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All Journal IJEBD (International Journal Of Entrepreneurship And Business Development) Jurnal Pendidikan Edutama JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Jurnal Inovasi Pendidikan Ekonomi Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ecogen INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Wiga : Jurnal Penelitian Ilmu Ekonomi Indonesian Community Journal J-ABDIPAMAS (Jurnal Pengabdian Kepada Masyarakat) E-JRM Jurnal Pendidikan Islam KOPEMAS
Eka Farida
Universitas Islam Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Public Health Social Sciences Other

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THE CONTRIBUTION OF BPRS BHAKTI SUMEKAR PRATAMA GILI GENTING BRANCH IN IMPROVING THE PERFORMANCE OF MSMEs Kamil, Insan; Pardiman; Eka Farida
International Journal of Cultural and Social Science Vol. 6 No. 2 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i2.1066

Abstract

This study aims to analyse the contribution of BPRS Bhakti Sumekar Pratama Gili Genting Branch in improving the performance of MSMEs in the islands through sharia financing and integrated business coaching. This research method uses qualitative field research through observation and interviews with BPRS employees, customers, and the local community. Data analysis techniques include data reduction, data presentation, drawing conclusions, and triangulation of data sources using Nvivo 12 Pro. The results of this study indicate that BPRS Bhakti Sumekar Pratama Gili Genting Branch contributes to improving the performance of MSMEs through two financing programmes, Mitra UMKM and Berani Mekar, as well as through guidance and mentoring. Factors influencing BPRS contributions are internal, such as human resources, product agreements, services, and location. External factors such as the absence of direct competitors, government policies, bad credit, and limited direct transportation. The contribution of BPRS to MSME players has an impact on increasing income and business management. The contribution of BPRS to local economic development through financing to MSME players has an impact on productive businesses by meeting the needs and providing employment opportunities for the local community.
THE EFFECT OF LONG-TERM RELATIONSHIP AND PROCESS INTEGRATION ON COMPANY PERFORMANCE THROUGH SUPPLY CHAIN MANAGEMENT AT PT POMI Diah Nurhayati Mailasufa; Muhammad Ridwan Basalamah; Eka Farida
International Journal of Cultural and Social Science Vol. 6 No. 3 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i3.1136

Abstract

This study examines the impact of long-term relationships (LTR) and process integration (PI) on company performance, with supply chain management (SCM) as a mediator, using a quantitative approach and Structural Equation Modeling (SEM-PLS). Data from 88 suppliers in PT Paiton Operation and Maintenance Indonesia were analyzed. Results show that PI positively influences SCM, and SCM significantly enhances company performance. LTR, while important, lacks impact when it remains solely contractual and without collaborative planning. SCM is crucial for improving operational efficiency and reducing costs. This research highlights the strategic importance of SCM in linking relational and structural factors to performance outcomes, supporting frameworks like Relational View, Transaction Cost Economics, and Dynamic Capabilities Theory. The study suggests enhancing LTR through collaborative SCM practices and extending PI for optimal performance improvement.
THE ROLE OF TRAINING AND COMPETENCE IN IMPROVING EMPLOYEE PERFORMANCE AT BANK BNI TULUNGAGUNG: WORK MOTIVATION AS A MEDIATION VARIABLE Firdaus Ali Syabana; Siti Asiyah; Eka Farida
International Journal of Cultural and Social Science Vol. 6 No. 3 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i3.1143

Abstract

The banking industry faces growing competition due to technological advances, shifting consumer behavior, and digital innovation. In this context, the success of Bank Negara Indonesia (BNI) Tulungagung Branch depends on the quality of its human resources (HR), which serve both operational and strategic roles. This study aims to examine the effect of training and competence on employee performance, with work motivation as a mediating variable. A quantitative explanatory research design was applied, involving 70 employees as respondents. Data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) via SmartPLS 3.0. The analysis confirmed strong validity and reliability (loading factor 0.731–0.912; Cronbach’s Alpha > 0.70). Training and competence explained 70.6% of performance variance and 71.5% of motivation variance. Training significantly influenced motivation, while competence had a significant effect on performance. However, motivation did not significantly affect performance and did not mediate the relationship. Thus, performance enhancement is best achieved through direct training and competency development.
Pengaruh Lokasi Usaha Dan Kualitas Layanan Terhadap Loyalitas Melalui Kepuasan Konsumen Di AHASS Adi Jaya Motor Malang Nadzhira Auliya Masyhudi; Eka Farida; Eris Dianawati
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study investigates the influence of business location and service quality on customer loyalty, with customer satisfaction as an explanatory variable, at AHASS Adi Jaya Motor Malang. The research is motivated by the growing competition in the motorcycle service industry, which requires authorized workshops to maintain customer loyalty through superior service performance. A quantitative associative approach was employed using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) method. Data were collected through online questionnaires from 81 respondents selected using purposive random sampling. The findings indicate that business location and service quality have a positive and significant effect on customer satisfaction. Customer satisfaction also shows a positive and significant influence on customer loyalty. Furthermore, customer satisfaction plays an important role in explaining the relationship between business location and service quality with customer loyalty. These results suggest that a strategic and easily accessible location, supported by consistent and reliable service quality, contributes to positive customer evaluations and encourages repeat service usage. Therefore, AHASS Adi Jaya Motor Malang is advised to improve location accessibility, maintain customer comfort, and continuously enhance employee competence and service responsiveness to strengthen long-term customer loyalty. Keywords: Business Location, Service Quality, Customer Satisfaction, Customer Loyalty, AHASS.
Pengembangan Bisnis Model Cnvas untuk Meningkatkan Pendapatan (Fotokopi Mandiri di Kabupaten Pasuruan) Afifatus Salwa; Eka Farida; Eris Dianawati
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to analyze the implementation of the Business Model Canvas (BMC) and its contribution to increasing the revenue of Fotokopi Mandiri, a micro and small enterprise operating in Pasuruan Regency. The research focuses on examining the application of the nine core elements of the BMC, formulating revenue enhancement strategies, and evaluating the impact of BMC implementation on business revenue performance. A descriptive qualitative approach was employed, with data collected through observation, in-depth interviews, focus group discussions (FGD), and documentation. The informants consisted of the business owner, employees, and customers who were directly involved in business operations. The findings indicate that the implementation of the BMC supports more structured and systematic business management. Among the nine elements, four components—value proposition, Customer relationships, Channels, and revenue streams—play a dominant role in driving revenue growth. The application of the BMC positively influences business performance through improved operational efficiency, strengthened marketing strategies, enhanced service quality, and more effective resource utilization. Furthermore, BMC implementation contributes to business sustainability by increasing production capacity and supporting the adoption of digital technology in service delivery and promotion. Overall, this study demonstrates that the Business Model Canvas is an effective strategic tool for improving revenue performance and ensuring the sustainability of micro-scale service enterprises, particularly in the photocopy and printing service sector. Keywords: Business Model Canvas, Revenue Growth, Micro And Small Enterprises, Photocopy Services, Business Sustainability
Pengaruh Product Quality, Price, Dan Promotion Terhadap Customer Loyalty Melalui Customer Satisfaction Pada Konsumen Mie Cetar Di Malang. Adelia Dwi Wulandari; Eka Farida; Nanik Wahyuningtyas
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The purpose of this research is to investigate the impact of product quality, price, and promotion on customer loyalty through customer satisfaction among Mie Cetar consumers in Malang. A quantitative approach was employed using a survey method involving 110 respondents. Data were collected through questionnaires and analyzed using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results indicate that product quality and promotion have a significant effect on customer loyalty, while price does not have a direct effect. Furthermore, product quality, price, and promotion significantly influence customer satisfaction. Customer satisfaction mediates the effect of product quality and price on customer loyalty, but does not mediate the effect of promotion on customer loyalty. These findings highlight the importance of maintaining product quality and appropriate pricing strategies to improve customer satisfaction and loyalty in the culinary MSME sector. Keywords: Product Quality, Price, Promotion, Customer Satisfaction, Customer Loyalty
Akselerasi Entrepreneurial Spirit: Implementasi Pembelajaran Berbasis Proyek Mandiri pada Mahasiswa Akuntansi Eka Farida; Afi Rachmat Slamet
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 10 No 2 (2026): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v10i2.36032

Abstract

The current paradigm shift in higher education mandates that accounting students look beyond technical competencies to cultivate psychological resilience as job creators. This qualitative study, utilizing a case study approach within the Accounting Department at Universitas Islam Malang, aims to explore the efficacy of implementing project-based learning to accelerate students' entrepreneurial spirit. Research data were compiled from business design drafts, independent retail project reports, and the dynamics of collaborative group work. The findings indicate that the syntax of project-based learning successfully internalizes a strong work ethic, sharpens leadership qualities, and heightens awareness of business risk management. Operational hurdles encountered by students served as a positive catalyst to stimulate product creativity and collective problem-solving capabilities, with project success heavily influenced by the adaptation of learning styles in managing conflicts. This study concludes that independent project methods effectively mitigate the job-seeker mentality toward becoming job creators. Its implications underscore the urgency of reconstructing the accounting curriculum through the integration of empirical retail practices to establish a sustainable entrepreneurial ecosystem in higher education.
Religiosity, Halal Certification, and TikTok Influencers on Halal Cosmetic Purchase Intention: The Mediating Role of Attitude Ema Utami; Jeni Susyanti; Eka Farida
Wiga : Jurnal Penelitian Ilmu Ekonomi Vol. 16 No. 2 (2026): September 2026
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/wiga.v16i2.2057

Abstract

This study examines how religiosity, halal certification, and TikTok influencer evaluation affect halal cosmetic purchase intention through attitude among Muslim Generation Z and millennial TikTok users in Indonesia. A quantitative explanatory cross-sectional survey was conducted with 150 purposively selected respondents, and the data were analyzed using PLS-SEM. The measurement model met convergent-validity and reliability criteria. The structural model explained 47.4% of the variance in attitude and 57.2% of the variance in purchase intention. Religiosity (β = 0.501, p < 0.001), halal certification (β = 0.355, p < 0.001), and TikTok influencer evaluation (β = 0.404, p < 0.001) positively affected attitude. Religiosity (β = 0.498, p < 0.001) and halal certification (β = 0.358, p < 0.001) positively affected purchase intention, whereas the direct TikTok influencer effect was not significant (β = 0.058, p = 0.384). Attitude positively affected purchase intention (β = 0.220, p = 0.004) and partially mediated religiosity and halal certification. For TikTok influencers, the direct path was nonsignificant but the indirect path through attitude was significant (β = 0.089, p = 0.010), which is described as indirect-only mediation rather than indirect-only mediation. The novelty lies in showing, within one integrative TPB-based model, that internal religious values and institutional halal assurance can operate directly and indirectly, whereas TikTok influencer communication is translated into purchase intention primarily through attitude. These findings clarify the psychological mechanism of influencer marketing in halal cosmetics and provide implications for credible, informative, and halal-consistent digital marketing.
Co-Authors Abdul Kodir Djaelani Abdullah Aslim Abdur Rahman Ach Taufiqurrahman Achmad Syukron Chalim Adelia Dwi Wulandari Afi Rachmat Slamet Afi Rahmat Slamet Afifatus Salwa Agam Rizkiyan Alfian Budi Primanto Alfian Budi Primanto Alvia Dwi Cahyaningrum Alya Nurul Sa’diyah Aminah Silvi Lestari Annisa Sari Arini Fitria Mustapita Bambang Banu Siswoyo Basalamah, Muhammad Ridwan Bastomi, Mohamad Candra Kurniawati Ningsih Danang Prio Utomo Devin Koko Febiriliansyah Dewi Endah Fajariana, Dewi Endah Diah Nurhayati Mailasufa Dyah Ayu Firkah Islamiah Dyah Nur Uswatun Hasanah Eka Dewi Fitriyanti Eka Pitri Ramdani Ema Utami Eris Dianawati Ery Tri Djatmika RWW Fabi Marulita Basuki Fahrul Ulum Fahrurrozi Rahman Fahrurrozi Rahman Farah Nauliana Firdaus Ali Syabana Firdaus Ali Sya’bana Fitri Fadhila Hadi Sunaryo Helga Dita Agustin Heri Ahmad Suyudi Hofifatul Musyarrofah Ifa Khoiria Ningrum Iis Nabila Ikrima Nizzul Mefiandini Irziana Fakhira Ita Athia Jeni Susyanti Kamil, Insan Kandidatus Angge Kartika Rose Rachmadi Khairun Anisah Khalikussabir, Khalikussabir Khoirul Anam Kholidah, Neneng Rika Jazilztul Khusniah Enggarwati Kurniati Kurniati Lista Sefti Anggraeni M. Agus Salim M. Aliyuddin M. Ilham Al Farizi M. Khoirul Anwarudin Broto Suharto Melisari Melisari Meri Kurniawati Miftakhul Jannah Mit Witjaksono Moch Irvan Rusyadi Moch Regy Kurniawan Mochammad Suaidi Moh Imam Bushiri Moh Ulil Ampri Mohamad Fathanudin Abas Mohammad Rizal Muamar Kadhafi Muh. Fahrurrozi Muhammad Akbar Cakra Negara Muhammad Mubarok Muhammad Yasir Ridha Mumilatul Mufidah Nadzhira Auliya Masyhudi Nanik Wahyuningtyas Neneng Rika Jazilatul Kholidah Nori Nottalia Nur Hidayati Nur Syahraini Nuriati Nuriati Nuriati Nuriati Padli, Feri Pardiman Pardiman Pardiman Pita Hadi Sriwahyuni Popy Hidayanti Rachma Rizki Puspita Ismara Ramadhan, Tri Sugiarti Ratna Fitri Hidayah Raudatul Jannah Restu Millaningtyas Restu Millaningtyas Rois Arifin Rosa Yuliati Saiful Rizal Salma Sundya Retha Salman AL Farizy Sarjono Sarjono Selvia Sulaksana Andi Putri Shafa Labiba Siti Asiyah Sunaryo, Hadi Supriyanto Supriyanto Syarifatul Mufida Syndu Artanto Tahsim Tahsim Taufiq Hidayat Tri Sugiarti Ramadhan Viga Esa Rizkhie Wahyu Dwi Agustin Widarko, Agus Yongki Dwi Ardiansyah Yulia Ifatur Rohma Yulia Sugianti Zainatun Fajria Zeinal Abidin Zerlinda Aliffatus Sholehah