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All Journal Cakrawala Pendidikan Jurnal Edukasi Elektro Edu-Sains: Jurnal Pendidikan Matematika dan Ilmu Pengetahuan Alam Tekno - Pedagogi : Jurnal Teknologi Pendidikan Jurnal Pendidikan dan Pengajaran Jurnal Pendidikan Sosiologi dan Humaniora Jurnal Pendidikan Indonesia Journal of Education and Learning (EduLearn) PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Didaktik Matematika AKSIOMA: Jurnal Program Studi Pendidikan Matematika Journal of Educational Science and Technology Jurnal Pendidikan Matematika Al-Jabar : Jurnal Pendidikan Matematika JOIV : International Journal on Informatics Visualization INVOTEK: Jurnal Inovasi Vokasional dan Teknologi Indonesian Journal of Science and Mathematics Education Desimal: Jurnal Matematika Jurnal Informatika Universitas Pamulang Jurnal Cendekia : Jurnal Pendidikan Matematika Jurnal Ilmiah Media Sisfo Journal on Education JURNAL MATHEMATIC PAEDAGOGIC Voices of English Language Education Society Laplace : Jurnal Pendidikan Matematika Delta: Jurnal Ilmiah Pendidikan Matematika PHI: Jurnal Pendidikan Matematika Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal SAINTIKOM (Jurnal Sains Manajemen Informatika dan Komputer) Journal Software, Hardware and Information Technology Edumatika Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Journal of Educational Sciences Edumatica: Jurnal Pendidikan Matematika Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Business Studies and Management Review Internet of Things and Artificial Intelligence Journal Enrichment: Journal of Multidisciplinary Research and Development Jurnal Penelitian Pendidikan Indonesia Biodik: Jurnal Ilmiah Pendidikan Biologi Jurnal Pendidikan MIPA Journal on Mathematics Education
Jefri Marzal
Universitas Jambi
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Journal : Jurnal Perspektif Pembiayaan dan Pembangunan Daerah

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Evaluating the maturity level of public service agency at Jambi University: Analysis and recommendations for enhancing public services Junaidi, Junaidi; Yusrizal, Yusrizal; Marzal, Jefri; Jumaili, Salman
Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Vol. 10 No. 6 (2023): Jurnal Perspektif Pembiayaan dan Pembangunan Daerah
Publisher : Program Magister Ilmu Ekonomi Pascasarjana Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/ppd.v10i6.20873

Abstract

This study evaluates the maturity level of the Public Service Agency (BLU) at Jambi University (UNJA). The research uses descriptive analysis based on the BLU Maturity Rating worksheet to assess various aspects, including financial management, service quality, internal capabilities, governance, innovation, and environmental impact. The findings reveal that UNJA's BLU has achieved an overall maturity level 3.71. Internal capabilities scored the highest at level 5, while environmental aspects lagged at level 3. Recommendations are provided to enhance business ethics, risk management, and resource usage, improving the institution's maturity level and overall performance. These improvements are crucial for achieving a higher maturity level, ensuring better service quality, and promoting sustainable development within the institution.
Co-Authors -, Maison Abidin Abidin Ahmad Fahrudin Ahmad Syukri Ahmad Syukri Akhiyar Waladi Ali Idrus Amelya Permata Sari Amin Asri Yati Ana Rasyidah Antok Kurniawan Antok Kurniawan Ardila, Ayudita Ari Frianto Aryani, Reni Asni Johari Asrial Asrial Ayudita Ardila Benetika F. Hutabarat Bimbe, Muhammad Arrazi Alghifari Bj. Nofrian Kurni Chit, Suwannit Chareen Christin Lovyantika Damris Muhammad Dasrinal Tessal Debby Arisandy Dewi Triantini Dwi Agus Kurniawan Dwiki Prasetya Subakti Eko Kuntarto Elisa, Edi Elsa Novyarti Fa, M Nasiruddin Fauzi Khoirul Mahfi Fera Zulainy Feri Tiona Pasaribu Fikri , Muhammad Khalis Gunawan Gunawan Harsyah, Ahmad Syauqi Haryanto Haryanto Haryanto Haryanto Hasibuan , Muhammad Haris Effendi Hazar Kusmayanti, Hazar Hefri Asra Omika Hendra Sofyan Husni Sabil Husnul Khatimah Idhar Khaira Indra Weni Intan Iklima Irawan, Arswenda Jameci Isnania Isnania Jodion Siburian Junaidi Junaidi Kamid , Kamid Kamid Kamid Khaira , Ulfa Khaira, Ulfa Kurniawan, Antok Kurniawan, Antok Lovyantika, Christin M Rusdi M Rusdi maki, muhammad Miko Pratama Mishi , Salmuna Sajjad Muhaimin Muhaimin Muhaimin Muhaimin Muhammad Haris Effendi Hasibuan Muhammad Iqbal muhammad maki Muhammad Rafiq Muhammad Rusdi mutia fadhila putri, mutia fadhila Mutiara Siska Nabila Hayatul Husna Nice Anggraini niken rarasati Nizlel Huda Nofyta Arlianti, Nofyta novferma, novferma Nugroho Ardy Pramono Nur Zaharah Nurjanah Nurjanah Nurjanah Nurjanah Oktarino, Randy Perdana, Yogi Putri, Regita Riani Ratumas Feby Purniance Reli Handayani, Reli Rezki Amalia, Nosa Riana Teofani Rina Kusuma Dewi Rini Mariani Riza Maiyusriani Rizka Apriyani Putri Rizqa Raaiqa Bintana Rohati Rohati Rohati Rohati Romundza, Febbry Roni Handika Putra Rusdi Rusdi Saharudin Saharudin Saharudin Saharudin Saharudin Saharudin Saharudin Salman Jumaili Saputra , Angga Riyan Trio Sariyani SN Setiawan, Alya Hanifah Sri Purwaningsih Sri Winarni Sutrisno Sutrisno Syaiful Syaiful Syaiful Syaiful Syamsurizal - - syamsurizal syamsurizal Utomo, Pradita Eko Prasetyo Wahyu Budiman Wahyu Fitroh Wardi Syafmen Wardi Syafmen Wawan Kurniawan Wirasapta , Andicho Haryus Wiyono, Sridewi Anggraeni Yantoro, Y Yantoro, Yantoro Yelli Ramalisa Yuliarni, Ike Yusrizal Yusrizal Zurweni Zurweni