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All Journal Psikopedagogia Jurnal Counsellia Jurnal Terapan Abdimas Jurnal Dinamika Pendidikan Jurnal Penelitian Bimbingan dan Konseling Indonesian Journal of Educational Counseling JOMSIGN: Journal of Multicultural Studies in Guidance and Counseling QUANTA G-Couns: Jurnal Bimbingan dan Konseling Didaktika: Jurnal Kependidikan ProGCouns: Journal of Professionals in Guidance and Counseling Journal of Education and Counseling (JECO) Journal Transformation of Mandalika TERAPUTIK: Jurnal Bimbingan dan Konseling Psikoeduko: Jurnal Psikologi Edukasi dan Konseling
Fahriza, Irfan
Universitas Ma'soem, Jatinangor, Jawa Barat, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Other

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RELIGIOUS AWARENESS BASED ON SOCIO-CULTURAL GEOGRAPHY OF MTSN STUDENTS IN BANTEN Nuriah, Siti; Dartina, Vina; Rayagginansih, Syari Fitrah; Abdulrahman, Triyantini R.; Fahriza, Irfan
JOMSIGN: Journal of Multicultural Studies in Guidance and Counseling Vol 9, No 1 (2025)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jomsign.v9i1.70487

Abstract

Juvenile delinquency, intolerance and disciplinary behaviour are partly motivated by low religious awareness. State MTs students in Banten have urban and traditional socio-cultural diversity, while geographically consisting of rural, urban, mountainous, and coastal areas. This diversity affects the cultivation of values, traditions, and perspectives on their religious life. The research aims to describe the religious awareness of MTs students in the Banten Region based on their socio-cultural and geographical profiles.  The research method used is descriptive analysis, using Analysis of Variance (ANOVA). Research data were obtained using a religious awareness scale that measured cognitive, affective, and psychomotor aspects. The ANOVA test results show that sociocultural factors have a more significant impact on the variation of religious awareness of MTs Negeri students in the Banten Region. Socio-culturally, religious awareness tends to be greater for students in urban sociocultural groups.
Analisis Kualitas Pelayanan Bengkel Dealer Toyota Terhadap Kepuasan Pelanggan Pada PT. Astra International TBK - AUTO 2000 Cabang Suci Bandung Menggunakan Metode Gap Analysis Dan Importance Performance Analysis (IPA) Fahriza, Irfan; Bisma, M. Ardhya; Sumarna, Dani Leonidas
Journal Transformation of Mandalika, e-ISSN: 2745-5882, p-ISSN: 2962-2956 Vol. 4 No. 10 (2023): Oktober
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jtm.v4i10.2094

Abstract

Salah satu cabang yang ada di area Jawa Barat yaitu Auto 2000 cabang Suci Bandung, permasalahan yang terjadi di PT. Astra Internasional Tbk –Auto 2000 cabang Suci Bandung yaitu rating penilaian Kepuasan Pelanggan dengan rata-rata sebesar 7,5. Dari hasil tersebut merupakan masih di bawah standar kepuasan pelanggan di PT. Astra Internasional Tbk –Auto 2000 cabang Suci Bandung dengan nilai minimum 9.Dalam penelitian ini, penulis menetapkan metode penelitian yang akan digunakan untuk menyelesaikan masalah yang telah dirumuskan. Sehingga metode yang digunakan oleh penulis adalah model servqual untuk mengukur kualitas layanan dari atribut masing-masing dimensi dan metode Importance performance analysis (IPA) untuk mengukur sejauh mana antara kinerja yang dapat dirasakan pelanggan dengan tingkat kepuasan yang diinginkan pelanggan dengan menggunakan bantuan applikasi Statistical Product and Service Solution (SPSS).Dapat disimpulakan bahwa terdapat 4 atribut sebagai prioritas utama yang ada di kuadran A, dimana kuadran A perlu diadakannya perbaikan di setiap atributnya tingkat kesesuaian nilai persentase atribut yang tidak sampai 100% maka kinerja atribut tersebut perlu ditingkatkan sedangkan persentase atribut yang sampai 100% sudah memenuhi harapan pelanggan. Adapun rata-rata keseluruhan tingakat kesesuaiannya sebesar 96 % dimana hal ini kinerja PT Astra Internasional Tbk-Auto2000 cabang Suci Bandung belum memenuhi harapan pelanggan.Jumlah skor rata-rata untuk harapan (Importance) 92,62 dan jumlah skor rata-rata kinerja (Performance) 90,65 dengan nilai kesenjangan (-1,97), dimana nilai tersebut adalah minus, maka dapat disimpulkan bahwa layanan berdasarkan kinerja yang dilakukan perusahaan masih belum baik dan pelanggan belum puas dengan pelayanan yang diberikan.
Transferable Skills-Based Career Guidance to Increase Student Career Maturity Ayong Lianawati; Muwakhidah; Ahmad Rofi Suryahadikusumah; Fifi Khoirul Fitriyah; Irfan Fahriza
Didaktika: Jurnal Kependidikan Vol. 13 No. 001 Desemb (2024): Didaktika: Jurnal Kependidikan (Special Issue 2024)
Publisher : South Sulawesi Education Development (SSED)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58230/27454312.1402

Abstract

Career guidance based on transferable skills is needed so that students do not limit their career choices and are more confident in their career choices. Transferable skills are general skills needed to survive in today's world of work, and is part of the Sustainable Development Goals (SDGs) formulated by UNICEF.. The research aims to design and test a career guidance program containing transferable skills to increase student career maturity. A quantitative approach was used in this research; the method used was a quasi-experiment. The research was conducted on FKIP Universitas PGRI Adibuana Semester 8 students. The research sample will be chosen randomly, taking 20% of the research population. Data collection uses two tools: Transferable Skills Analysis and Career Maturity Scale. Research shows a significant change in student career maturity. The t-test results meet the H0 rejection criteria. Sig value. (2-tailed) = 0.00 and tstat = 59.500, indicating transferable skills-based career guidance effectively increases student career maturity. Research recommends that universities should be concerned about developing students' transferable skills in lecture programs and extracurricular activities in training, internships, and industry-based learning.
Transformasi Konflik Sebagai Konten Bimbingan Kedamaian: Sebuah Tinjauan Literatur Fahriza, Irfan; Suryahadikusumah, Ahmad Rofi; Lianawati, Ayong; Nadhirah, Nadia Aulia; Nadya, Aisha; Agustina, Ervina Rahma
Indonesian Journal of Educational Counseling Vol 9 No 2 (2025)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/001.202592.532

Abstract

This study aims to fill the gap in the content of peace guidance services, which are still dominated by normative approaches and do not provide students with transformative conflict management skills. A systematic literature review is the method used in this study to achieve the research objectives, namely formulating dimensions of conflict transformation as the content of peace guidance services. The results of the study indicate that the content of conflict transformation in peace guidance emphasizes awareness of the roots of conflict, creative expression, inclusive dialogue, and commitment to reconciliation. The competencies required include reflective skills, empathetic communication, and cooperation. Arts and creativity-based interventions are suggested to change attitudes and perceptions of conflict.
Technology Framework in Guidance And Counseling Services Fahriza, Irfan; Supriatna, Mamat; Suryahadikusumah, Ahmad Rofi; Rayaginansih, Syari Fitrah; Nadhirah, Nadia Aulia; Nadya, Aisha
Indonesian Journal of Educational Counseling Vol 7 No 1 (2023)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/001.202371.247

Abstract

Much research has been done on guidance and counseling technology but only focuses on proving the effectiveness of technology applications in counseling. Unfortunately, research has yet to be found focusing on the proper framework for utilizing technology in guidance and counseling. This paper aims to formulate a framework for using technology in counseling services. A systematic literature review analyzes and combines information from various sources to obtain a comprehensive concept. Reference search results from 2011-2022 using published or perish (PoP) identified 69 references that met the literature criteria. The results of the study show that the use of technology in counseling must be oriented towards improving service quality by paying attention to the aspects: 1) Cultural and communication processes that will occur through technological devices, 2) Provisions and procedures for using technology-based services are to be agreed upon, 3) Readiness of technical knowledge from counselors as a service manager, 4) User experience in the technology application used.
Tingkat Kompetensi Interpersonal Sales Promotion Girl (SPG) : Kajian Deskriptif Dartina, Vina; Fahriza, Irfan; Alfaiz, Alfaiz; Julius, Andre
Indonesian Journal of Educational Counseling Vol 7 No 1 (2023)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/001.202371.252

Abstract

Communication is important in social interaction, even for promotion and sales. The purpose of this research is to reveal the Eta Agency Pro Comm sales promotion girl's interpersonal competence, openness, empathy, support, positivity, and Equality. Data was collected through Interpersonal Communication Scale (ICS) with a high-reliability value of 0,95. The sample was taken based on Purposive Random Sampling, with 58 respondents of sales promotion girls. This research found that every aspect of Interpersonal Communication of Sales Promotion Girls at the Competence level. Only Support communication there are 25 (43,10%) in Very Competence. İn another aspect below of that. This research suggests that communication is a combination in every aspect and always reciprocal in every social interaction.
Co-Authors Abdulrahman, Triyantini R. Acmad Ali Syaifudin Agustina, Ervina Rahma Ahmad Rofi Suryahadikusumah Aisha Nadya Alfaiz Alfaiz Alfaiz Alfaiz Alrefi, Alrefi Andre, Julius Cahyati, Siti Dani Leonidas Sumarna Dartina, Vina Eko Rismara Agustina Fifi Khoirul Fitriyah Irvan Budhi Handaka Isti Yuni Purwanti Julius, Andre Kania Cahyaningtyas Karima, Yuniar Kawai Norimune Kusnadi, Ghaida Az-zahra Lianawati, Ayong Monalisa Monalisa Muhammad Ardhya Bisma Muwakhidah, Muwakhidah Nabila Qurrotu Aini Nabila Qurrotu Aini Nadia Aulia Nadhirah Nadia Aulia Nadhirah Nadiah, Syifa Nadya, Aisha Nandang Budiman Nandang Rusmana Nur Baitillah Nuriah, Siti Peni Ramanda, Peni Praditha Wulandari Priatna, Ira Mirna Rachmaniar, Ananda Rayaginansih, Syari Fitrah Siti Cahyati Sunarya, Yaya Supriatna, Mamat Supriatna, Mamat Suryahadikusumah, Ahmad Rofi Suryana, Dodi Syamsu Yusuf Syaputra, Yogi Damai Tryanti R. Abdulrahma Wa Ode Husniah Yuke Naelatus Yuli Nurmalasari Yusi Riksa Yustiana, Yusi Riksa