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All Journal Jurnal Ekonomi & Bisnis PNJ (JEKBIS PNJ) Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Paradigma Jurnal EMT KITA Jurnal Mitra Manajemen SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Dinasti International Journal of Management Science Dinasti International Journal of Digital Business Management Jurnal AbdiMas Nusa Mandiri International Journal of Social and Management Studies (IJOSMAS) Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan International Journal of Educational Review, Law And Social Sciences (IJERLAS) Jurnal Abdimas Ekonomi dan Bisnis ProBisnis : Jurnal Manajemen Jurnal Manajemen Journal of Social And Economics Research Jurnal Visi Manajemen (JVM) Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research Benefit : Journal of Bussiness, Economics, and Finance International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Jurnal Point Equilibrium Manajemen dan Akuntansi Jurnal Inovasi Bisnis Manajemen dan Akuntansi El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Innovative and Creativity Global Leadership Organizational Research in Management journal of social and economic research Journal of Ekonomics, Finance, and Management Studies Jurnal Ekonomi, Manajemen, Akuntansi Ulil Albab
Nurhayaty, Ety
Universitas Bina Sarana Informatika
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan Dan Citra Yayasan Terhadap Kepuasan Siswa Di Yayasan Pendidikan Islam At-Tadzkir Nur Ghazali Anisa Fathi Arsi; Ety Nurhayaty
Journal of Social and Economics Research Vol 6 No 2 (2024): JSER, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i2.617

Abstract

At-Tadzkir Nur Ghazali Islamic Education Foundation is an Islamic education provider institution whose legality is registered in MENKUMHAM No. AHU-0016685.AH.01.04. In 2020, the organization of education under its care includes TPQ, PAUDQU, MDTA, Ponpes At-Tadzkir Nur Ghazali, and junior high schools and vocational schools. The purpose of this study was to determine the effect of service quality and foundation image on student satisfaction. This study uses quantitative descriptive methods with data collection techniques in the form of observation and questionnaires. The population used was 63 students and in withdrawing the sample using a total sample. Furthermore, the data were tested for validity and reliability and carried out normality tests, heteroscedasticity tests, multicollinearity tests. Data analysis was carried out using multiple linear regression equation tests with the results Y = -3.140 + 0.040 + 0.764 which shows that service quality and foundation image simultaneously affect student satisfaction. however, partially service quality has no effect on student satisfaction and foundation image affects student satisfaction.
Pengaruh Kualitas Pelayanan dan Kepuasan terhadap Loyalitas Pendengar RRI Pro 1 Fm 91.2 Mhz Jakarta Ida Nur Aprilia; Ety Nurhayaty
Global Leadership Organizational Research in Management Vol. 2 No. 4 (2024): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v2i4.1772

Abstract

In the era of increasingly strict media digitalisation, it encourages the birth of various new media, especially those related to advances in the information technology sector which provide alternative access. Service quality is very important for companies, with the quality of service provided can affect satisfaction and will have an impact on long-term loyalty to RRI PRO 1 Jakarta listeners. The purpose of this study was to determine the effect of service quality and satisfaction on the loyalty of RRI PRO 1 Jakarta listeners. The analysis method in this study uses several test stages ranging from validity test, reliability test, normality test, multicolinerity test, heteroscedasticity test, linearity test, multiple linear regression, t test, f test, determination test. The sampling method in this study was purposive sampling technique. The results showed that the service quality variable had a positive and significant effect on listener loyalty with a value of 0.028> 0.05, while the satisfaction variable had a significant effect on loyalty with a value of 0.012> 0.05 while in the simultaneous hypothesis test, service quality and satisfaction had a positive effect on the loyalty of RRI PRO 1 Jakarta listeners obtained an F value of 7.535.
Pengaruh Beban Kerja dan Disiplin Kerja Terhadap Turnover Intention Guru dan Karyawan pada Unit Sekolah di Yayasan Masjid Al Ikhlas Arinda Tria Destiani; Ety Nurhayaty
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.5563

Abstract

Al Ikhlas Mosque Foundation has a Turnover intention percentage value above 10% in several years during the period 2019 to 2023. Meanwhile, based on the prariset, it was found that the workload variable was the most selected variable and followed by the work discipline variable with a percentage value of only 20% in the period 2020 to 2023. The purpose of this study is to determine the effect of workload and work discipline on Turnover intention of teachers and employees in the school unit at the Al Ikhlas Mosque Foundation (YMAI), Jakarta. This study uses a quantitative descriptive method with data collection techniques in the form of documentation, and a questionnaire in the form of a Likert scale. The population used was 95 respondents and in withdrawing samples using saturated samples. Furthermore, the data were tested for validity and reliability and carried out normality tests, Heteroscedasticity tests, multicollinearity tests.  Data analysis was carried out using multiple linear regression equation tests with the results Y = -0.456 + 0.254X1 + 0.667X2 which shows that workload and work discipline affect Turnover intention. Furthermore, partially workload affects Turnover intention by 63.2% and work discipline affects turnover intention by 7.47%. Meanwhile, simultaneously workload and work discipline affect turnover intention by 75.8%.
ANALYSIS OF CONSUMER CHOICE FACTORS IN CHOOSING DIGITAL PHOTO GRAPHICS IN THE MIDST OF A PANDEMIC IN LOMBOK: EXPLORING DISAPPEARING DECISIONS Ety Nurhayaty; Dede Suleman; Etik Dwi Styaningrum; Roydawaty Bunga; Aprilia Puspasari; Supriatin; Enggar widianingrum
International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Vol. 1 No. 5 (2023): October
Publisher : ZILLZELL MEDIA PRIMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61990/ijamesc.v1i5.90

Abstract

This study aims to determine the factors that shape consumer purchasing decisions on Digital Photo Graphics. Variables that are assumed to form consumer loyalty are price, product, service, place, promotion, presentation and reputation. Researchers used quantitative descriptive research. The population in this study are consumers who shop at Digital Photo Graphics in 2020. The sample in this study is consumers who meet the criteria set by the researchers with a total of 83 people. The analytical method used in this study is explanatory factor analysis (EFA) with the help of the SPSS application. The results of this study indicate that 5 factors are formed, namely Excellent Service Factors (1), Store Convenience Factors (2), Accessibility Factors (3), Product Performance Factors (4), Promotion Factors (5). The Excellent Service factor has the highest variance value, which is 46%. Steps that can be taken by Digital Photo Graphics are increasing up-selling, making company uniforms, providing personal service, making terms and conditions, cutting dense trees, directing parking to be neater, making product quality consistent, allocating funds for research & development, active on social media and giving discounts to loyal customers.
Pengaruh Electronic Word Of Mouth (e-WOM) dan Harga Terhadap Keputusan Pembelian Sunscreen Facetology Pada Marketplace Shopee Fauzi, Hanan; Nurhayaty, Ety
Jurnal Inovasi Bisnis Manajemen dan Akuntansi Vol. 3 No. 2 (2025): JIBMA : Jurnal Inovasi Bisnis Manajemen dan Akuntansi
Publisher : PT. Karya Inovatif Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65255/jibma.v3i2.143

Abstract

The beauty industry in Indonesia continues to grow, particularly in sunscreen products favored by consumers through marketplace platforms such as Shopee. This study aims to analyze the influence of electronic word of mouth (e-WOM) and price on the purchasing decisions of Facetology Sunscreen products. This research employs a quantitative approach using multiple linear regression analysis. The population of this study includes Facetology Sunscreen consumers on the Shopee Marketplace, with a sample of 96 respondents selected through purposive sampling techniques. Partial tests show that e-WOM (X1) has a significant effect on purchasing decisions (Y), with a t-value of 2.195, and price (X2) also significantly influences purchasing decisions (Y), with a t-value of 2.211. Simultaneously, both variables have a significant effect on purchasing decisions (Y), as indicated by an F-value of 7.002. It can be concluded that e-WOM (X1) and price (X2) significantly influence purchasing decisions, highlighting that positive reviews and competitive pricing are key factors driving consumers to choose Facetology Sunscreen products.  
Pengaruh Reward Dan Punishment Terhadap Kinerja Karyawan Pada PT Millennium Pharmacon International, Tbk Vina Octafia Andini; Ety Nurhayaty
Jurnal Inovasi Bisnis Manajemen dan Akuntansi Vol. 3 No. 2 (2025): JIBMA : Jurnal Inovasi Bisnis Manajemen dan Akuntansi
Publisher : PT. Karya Inovatif Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65255/jibma.v3i2.152

Abstract

Employee performance is one of the most important factors for the progress of the company. Companies are required to be able to manage and organize their resources effectively and efficiently. Whether or not a company develops can be determined by the performance of the company's employees. Good employee performance can make the company more advanced. One of them is the provision of rewards and punishments is one of the factors that help improve employee performance to be better. The purpose of this study was to determine and analyze the effect of Reward and Punishment variables on Employee Performance. The method used is Quantitative Statistics using saturated sampling of 48 people. The questionnaire is the main instrument for collecting primary data. The research analysis uses multiple linear regression assisted by SPSS version 25.0. The results of the research analysis show that rewards partially have a positive and significant effect on employee performance, punishments partially have a positive and significant effect on employee performance, and rewards and punishments simultaneously have a positive and significant effect on employee performance at PT Millennium Pharmacon International, Tbk
Pengaruh Fasilitas Kerja dan Lingkungan Kerja Non Fisik Terhadap Kinerja Karyawan PT Xylo Solusi Indonesia Cahya dianti, Teti; Ety Nurhayaty
Jurnal Inovasi Bisnis Manajemen dan Akuntansi Vol. 3 No. 2 (2025): JIBMA : Jurnal Inovasi Bisnis Manajemen dan Akuntansi
Publisher : PT. Karya Inovatif Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65255/jibma.v3i2.155

Abstract

This study aims to examine the partial and simultaneous effects of work facilities and non-physical work environment on performance. The research was conducted at PT Xylo Solusi Indonesia. This study uses a descriptive quantitative research approach. The research applied a saturated sampling method, where all 32 employees were taken as the sample, and data analysis was conducted using SPSS version 25. The results of this study show that work facilities have a positive and significant effect on performance, while the non-physical work environment has a positive but insignificant effect on employee performance. Meanwhile, both work facilities and the non-physical work environment simultaneously have a positive and significant effect on performance. These findings provide insights for stakeholders to evaluate and improve business strategies within the company.
Pengaruh Kualitas Pelayanan dan Promosi Terhadap Keputusan Pembelian pada Minimarket Alfamart Sahid Sudirman, Jakarta Pusat Azzah, Aini; Ety Nurhayaty
Jurnal Inovasi Bisnis Manajemen dan Akuntansi Vol. 3 No. 2 (2025): JIBMA : Jurnal Inovasi Bisnis Manajemen dan Akuntansi
Publisher : PT. Karya Inovatif Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65255/jibma.v3i2.161

Abstract

Competition in the retail business in Indonesia is getting tougher. To stay competitive, retail businesses must ensure that they always provide good service to remain the choice of consumers. This study aims to analyze whether service quality and promotion have an influence on consumer purchasing decisions at Minimarket Alfamart Sahid Sudirman. This research uses quantitative methods. The population in this study were consumers of Alfamart Sahid Sudirman, the research sample consisted of 100 respondents selected using random sampling technique. Data collection was carried out using a questionnaire, while data analysis was carried out using multiple linear regression methods assisted by SPSS version 26.Based on the results of this study that service quality partially has a positive and significant effect on purchasing decisions, promotion partially has a positive and significant effect on purchasing decisions. Service quality and promotion simultaneously influence purchasing decisions at Alfamart Sahid Sudirman Minimarket, Central Jakarta. Thus, it can be concluded that service quality and promotion have a significant influence, both partially and simultaneously on consumer purchasing decisions at Minimarket Alfamart Sahid Sudriman, Central Jakarta
Pengaruh Lingkungan Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT Wahana Makmur Sejati Alfarizi, Muhammad Rifki; Nurhayaty, Ety
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1314

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan pada PT Wahana Makmur Sejati. Metode yang digunakan adalah pendekatan kuantitatif asosiatif dengan teknik pengumpulan data melalui kuesioner yang disebarkan kepada 40 responden. Analisis data dilakukan menggunakan SPSS versi 25 dengan uji validitas, reliabilitas, regresi linier berganda, serta uji T dan F. Hasil penelitian menunjukkan bahwa lingkungan kerja dan disiplin kerja berpengaruh positif dan signifikan baik secara parsial maupun simultan terhadap kinerja karyawan. Lingkungan kerja memberikan kontribusi sebesar 48%, dan disiplin kerja sebesar 43% terhadap kinerja karyawan, dengan nilai koefisien determinasi simultan sebesar 91,2%. Temuan ini mengindikasikan pentingnya pengelolaan lingkungan kerja dan kedisiplinan dalam meningkatkan produktivitas karyawan.
Pengaruh Harga Dan Kualitas Pelayanan Terhadap Kepuasaan Pelanggan Ekspedisi J&T Cargo Di Jakarta Ibadurahman, Mas Daffa; Nurhayaty, Ety
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1334

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh harga dan kualitas pelayanan terhadap kepuasan pelanggan pada jasa ekspedisi J&T Cargo di Jakarta. Pendekatan yang digunakan adalah metode kuantitatif dengan desain penelitian asosiatif kausal. Data dikumpulkan melalui penyebaran kuesioner kepada 100 responden dan dianalisis menggunakan uji regresi linier berganda. Hasil penelitian menunjukkan bahwa secara parsial harga berpengaruh signifikan terhadap kepuasan pelanggan sebesar 22,1% dan kualitas pelayanan sebesar 24,8%. Secara simultan, keduanya memberikan kontribusi sebesar 48,3% terhadap kepuasan pelanggan. Temuan ini mengindikasikan bahwa strategi harga dan pelayanan yang tepat dapat meningkatkan kepuasan pelanggan secara signifikan pada layanan pengiriman.
Co-Authors Abdul Zaki Asy Syifa Abelia Risma Ade Sri Mulyani Alfarizi, Muhammad Rifki Amelia, Restu Kartika Anisa Fathi Arsi Apriana Apriana Arinda Tria Destiani Arumi, Hanania Azzah, Aini Baharuddin Cahya dianti, Teti Dea Sakinah Dede Mustomi Dede Suleman Dewisartika, Andryani Dinar Riftiasari Dini Setyorini Dwi Wahyono dwi wahyono Edi Susilo Eigis Yani Pramularso Enggar Widianingrum Etik Dwi Styaningrum Fanji Farman Faradiba, Sri Farah Aisyah Farah Aisyah Fasya Farradila Fauzi, Hanan Ganti Maito Hutapea Helmy Ivan Taruna Ibadurahman, Mas Daffa Ida Nur Aprilia Ida Zuniarti Ida Zuniarti, Ida Ilhami, Fajar Indah Suryani Indira Amalia Isnurrini Hidayat Susilowati Isnurrini Hidayat Susilowati Joko Ariawan Karlina, Eulin Kasmanto Miharja Kinanthi Yuliasari Lila Dini Utami Lilik Yuliawati Lukman Hakim Lukman Hakim Milanda, Dzaky Ningsih, Lilis Dewi Ratna Nur Hidayati Nurzalinar Joesah Popon Rabia Adawia Pramudi Harsono Purwandani, Indah Puspasari, Aprilia Putie Maharani Basa Ratnawaty Marginingsih Resti Yulistria Rini Martiwi Rizki, Mutiara Rosmita Rosmita Rosmita Roydawaty Bunga sabil sabil, sabil Sari Cipta Ningrum Siti Masripah, Siti Sofyan Marwansyah Sri Rusiyati Stianingrum, Nazah Anggun Styaningrum, Etik Dwi Sulistyo Budi Utomo SUPRIATIN Syarifah Hidayatul Zahra Vina Octafia Andini Yuliana Saridewi Kusumastuti Yuliasari, Kinanthi Yuniarti, Puji Zahratul Affifah