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Social Media as a Tool to Facilitate Human Capital Relations to Open Innovation and Business Performance Yulianti, Prima; Fahmy, Rahmi; Lukito, Hendra; Games, Donard
Jurnal Manajemen Teknologi Vol. 23 No. 2 (2024)
Publisher : Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2024.23.2.4

Abstract

Abstract. Companies increasingly leverage social media tools to access knowledge from external actors, particularly customers and other users, to facilitate innovation processes and corporate performance. Little empirical research has investigated the impact of external knowledge sourced through social media. This research aims to analyze the influence of human capital on open innovation and business performance through social media. This research was conducted on MSMEs in Padang City, West Sumatra, Indonesia. The sample was 200 MSMEs in Padang City. The sampling technique is purposive sampling. The quantitative method is then processed and analyzed using Structural Equation Modeling (SEM) data analysis techniques with smartPLS. This research examines how external knowledge flows of human capital sourced from social media influence open innovation and business performance. The findings in this research are that there is a positive and significant influence between human capital on business performance, human capital on open innovation, human capital on social media, and social media on open innovation. On the other hand, social media does not have a positive or significant influence on business performance. This research also shows the role of social media as a mediator of the positive and significant relationship between human capital and open innovation. Meanwhile, social media fails to mediate the relationship between human capital and company performance. Overall, these findings underscore the importance of human capital in enhancing open innovation through social media, thereby impacting firm performance.   Keywords: Human capital, social media, open innovation, business performance   Abstrak. Perusahaan semakin memanfaatkan alat media sosial untuk mengakses pengetahuan dari pelaku eksternal, khususnya pelanggan dan pengguna lainnya, untuk memfasilitasi proses inovasi dan kinerja perusahaan. Sedikit penelitian empiris yang menyelidiki dampak pengetahuan eksternal yang bersumber melalui media sosial. Penelitian ini bertujuan untuk menganalisis pengaruh modal manusia terhadap inovasi terbuka dan kinerja bisnis melalui media sosial. Penelitian ini dilakukan pada pelaku UMKM di Kota Padang, Sumatera Barat, Indonesia. Sampelnya adalah 200 pelaku UMKM di Kota Padang. Teknik penentuan sampel adalah purposive sampling. Metode yang digunakan adalah kuantitatif, kemudian diolah dan dianalisis menggunakan teknik analisis data Structural Equation Modeling (SEM) dengan smartPLS. Penelitian ini mengkaji bagaimana aliran pengetahuan eksternal dari modal manusia yang bersumber dari media sosial mempengaruhi inovasi terbuka dan kinerja bisnis. Temuan dalam penelitian ini adalah adanya pengaruh positif dan signifikan antara human capital terhadap kinerja bisnis, human capital terhadap open Innovation, human capital pada media sosial, dan media sosial terhadap open Innovation. Sebaliknya media sosial tidak mempunyai pengaruh positif atau signifikan terhadap kinerja bisnis. Penelitian ini juga menunjukkan peran media sosial sebagai mediator hubungan positif dan signifikan antara modal manusia dan inovasi terbuka. Sementara itu, media sosial gagal memediasi hubungan antara modal manusia dan kinerja perusahaan. Secara keseluruhan, temuan ini menggarisbawahi pentingnya modal manusia dalam meningkatkan inovasi terbuka melalui media sosial, sehingga berdampak pada kinerja perusahaan. Kata kunci: Modal manusia, media sosial, inovasi terbuka, kinerja bisnis
The effect of workload and work ambiguity on burnout with work stress as a mediation variable Suganda Putri, Gita; Lukito, Hendra; Amali Rivai, Harif
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.4942

Abstract

The purpose of this research is to analyze the factors which cause employees to burnout in working, which include workload and work ambiguity on burnout with work stress that employees feel as a mediation variable. Burnout is an important thing that must be considered by company management in managing company resources or employees. The populations in this study are Non Civil Servant Nurses dr. Reksodiwiryo Army Hospital, Padang CityWest Sumatera with a sample of 90 nursees. The analytical method used descriptive statistical analysis and factor description analysis using SmartPLS 4.0. The result of this study shows that workload has a positive and significant effect on work stress; work ambiguity has a negative and significant effect on work stress; workload, work ambiguity, and work stress have a significant impact on burnout; work stress as a mediating variable has an effect on the workload on burnout and work ambiguity on burnout
The influence of quality of work life and knowlesdge management on organizational citizenship behavior with job satisfaction as a mediating variable.(Study on DPRD Secretariat West Pasaman Regency) Aulia, Rizki; Yulihasri, Yulihasri; Lukito, Hendra
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5170

Abstract

This study aims to analyze the factors influencing organizational citizenship behavior (OCB) at work, including quality of work life and knowledge management with job satisfaction as a mediating variable. The research population is employees of the Secretariat of the Pasaman Barat Regency DPRD with a sample of 66 employees. Using descriptive statistical analysis and factor description with SmartPLS 4.0, the results show that quality of work life and knowledge management have a positive and significant relationship with OCB. Quality of work life and knowledge management also have a positive and significant impact on job satisfaction, which in turn influences OCB positively and significantly. Additionally, job satisfaction significantly mediates the relationship between quality of work life and OCB, as well as knowledge management and OCB.
A New Approach to Enhancing Innovative Work Behavior Involves Utilizing Psychological Empowerment as a Mediator Hasbi, Fikri; Herri; Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (328.652 KB) | DOI: 10.37034/infeb.v5i3.601

Abstract

The aim of this study is to examine and analyze the role of psychological empowerment as a mediator in the influence of support for innovation and leader-member exchange on innovative work behavior among employees of Bank Nagari in Padang City. The population for this study consisted of all Marketing and IT employees of Bank Nagari in Padang City, totaling 101 individuals. The sample was selected using Isaac and Michael's sampling method, resulting in a sample size of 78 individuals. The analytical methods employed in this study were descriptive statistical analysis and factor description analysis using SmartPLS 4.0 software. The findings of the study indicate that support for innovation does not have a significant influence on employees' innovative work behavior. However, support for innovation has a positive and significant impact on employees' psychological empowerment. Furthermore, leader-member exchange does not have a significant influence on employees' innovative work behavior, but it does have a positive and significant impact on employees' psychological empowerment. Psychological empowerment, in turn, has a positive and significant influence on employees' innovative work behavior. Additionally, psychological empowerment mediates the relationship between support for innovation and employees' innovative work behavior, as well as the relationship between leader-member exchange and employees' innovative work behavior at Bank Nagari in Padang City.
Analisis Strategi Bisnis PT. Asuransi Jiwa Inhealth Indonesia Chaira, Retnofia; Lukman, Syukri; Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i3.689

Abstract

The purpose of this research is to analyze the business strategy of PT. Asuransi Jiwa Inhealth Indonesia. The research was carried out in an effort to identify the company's external and internal factors, and then determine a strategy using SWOT Analysis, Space Matrix and QSPM Matrix. The scope of research includes the external environment with PESTEL and the internal environment which consists of aspects that exist within the company. The population in this study are L3 and L2 managers at the service office level throughout Indonesia. The sample in this study used a purposive sample so that a sample of 5 managers and 2 people from external parties was obtained. data collection techniques by conducting interviews. The method used in this research is to use a comprehensive strategic management model. The results of the research based on the TOWS analysis obtained 16 alternative strategies that could be implemented by Mandiri Inhealth. The results of the IE analysis show that the point of intersection between the EFE and IFE analysis scores is in cell V which indicates the right alternative strategy implemented by the company, namely market penetration and product development. The results of the QSPM analysis on it can be concluded that the best strategy implemented by the company is a product development strategy with the highest total QSPM score (6.465). The limitations of this study are that it is based on corporate strategy regulations, uses SWOT analysis, IE Matrix and QSPM, only discusses Health Insurance products and does not use Business Model Canvas (BMC) analysis and also Focus Group Discussion (FGD). Suggestions for future researchers to add analysis using BMC and FGD between divisions so that planning and execution can run well according to the targets set.
Pengaruh Manajemen Bakat dan Pengetahuan terhadap Kinerja dan Komitmen Karyawan dalam Perusahaan Gunawan, Afrio; Rivai, Harif Amali; Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.750

Abstract

This study focuses on the key roles played by talent management and knowledge management in improving employee performance, with employee engagement as the mediator variable. Talent management practices, which include career planning, incentives, and organizational support, were found to have a significant influence on employee performance. The main recommendation is to strengthen talent management practices by placing more emphasis on internal talent identification and development, as well as more structured career development programs. Although knowledge management does not have a significant direct influence on employee performance, this study emphasizes the importance of evaluating knowledge management practices. The research uses a quantitative descriptive method. Descriptive methods are used to collect data that can test hypotheses or provide answers to questions related to individual views on certain issues or topics. This method is used to describe and analyze data obtained from respondents in the context of talent management, knowledge management, and its relationship with employee performance and employee engagement. Efforts should be focused on effective knowledge collection, storage and distribution to ensure operational efficiency and continuous employee development. The research then recommends training employees in knowledge management. This will help improve employees' ability to manage and access relevant knowledge, which in turn will improve work efficiency. It is important to note that companies should adopt a proactive approach in regular monitoring and evaluation of factors that affect employee performance. As such, they can identify changes in organizational dynamics and adjust their strategies accordingly. This research provides valuable insights for companies in optimizing employee performance and meeting increasingly complex market demands.
Pengaruh Reward terhadap Disiplin Kerja Dimediasi Kepuasan Kerja pada PT. Dipo Star Finance Padang Zhafirah, Talitha; Yulihasri; Lukito, Hendra
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 1 (March 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i1.834

Abstract

This research aims to examine the effect of rewards on work discipline, which is mediated by job satisfaction in employees of PT Dipo Star Finance Padang. A quantitative approach with hypothesis-testing techniques was used in this research. There were 92 samples using a saturated sampling technique, namely all employees of PT Dipo Star Finance Padang. Data was collected by distributing questionnaires online and processed using SmartPLS 4.0 software. The data analysis method uses structural equation modeling with partial least squares (SEM-PLS). The research results show that rewards have a positive and significant effect on job satisfaction and work discipline. Job satisfaction has a positive and significant effect on work discipline. Job satisfaction is able to partially mediate the relationship between rewards and work discipline. The implications of the research emphasize the importance of providing comfort to employees while working, in addition to providing appreciation in the form of rewards for employees with good performance, so that employees can comply with company rules in the future.
PENGARUH JOB STRESS DAN FATIGUE TERHADAP EMPLOYEE PERFORMANCE DENGAN MEDIASI JOB SATISFACTION: STUDI PADA LEMBAGA PEMASYARAKATAN KELAS IIA PADANG Afdhal Naufal Sofyan; Rahmi Fahmy; Hendra Lukito
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.13191

Abstract

Kinerja karyawan merupakan faktor kunci dalam keberhasilan suatu organisasi, dimana dapat dipengaruhi oleh berbagai elemen psikologis dan lingkungan kerja. Stres kerja dan kelelahan sering kali menjadi penyebab utama yang mempengaruhi kinerja. Di sisi lain, kepuasan kerja berperan sebagai buffer yang dapat mengurangi dampak negatif dari stres dan kelelahan. Penelitian ini bertujuan untuk menganalisis pengaruh job stress dan fatigue terhadap employee performance melalui job satisfaction, serta pengaruh job satisfaction terhadap employee. performance. Populasi pada penelitian ini adalah Pegawai Lembaga Pemasyarakatan Kelas IIA Padang. Teknik pengambilan sampel menggunakan purposive sampling sehingga diperoleh 48 responden yaitu petugas penjagaan Lembaga Pemasyarakatan Kelas IIA Padang. Teknik analisis data menggunakan Structural Equation Modeling (SEM) dengan software SmartPLS 4. Hasil penelitian menunjukkan job stress berpengaruh positif dan signifikan terhadap employee performance dan job satisfaction, fatigue berpengaruh negatif namun tidak signifikan terhadap employee performance dan job satisfaction, job satisfaction berpengaruh positif dan signifikan terhadap employee performance, job satisfaction tidak memediasi hubungan fatigue dan employee performance, job satisfaction berperan sebagai mediator hubungan job stress dan employee performance.
Kinerja Karyawan Perbankan Syariah: Integrasi Peran Etika Kerja Islami, Kepemimpinan Transformasional dan Kualitas Pelayanan Yenti Afrida; Hendra Lukito; Wahyuni Lely Augusna; Harif Amali Rivai; Laura Syahrul
IQTISHADIA Jurnal Ekonomi & Perbankan Syariah Vol. 11 No. 1 (2024)
Publisher : Institut Agama Islam Negeri Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19105/iqtishadia.v11i1.13552

Abstract

Kinerja karyawan adalah motor penggerak berjalannya suatu perusahaan. Penelitian ini bertujuan untuk menganalisis hubungan antara etika kerja islami, kualitas pelayanan dan kepemimpinan transformasional terhadap kinerja karyawan perbankan syariah. Penelitian ini merupakan penelitian kuantitatif menguji hubungan etika kerja islami, kualitas pelayanan dan kepemimpinan transformasional terhadap kinerja karyawan perbankan syariah. Pengambilan sampel dalam penelitian ini dilakukan dengan menggunakan metode purpossive sampling. Penelitian ini dilakukan pada perbankan syariah yang ada di Sumatera Barat. Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari pengisian kuesioner melalui google form. Metode analisis yang digunakan dalam penelitian ini adalah Partial Least Square (PLS) untuk menilai outer model dan inner model berdasarkan Structural Equation Modeling (SEM). Temuan dalam penelitian ini menunjukkan bahwa pertama etika kerja islami memiliki hubungan yang positif namun tidak signifikan dengan kinerja karyawan perbankan syariah. Temuan kedua menunjukkan menunjukkan bahwa kepemimpinan transformasional memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada perbankan syariah dan temuan ketiga dalam penelitian ini menunjukkan bahwa kualitas pelayanan berpengaruh negatif dan signifikan dalam mempengaruhi kinerja karyawan perbankan syariah.
Analysis of the Effect of Work-Family Conflict, Work Stress, and Job Satisfaction on the Performance of BPK-RI Auditors in West Sumatra Fadhilah, Rahmi; Lukito, Hendra; Games, Donard
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.5644

Abstract

Recent demographic changes have seen an increase in dual-income households, with partners working for financial stability but often sacrificing their role in the household. This suggests the need for greater support from organizations in the modern family structure. As an institution that audits the financial statements of public institutions in Indonesia, the quality of BPK-RI audits has a direct impact on the accountability and transparency of state finances. BPK-RI auditors face significant challenges, such as balancing workloads with family responsibilities and high levels of stress that can potentially interfere with employee performance. The purpose of this study was to investigate the effect of work-family conflict and job stress on auditor performance with job satisfaction as a mediating variable in the study at BPK-RI West Sumatra. This study used primary data from filling out questionnaires, which were analyzed using the SEM-PLS method. The results showed that work-family conflict had a positive and significant effect on performance, and job satisfaction could be a mediating variable in the relationship between work-family conflict and performance. Conversely, job stress did not affect performance and job satisfaction could not be a mediating variable in the relationship between work-family conflict and performance.
Co-Authors Abdul Aziz Adrianto, Fajri Afdhal Naufal Sofyan Afrio Gunawan Agnes Lovita Monna Agriqisthi Agriqisthi Agriqisty Agriqisty Agung Permana Putra Ahmad Safrudin Al Rafni Aldiansyah, Muhammad Andra Novendri Arief Prima Johan Arija Buana Jiwa Avin Aferi Ayu Kumala Putri Bani Mirza Bani Mirza Chaira, Retnofia Dainuri, Dainuri Danny Hidayat Dasatry Dwi Ramadona Defri Hartati Derry Permata Sari Dinda Diah Pasya Donard Games Dwi Sesri Andini Dwi Wulandari Eko Kurniawan Eko Emil Riza Putra Endrawati, Devi Eri Besra Esa Lovena Essy Pratisardy Fadhilah, Rahmi Fadhilla Wahyuni faesal, Hendri Fahmy, Rahmi Fahriza, Rizki Fajri Adrianto Fathurrohman, Fathurrohman Febby Arief Zeindra Fera Yuliani Fikri Hasbi Filiani Qarisa Maulina Gunawan, Afrio Hafanos, Robby Hafiz Rahman Hanafiah Handika, Rebi Fara Harahap, Nur Mahrani Harif Amali Harif Amali Rivai Hasbi, Fikri Hendri faesal Hendri Faezal Herri Herri Herri Herri Herri Herrik Yuza Herry Pratama Hidayat, Abdi Husin, Nor Azilah Ihtada Yogaisty Indah Arisaq John Edwar Laela Susdiani Lasti Yossi Hastini Laura Syahrul M. Hasbi Nasution Miftahul Hikmah Mirza, Bani Mohamad Ikrom Arasid Muhammad Havis Yusuf Muhammad Ridwan Muhammad Zuhri Nabila, Destri Nisa, Hayatun Nor Azilah Husin Norfadzilah Abdul Razak Nurlistia Sani Ondi Ondi Prima Sandra M, Khansa Prima Yulianti Primayani, Risa Rizki Putri Lestari, Devi Rahadi, Claudea Rahman, Yudi Rahmat Eka Putra Rahmel Fitri Rahmi Fahmi Rahmi Rahmi RAMADHI RAMADHI Ramadona, Dasatry Dwi Ratni Prima Lita Reski Putri Amelia Retnofia Chaira Rida Rahim Rini Adri Yanti Rizki Aulia Rizki Gusfa Winda Rizki Gusfa Winda Robby Hafanos Robby Prakoso Rolan Adhytia Lando Sari Arlinda Sari Surya Siti Nabila Yuseva Sri Maryati Sri Maryati Sri Mona Octafia Suganda Putri, Gita Syafira Aviola Syafrizal Syafrizal Syafrizal Syafrizal Syukri Hidayat Syukri Lukman Talitha Zhafirah Tedi Hidayat Tedi Hidayat Tehan, Zestvy Utama, M Kurnia Valeny Suryaningsih Velia Meidilisa Vera Pujani Wahyu Adhi Pratama Wahyuni Harefa, Ummairah Wahyuni Lely Augusna Wayu Meilastri Wulandari Wijaya, Selvika Yanti Yanti Yenti Afrida Yulianti, Prima - Yulihasri Yulihasri Yulistia, Yulistia Zhafirah, Talitha