Articles
The effect of workload and work ambiguity on burnout with work stress as a mediation variable
Suganda Putri, Gita;
Lukito, Hendra;
Amali Rivai, Harif
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)
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DOI: 10.35335/mantik.v8i1.4942
The purpose of this research is to analyze the factors which cause employees to burnout in working, which include workload and work ambiguity on burnout with work stress that employees feel as a mediation variable. Burnout is an important thing that must be considered by company management in managing company resources or employees. The populations in this study are Non Civil Servant Nurses dr. Reksodiwiryo Army Hospital, Padang CityWest Sumatera with a sample of 90 nursees. The analytical method used descriptive statistical analysis and factor description analysis using SmartPLS 4.0. The result of this study shows that workload has a positive and significant effect on work stress; work ambiguity has a negative and significant effect on work stress; workload, work ambiguity, and work stress have a significant impact on burnout; work stress as a mediating variable has an effect on the workload on burnout and work ambiguity on burnout
The influence of quality of work life and knowlesdge management on organizational citizenship behavior with job satisfaction as a mediating variable.(Study on DPRD Secretariat West Pasaman Regency)
Aulia, Rizki;
Yulihasri, Yulihasri;
Lukito, Hendra
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)
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DOI: 10.35335/mantik.v8i1.5170
This study aims to analyze the factors influencing organizational citizenship behavior (OCB) at work, including quality of work life and knowledge management with job satisfaction as a mediating variable. The research population is employees of the Secretariat of the Pasaman Barat Regency DPRD with a sample of 66 employees. Using descriptive statistical analysis and factor description with SmartPLS 4.0, the results show that quality of work life and knowledge management have a positive and significant relationship with OCB. Quality of work life and knowledge management also have a positive and significant impact on job satisfaction, which in turn influences OCB positively and significantly. Additionally, job satisfaction significantly mediates the relationship between quality of work life and OCB, as well as knowledge management and OCB.
A New Approach to Enhancing Innovative Work Behavior Involves Utilizing Psychological Empowerment as a Mediator
Hasbi, Fikri;
Herri;
Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network
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DOI: 10.37034/infeb.v5i3.601
The aim of this study is to examine and analyze the role of psychological empowerment as a mediator in the influence of support for innovation and leader-member exchange on innovative work behavior among employees of Bank Nagari in Padang City. The population for this study consisted of all Marketing and IT employees of Bank Nagari in Padang City, totaling 101 individuals. The sample was selected using Isaac and Michael's sampling method, resulting in a sample size of 78 individuals. The analytical methods employed in this study were descriptive statistical analysis and factor description analysis using SmartPLS 4.0 software. The findings of the study indicate that support for innovation does not have a significant influence on employees' innovative work behavior. However, support for innovation has a positive and significant impact on employees' psychological empowerment. Furthermore, leader-member exchange does not have a significant influence on employees' innovative work behavior, but it does have a positive and significant impact on employees' psychological empowerment. Psychological empowerment, in turn, has a positive and significant influence on employees' innovative work behavior. Additionally, psychological empowerment mediates the relationship between support for innovation and employees' innovative work behavior, as well as the relationship between leader-member exchange and employees' innovative work behavior at Bank Nagari in Padang City.
Analisis Strategi Bisnis PT. Asuransi Jiwa Inhealth Indonesia
Chaira, Retnofia;
Lukman, Syukri;
Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network
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DOI: 10.37034/infeb.v5i3.689
The purpose of this research is to analyze the business strategy of PT. Asuransi Jiwa Inhealth Indonesia. The research was carried out in an effort to identify the company's external and internal factors, and then determine a strategy using SWOT Analysis, Space Matrix and QSPM Matrix. The scope of research includes the external environment with PESTEL and the internal environment which consists of aspects that exist within the company. The population in this study are L3 and L2 managers at the service office level throughout Indonesia. The sample in this study used a purposive sample so that a sample of 5 managers and 2 people from external parties was obtained. data collection techniques by conducting interviews. The method used in this research is to use a comprehensive strategic management model. The results of the research based on the TOWS analysis obtained 16 alternative strategies that could be implemented by Mandiri Inhealth. The results of the IE analysis show that the point of intersection between the EFE and IFE analysis scores is in cell V which indicates the right alternative strategy implemented by the company, namely market penetration and product development. The results of the QSPM analysis on it can be concluded that the best strategy implemented by the company is a product development strategy with the highest total QSPM score (6.465). The limitations of this study are that it is based on corporate strategy regulations, uses SWOT analysis, IE Matrix and QSPM, only discusses Health Insurance products and does not use Business Model Canvas (BMC) analysis and also Focus Group Discussion (FGD). Suggestions for future researchers to add analysis using BMC and FGD between divisions so that planning and execution can run well according to the targets set.
Pengaruh Manajemen Bakat dan Pengetahuan terhadap Kinerja dan Komitmen Karyawan dalam Perusahaan
Gunawan, Afrio;
Rivai, Harif Amali;
Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network
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DOI: 10.37034/infeb.v5i4.750
This study focuses on the key roles played by talent management and knowledge management in improving employee performance, with employee engagement as the mediator variable. Talent management practices, which include career planning, incentives, and organizational support, were found to have a significant influence on employee performance. The main recommendation is to strengthen talent management practices by placing more emphasis on internal talent identification and development, as well as more structured career development programs. Although knowledge management does not have a significant direct influence on employee performance, this study emphasizes the importance of evaluating knowledge management practices. The research uses a quantitative descriptive method. Descriptive methods are used to collect data that can test hypotheses or provide answers to questions related to individual views on certain issues or topics. This method is used to describe and analyze data obtained from respondents in the context of talent management, knowledge management, and its relationship with employee performance and employee engagement. Efforts should be focused on effective knowledge collection, storage and distribution to ensure operational efficiency and continuous employee development. The research then recommends training employees in knowledge management. This will help improve employees' ability to manage and access relevant knowledge, which in turn will improve work efficiency. It is important to note that companies should adopt a proactive approach in regular monitoring and evaluation of factors that affect employee performance. As such, they can identify changes in organizational dynamics and adjust their strategies accordingly. This research provides valuable insights for companies in optimizing employee performance and meeting increasingly complex market demands.
Pengaruh Reward terhadap Disiplin Kerja Dimediasi Kepuasan Kerja pada PT. Dipo Star Finance Padang
Zhafirah, Talitha;
Yulihasri;
Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 1 (March 2024)
Publisher : SAFE-Network
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DOI: 10.37034/infeb.v6i1.834
This research aims to examine the effect of rewards on work discipline, which is mediated by job satisfaction in employees of PT Dipo Star Finance Padang. A quantitative approach with hypothesis-testing techniques was used in this research. There were 92 samples using a saturated sampling technique, namely all employees of PT Dipo Star Finance Padang. Data was collected by distributing questionnaires online and processed using SmartPLS 4.0 software. The data analysis method uses structural equation modeling with partial least squares (SEM-PLS). The research results show that rewards have a positive and significant effect on job satisfaction and work discipline. Job satisfaction has a positive and significant effect on work discipline. Job satisfaction is able to partially mediate the relationship between rewards and work discipline. The implications of the research emphasize the importance of providing comfort to employees while working, in addition to providing appreciation in the form of rewards for employees with good performance, so that employees can comply with company rules in the future.
PENGARUH JOB STRESS DAN FATIGUE TERHADAP EMPLOYEE PERFORMANCE DENGAN MEDIASI JOB SATISFACTION: STUDI PADA LEMBAGA PEMASYARAKATAN KELAS IIA PADANG
Afdhal Naufal Sofyan;
Rahmi Fahmy;
Hendra Lukito
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)
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DOI: 10.31539/costing.v7i6.13191
Kinerja karyawan merupakan faktor kunci dalam keberhasilan suatu organisasi, dimana dapat dipengaruhi oleh berbagai elemen psikologis dan lingkungan kerja. Stres kerja dan kelelahan sering kali menjadi penyebab utama yang mempengaruhi kinerja. Di sisi lain, kepuasan kerja berperan sebagai buffer yang dapat mengurangi dampak negatif dari stres dan kelelahan. Penelitian ini bertujuan untuk menganalisis pengaruh job stress dan fatigue terhadap employee performance melalui job satisfaction, serta pengaruh job satisfaction terhadap employee. performance. Populasi pada penelitian ini adalah Pegawai Lembaga Pemasyarakatan Kelas IIA Padang. Teknik pengambilan sampel menggunakan purposive sampling sehingga diperoleh 48 responden yaitu petugas penjagaan Lembaga Pemasyarakatan Kelas IIA Padang. Teknik analisis data menggunakan Structural Equation Modeling (SEM) dengan software SmartPLS 4. Hasil penelitian menunjukkan job stress berpengaruh positif dan signifikan terhadap employee performance dan job satisfaction, fatigue berpengaruh negatif namun tidak signifikan terhadap employee performance dan job satisfaction, job satisfaction berpengaruh positif dan signifikan terhadap employee performance, job satisfaction tidak memediasi hubungan fatigue dan employee performance, job satisfaction berperan sebagai mediator hubungan job stress dan employee performance.
Kinerja Karyawan Perbankan Syariah: Integrasi Peran Etika Kerja Islami, Kepemimpinan Transformasional dan Kualitas Pelayanan
Yenti Afrida;
Hendra Lukito;
Wahyuni Lely Augusna;
Harif Amali Rivai;
Laura Syahrul
IQTISHADIA Jurnal Ekonomi & Perbankan Syariah Vol. 11 No. 1 (2024)
Publisher : Institut Agama Islam Negeri Madura
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DOI: 10.19105/iqtishadia.v11i1.13552
Kinerja karyawan adalah motor penggerak berjalannya suatu perusahaan. Penelitian ini bertujuan untuk menganalisis hubungan antara etika kerja islami, kualitas pelayanan dan kepemimpinan transformasional terhadap kinerja karyawan perbankan syariah. Penelitian ini merupakan penelitian kuantitatif menguji hubungan etika kerja islami, kualitas pelayanan dan kepemimpinan transformasional terhadap kinerja karyawan perbankan syariah. Pengambilan sampel dalam penelitian ini dilakukan dengan menggunakan metode purpossive sampling. Penelitian ini dilakukan pada perbankan syariah yang ada di Sumatera Barat. Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari pengisian kuesioner melalui google form. Metode analisis yang digunakan dalam penelitian ini adalah Partial Least Square (PLS) untuk menilai outer model dan inner model berdasarkan Structural Equation Modeling (SEM). Temuan dalam penelitian ini menunjukkan bahwa pertama etika kerja islami memiliki hubungan yang positif namun tidak signifikan dengan kinerja karyawan perbankan syariah. Temuan kedua menunjukkan menunjukkan bahwa kepemimpinan transformasional memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada perbankan syariah dan temuan ketiga dalam penelitian ini menunjukkan bahwa kualitas pelayanan berpengaruh negatif dan signifikan dalam mempengaruhi kinerja karyawan perbankan syariah.
Analysis of the Effect of Work-Family Conflict, Work Stress, and Job Satisfaction on the Performance of BPK-RI Auditors in West Sumatra
Fadhilah, Rahmi;
Lukito, Hendra;
Games, Donard
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto
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DOI: 10.31538/iijse.v7i3.5644
Recent demographic changes have seen an increase in dual-income households, with partners working for financial stability but often sacrificing their role in the household. This suggests the need for greater support from organizations in the modern family structure. As an institution that audits the financial statements of public institutions in Indonesia, the quality of BPK-RI audits has a direct impact on the accountability and transparency of state finances. BPK-RI auditors face significant challenges, such as balancing workloads with family responsibilities and high levels of stress that can potentially interfere with employee performance. The purpose of this study was to investigate the effect of work-family conflict and job stress on auditor performance with job satisfaction as a mediating variable in the study at BPK-RI West Sumatra. This study used primary data from filling out questionnaires, which were analyzed using the SEM-PLS method. The results showed that work-family conflict had a positive and significant effect on performance, and job satisfaction could be a mediating variable in the relationship between work-family conflict and performance. Conversely, job stress did not affect performance and job satisfaction could not be a mediating variable in the relationship between work-family conflict and performance.
PENGARUH BERBAGI PENGETAHUAN DAN BUDAYA KERJA TERHADAP KINERJA PEGAWAI DENGAN EFIKASI DIRI SEBAGAI MEDIASI
Endrawati, Devi;
Rivai, Harif Amali;
Lukito, Hendra
JURNAL DIMENSI Vol 14, No 1 (2025): JURNAL DIMENSI (MARET 2025)
Publisher : Universitas Riau Kepulauan
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DOI: 10.33373/dms.v14i1.7537
Abstrak Penelitian ini bertujuan untuk menganalisis dan menjelaskan pengaruh berbagi pengetahuan dan budaya kerja ASN BerAKHLAK terhadap kinerja pegawai dengan efikasi diri sebagai mediasi. Penelitian menggunakan metode kuantitatif. Metode pengambilan sampel adalah metode sampling jenuh. Teknik pengumpulan data menggunakan kuesioner yang disebarkan melalui googleform kepada 63 orang pegawai pada Badan Pengelolaan Keuangan dan Pendapatan Daerah Kota Pariaman. Pengolahan dan analisis data menggunakan SmartPLS. Hasil analisis menunjukkan bahwa berbagi pengetahuan berpengaruh positif signifikan terhadap kinerja pegawai, budaya kerja BerAKHLAK tidak berpengaruh positif siginifikan terhadap kinerja pegawai, efikasi diri berpengaruh positif signifikan terhadap kinerja pegawai, berbagi pengetahuan berpengaruh positif signifikan terhadap efikasi diri, budaya kerja BerAKHLAK berpengaruh positif signifikan terhadap efikasi diri, efikasi diri berperan sebagai parsial mediasi terhadap berbagi pengetahuan dengan kinerja pegawai dan efikasi diri berperan sebagai full mediasi terhadap budaya kerja BerAKHLAK dengan kinerja pegawai. Kata Kunci : Berbagi Pengetahuan; Budaya Kerja BerAKHLAK; Efikasi Diri; Kinerja Pegawai