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All Journal Jurnal Tirtayasa Ekonomika (Tirtayasa Economica Journal) JURNAL MANAJEMEN Penentuan harga obligasi dan teori tingkat bunga JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) PINISI Discretion Review JEKPEND Jurnal Ekonomi dan Pendidikan Community Development Journal: Jurnal Pengabdian Masyarakat Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Seminar Nasional Pengabdian Kepada Masyarakat NEAR: Jurnal Pengabdian kepada Masyarakat Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Manajemen Seminar Nasional Hasil Penelitian LP2M UNM Indo-Fintech Intellectuals: Journal of Economics and Business Economos : Jurnal Ekonomi dan Bisnis Ininnawa: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Cross-Border Journal of Business Management Journal Of Sport Education, Coaching, And Health SMART: Jurnal Pengabdian Kepada Masyarakat KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Anwar Anwar
Universitas Negeri Makassar
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THE INFLUENCE OF EMOTIONAL INTELLIGENCE LEVEL AND INDIVIDUAL CHARACTERISTICS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF EMPLOYEES OF THE TRADE AND INDUSTRY SERVICE OF GOWA REGENCY Arhan Tri Putra; Anwar Anwar; Rezky Amalia Hamka; Agung Widhi Kurniawan; Tenri Sayu Puspitaningsih Dipoatmodjo
Jurnal Manajemen Vol 6, No 2 (2026): August
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jm.v6i2.83884

Abstract

Abstract: This study aims to analyze the influence of emotional intelligence and individual characteristics on Organizational Citizenship Behavior (OCB) among employees of the Gowa Regency Trade and Industry Department. This study uses a quantitative approach with an associative method. The study population consisted of 49 employees with a saturated sampling technique so that the entire population became respondents. Data were collected through questionnaires and analyzed using multiple linear regression. The results showed that partially emotional intelligence had a positive and significant effect on OCB with a calculated t value of 9.092 and a significance of <0.001. Conversely, individual characteristics did not have a significant effect on OCB with a calculated t value of 0.507 and a significance of 0.614. Simultaneously, emotional intelligence and individual characteristics had a significant effect on OCB with a calculated F value of 49.647 and a significance of <0.001. The coefficient of determination (R²) value of 0.683 indicates that 68.3% of the variation in OCB can be explained by these two variables, while 31.7% is influenced by other factors outside the study. These findings indicate that emotional intelligence is the most dominant factor in increasing employee OCB behavior.Keywords: Emotional Intelligence, Individual Characteristics, Organizational Citizenship Behavior
Co-Authors Abd. Muis Dilla Abdul Rahman Agung Widhi Kurniawan Ahmad Raihan Al Bustani Ahmad Rum Aldi Alwi Amiruddin Tawe Amiruddin Tawe Andi Bintang Maulana A Andi Mustika Andi Mustika Amin Annisa Awaliyah Ridwan Anwar Ramli Arhan Tri Putra Aulia Nurul Izmi Basri Bado Burhanuddin Burhanuddin Chalid Imran Musa Chalid Imran Musa Deddy Ibrahim Rauf Dwi Anugerah Lestari Musa Fitriani Rahim Hardianti Hardianti Hety Budianty Hety Budiyanti Inanna Irawati Irawati Khaidir Syahrul M. Ikhwan Maulana Haeruddin Muhammad Idris Muhammad Rijal Alim Rahmat Muhammad Syafri Muis Dilla Munadhir Munadhir Musfirah Mustika Amin Nurbayani Nurbayani Nurjannah Nurman Nurman Rahim, Abd Rezky Amalia Hamka Ridfan Rifadly Abadi Riska Yuniarti Romansyah Sahabuddin Sahabuddin Sahabuddin Serly Serly Siti Hasbiah Sitti Hasbiah Stefanie Inggried Gorap sulistiawaty sulis Sun Dewi Putri Syarif Hidayatullah Tenri S P Dipoatmodjo Tenri Sayu Puspitaningsih Dipoatmodjo Trisno Setiawan Usman Usman Wilda Wilda Windi Atriani Yunika Priscilla Zainal Ruma