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All Journal Jurnal Manajemen dan Bisnis (Performa) Jurnal Manajemen dan Bisnis Sriwijaya Journal of Economics, Business, & Accountancy Ventura Syntax Literate: Jurnal Ilmiah Indonesia JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Kaizen : Management Systems and Industrial Engineering Journal International Journal of Supply Chain Management Amwaluna Jurnal Ekonomi dan Keuangan Syariah Enrichment : Journal of Management INFOKUM Jurnal Integrasi Kesehatan dan Sains Studi Ilmu Manajemen dan Organisasi Jurnal Riset Manajemen dan Bisnis Bandung Conference Series: Business and Management Jurnal Ekonomi dan Kewirausahaan West Science Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering
Tasya Aspiranti
Universitas Islam Bandung
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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THE EFFECT OF WORKPLACE AND STRESS MANAGEMENT ON BURNOUT IN NURSES DURING THE COVID 19 PANDEMIC (CASE STUDY AT PUSKESMAS TAROGONG, GARUT REGENCY) Mepy Nurana; Tasya Aspiranti; Sri Suwarsi
INFOKUM Vol. 10 No. 5 (2022): December, Computer and Communication
Publisher : Sean Institute

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Abstract

pandemic, which experienced a significant increase in workload during the COVID-19 pandemic. Burnout is a syndrome characterized by emotional exhaustion, depersonalization, and decreased work performance, which can be caused by various factors in employee work, including high work stress and various workplace factors such as workload, rewards, job control, and others. In the era of the COVID-19 pandemic, nurses have a high risk of burnout, due to high work stress, workload, the risk of COVID-19 infection, and also have a high risk of experiencing COVID-19 transmission through close contact with patients. This study aims to analyze the effect of workplace factors and stress management on burnout among nurses at Tarogong Health Center during the COVID-19 pandemic. This research is a descriptive verification study with a census or whole sampling method, namely all nurses at Tarogong Health Center. Primary data were collected through interviews and surveys using the Maslach Burnout Inventory questionnaire, the Quick Burnout Assessment questionnaire, and the stress management questionnaire. In the workplace questionnaire for aspects of workload, control, reward, and fairness, the level is adequate, while the community and values are at a high level, meaning that there is still a need for improvement in workload management, decision making, communication, and a more transparent reward system for nurses in the workplace. Tarogong Health Center. Nurses use individual stress management methods, especially using personal relaxation techniques and discussing with partners or families to manage work stress levels. Burnout is at a moderate level marked by a degree of depersonalization and a mild decline in performance. Workplace and stress management affect the burnout of nurses at Tarogong Health Center, and the influence of workplace on burnout is greater than the effect of stress management so that an increase in workload management, decision making, and effective communication with nurses is needed, workplace interventions and stress management at the Puskesmas are also needed to reduce burnout levels, so management needs to implement stress management programs, both organizationally such as holding recreation for nurses, and need to share a fair share of workload and in active discussion with nurses.
Co-Authors A. Harits Nu'man Abdurrahim Abi Anwar, Umari Abi Anwar, Umari Abdurrahim Ade Yunita Mafruhat Adwiyah, Rabiatul Ahmad Julianda Akhmad Yogi Pramatirta, Akhmad Yogi Anisya Islamiyani Anjani, Selsa Putri Anwar, Umari Abdurrahim Abi Ardin Alpiana Nugraha Ayu Paramita Bagas Ismail Bima Cahya B Cahya B, Bima Cici Cintyawati Cici Cintyawati Cici Cintyawati Cici Cyntiawati Dadang Kusnadi Dalila Salsabila Denasari Nurul Hikmah Dita Garnida Eka Novia Arismayanti Eka Paksi, Tri Ayu Eka Tresna Gumelar Erma Walyuniar Farida Nur Machmud Gia Halwansalas Handri Handri Hendarta, Albert Hendrati Dwi Mulyaningsih Ilham Fadillah Ima Amaliah Iyan Bachtiar Jun Junaedi Lasmanah Luthfi Nurwandi Maqhfira Ridha Maulani Meli Amelia Mepy Nurana Mepy Nurana Meti Mulyati Muhamad Ilham Eka Dwirahman Muhammad Naufal Nuriansyah Muhardi Muhardi Naufal Wildan Rahmadian Nirmala Kesumah Nunung Nurhayati Nur Azmi Aulia Nurdin Nurdin Nurfahmiyati Nurfahmiyati Paksi, Tri Ayu Eka Pasha, Mochammad Samy Pratama, Ikbar Rabiatul Adwiyah Rafly Tryas Fariansyah Rahmaniar, Mirda Rahmannisa, Shofa Nur Rahmawati, Safira Rakha Izzatur Rahman Rani, Asni Mustika Reni Farida Yanti Riga Ari Nurgani Risma Nuryanti Rusman Frendika Shafira Raudya Putri Shafira Raudya Putri Siskia Yuhanida Sri Suwarsi Subhan Perkasa Sumadilaga Sufiarsah, Sevanya Rezkia Sumadilaga, Subhan Perkasa Susan Fitriyana Suyanto, Rachmat Syifa Alia Balqis Three Yuliarti Koswara Tri Ayu Eka Paksi Umari Abdurrahim Abi Anwar Umari Abdurrahim Abi Anwar Westi Riani Yudha Dwi Nugraha Yuhka Sundaya Zahra Nabila Latama Zulmauli Bahri