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All Journal Sosiohumaniora Jurnal Kebijakan Publik Primary: Jurnal Pendidikan Guru Sekolah Dasar Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Sosio Konsepsia jurnal niara Journal of Governance Otoritas : Jurnal Ilmu Pemerintahan Kemudi Jurnal Ilmu Administrasi Negara (JUAN) JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies Journal Publicuho Jurnal Pendidikan dan Konseling Community Development Journal: Jurnal Pengabdian Masyarakat Unri Conference Series: Community Engagement Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Administrasi Pemerintahan Desa JOURNAL OF COMMUNITY SERVICES PUBLIC AFFAIRS Jurnal Ilmu Administrasi Negara jurnal administrasi politik dan sosial Jurnal Hukum, Politik dan Ilmu Sosial (JHPIS) SWARNA ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Prosiding Seminar Nasional Pengabdian Kepada Masyarakat QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Golden Ratio of Data in Summary JURNAL PARADIGMA: Journal of Sociology Research and Education Journal of Research and Development on Public Policy Jurnal Indonesia Sosial Sains Journal Publicuho Education: Jurnal Sosial Humaniora dan Pendidikan PAMARENDA : Public Administration and Government Journal Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Multidisiplin Teknologi dan Arsitektur Journal of Education Religion Humanities and Multidiciplinary Jurnal Pengabdian Masyarakat dan Riset Pendidikan SWARNA: Jurnal Pengabdian Kepada Masyarakat Journal of Humanities Education Management Accounting and Transportation Indonesian Journal of Innovation Multidisipliner Research Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Harapan Tua R. F. S
Universitas Riau
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Impacts of community participation, multi-actor collaboration, transparency, and accountability on village financial governance in Rokan Hulu, Indonesia Susanti, Delpi; Sujianto, Sujianto; Tua, Harapan; As’ari, Hasim; Yulia, Dinda
Otoritas : Jurnal Ilmu Pemerintahan Vol. 15 No. 1 (2025): (April 2025)
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v15i1.15900

Abstract

This study examines the impact of community participation, multi-stakeholder collaboration, transparency, and accountability on village financial governance policies in Rokan Hulu Regency, Riau Province, within the framework of the New Public Governance (NPG) paradigm. This research used a mixed methods approach with a sequential exploratory design. Qualitative data were collected through semi-structured interviews, direct observation and document analysis, then analyzed using thematic techniques. Quantitative data was obtained through a Likert scale questionnaire survey involving 90 purposively selected respondents and analyzed descriptively and inferentially. The research findings show that community participation, multi-stakeholder collaboration, transparency, and accountability significantly improve the effectiveness, efficiency, and accountability of village financial governance. However, challenges such as low participation of vulnerable groups, weak synergy between informal actors, and unequal access to information are still major obstacles. The study concludes that strengthening formal collaboration, improving technical capacity through internal audit training, and adopting inclusive strategies to increase community participation are critical to advancing village financial governance. This study contributes to the theoretical development of the NPG paradigm and provides practical recommendations for designing policies for inclusive and sustainable village financial governance. 
Kualitas Pelayanan Penerbitan Nomor Induk Berusaha Usaha Mikro pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Pekanbaru Mariza Mariza; Harapan Tua
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 2 (2025): Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v4i2.4969

Abstract

Service quality is the level of excellence or specialty of a service that can meet the needs and expectations of the community. Public service is an activity carried out by the government and other institutions to meet the needs of community services in accordance with laws and regulations. This service can be in the form of public goods, public services, and/or administrative services. The purpose of this study was to determine the quality of service in issuing Business Identification Numbers for micro businesses at the Pekanbaru City Investment and One-Stop Integrated Service Office and its supporting and inhibiting factors. This study uses a qualitative approach. Data collection techniques use interviews. Data analysis in this study was carried out using qualitative descriptive. The results of the study explain that the quality of service is already in the good category which is assessed from the transparency in the services provided where there is openness in the service process, services that are in accordance with the rules and there is ease in the service process. The principle of accountability in improving service quality to ensure that each service can be accounted for and provide services in accordance with the conditions that have been set. Community participation in improving services has been carried out well by providing services according to rights and balance. Supporting factors in improving service quality include the ability of employees to serve, the availability of supporting facilities and infrastructure, and the development of a better service system as part of improving services. While inhibiting factors include increased supervision and complicated bureaucracy in efforts to improve services.
Agile Governance Public Information Management at the Communication, Informatics, and Statistics Service of Riau Province Hermansyah, Hermansyah; Tua, Harapan; Mayarni , Mayarni
Jurnal Indonesia Sosial Sains Vol. 5 No. 09 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i09.1469

Abstract

This study aims to analyze the implementation of agile governance in public information management at the Riau Province Communication, Informatics and Statistics Service (Diskominfotik). Agile governance is a governance approach that emphasizes flexibility, responsiveness, and rapid collaboration in providing public services. The research method used is qualitative descriptive with an explanatory approach. Data collection was carried out through observation, interviews, and document studies analyzed using Nvivo 14 software. The results of the study indicate that the implementation of agile governance at Diskominfotik Riau is still faced with a number of obstacles, including limited knowledge and capacity of human resources (HR) in understanding the concept and a bureaucratic structure that does not fully support flexibility. In addition, performance evaluations that are not yet based on quick wins slow down the adaptation process. Nevertheless, Diskominfotik Riau has utilized various digital platforms to provide access to public information, although improvements need to be made in terms of responsiveness and timeliness of service. Recommendations from this study include increasing training for HR, implementing a more flexible governance model, and periodic evaluations based on short-term results. The implementation of agile governance is expected to improve the quality of public services and strengthen public trust in government transparency.
KOMPETENSI APARATUR DESA DALAM MEWUJUDKAN OTONOMI DESA DI DESA MEKARSARI KECAMATAN MERBAU KABUPATEN KEPULAUAN MERANTI Bilhidayah, Amiddana; Tua R.F.S, Harapan
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi I Januari - Juni 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Government in realizing the welfare of society, through public services that are still less than optimal. One of the causes is the less competent village apparatus in carrying out their duties and training carried outby the villageapparatus must be inaccordance with the training in general that is implemented so as to produce quality human resources. The purpose of this study is to describe and know the competencce of the village apparatus in realizing village and to know the factor that influnce the competence of village apparatusin Mekarsari village. This method used in this research is qualitative method. The data sources is taken from the primary and secondary data. Data collection techniques used interview techniques. Observation and documentation. The information is village head, village secretary, head of village affairs and society, while data analysis technique used in this research is descriptive qualitative analiysis. Basedon the results of the research note that the competence of the village apparatus in realizing village autonomy in the village of Mekarsari is good. This is evidenced by the data of observations and interviews on aspects of knowledge, skills, attitudees in the apparatus of Mekasrari village. The knowledge possessed by the Mekasrasi village apparatus is wellknown from the knowledge of the main tasks and functions. The skills of the Mekarsari village apparatus are also good in the implementation of village autonomy. Mekarsari village has a good attitude in inviting the community to participate in the implementation of village autonomy, but less optimalin service and less able to interact with the community. Factor influencing the competence of Mekarsari village apparatus in the participation of the village community and the absence of operational standard procedure. Keywords : Competence and Village Autonomy
Tata Kelola Pelayanan Publik pada Sentra Pelayanan Kepolisian Terpadu Kepolisian Resor Karimun Putri, Inez Setia; R.F.S, Harapan Tua; Zulkarnaini, Zulkarnaini
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 6 No. 2 (2025): JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/eq5b3n39

Abstract

Penelitian ini dilatarbelakangi oleh kebutuhan untuk mengetahui bagaimana Tata Kelola Pelayanan Publik di Sentra Pelayanan Kepolisian Terpadu (SPKT) Kepolisian Resor Karimun yang telah menerima berbagai penghargaan nasional serta kepuasan masyarakat mengenai pelayanan yang diberikan oleh personil Polres Karimun sangat baik. Tujuan penelitian adalah bagaimana Tata Kelola Pelayanan Publik pada SPKT Polres Karimun serta mengidentifikasi faktor-faktor pendukung yang memengaruhi pelaksanaannya. Metode yang digunakan adalah kualitatif dengan pendekatan deskriptif, yang mengutamakan pengumpulan data melalui wawancara, observasi, dan dokumentasi. Penelitian ini menggunakan teori Good Governance dari Sedarmayanti (2014) dengan lima indikator utama sebagai kerangka analisis: Partisipasi, Transparansi, Akuntabilitas, Efektivitas, dan Penegakan Hukum. Hasil penelitian menunjukkan bahwa Tata kelola pelayanan publik SPKT Polres Karimun telah memenuhi lima indikator good governance Sedarmayanti secara efektif, yaitu: partisipasi melalui personil yang ramah dan komunikatif dalam menjelaskan prosedur; transparansi dengan pemasangan banner biaya dan waktu pelayanan; akuntabilitas melalui penerapan SOP konsisten tanpa keluhan pelapor; efektivitas dengan SDM terstruktur, sarana prasarana memadai, dan koordinasi stakeholder yang luas; serta penegakan hukum berdasarkan prinsip keadilan, perlindungan hak masyarakat, dan pengawasan ketat personel. Faktor-faktor pendukung utama adalah komitmen personil SPKT Polres Karimun yang profesional dan disiplin dalam memberikan pelayanan kepada masyarakat, teknologi informasi dan media sosial secara optimal, serta dukungan regulasi dan kebijakan yang jelas dan terstruktur dengan adanya landasan hukum,aturan, serta pedoman tertulis yang tegas dan transparan untuk mengatur setiap proses pelayanan publik. Saran yang diberikan adalah Teknologi harus selalu dioptimalkan untuk menjadikan pelayanan yang mudah serta memberikan penghargaan atau reward kepada personil yang berprestasi (bestpolri), mempertahankan pelayanan yang baik dan meningkatkan transparansi pelayanan lebih lanjut.
Pengaruh Kualitas Pelayanan terhadap Tingkat Kepuasan Pasien di Rumah Sakit Umum Daerah Tengku Rafi’an Kabupaten Siak Meisya Irwanti; Harapan Tua
Jurnal Administrasi Pemerintahan Desa Vol. 7 No. 1 (2026): Maret
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/villages.v7i1.426

Abstract

Kualitas pelayanan di rumah sakit masih perlu ditingkatkan, khususnya dalam hal tenaga medis berinteraksi dengan pasien, kecepatan pelayanan atau waktu tunggu, dan kenyamanan fasilitas yang tersedia. Ketiga hal tersebut memiliki pengaruh terhadap kepuasan pasien, karena selain hasil pengobatan, pasien juga melihat bagaimana mereka diperlakukan selama mendapat layanan. Melihat pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien di RSUD Tengku Rafi’an Kabupaten Siak adalah tujuan penelitian ini. Hasil yang didapat adalah kualitas pelayanan berpengaruh positif terhadap kepuasan pasien di RSUD Tengku Rafi’an Kabupaten Siak. Kualitas pelayanan berkontribusi sebanyak 54,8% terhadap kepuasan pasien yang termasuk dalam kategori sedang, sisanya sebanyak 45,2% dipengaruhi oleh faktor lain.
Elemen Sukses Pelaksanaan E-Government Dalam Penanggulangan Kemiskinan Di Dinas Sosial Kota Pekanbaru Cantika, Diva; RFS, Harapan Tua
Jurnal Ilmu Administrasi Negara (JUAN) Vol 9 No 1 (2021): Juni, 2021
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v9i1.3228

Abstract

The development of information and communication technology which is increasingly sophisticated has an impact on the advancement of electronic-based governance called e-government. The Sitanjak Makin Mantap application is a website-based application system operated by the Pekanbaru City Social Service to accelerate poverty reduction in Pekanbaru City, especially in the health, education and socio-economic fields. The Sitanjak Makin Mantap application provides easy access for the public to make complaints in this field and makes it easy for the Pekanbaru City Social Service to create a poverty database and is a step to accelerate poverty reduction in Pekanbaru City. This study aims to determine the elements of successful e-government services in poverty reduction in Pekanbaru City Social Service and factors affecting e-government services in poverty reduction in Pekanbaru City Social Service. To solve these problems, researchers used Indrajit 2010 theory about the elements of successful e-government services. The result of this research is that the operation of the Sitanjak Makin Mantap application is still not optimal, it can be seen that there are still people who do not know the existence of the application and the use of the application. Researchers conclude that there is still a lack of continuous and comprehensive socialization to the community, as well as network disruptions that have occurred at the Pekanbaru City Social Service. Therefore, researchers suggest that there is a need for consistent and comprehensive socialization and server improvements to improve network quality. Keywords: Public Service, E-government, Poverty
Pelayanan Pembayaran Pajak Kendaraan Bermotor (PKB) Roda Dua Menggunakan Samsat Digital Nasional (SIGNAL) di Kota Pekanbaru Muhammad Farhan; Harapan Tua RFS
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2025): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v5i1.2417

Abstract

Pajak Kendaraan Bermotor (PKB) salah satu sumber pendapatan daerah yang digunakan dalam anggaran otonomi daerah. Salah satu instansi yang menangani pembayaran pajak kendaraan bermotor adalah Badan Pendapatan Asli Daerah (BAPENDA) Provinsi Riau melaui Unit Pelayanan Teknis (UPT) Sistem Administrasi Manunggal Satu Atap (SAMSAT). Tujuan penelitian untuk mendeskripsikan dan menganalisis Pelayanan Samsat Digital Nasional (SIGNAL) Pada Pembayaran Pajak Kendaraan Bermotor (PKB) Roda Dua Di Kota Pekanbaru. Penelitian ini menggunakan teori dari Sulivyo dkk (2020) menggunakan 7 indikator yang terdiri dari Efisiensi, Fulfillment, Ketersediaan Sistem, Privasi, Responsivitas, Kompensasi,Kontak. Pelayanan Samsat Digital Nasional (SIGNAL) yang dilakukan oleh Bapenda Provinsi Riau dan dijalankan oleh UPT Samsat Simpang Tiga dan UPT Samsat Pekanbaru Kota belum berjalan secara optimal dan maksimal. Hal ini disebabkan karena beberapa faktor yang membuat pelayanan SIGNAL tidak optimal dan maksimal karena lambatnya pengiriman STNK jauh dari waktu yang telah dijanjikan, stabilitas jaringan dalam mengakses aplikasi, dan ketidaksesuaian antara data KTP dan alamat STNK menyebabkan sulitnya verifikasi data kendaraan. Agar selanjutnya pelayanan SIGNAL tersebut dapat berjalan dengan optimal dan maksimal, maka berbagai faktor dan kebutuhan diatas harus diperbaiki dan dilaksanakan untuk mencapai suatu pelayanan yang optimal dan lebih maksimal.
Kualitas Pelayanan UPT Perlindungan Perempuan dan Anak dalam Penyelenggaraan Perlindungan Anak di Kabupaten Siak Dinda Kurnia; Yuni Amira; Harapan Tua
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 6 No. 1 (2026): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v6i1.3847

Abstract

Kualitas pelayanan publik dalam isu sosial yang mendalam dan sensitif, seperti perlindungan anak, tidak cukup diukur hanya berdasarkan standar operasional prosedur, melainkan harus dinilai dari kemampuannya dalam menciptakan nilai publik (public value) yang dirasakan masyarakat. Penelitian ini bertujuan menganalisis kualitas pelayanan Unit Pelaksana Teknis Perlindungan Perempuan dan Anak (UPT PPA) Kabupaten Siak dalam kerangka Teori Nilai Publik (Public Value) Mark Moore, yang dioperasionalisasikan melalui tiga dimensi Segitiga Strategis: Nilai Publik yang Dituju, Kapasitas Operasional, dan Legitimasi dan Dukungan. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan fenomenologi, Hasil penelitian menunjukkan bahwa Nilai Publik berupa perlindungan dan pemulihan anak telah menjadi tujuan kebijakan yang terukur dan baik. Namun, kualitas pelayanan secara keseluruhan belum maksimal karena adanya disfungsi kritis pada dua elemen Segitiga Strategis. Kapasitas Operasional terhambat oleh keterbatasan sumber daya yang dimiliki UPT PPA , sementara Legitimasi dan Dukungan melemah akibat kurangnya kesadaran masyarakat tentang kekerasan seksual yang menyebabkan korban enggan melapor. Disimpulkan bahwa penguatan kualitas pelayanan UPT PPA menuntut intervensi kebijakan yang terintegrasi, meliputi peningkatan sumber daya kelembagaan secara menyeluruh dan mobilisasi dukungan publik yang masif.
PENERAPAN SOCIAL CAPITAL DALAM PENGEMBANGAN INOVASI PELAYANAN PEMERINTAHAN DI KAMPUNG LALANG KECAMATAN SUNGAI APIT KABUPATEN SIAK Abdul Sadad; Harapan Tua RFS; Nurlaila Meilani; Geovani Meiwanda; Khairul Amri; Indra Mardeni Putra
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.38164

Abstract

Kampung Lalang Kecamatan Sungai Apit Kabupaten Siak menghadapi tantangan dalam meningkatkan kualitas pelayanan publik. Penerapan social capital, yang mencakup jaringan sosial, norma, dan kepercayaan dalam masyarakat, diidentifikasi sebagai strategi potensial untuk mendukung inovasi pelayanan pemerintahan. Pengabdian masyarakat ini bertujuan untuk memberdayakan komunitas lokal melalui pemanfaatan modal sosial dalam pengembangan layanan pemerintahan. Tujuan dari kegiatan pengabdian masyarakat ini adalah untuk mengidentifikasi elemen-elemen modal sosial, pengembangan inovasi pelayanan publik dan meningkatkan partisipasi masyarakat dalam proses pelayanan pemerintahan. Hasil dan manfaat yang diperoleh dari pelaksanaan kegiatan pengabdian ini adalah adanya peningkatan kapasitas pelayanan, adanya pemberdayaan masyarakat, serta adanya transparansi dan akuntabilitas. Kegiatan pengabdian masyarakat di Kampung Lalang Kampung Lalang Kecamatan Sungai Apit menunjukkan bahwa penerapan social capital dapat secara signifikan meningkatkan kualitas pelayanan pemerintahan. Melalui penguatan jaringan sosial, norma, dan kepercayaan, inovasi dalam pelayanan publik dapat dilaksanakan dengan lebih baik dan berkelanjutan. Kolaborasi antara pemerintah dan masyarakat merupakan kunci keberhasilan dalam upaya ini.
Co-Authors ", Koniah Abda Abda Abdul Sadad Achmad Hidir Adianto Adianto Affriani " Aguswan, Aguswan Aisyah Nurterra Alfian Alfian Ambok Upek Amiddana Bilhidayah Andika Utarini Andri Pratama Ari Pepbrian Aritonang, Veronika Arya Arismaya Metananda Arya Luthfi As’ari, Hasim Ayu Sabrina Barlian Erliadi Bilhidayah, Amiddana Cahya Tri Wulandari Cantika, Diva Chris Valentyna D L, Chris Christian B. A Gultom Chriswando Sihotang Dadang Mashur Dahlan Tampubolon Daniel Adiasto Pangaribuan Dara Rizkita Alamanda Desi F Sari Nababan, Desi F Sari Desi Handayani Desvita Nindya Wulandari Dewi Amelia Dharma, Anton Budhi Didin Kurniawan Diego Aprilino Fourteen Dinda Kurnia Dini Handayani, Dini Disya Anggreni Manurung Dwi Fifi Dasriyanti Eko Budianto Elby Rasyid Maladona Syamsudin Ella Sri Ningsih Ergen Sitorus, Ergen Erlinawati Hutapea Evi Lastiur Tampubolon F. Firman Fariswadi " Febri Yuliani Ferdi Pradana Jarkasih Fibrisio H Marbun, Fibrisio H Firdaus " Firman Firman Fitri, Aldina Nurhayatul Frans Romario Pardede Geovani Meiwanda Gusty, Ryndian Handoko, Tito Hariana " Haryatri, Silvi Okta Hasim As'ari Hasim Asyari hastuti, Weni Puji Hendri Maizardi Hengki Irawan Hermansyah Hermansyah Hermansyah Hermansyah Herwina Oktafiani Herza Widya Putri Heslianty Manurung Hielda Asmariva Idriansyah " Ika May Indrawati Ikhsan, Masrul Ilham " Ilham Hidayat Alne Indra Mardeni Putra Indra Mugiono Indrawan Indrawan Irafeni, Ria Ita Rosita Jaya Pratama Jefri Fujima Sianturi Juma’at Lubis Junedi Parsaroan Siahaan Khairatun Nisa Khairul Amri Khairul Amri Kislewina Winri Koniah " Kristiani Larosa Kristiani, Widyagti Indah Lestari, Tista Rissa Lia Sopiyah Lihardi, Muthia Indah Mariza Mariza Martia Ningsih Mayarni , Mayarni Mayarni Mayarni Meisya Irwanti Melisa Safitri Melisa Simanjuntak Meyzi Heriyanto millenia millenia Mimin Sundari Nasution Mollyta Anastasya Muhammad Aryan Maulana Muhammad Farhan Muhammad Zaki Nashrul Haq Natasya Risky Pramesti Ningsih, Tria Nirwana, Cahaya Prima Novrida Wulandari Nur Bulan Harahap Nur Laila Meilani Nur Okta Muktiana Sari Nuril Huda Ramadhani Nurlaila Meilani Nurul Elfi Syahrina Nurul Mardhiyah Ovi Iriani, Ovi Pangendra, Dio Panggabean, Roriansah Pauzi, Achmad Putra, Indra Mardeni Putri, Inez Setia Rafika Duri Rahma Datul Uska Raja Malinda Jeliantika Resti Yuliandari Resyia Hendri Reza Lestari Riri Jufriana Riska Dewi Rita Lestari Widyaningsih Riyan Aszaky Hendrika Riza Adillah Farmila Riza Fitri Ruqayah Qisthijahraa Sari Anggraini Sari, Weny Kurnia Sari, Wully Hilma Satra Perrara, Satra Seno Andri Sibarani, Ryandi Martohonan Silvia Waliddra Simorangkir, Desi Fitriani Siregar, Giovanni Aristha Sitepu, Dani Rinaldi Sondang Trinando T Sucy Vira Mita Sujianto Sujianto Sujianto Supik Atun, Supik Susanti, Delpi Syafria Ningsih syofian Syofian, Syofian Tamarida Malony Ompusunggu Tamba Togap Tambun Tambunan, Andreas Maruli Tua Tantri Yazid Taryono Taryono Tesya Meidi Tommy Pratama Trio Saputra Tsana Kamilia Aini Utari Khoirunnisa Vedrianto " Vina Valentina Willya Achmad Yadi Pranata Yessy Refalina Van Sagala Yudistira Yola Saputra Yulia, Dinda Yundhi Ananda Yuni Amira Yustina Yustina Zaili Rusli Zira Arissafitri Zul Anshari Zulfa Harirah MS