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Akhmad, Akhmad
Faekultas Ekonomi Dan Bisnis Universitas Muhammadiyah Makassar
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Journal : Al-Buhuts (e-journal)

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The Influence of E-Perceived Value, E-Service Quality, and E-Received Risks on E-Loyalty Romadhoni, Buyung; Akhmad, Akhmad; Mauliana, Deasy
Al-Buhuts Vol. 20 No. 2 (2024): Al-Buhuts
Publisher : Institute Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/ab.v20i2.5729

Abstract

The purpose will be to test the influence of perceived value, perceived service quality, and perceived risks on e-loyalty. In this study, a quantitative research approach is used. Quantitative research is research that uses data analysis in the form of numbers. The population that will be taken in this study is all customers who transact at PT Bank Syariah. The population in this study uses an infinite population, where the infinite population in this study is taken from a customer of PT Bank Syariah Indonesia, KCP Makassar Panakukang. The sampling technique used was accidental sampling, so the number of samples was 145 respondents. The data analysis method is multiple linear regression analysis. The results of the study found that perceived value has a significant effect on e-loyalty, service quality has a significant effect on e-loyalty, and perceived risk has a significant effect on e-loyalty.
Co-Authors A Amir Abubakar Idhan Adiningrat, Andi Arifwangsa Adiningrat, Andi Arifwangsa Adziem, Faidul Agussalim, A. Arifa Aulia Agustan Agustan, Agustan Ahmad AC Ahmad AC, Ahmad Ahmad Ahmad Ahmad Fadli Akhmad, Muhammad Al-khahfi Al Idrus, Albar Al Jibra, Muhammad Priya Brady Alamsyah - Ali, Muhammad Yunus Amir Amir Amir Amir Amri, Muhammad Irwandhi Andi Mappatompo Andi Risfan Rizaldi Andini, Surya Andy Suriyani Anggoro, Yusuf Alfian Rendra Anwar Said Arniati Arniati Asdar Asdar Asdar Asdar Asjun Asjun Asri Jaya Asriati Asriati, Asriati Awaluddin Awaluddin Ayu Asrianingsi Badjamal, Faegah A Baehaqi Djabir Hamzah Djalamang, Zulfikar Jakaputera Dustan Dustan Eko Aprianto Johan Elly Ermawati Fina Diana Firman syah, Firman Gita Puspita Oktavioala Harpin, Irma Rahmayani Harrang, agussalim Helmi Muslim Nur Hijrah, Nurlinda Ibrahim Ibrahim Ibrahim Ibrahim Ibrahim, Noer Ibrah Idham Idham Idrus, Muh. Ikram Iin Nurdiyanti Nurdin J, Jusriadi Jam'an, Andi Jam’an, Andi Khalilul Fuady Ashari Labandingi Latoki Lely Okmawaty Anwar Lilis, Lilis Lisa Lisa, Lisa Mapatompo, Andi Marjun, Marjun Marsuni, Nur Sandi MAULIANA, DEASY Maulina Maulina, Maulina Miftahul Jannah Mirwan, Mirwan Mohammad Natsir Muchran, Muchriadi Muh Fahmi Jamaluddin Muh. Yamin Wahab Muhaimin Muhaimin muhammad rizky, muhammad Muhammad Rusydi Muhammad Rusydi Muhammad Syukur Muhammad Syukur Muhammad Toaha Muhsin, Muh Arief Muryani Arsal Mustaking, Mustaking Mustam Mustam Mustari, Nur Annisa Najrah T Naldah Naldah Nanang Qosim Nanang Qosim Nasrullah Nasrullah Natsir, Mohammad Niluh Putu Evvy Rossanty Nuhardi, Rudi Nuhung, Mahmud Nur Faidah, Nur Nurapiah Nurapiah, Nurapiah Nurhapsa Nursalam Nuryanti Mustari, Nuryanti Oktafiana, Karmila R. Rusli Rasulong, Ismail Ratnawati Tahir, Ratnawati Riani, Eka Viftah Romadhoni, Buyung Romadhoni, Buyung Buyung Rukhayati Rum, Muh Safri Haliding Sembiring, Rinawati Sitti Fithriani Saleh Sribianti, Irma Suarni, Agusdiwana Suci Rahmawati, Suci Sulastri Sulastri Sumardi Sumardi Syafiuddin Saleh Syafiuddin Syafiuddin Tamtama, Ary Umar, Zul Rahma Vinasti, Vinasti Warda Warda Zalkha Soraya