Hos Julianti Sidik Tjan Juliyanty Sidik Tjan Jumiati Jumiati Jumliadi Jumliadi Jusmawati Jusmawati Jusmawati La Ode Mustafa LAUNTU, ANSIR Lilis Juliani M.Irwan N.H Mangalisu, Azmi Marian, Ivon Marwatiah Maryadi Maryadi Meity Langka Mirsan Dahsyat Miswar Wahyudi Nasir Leha Mudinillah, Adam Muh. Akob Muh. Irwan Nur Hamiddin Muh. Khaedar Muhammad Aqil Rusli Muhammad Arsyam Muhammad Basri Muhammad Idris Muhammad Reezha Kurniawan Muhammad Tafsir Nafila Oktavia Nasrul Nasrul Nildawati Nina Trisnawati Nirwana Nirwana Niswahilma Noor Wina Amas Nur Azizah Nur Naninsih Nur Syamsu Nuramal Nuramal Nurhasika Nurhasika Nurny Tarwan Oddang Oddang Paris, Sopi Perawati Bte Abustang R Supardi Rabil Ikrar Resky Arianti Akob Rosdiana Rumianti, Chaerunnisa Sabaruddin Salim Sultan Samiruddin Samiruddin Sartono Sartono Satriawati Sitti Masyita Sitti Ramlah Sohilauw, Muhammad Irfai Sukfitrianty Syamsul Ridjal Syarfaini Sylvia . Tien Noviati Tora Akadira Utha, Arifin Vita Ika Septianingtyas Wa Ode Abi Waddi Fatimah Wempy Banga Yana Fajriah Yusmirat Yusmirat Zulfiah Larisu