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All Journal Jurnal Ilmu Informasi Perpustakaan dan Kearsipan ANTHROPOS: JURNAL ANTROPOLOGI SOSIAL DAN BUDAYA (JOURNAL OF SOCIAL AND CULTURAL ANTHROPOLOGY) Journal of Governance J-MAS (Jurnal Manajemen dan Sains) JURNAL GOVERNANSI Transparansi Jurnal Ilmiah Ilmu Administrasi Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi Manajemen Sistem Informasi Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik JDP (Jurnal Dinamika Pemerintahan) Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Journal of Accounting and Finance Management (JAFM) Gudang Jurnal Multidisiplin Ilmu JANE (Jurnal Administrasi Negara) Jurnal Penelitian dan Pengabdian Kepada Masyarakat (JPPM) Jurnal Indonesia : Manajemen Informatika dan Komunikasi Komunitas: International Journal of Indonesian Society and Culture Khazanah Sosial
Agus Taryana
Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Padjadjaran
Religion Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Unraveling the Fintech Landscape: A Systematic Mapping Study on the Impact of Financial Technology Innovation on Investment Decision-Making in ASEAN Banking Mohammad Benny Alexandri; Irton Usman; Umi Narimawati; Agus Taryana
Khazanah Sosial Vol. 5 No. 1 (2023): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ks.v5i1.24555

Abstract

This systematic mapping study identifies and analyses fintech innovations that influence investment decision-making in ASEAN banking. Through a rigorous literature search and screening process, 128 relevant studies were analyzed, identifying four key fintech innovations that impact investment decision-making in ASEAN banking: advisory platforms, blockchain technology, peer-to-peer lending, and mobile banking. The analysis of these innovations reveals their potential to improve investment decision-making in terms of cost efficiency, speed, accessibility, and transparency. However, the study also identified several challenges associated with these innovations, including cybersecurity risks, regulatory issues, and a lack of customer trust. This study provides valuable insights into the current state of fintech innovation in ASEAN banking and its impact on investment decision-making. The findings can help policymakers, regulators, and financial institutions make informed decisions about developing and adopting fintech innovations in the region.
Penerapan Government Relations pada PT Orbit Future Academy Syah, Mahaditha Azzahra; Sagita, Novi Indrawati; Taryana, Agus
Jurnal Governansi Vol 12 No 1 (2026): Jurnal Governansi Volume 12 Nomor 1, April 2026
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v12i1.20740

Abstract

In the era of digital transformation and the Fourth Industrial Revolution, the role of the private sector in supporting national development has become increasingly significant, particularly through strategic synergy with the government. This study in PT Orbit Future Academy (OFA), a company engaged in technology-based education and training, to establish effective relationships with government institutions in order to strengthen its position within the national education ecosystem. This research is a descriptive qualitative approach grounded in the theoretical framework of government public relations, specifically based on the principles of government public relations as outlined in Minister of Administrative and Bureaucratic Reform Regulation No. 30 of 2011 concerning General Guidelines for Public Relations Governance in Government Institutions.  The results show that OFA actively implements Government Relations strategies through partnerships with the Ministry of Manpower, the National Professional Certification Agency (BNSP), the Higher Education Service Institution (LLDIKTI), and regional education offices. Programs such as AWS re/Start, Orbit Skill Center, and Sekolah@2024 demonstrate OFA's tangible contribution to government policy in improving human resource competencies. However, the company still faces challenges, including complex bureaucracy, regulatory misalignment, and the absence of a dedicated Government Relations Officer. This study recommends that OFA develop a more structured Government Relations system, enhance human resource capacity in the field, and expand communication networks with both central and regional government institutions to strengthen cross-sector collaboration in advancing technology-based education and training.
Strategi Komunikasi Efektif Pengelolaan Arsip Digital untuk Mendukung Layanan Inklusif bagi Disabilitas Tuli di PT KAI Tahun 2025 Hasbi Ridla Ilahi; Agus Taryana; Wawat Setiawati
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 7 No. 2 (2026): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jimik.v7i2.1789

Abstract

Effective communication is a pivotal component in the provision of inclusive digital archive services, particularly for individuals who are Deaf and depend on visual communication and Indonesian Sign Language (Bisindo). The objective of this study is threefold: first, to analyze the communication process in the management of digital archives at PT Kereta Api Indonesia (Persero); second, to identify communication barriers experienced by Deaf individuals; and third, to formulate strategies for developing inclusive digital archive services. The research employs a descriptive qualitative approach with participatory observation, interviews, and documentation studies at the Section of Asset Ownership Document and Files (USDA) of PT KAI. Participatory observation was conducted to directly observe the steps in using the Rail Document System (RDS), the workflow of digital archive services, and the interactions between Deaf and hearing staff members. Over two months, in-depth data were collected through observation, interviews, and documentation involving seven informants, both internal and external. The results indicate that the management of PT KAI's digital archives has been technically well-executed; however, it does not fully accommodate the needs of Deaf users. The study proposes several recommendations, including the integration of Indonesian Sign Language (Bisindo) into the digital archive system, the provision of content or features accompanied by visual guides, the implementation of sign language training for PT KAI employees, and the reinforcement of internal company policies and regulations. These recommendations aim to ensure the provision of equitable and inclusive digital archive services at PT KAI
KOMUNIKASI PUBLIK HUMAS DINAS KOMUNIKASI DAN INFORMATIKA PROVINSI JAWA BARAT DALAM MENYAMPAIKAN INFORMASI KEPADA MASYARAKAT MELALUI MEDIA SOSIAL @HUMAS_JABAR TAHUN 2023 Fahira Izzatuljannah; Ivan Darmawan; Agus Taryana
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 7 No 2 (2024): Agustus
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v7i2.4983

Abstract

Public Relations has an important role in managing and improving public information services to the public, especially through Instagram social media. In line with technological developments and changes in people's communication behavior, the Public Relations of the West Java Province Communication and Information Service utilizes Instagram social media to carry out public communication and information services to the community. This phenomenon has a significant impact on the success felt by West Java Public Relations and the community. The aim of the research is to determine the success of public communication carried out by West Java Public Relations to the public in providing information and public services through the social media Instagram @humas_jabar. This research uses qualitative methodology to determine the success of West Java Public Relations public communication in providing public service information to the community via social media Instagram @humas_jabar. Qualitative analysis is used to analyze qualitative data and data collection is carried out through interviews, observation, documentation and literature study. The results of this research show that the public communication carried out by West Java Public Relations in providing public service information to the public via the social media Instagram @humas_jabar has been successful, and it is necessary to provide some education to increase this success so that the public can better understand the use of Instagram social media. as well as increasing clearer information regarding directions to the public to provide advice, responses and suggestions.
EFEKTVITAS KEGIATAN TELAAH STAF SEBAGAI BAHAN PERTIMBANGAN KEBIJAKAN DI BP2D PROVINSI JAWA BARAT TAHUN 2025 Muhammad Hassan Ma'muur; Novie Indrawati Sagita; Agus Taryana
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.7576

Abstract

This study examines the effectiveness of the implementation of Staff Review Activities as a forum supporting policy deliberation within the Regional Research and Development Agency of West Java Province. Ideally, Staff Review Activities are designed as an internal quality assurance mechanism to ensure the quality of policy analyses and recommendations prior to their use in decision-making processes. However, in practice, the implementation of these activities has not functioned optimally. This study aims to analyze the level of effectiveness of Staff Review Activities, identify factors influencing their implementation, and formulate strategies to enhance their effectiveness as input for policy deliberation. The main argument of this study is that the effectiveness of Staff Review Activities is largely determined by procedural clarity, the quality of substantive discussion processes, and the continuity of follow-up mechanisms. This research employs a qualitative descriptive approach, with data collected through participatory observation, in-depth interviews with key informants, and documentation and literature review. The findings indicate that the implementation of Staff Review Activities has not yet been optimal, as reflected by the absence of standardized operational procedures, a tendency for the forum to shift toward administrative routines, weak documentation of review outcomes, and suboptimal follow-up mechanisms. These findings highlight the importance of strengthening procedural frameworks and organizational culture to enhance the quality of evidence-based policy recommendations within local government institutions.
PERAN BP2D PROVINSI JAWA BARAT DALAM PENYUSUNAN REKOMENDASI KEBIJAKAN BERBASIS BUKTI PEMBERDAYAAN LANSIA TAHUN 2025 Rebeca Yufiar Agustin; Novie Indrawati Sagita; Agus Taryana
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 01 (2026): Januari 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i01.7577

Abstract

The increasing number of elderly people in West Java Province necessitates public policies that are responsive, integrated, and evidence-based. However, the practice of evidence-based policymaking at the local government level still faces significant challenges, particularly weak data coordination among regional government agencies involved in elderly empowerment issues. This study aims to analyze the role and coordination strategies of the Regional Research and Development Agency (BP2D) of West Java Province in addressing these challenges through the facilitation of the West Java Research Forum (WJRF), to identify factors contributing to suboptimal data coordination, and to formulate efforts to strengthen cross-sectoral data-sharing systems. The authors argue that BP2D plays not only a role as a producer of policy recommendations but also as a facilitator and catalyst for institutional collaboration in the evidence-based policymaking process. This study employs a descriptive qualitative method, with data collected through interviews, observations, documentation, and literature review. The findings indicate that BP2D has established a collaborative dialogue space through the WJRF; however, the resulting data coordination remains non-binding due to fragmented authority, the absence of operational regulations, and sectoral budgeting and accountability systems. Therefore, strengthening supporting regulations, integrating inter-agency data systems, and creating institutional incentives are key to enhancing the effectiveness of evidence-based elderly empowerment policy formulation and implementation in West Java.
Komunikasi Pemerintahan dalam Rencana Pembangunan Masjid Jami Al Quddus Bunga Adventine Samosir; Neneng Yani Yuningsih; Agus Taryana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 6 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v5i6.2566

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh komunikasi pemerintahan DPRD Kota Depok kepada Walikota Depok dalam polemik pembangunan Masjid Jami Al Quddus dan relokasi SDN Pondok Cina 1. Pembangunan Masjid Jami Al Quddus menjadi polemik di tengah-tengah masyarakat karena akan dibangun di lahan SDN Pondok Cina 1 yang menyebabkan sekolah tersebut akan digusur. Beberapa masyarakat tidak menyetujui pembangunan masjid ini dan menyampaikan tuntutannya kepada DPRD Kota Depok. Dewan Perwakilan Rakyat Daerah Kota Depok berperan penting dalam menyampaikan aspirasi masyarakat ini dalam bentuk surat rekomendasi kepada Wali Kota Depok dan jajarannya. Isi surat rekomendasi tersebut berupa tiga tuntutan dari masyarakat. Pengaruh komunikasi pemerintahan yang dilakukan oleh DPRD Kota Depok kepada Walikota Depok dan jajarannya akan dianalisis dengan menggunakan teori Ulbert Silalahi yang melihat pengaruh komunikasi pemerintahan dilihat dari sikap (attitude), pemahaman (understanding), serta perilaku (behavior). Penelitian ini menggunakan metode penelitian kualitatif bersifat deskriptif. Data diperoleh dengan studi literatur, observasi, dan wawancara. Hasil penelitian menunjukkan bahwa komunikasi yang dilakukan oleh DPRD Kota Depok berpengaruh kepada Walikota Depok baik dari sikap (attitude), pemahaman (understanding), dan perilaku (behavior). Dari sikap (attitude), Walikota Depok berjanji akan membalas surat rekomendasi dari DPRD Kota Depok. Dari pemahaman (understanding), Walikota Depok, jajarannya, dan masyarakat dapat mengerti dan menjelaskan isi surat rekomendasi tersebut walaupun lembaga Bappeda Kota Depok tidak dapat menjelaskan isi surat rekomendasi tersebut. Dari perilaku (behavior), Walikota Depok dan jajarannya melakukan apa yang sesuai dengan tuntutan dari DPRD Kota Depok salah satunya dengan memperbaiki jalan akses menuju SDN Pondok Cina 1 Depok, penundaan pembangunan Masjid Jami Al Quddus, sampai pada akhirnya pembangunan Masjid Al Quddus dibatalkan.
Social Construction of Fisherman’s Community for Maintaining Local Wisdom: A Case Study of Karangjaladri Village Arie Surya Gutama; Eva Nuriyah Hidayat; Agus Taryana
Komunitas Vol. 18 No. 1 (2026): March 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/komunitas.v18i1.22543

Abstract

The local wisdom of coastal communities is reflected in the practice of managing marine resources that have been passed down from generation to generation. One form is the fishermen's community which functions as a social forum for fishermen in maintaining traditions and regulating the use of natural resources. However, the development of the era and social dynamics pose challenges and demand adaptation in preserving the values of local wisdom so that an understanding is needed for the fishermen's community to maintain these values. This study aims to analyze the social construction of the fishermen's community in maintaining local wisdom in Karangjaladri Village using the theory of social construction by Berger and Luckmann which includes externalization, objectivation, and internalization. With a qualitative approach and descriptive-explanatory methods, data were obtained through observation, interviews, and documentation. This research was conducted from January 2024 to September 2024 and involved three key informants, namely members of coastal communities who work as fishermen’s , community leaders, representatives of village governments, and other related parties. The results of the study indicate that the fishermen's community forms and maintains local wisdom values through social practices such as cooperation, customary-based fishing area division, and value regeneration through the inheritance of knowledge to the younger generation. In addition, the fishermen's community can adapt to change by strengthening the role of the community in facing the challenges of modernization. This study confirms that social interactions in the fishermen's community form a social reality that is oriented towards preserving local wisdom. The implication is that coastal management policies need to consider the role of fishermen's communities as key figures in maintaining ecological and social balance in coastal areas. Limitations in this study include local wisdom based on the research area, residents in coastal areas, community leaders, and other communities on the coast.
IMPLEMENTASI E-GOVQUAL DALAM MENGUKUR KEPUASAN PELAYANAN DIGITAL APLIKASI M-PASPOR DENGAN PENDEKATAN IPA DAN CSI DI KANTOR IMIGRASI JAKARTA TIMUR Yilmaz Omar Sebastian; Muradi; Agus Taryana
T JDP (JURNAL DINAMIKA PEMERINTAHAN) Vol 9 No 02 (2026): Agustus 2026
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jdp.v9i02.8517

Abstract

This study aims to measure user satisfaction with digital public services delivered through the M-Paspor application at the Class I Immigration Office TPI East Jakarta using the E-Government Service Quality (E-GovQual) model, supported by the Importance-Performance Analysis (IPA) and Customer Satisfaction Index (CSI) approaches. The research was motivated by negative public sentiment toward the M-Paspor application, as reflected in user reviews on Google Play Store and Apple App Store. A quantitative descriptive method was employed by distributing an online questionnaire to 100 M-Paspor users selected through accidental sampling based on Cochran’s formula. The findings indicate that overall user satisfaction falls within the satisfactory category, with a CSI score of 80.85%. The IPA results reveal that one service attribute is classified as a high-priority area for improvement (Quadrant I), ten attributes are performing well and should be maintained (Quadrant II), seven attributes are considered low priority (Quadrant III), and two attributes indicate excessive performance (Quadrant IV). Overall, the M-Paspor application has met users’ expectations. However, improvements are still needed in application navigation, information presentation, integrated support services, and personal data security to further enhance the quality of digital public services.
Co-Authors Adventine Samosir, Bunga Ahmad Hadi Fauzi Anggarwati, Aryn Putri Antik Bintari Arie Surya Gutama Bunga Adventine Samosir Dian Fordian Erna Maulina Eva Nuriyah Hidayat Fahira Izzatuljannah Fellisha, Naila Alifah Fitriya, Rifa Shakira Francisco Carballo Hasbi Ridla Ilahi Herjanto Bekti Hermawan, Shalaisya Azzahra Al-Meyda Herviani, Dini Imam Suwandi Irton Ivan Darmawan Joshua Dean E.P Justin Nabil Alpasha Maharani, Putri Aulia Adi Mahendrawati, Laela Margo Purnomo Marvell Syauqi Rosyad Kairupan¹ Maygaza Anhara Putra Brata Mifzal Sumarsono Mohammad Benny Alexandri Muhammad Hassan Ma'muur Muhammad Luthfi Naufal Muhammad Rifa El Mahmudi Muradi Nandang Alamsah Deliarnoor Neneng Yani Yuningsih Neneng Yani Yuningsih Noer, Arvenia Novie Indrawati Sagita Nurul Asiah Parulian, Rambey Solihin Pratamaningtiyas, Widi Rachmat Fauzan, Tribowo Rahman Mulyawan Ramadhan Pancasilawan Rebeca Yufiar Agustin Ria Arifianti Rina Hermawati, Rina Riva Kansa Reza Riva Kansa Reza Rizki Ananda Ramadhan Rudiana Rudiana, Rudiana Ruslan, Budiana Ryan Irliawan Sagita, Novi Indrawati Sahrul Romdoni Sandjaya, Teguh Selvi Centia Setiawati, Wawat Silmy Putri Mahandry Silvyana, Anastasia Sinta Ningrum Suyatman, Iwan Syafa Risya Azahra Syah, Mahaditha Azzahra Teguh Sandjaya Teguh Sandjaya Teguh Sandjaya Umi Narimawati Utang Suwaryo Vicky Hidayat Wawat Setiawati Wisnumulya, Dicky Yayan Nuryanto Yilmaz Omar Sebastian Yogi Sugiarto Maulana Zakaria, Syaifullah Zhahirah Indrawati Zainuddin