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PELAYANAN KESEHATAN BERDASARKAN INDEKS KEPUASAN MASYARAKAT DI PUSKESMAS TEMBILAHAN HULU KABUPATEN INDRAGIRI HILIR jurnalmap map; Suardi ÔÇÄ; Indra Prasetyo
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 4 No 4 (2021): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/map.v4i4.383

Abstract

This study aims to determine health services based on the community satisfaction index at the Tembilahan Hulu Community Health Center, Indragiri Hilir Regency. This research is a type of descriptive study using analysis of the Community Satisfaction Index with data results in the form of numbers. The results showed that the value of the Community Satisfaction Index (IKM) for services at the Tembilahan Hulu Puskesmas was in the good service quality category. The 14 indicators of the Community Satisfaction Index are as follows: (1) service procedures in the good category; (2) service requirements are in good category; (3) clarity of service personnel in either category; (4) discipline of service officers in good category; (5) service officer responsibilities are in the good category; (6) the ability of service personnel in the good category; (7) the speed of service in the poor category; (8) justice gets services in the good category; (9) courtesy and friendliness of service personnel in the good category; (10) the fairness of service costs in the good category; (11) certainty the cost of services in the good category; (12) certainty of the service schedule in the good category; (13) environmental comfort in both categories; and (14) service security in the good category.
PENGARUH GAYA KEPEMIMPINAN, KOMITMEN ORGANISASI DAN MOTIVASI TERHADAP KINERJA PEGAWAI NEGERI SIPIL BAGIAN UMUM SEKRETARIAT DAERAH KABUPATEN PAMEKASAN Akhmad Buhari; Indra Prasetyo; Chamariyah Chamariyah
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 3 No 3 (2020): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/map.v3i3.483

Abstract

Penelitian ini dilakukan di Sekretariat Daerah Kabupaten Pamekasan dengan jumlah sampel penelitian sebanyak 64 orang. Tujuan penelitian ini adalah 1) Untuk mengetahui bagaimana tentang gaya kepemimpinan, komitmen organisasi, motivasi dan kinerja pegawai, 2) Untuk mengetahui apakah gaya kepemimpinan, komitmen organisasi dan motivasi berpengaruh secara simultan signifikan terhadap kinerja pegawai, 3) Untuk mengetahui apakah gaya kepemimpinan, komitmen organisasi dan motivasi berpengaruh secara parsial signifikan terhadap kinerja pegawai negeri sipil pada Bagian Umum Sekretariat Daerah kabupaten Pamekasan. Hasil penelitian menunjukkan bahwa secara simultan, Gaya Kepemimpinan, Komitmen Organisasi dan Motivasi mempunyai pengaruh yang sangat signifikan terhadap kinerja pegawai. Secara parsial, Gaya Kepemimpinan, Komitmen Organisasi dan Motivasi mempunyai pengaruh yang signifikan terhadap Kinerja Pegawai. Variabel gaya kepemimpinan mempunyai pengaruh dominan dalam mempengaruhi Kinerja Kinerja Pegawai Negeri Sipil Bagian Umum Sekretariat Daerah Kabupaten Pamekasan.
IMPLEMENTASI PENDIDIKAN KARAKTER BERDASARKAN SEBELAS PRINSIP PENDIDIKAN KARAKTER YANG EFEKTIF (Studi pada Sekolah Menengah Pertama Wijaya Putra) Syaiful Azmi; Indra Prasetyo; Woro Utari
Jurnal Manajerial Bisnis Vol 6 No 2 (2023): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/jmb.v6i2.511

Abstract

This study describes the implementation of character education in SMP Wijaya Putra based on eleven principles of effective character education by Lickona and its supporting and inhibiting factors. Data obtained from questionnaires and interviews. The selected informants were the school principal, vice-principal, homeroom teacher, and several students. The analysis shows SMP Wijaya Putra applies the eleven principles of effective character education by fulfilling each indicator in each principle. Based on the analysis, it is obtained several supporting factors, including: stakeholder support, formulation of agreed character goals in the form of six pillars, various programs and activities that integrate character education, school is an ethical community, meaningful curriculum and challenge, involvement of student guardians and the community in the application of character education, and assessment of the student character education achievement. In addition to supporting factors, several inhibiting factors are obtained which, if minimized, can enhance the implementation of character education in SMP Wijaya Putra. The inhibiting factors include: an informal character education effectiveness survey; cultural, climate and school function assessments as ethical learning communities are not optimal; teacher and staff reflection as informal character educators; and assessment of student understanding of ethical values ​​and behaviors aspects have not been covered.
ANALISIS PERSEPSI DUKUNGAN ORGANISASI DAN KETERLIBATAN PEGAWAI PADA PRODUKTIVITAS KERJA DENGAN DIMEDIASI KEPUASAN KERJA Dini Peristiwanti Ningsih; Woro Utari; Indra Prasetyo
JUIMA : JURNAL ILMU MANAJEMEN Vol. 13 No. 1 (2023): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To describe organizational support, employee involvement, job satisfaction and work productivity of the employees of the Bojonegoro Regency Community and Village Empowerment Service. To test and analyze the effect of organizational support and employee involvement on employee job satisfaction. the effect of job satisfaction, organizational support and employee involvement on employee work productivity, the effect of organizational support and employee involvement on employee work productivity through job satisfaction. This type of research is explanatory, the research approach used is quantitative. The population in this study were all employees in the Department of Community and Village Empowerment of Bojonegoro Regency as many as 34 people. The sample in this study were 25 employees. The sampling technique is census sampling / total sampling. Analysis of the data used in this study is using SEM PLS analysis. Organizational support, employee involvement, job satisfaction, and work productivity are in the high category. Organizational support and employee involvement have a significant effect on employee job satisfaction. Job satisfaction has a significant effect on employee work productivity. Organizational support and employee involvement do not have a significant effect on work productivity. Organizational support has a significant effect on employee work productivity through job satisfaction. Employee involvement does not have a significant effect on employee work productivity through job satisfaction
PENGARUH MOTIVASI KERJA DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA MELALUI KINERJA GURU PADA SDN 005 PENAJAM jurnalmap map; Uulindayah ÔÇì; Indra Prasetyo; Chamariyah ÔÇì
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 1 No 04 (2018): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/map.v1i04.161

Abstract

ABSTRACT This study aims to describe the work environment, motivation, work, and job satisfaction of teachers and employees at SDN 005 Penajam and to find out the contents of work for teacher job satisfaction, the influence of the work environment on teacher satisfaction, and the effect of work on teacher performance. teacher work environment. This study uses a quantitative approach and type of explanatory research. The population in this study were all teachers of SDN 005 Penajam. The research sample was played by 30 teachers. The results of this study indicate that work and work environment are significant towards teacher job satisfaction at SDN 005 Penajam. Work motivation and work environment are significant towards teacher performance at SDN 005 Penajam. Performance has a significant effect on teacher job satisfaction at SDN 005 Penajam. Work motivation and work environment have a positive effect on job satisfaction through teachers at SDN 005 Penajam. Keywords: work, work environment, performance, job satisfaction
STRATEGI PERUSAHAAN DALAM MENINGKATKAN EMPLOYEE EFFECTIVENESS DI PT. AGEL LANGGENG PASURUAN jurnalmap map; Enggar Tri Cahyono; Indra Prasetyo
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 2 No 01 (2019): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/map.v2i01.165

Abstract

ABSTRACT One of the most important elements that can support the running of a company is human resources (employees). Making a company that is the choice for employees and job seekers can be said to answer a question whether it motivates employees to remain full and engage with the company. One of the steps that the company can take is through a program engagement program. This must be managed and measured to ensure that employees are not only effective in their roles and in meeting organizational goals, but also that they are involved and motivated to play a role in the company's progress. This can be done by using several tools to measure and manage employee effectiveness PT Agel Langgeng, has made major changes in the organization's strategy through human resource development, as well as organizational change, based on the results of the 2016 and 2017 Employe Engangement Survey (EES), which revealed an increase in engagement rates from 56% to 87%. This research is qualitative research. The results of this study indicate that PT Agel Langgeng Pasuruan has implemented a strategy to create employee effectiveness. This is indicated by the opinions of employees on the company both in terms of dimensions of engagement and dimensions of enablement. Keywords: employee effectiveness, company strategy
KEPUASAN PASIEN SEBAGAI VARIABEL INTERVENING PADA PENGARUH FASILITAS DAN KUALITAS PELAYANAN TERHADAP LOYALITAS Ika Lisdiana; Indra Prasetyo; C. Sri Hartati
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 2 (2023): April
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1082.593 KB) | DOI: 10.59024/jise.v1i2.92

Abstract

The purpose of this study was to describe service quality and patient satisfaction and loyalty at RSIA Fatma Bojonegoro, to determine and analyze the effect of service quality on patient satisfaction, the influence of service quality directly on patient loyalty, the effect of patient satisfaction on patient loyalty, and the influence of service quality indirectly. on patient loyalty with patient satisfaction as an intervening variable. This type of research is explanatory using a quantitative approach. The population of 700 patients at RSIA Fatma Bojonegoro in November 2021 with a sample of 88 respondents. The sampling technique used was quota sampling. The data collection method used in this study is a questionnaire and documentation by analyzing it using path analysis, especially Partial Least Square (PLS). Based on the results of the analysis, it can be concluded that service quality and patient satisfaction and loyalty at RSIA Fatma Bojonegoro are in good category, service quality has a significant influence on patient satisfaction, service quality has a direct significant effect on patient loyalty, patient satisfaction has a significant influence on patient satisfaction. patient loyalty, service quality has a significant indirect effect on patient loyalty with patient satisfaction as an intervening variable.
Persepsi Dukungan Organisasional dan Kualitas Hidup Kerja Terhadap Organizational Citizenship Behavior dengan Work Engagement Sebagai Variabel Pemediasi Arik Nur Cahyo; Indra Prasetyo; Woro Utari
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 3 (2023): Juli
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1107.244 KB) | DOI: 10.59024/jise.v1i3.145

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The purpose of this study is to describe Organizational Citizenship Behavior, work engagement, organizational support and quality of work life of employees at the Department of Public Works, Bina Marga and Spatial Planning, Bojonegoro Regency. And to analyze the effect of organizational support and quality of work life on Organizational Citizenship Behavior through work engagement. This type of research uses explanatory research with a quantitative research approach. The population in this study were all employees of the Department of Public Works, Highways and Spatial Planning, Bojonegoro Regency, totaling 52 people and the sample was also 52 people using a census sampling technique. Methods of data collection using questionnaires and documentation. Methods of data analysis using SEM with PLS. The results showed Organizational Citizenship Behavior, work engagement, organizational support and quality of work life of employees in the high category. Organizational support for work engagement has a positive but not significant effect. Quality of work life has a significant effect on work engagement. Organizational support, quality of work life and work engagement have a significant effect on OCB. Organizational support for OCB through work engagement has an insignificant effect, quality of work life for OCB through work engagement has a significant effect.
Pengaruh Servant Leadership Style dan Komunikasi Interpersonal Terhadap Motivasi Kerja Pegawai Melalui Komitmen Organisasi Danang Khurniawan; Indra Prasetyo; Woro Utari
JURNAL EKONOMI BISNIS DAN MANAJEMEN Vol. 1 No. 3 (2023): Juli
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1073.785 KB) | DOI: 10.59024/jise.v1i3.146

Abstract

The aims of this study are to describe work motivation, organizational commitment, Servant Leadership Style and interpersonal communication of employees at the Bojonegoro Regency Pusda Office. To analyze the effect of Servant Leadership Style and interpersonal communication on employee motivation through organizational commitment. This type of research is explanatory research and the approach in this research is quantitative. The population is all employees of the Bojonegoro District Pusda Office, totaling 52 people. The sampling technique uses total sampling or saturated sampling, so the sample used is 52 people. In this study, data analysis used Structural Equation Modeling (SEM) and PLS (Partial Least Square) software. The results showed Servant Leadership Style, Interpersonal Communication, Organizational Commitment and Work Motivation in the high category. There is no significant effect between Servant Leadership Style on organizational commitment. There is a significant influence between interpersonal communication on organizational commitment. There is no significant effect between Servant Leadership Style on work motivation. There is a significant influence between interpersonal communication on work motivation. There is a significant influence between organizational commitment on work motivation. There is no significant effect between Servant Leadership Style on work motivation through organizational commitment. There is a significant influence between interpersonal communication on work motivation through organizational commitment.
PENGARUH SELF EFFICACY DAN LOCUS OF CONTROL TERHADAP KINERJA PEGAWAI MELALUI KOMITMEN ORGANISASI M. Anin Machfudhi; Indra Prasetyo; C. Sri Hartati
Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Vol 3 No 1 (2023): Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas IBA Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35449/surplus.v3i1.649

Abstract

Tujuan dari penelitian ini adalah untuk mendeskripsikan hubungan self efficacy, locus of control melalui komitmen pegawai terhadap kinerja pegawai di Badan Kepegawaian, Pendidikan dan Pelatihan Kabupaten Bojonegoro. Penelitian ini berjenis explanatory research dan menggunakan pendekatan penelitian kuantitatif. Populasi adalah seluruh pegawai Badan Kepegawaian, Pendidikan dan Pelatihan Kabupaten Bojonegoro yang berjumlah 43 orang. Teknik pengambilan sampel secara total atau sensus sampling sehingga ditentukan sampel sebanyak 43 orang. Teknik analisis data yang digunakan dalam penelitian ini menggunakan path analysis yang kemudian diolah menggunakan Partial Least Square (PLS). Berdasarkan hasil penelitian, kinerja pegawai, komitmen pegawai, Self efficacy dan Locus Of Control pegawai Badan Kepegawaian, Pendidikan Dan Pelatihan Kabupaten Bojonegoro sudah dalam kondisi yang tinggi. Self efficacy dan Locus Of Control berpengaruh signifikan pada komitmen pegawai, Self efficacy tidak berpengaruh signifikan pada kinerja pegawai tetapi Locus Of Control dan Komitmen berpengaruh signifikan pada kinerja pegawai, Self efficacy dan Locus Of Control berpengaruh signifikan pada kinerja pegawai melalui komitmenSelf Efficacy
Co-Authors A Gafur A Gafur Ade Syahrizal Trisnawan Administrator Administrator Ady Soanata Agatha Tyagita Ayuningtyas Agung Sarjono Agung Suprastiyo Agustin, Kristya Sri Ahmad Halim Shidiq Akbar Wicaksono Akhmad Buhari Akhmad Subhan Suyuthi Andika Budi Ratwono Anggraeni, Anggy Herny Anita ÔÇì Ardianto Arief Kurniady Aries Hermawan Arif Siswanto Arik Nur Cahyo Arik Nur Cahyo Bambang Priyanto Bambang Sumarwoto Bambang Sutanto Bayu Ariyadi Bismoko, Radityo BUDIYANTO Budiyono ÔÇì C Sri Hartati c Sri Hartati C. Sri Hartati C. Sri Hartati C. Sri Hartati Cahya Indra Susilo Cahya Wiratama Cahyanti, Dita Dwi Cathrine Sri Hartati Chamariyah Chamariyah Chamariyah Chamariyah Chamariyah ÔÇÄ Chamariyah ÔÇì Choirul Anam AM Diponegoro Chusnul Chotimah Danang Khurniawan Danang Khurniawan Daniel ÔÇì Darmanto Darmanto Dewi Kristiyasari Dhian Rahma Thesiasari Dias Prawira Dini Peristiwanti Ningsih Dwi Kurniawati, Dwi Dwi Lina Nur Wiyastuti Dyah Ayu Cahyaningtyas Eko Budi Waluyo Endang Soekowati Enggar Tri Cahyono Errisona Mei Sandi Faisal Yoga Restukumala Faradina Dinda Sahala Fatimah Riswati Fausi Santoso Harsono Harsono Hartati, C. Sri Hendik Arianto Heri Santoso Holilah Holilah Holilah holilah Hudiana, Unsa Ika Lisdiana Indah Sukma Poniandari Indra Prasetya jurnalmap map jurnalpps pps Kamarul Hidayat Karinda, Kisman Kurniasih, Rima Kusnaini Laksono Trisnantoro Legiman ÔÇÄ M. Anin Machfudhi Madinatul Munawarah Mas’ud Mathor ÔÇì Mei Indrawati Mei Indrawati Mei Indrawati, Mei Mochamad Atok Ilah Mohamad Iswanto Mohamad Khomaedy Muchammad Yunus Muhamad Amin Muhammad Ali Muhammad Mashudi Azrullah Muhammad Syafiuddin Muhammad Syamsul Anam Muninghar Najiyati, Siti Zumrotin Niswan Bayu Syasindy Nugroho Mardi W Nugroho Mardi Wibowo Nugroho Mardi Wibowo Nur Halimah Nurul Jannah ÔÇì Chamariyah ÔÇì Prihantini, Eka Rahayu Purbawati Handayani Putra, Achmad Bayu Perdana Putri, Rainy Alifa Rifa Febrianti Rahardjo, Surjo Rahayuk, Sri Randi Muhammad Rio Budi Dwitama Risman Jainahu Riwayat, Andik Adi Putra Rizki Prasetya Wardana Rohman Rohman Rr.LismawatiHK, Rr.LismawatiHK Rubaidah ÔÇÄ Ruddy Winarko Ruddy Wiroko Rudi Endratmoko Rusjanto Rusjanto Sadikun Safril Selfianto Sahrul Sahrul Sari Julita Satrya Yudha Arrizky Selamet Riadi Sena Arta Mefia Septia Wahyudi Silahul Mukmin Silahul Mukmin Siti Komariah Siti Nur Fadlilah Sonya Nova Anggini Supranda Sri Hartati Sri Hartati Sri Mulyani Suardi ÔÇÄ Subijanto ÔÇÄ Subijanto ÔÇì Sudarno Sudarno Sugiarno, Yuventius Suprayoga, Suprayoga Syaifuddin Syaiful Azmi Taufan Taufan Tiara Dinar Aulia Tyas, Dyah Ayu Hananing Usnan Uulindayah ÔÇì Wan Sasriani Wasis Budiarto Wasis Budiarto Waumi Waumi Wildan Zaman Winda Altra Sarjan Winda Altra Sarjana Wiwin Candra Wiyono ÔÇÄ Woro Utari Yudhar Hapsari Risdiantini Yudi Yudi Yustika Chandra Murthy Yuventius Sugiarno Zainul Hakim