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All Journal Sosiohumaniora Jurnal Kebijakan Publik Primary: Jurnal Pendidikan Guru Sekolah Dasar Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Sosio Konsepsia jurnal niara Journal of Governance Otoritas : Jurnal Ilmu Pemerintahan Kemudi Jurnal Ilmu Administrasi Negara (JUAN) JURNAL PENDIDIKAN TAMBUSAI Journal of Humanities and Social Studies Journal Publicuho Jurnal Pendidikan dan Konseling Community Development Journal: Jurnal Pengabdian Masyarakat Unri Conference Series: Community Engagement Jurnal Ilmiah Wahana Pendidikan Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Administrasi Pemerintahan Desa JOURNAL OF COMMUNITY SERVICES PUBLIC AFFAIRS Jurnal Ilmu Administrasi Negara jurnal administrasi politik dan sosial Jurnal Hukum, Politik dan Ilmu Sosial (JHPIS) SWARNA ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Prosiding Seminar Nasional Pengabdian Kepada Masyarakat QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Golden Ratio of Data in Summary JURNAL PARADIGMA: Journal of Sociology Research and Education Journal of Research and Development on Public Policy Jurnal Indonesia Sosial Sains Journal Publicuho Education: Jurnal Sosial Humaniora dan Pendidikan PAMARENDA : Public Administration and Government Journal Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Multidisiplin Teknologi dan Arsitektur Journal of Education Religion Humanities and Multidiciplinary Jurnal Pengabdian Masyarakat dan Riset Pendidikan SWARNA: Jurnal Pengabdian Kepada Masyarakat Journal of Humanities Education Management Accounting and Transportation Indonesian Journal of Innovation Multidisipliner Research Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Harapan Tua R. F. S
Universitas Riau
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EMPOWERING COASTAL COMMUNITIES THROUGH THE ELEVATION OF BIENE HONEY PRODUCTS: STRENGTHENING BRANDING, PACKAGING, AND MARKET ACCESS Mimin Sundari Nasution; Dadang Mashur; Zulkarnaini Zulkarnaini; Taryono Taryono; Harapan Tua; Masrul Ikhsan; Arya Arismaya Metananda
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 5 (2025): Vol.6 No. 5 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i5.51564

Abstract

This community service program aims to enhance the competitiveness of local products through the empowerment of coastal communities in Bengkalis Regency, particularly the Biene honey business group. The main problems faced by the partners are weak branding, simple packaging design, and limited market access, which hinder the honey products from competing broadly. The method used is Participatory Action Research (PAR) through training, mentoring, and joint evaluation stages. The interventions carried out include strengthening brand identity, redesigning packaging to meet food safety standards, and facilitating digital marketing through marketplaces and social media. The results of the program indicate an increase in partners’ capacity in business management, marketing, and product handling. The new Biene Honey brand identity has been registered as intellectual property, product packaging has become more attractive and hygienic, and market access has expanded through online sales channels and promotion via local media. Overall, this program has successfully fostered the economic independence of coastal communities by strengthening branding, packaging, and market access, while also contributing to the achievement of sustainable development goals, particularly in the areas of decent work, economic growth, and partnerships.
Comparison of Public Service Organizations in Bintan Regency and Tanjungpinang City: An Analysis of Bureaucratic Role Conflict in the Implementation of Sustainable Public Policies F. Firman; Harapan Tua; Rafika Duri; Barlian Erliadi
Golden Ratio of Data in Summary Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v6i3.2213

Abstract

This study aims to analyze the comparative nature of public service organizations in Bintan Regency and Tanjungpinang City, emphasizing the role conflict between bureaucrats in implementing sustainable public policies. Public organizations play a crucial role as policy implementers, transforming government decisions into public services. However, in practice, role conflict often occurs due to abuse of authority, unclear division of tasks, and differing interests among bureaucratic institutions. This study applies a qualitative approach and descriptive explanatory analysis methods to observe the differences in the characteristics of public service organizations in the two regions. The research findings indicate that variations in organizational structure, bureaucratic capacity, and regional development focus influence the dynamics of role conflict in public policy implementation. Bintan Regency, which focuses on developing the tourism sector, faces challenges in inter-agency coordination related to development policies, while Tanjungpinang City, as the center of government administration, experiences complex bureaucratic coordination for public services. This study explains the significance of role clarity, inter-institutional collaboration, and increasing the capacity of bureaucratic organizations to improve the effectiveness of public policy implementation and the quality of services to the public.
Transformasi Digital dalam Mewujudkan Pelayanan Kesehatan yang Prima di Rumah Sakit Jiwa Tampan Provinsi Riau Ruqayah Qisthijahraa; Tamba Togap Tambun; Harapan Tua R.F.S
ARZUSIN Vol 5 No 6 (2025): DESEMBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v5i6.8326

Abstract

Digital transformation is a strategic necessity for improving the quality of health services in the modern era. This study aimed to analyze the implementation of digital transformation at Rumah Sakit Jiwa (RSJ) Tampan, Riau Province, which has adopted various innovations such as the Hospital Management Information System (SIMRS), the SITAMPAN online registration service, and employee attendance based on electronic signatures, as well as to examine their contribution to the realization of excellent health services. A descriptive qualitative approach was employed through interviews, field observations, and document analysis with informants comprising healthcare workers, administrative staff, and management. The findings show that digitalization has accelerated the registration process, facilitated access to information, improved data accuracy, and strengthened transparency and work efficiency, which in turn has enhanced patient satisfaction through faster, more accurate, and more responsive services. However, the study also identified obstacles, including unstable internet connectivity, limited devices, and varying levels of employees’ digital literacy, which hinder optimal system utilization. Overall, digital transformation at RSJ Tampan has made a positive contribution to realizing excellent health services and strengthening accountability and public trust, with implications for the need to improve technological infrastructure and provide continuous training programs so that digitalization can proceed more optimally and sustainably in the future.
Model Jaringan Aktor Dalam Pengembangan Pariwisata Desa Wisata Tanjung Punak Kecamatan Rupat Utara Kabupaten Bengkalis Yuni Amira; Dinda Kurnia; Harapan Tua
Jurnal Ilmiah Wahana Pendidikan Vol 12 No 5.D (2026): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The tourism development of Tanjung Punak Tourism Village, which won 1st Place at the Indonesian Tourism Village Award (ADWI) at the Riau Province level in 2023, faces serious challenges regarding sustainability post-award. This sustainability is highly dependent on the effectiveness of the Penta Helix Actor Network Model (Government, Community, Academia, Business, Mass Media), which serves as the foundation for Collaborative Governance. This study aims to analyze the model, actor roles, and network dynamics that influence the village's tourism sustainability. Using a descriptive qualitative method, the research identified that all Penta Helix elements are structurally complete. The findings indicate a disparity between strong resource support and governance dysfunction. The Facilitator role (Pertamina Hulu Rokan/Business and STP Riau/Academia) proved highly effective in providing CSR funding and capacity building. However, network effectiveness was paralyzed by a Critical Dysfunction in the Coordinator role (Bengkalis Regency Tourism Office). The Coordinator's failure to resolve the Tanjung Lapin management conflict between Primary Actors (the Office and Village Government/POKDARWIS) severed trust and the flow of routine support. This triggered implementor fatigue and the Implementor's failure to maintain facilities, marked by the poorly maintained condition of facilities. It is concluded that the effectiveness of the Actor Network in Tanjung Punak functions partially; the failure of the Coordinator role within the Government pillar is the fundamental obstacle that sabotaged the goal of tourism sustainability.
UTILIZATION OF CAPITAL FOR ECONOMIC AND SOCIAL DEVELOPMENT RFS, Harapan Tua; Meilani, Nur Laila; Sadad, Abdul; Meiwanda, Geovani; Amri, Khairul; Putra, Indra Mardeni; Zulkarnaini, Zulkarnaini
Sosiohumaniora Vol 27, No 2 (2025): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, JULY 2025
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v27i2.62120

Abstract

This study is based on a policy innovation introduced by the Siak Regency Government related to village economic growth, particularly in Sungai Apit Sub-district. Through Law No. 6 of 2014, the government provides opportunities for each village to establish a business entity that can meet community needs—especially basic needs—while utilizing untapped local natural resources. These entities are expected to be managed as strategic assets that drive the local economy. Inclusive economic growth refers to efforts to ensure that the benefits of development are distributed across all segments of society, including rural communities. With the presence of small and medium enterprises (SMEs), creative industries, and agribusiness, local residents are no longer required to migrate to urban areas in search of employment. Empowerment programs—such as education, skills training, and community capacity building—can enhance their ability to actively participate in economic and social development. This study applies the Community Capitals Framework (CCF) developed by Emery and Flora (2006), which consists of seven dimensions. A qualitative method is employed to explore and identify patterns in how different forms of capital operate within the Sungai Apit Sub-district community in Siak Regency. The findings indicate that the condition of each type of capital shows an increasing trend in both quantity and quality. By effectively utilizing these various forms of capital—through educational programs, cultural initiatives, financial resources, and environmental conservation—Sungai Apit Sub-district is projected to improve its long-term well-being, resilience, and prosperity. Through collaboration, participation, and capacity building, communities can create a virtuous cycle in which different forms of capital reinforce one another, leading to sustainable and positive development outcomes.
Kolaborasi Multi-Sektoral dalam Penguatan Branding, Packaging, dan Akses Pasar Madu Lokal untuk Mendukung Pembangunan Berkelanjutan Mimin Sundari Nasution; Dadang Mashur; zulkarnaini zulkarnaini; Taryono Taryono; Harapan Tua; Masrul Ikhsan; Arya Arismaya Metananda
Unri Conference Series: Community Engagement Vol 7 (2025): Seminar Nasional Pemberdayaan Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/unricsce.7.578-586

Abstract

This community service program aims to enhance the competitiveness of the local honey product “Madu Biene” in Bengkalis Regency through strengthening branding, packaging, and market access to support sustainable development. Prior to implementation, the partner MSME had no Trade Business License (IUD), which hindered market expansion and formal cooperation. The method employed was Participatory Action Research (PAR), involving local government, entrepreneurs, academics, communities, and the private sector as strategic partners. Activities included training on brand identity design, development of eco-friendly packaging, facilitation of online and offline marketing, and socialization as well as assistance in obtaining the IUD. The results showed improvements in packaging quality and brand image, expansion of marketing networks, increased understanding of sustainability principles among business actors, and the issuance of the IUD, which strengthened business legality. Multi-sectoral collaboration proved effective as a catalyst for empowering MSMEs based on local resources, while contributing to the achievement of SDGs, particularly goals 8, 12, and 17.
Evaluasi Pelayanan Kesehatan bagi Pengguna Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan di RSUD Arifin Achmad Provinsi Riau Hendri Maizardi; Harapan Tua RFS
QISTINA: Jurnal Multidisiplin Indonesia Vol. 4 No. 2 (2025): December 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v4i2.6963

Abstract

Kesehatan merupakan hak dasar yang dijamin oleh Undang-Undang Dasar 1945 dan menjadi tanggung jawab negara untuk memenuhinya melalui pelayanan kesehatan yang memadai bagi seluruh masyarakat. Salah satu bentuk implementasi kebijakan tersebut adalah melalui program Jaminan Kesehatan Nasional (JKN) yang diselenggarakan oleh BPJS Kesehatan. Namun, pelaksanaan program ini masih menghadapi berbagai kendala, khususnya dalam hal pelayanan rawat inap di RSUD Arifin Achmad Provinsi Riau. Penelitian ini bertujuan untuk mengevaluasi program pelayanan kesehatan bagi pengguna BPJS Kesehatan di rumah sakit tersebut dengan menggunakan pendekatan input, proses, dan output. Hasil penelitian menunjukkan adanya peningkatan jumlah pasien BPJS setiap tahun yang tidak diimbangi dengan peningkatan kualitas fasilitas dan layanan, sehingga menyebabkan ketidakpuasan pasien. Permasalahan seperti keterbatasan fasilitas, sikap tenaga medis, dan lambannya pelayanan menjadi sorotan utama. Oleh karena itu, perlu dilakukan evaluasi menyeluruh oleh pihak rumah sakit dan pemerintah daerah guna meningkatkan mutu pelayanan dan menjamin terpenuhinya hak masyarakat dalam memperoleh layanan kesehatan yang layak.
Information Management in Public Communication in The City Governments of Banda Aceh and Langsa Barlian Erliadi; Harapan Tua; Firman Firman; Rafika Duri
Jurnal Ilmu Administrasi Negara (JUAN) Vol 14 No 1 (2026): June, 2026
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v14i1.8351

Abstract

Information management in public communication has become an important issue in local government administration because citizens increasingly rely on official digital channels to obtain accurate, transparent, and timely public information. This study examines information management in public communication within the City Governments of Banda Aceh and Langsa, focusing on the use of official websites as strategic instruments for disseminating public information, strengthening transparency, and supporting communication between government and citizens. The objective of this study is to compare how Banda Aceh and Langsa manage public information through their official digital platforms and to identify the institutional factors that influence differences in website utilization and communication effectiveness. This study employed a qualitative approach with a comparative descriptive design. Data were collected through website observation, documentation study, and institutional information tracing by examining official website features, news updates, public information menus, service integration, and supporting organizational capacity. The data were analyzed using qualitative descriptive analysis through data reduction, data presentation, comparative interpretation, and conclusion drawing. The findings show that both city governments have official websites and similar institutional responsibilities in managing public information; however, their communication performance differs significantly. Banda Aceh demonstrates a more active and integrated model of digital public communication, supported by competent internal staff and approximately twenty external personnel who assist in activating agency websites and updating public news. Its website provides broader features, including public information services, open data, media center, command center, and digital service links. In contrast, Langsa has established an official website with several information menus, but its utilization as a strategic public communication platform remains less optimal.
Comparative Governance of Coffee Plantation Sector in Gayo Lues and Bener Meriah Regencies: A Public Administration Perspective Rafika Duri; Harapan Tua; Firman Firman; Barlian Erliadi
Jurnal Ilmu Administrasi Negara (JUAN) Vol 14 No 2 (2026): November, 2026
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v14i2.8425

Abstract

The coffee plantation sector plays a strategic role in supporting rural economic development, farmer welfare, and regional competitiveness in the highlands of Aceh. Gayo Lues Regency and Bener Meriah Regency are two important areas in the development of Gayo Arabica coffee, yet both regions demonstrate different governance characteristics in terms of institutional capacity, farmer organization, market access, cultivation innovation, and local government policy effectiveness. This study aims to compare the governance of the coffee plantation sector in Gayo Lues and Bener Meriah from the perspective of public administration. The research employs a descriptive qualitative approach using a comparative case study strategy based on literature review and secondary data analysis. The analytical framework draws on the concepts of governance, collaborative governance, good governance, and comparative public administration to identify the factors that shape governance performance in both regions. The findings show that Bener Meriah has relatively stronger governance performance due to the active role of farmer cooperatives, better integration with export markets, stronger collaboration between local government and non-state actors, and more adaptive support for farmer empowerment. In contrast, Gayo Lues has considerable land potential but continues to face challenges related to infrastructure, distribution access, weak farmer economic institutions, and limited market connectivity. These conditions indicate that differences in institutional capacity, policy orientation, value chain structure, and human resource development significantly influence the effectiveness of coffee plantation governance. The study recommends strengthening collaborative governance in Gayo Lues through cooperative development, participatory policymaking, infrastructure improvement, farmer capacity building, and cross-sectoral policy integration to enhance the competitiveness and welfare of coffee farmers in both regions.
Pelayanan KTP Oleh Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Padang Lawas Nur Bulan Harahap; Harapan Tua R. F. S
Indonesian Journal of Innovation Multidisipliner Research Vol. 4 No. 3 (2026): Juli - September
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v4i3.1639

Abstract

Penelitian ini membahas tentang pelayanan KTP pada Dinas Kependudukan dan Pencatatan Sipil di Kabupaten Padang Lawas. Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan pelayanan KTP online serta faktor-faktor yang menghambat pelaksanaannya. Dalam penelitian ini, penulis menggunakan teori pelayanan publik menurut Agus Dwiyanto yang meliputi dimensi responsiveness, responsibility, dan accountability. Metode penelitian yang digunakan adalah penelitian kualitatif dengan pendekatan deskriptif. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi. Informan dalam penelitian ini terdiri dari pegawai Dinas Kependudukan dan Pencatatan Sipil serta masyarakat pengguna layanan KTP. Hasil penelitian menunjukkan bahwa pelayanan KTP online memberikan kemudahan kepada masyarakat dalam proses pengurusan administrasi kependudukan, terutama dalam menghemat waktu dan mengurangi keharusan datang langsung ke kantor pelayanan. Namun, dalam pelaksanaannya masih ditemukan berbagai kendala, seperti sistem pelayanan yang belum stabil, keterbatasan jaringan internet terutama di wilayah terpencil, keterbatasan anggaran, belum tersedianya aplikasi khusus pelayanan online, serta rendahnya pemahaman masyarakat terhadap penggunaan teknologi digital.Selain itu, sebagian masyarakat masih memilih pelayanan manual karena dianggap lebih mudah dan lebih jelas. Dari hasil penelitian juga diketahui bahwa petugas pelayanan telah menjalankan tugas sesuai aturan yang berlaku serta berupaya melakukan perbaikan apabila terjadi kesalahan pelayanan. Akan tetapi, daya tanggap pelayanan (responsiveness) masih belum optimal karena proses pelayanan sering terhambat oleh gangguan sistem.Berdasarkan hasil penelitian dapat disimpulkan bahwa pelayanan KTP-el di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Padang Lawas telah terlaksana dengan cukup baik, meskipun masih diperlukan peningkatan kualitas pelayanan, khususnya pada aspek pemanfaatan teknologi, penyediaan fasilitas pendukung, dan sosialisasi kepada masyarakat agar pelayanan dapat berjalan lebih optimal.
Co-Authors ", Koniah Abda Abda Abdul Sadad Achmad Hidir Adianto Adianto Affriani " Aguswan, Aguswan Aisyah Nurterra Alfian Alfian Ambok Upek Amiddana Bilhidayah Andika Utarini Andri Pratama Ari Pepbrian Aritonang, Veronika Arya Arismaya Metananda Arya Luthfi As’ari, Hasim Ayu Sabrina Barlian Erliadi Bilhidayah, Amiddana Cahya Tri Wulandari Cantika, Diva Chris Valentyna D L, Chris Christian B. A Gultom Chriswando Sihotang Dadang Mashur Dahlan Tampubolon Daniel Adiasto Pangaribuan Dara Rizkita Alamanda Desi F Sari Nababan, Desi F Sari Desi Handayani Desvita Nindya Wulandari Dewi Amelia Dharma, Anton Budhi Didin Kurniawan Diego Aprilino Fourteen Dinda Kurnia Dini Handayani, Dini Disya Anggreni Manurung Dwi Fifi Dasriyanti Eko Budianto Elby Rasyid Maladona Syamsudin Ella Sri Ningsih Ergen Sitorus, Ergen Erlinawati Hutapea Evi Lastiur Tampubolon F. Firman Fariswadi " Febri Yuliani Ferdi Pradana Jarkasih Fibrisio H Marbun, Fibrisio H Firdaus " Firman Firman Fitri, Aldina Nurhayatul Frans Romario Pardede Geovani Meiwanda Gusty, Ryndian Handoko, Tito Hariana " Haryatri, Silvi Okta Hasim As'ari Hasim Asyari hastuti, Weni Puji Hendri Maizardi Hengki Irawan Hermansyah Hermansyah Hermansyah Hermansyah Herwina Oktafiani Herza Widya Putri Heslianty Manurung Hielda Asmariva Idriansyah " Ika May Indrawati Ikhsan, Masrul Ilham " Ilham Hidayat Alne Indra Mardeni Putra Indra Mugiono Indrawan Indrawan Irafeni, Ria Ita Rosita Jaya Pratama Jefri Fujima Sianturi Juma’at Lubis Junedi Parsaroan Siahaan Khairatun Nisa Khairul Amri Khairul Amri Kislewina Winri Koniah " Kristiani Larosa Kristiani, Widyagti Indah Lestari, Tista Rissa Lia Sopiyah Lihardi, Muthia Indah Mariza Mariza Martia Ningsih Mayarni , Mayarni Mayarni Mayarni Meisya Irwanti Melisa Safitri Melisa Simanjuntak Meyzi Heriyanto millenia millenia Mimin Sundari Nasution Mollyta Anastasya Muhammad Aryan Maulana Muhammad Farhan Muhammad Zaki Nashrul Haq Natasya Risky Pramesti Ningsih, Tria Nirwana, Cahaya Prima Novrida Wulandari Nur Bulan Harahap Nur Laila Meilani Nur Okta Muktiana Sari Nuril Huda Ramadhani Nurlaila Meilani Nurul Elfi Syahrina Nurul Mardhiyah Ovi Iriani, Ovi Pangendra, Dio Panggabean, Roriansah Pauzi, Achmad Putra, Indra Mardeni Putri, Inez Setia Rafika Duri Rahma Datul Uska Raja Malinda Jeliantika Resti Yuliandari Resyia Hendri Reza Lestari Riri Jufriana Riska Dewi Rita Lestari Widyaningsih Riyan Aszaky Hendrika Riza Adillah Farmila Riza Fitri Ruqayah Qisthijahraa Sari Anggraini Sari, Weny Kurnia Sari, Wully Hilma Satra Perrara, Satra Seno Andri Sibarani, Ryandi Martohonan Silvia Waliddra Simorangkir, Desi Fitriani Siregar, Giovanni Aristha Sitepu, Dani Rinaldi Sondang Trinando T Sucy Vira Mita Sujianto Sujianto Sujianto Supik Atun, Supik Susanti, Delpi Syafria Ningsih syofian Syofian, Syofian Tamarida Malony Ompusunggu Tamba Togap Tambun Tambunan, Andreas Maruli Tua Tantri Yazid Taryono Taryono Tesya Meidi Tommy Pratama Trio Saputra Tsana Kamilia Aini Utari Khoirunnisa Vedrianto " Vina Valentina Willya Achmad Yadi Pranata Yessy Refalina Van Sagala Yudistira Yola Saputra Yulia, Dinda Yundhi Ananda Yuni Amira Yustina Yustina Zaili Rusli Zira Arissafitri Zul Anshari Zulfa Harirah MS