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All Journal Jurnal Ilmiah Akuntansi dan Humanika Nazharat: Jurnal Kebudayaan AGRITEPA: Jurnal Ilmu dan Teknologi Pertanian PeTeKa International Journal of Social Science and Business Seloka: Jurnal Pendidikan Bahasa dan Sastra Indonesia Jurnal Ilmiah Cendekia Eksakta Ilomata International Journal of Management Jurnal Adat dan Budaya Indonesia Ilomata International Journal of Management Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Indonesian Journal of Intellectual Publication (IJI Publication) Dynamic Management Journal BIOCHEPHY: Journal of Science Education Nursing Information Journal Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Jurnal Penyuuhan dan Pemberdayaan Masyarakat (JPPM) Sinergi International Journal of Accounting and Taxation Sinergi International Journal of Management and Business Sinergi International Journal of Communication Sciences Sinergi International Journal of Law Sinergi International Journal of Economics Sinergi International Journal of Education Sinergi International Journal of Islamic Studies English Language, Linguistics, Literature, and Education Journal: ELLTURE JOURNAL Cendikia Pendidikan Causa: Jurnal Hukum dan Kewarganegaraan Eduscape: Journal of Education Insight Moneta : Journal of Economics and Finance Commercium: Journal of Business and Management JPM Pambudi Journal of Management Education Social Sciences Information and Religion Indonesian Journal of Research and Service Studies Journal of Sharia Economy and Islamic Tourism Journal of Research on Community Engagement Sinergi International Journal of Psychology Communica : Journal of Communication Summa : Journal of Accounting and Tax JIPSARA (Jurnal Ilmu Pendidikan, Sains, dan Humaniora)
Putri Ayu Lestari
Fakultas Sains dan Teknologi Universitas Islam Negeri (UIN) Sultan Syarif Kasim Riau
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Social Sciences Other

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Examining the Impact of Product, Price, and Service Priorities on Customer Satisfaction in Digital Journal Publishing: An AHP and Pearson Correlation Approach Lestari, Putri Ayu; Eddyono, Fauziah
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1891

Abstract

The digital transformation of the scientific publishing industry has reshaped customer expectations regarding service quality, pricing, and product innovation. Yet, limited empirical insights exist into how these dimensions collectively shape customer satisfaction within digital publishing environments. This study identifies and prioritizes the key factors driving customer satisfaction in digital scientific journal publishing at PT Penerbit Ilmiah Indonesia. A quantitative design integrating the Analytical Hierarchy Process (AHP) and Pearson correlation analysis was employed to evaluate the priorities and interrelationships among product, price, and service quality dimensions. Data were obtained from 106 Open Journal Systems (OJS) users through an online survey encompassing 12 evaluation sub-criteria. The AHP results revealed interface design (0.1986), system reliability (0.1544), and review process speed (0.1201) as top priorities. Pearson correlation results demonstrated that price showed the strongest association with satisfaction (r = 0.846, p < 0.001), followed by service quality (r = 0.814) and product quality (r = 0.715). These findings underscore the strategic need to enhance platform usability and ensure pricing transparency to foster user satisfaction and loyalty. The study contributes to advancing data-driven service optimization frameworks and provides actionable insights for publishers to refine customer-centric digital marketing strategies.
Green Economy and Public Sector Innovation: A Narrative Review of Global Transitions Lestari, Putri Ayu
Sinergi International Journal of Economics Vol. 3 No. 3 (2025): August 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/economics.v3i3.869

Abstract

This study presents a narrative review of global and local practices in advancing sustainable development through green economy policies, health literacy initiatives, and digital transformation in the public sector. The aim of the review was to synthesize empirical and theoretical contributions to understand the enabling and constraining factors that shape sustainability outcomes. Literature was systematically collected from Scopus, Web of Science, and Google Scholar using keyword combinations such as “green economy,” “health literacy,” and “digital transformation,” with inclusion criteria focusing on peer-reviewed articles published between 2018 and 2024. A total of 126 articles were reviewed after screening 312 records. The results reveal that sustainability has emerged as a central policy and research theme, with evidence showing that green finance, carbon pricing, and stakeholder engagement significantly enhance ecological and economic performance. Comparative insights highlight that developed nations benefit from robust infrastructure and regulatory frameworks, while developing countries face systemic challenges including financial limitations, policy uncertainty, and social inequalities. The discussion underscores the importance of multisectoral collaboration, public education, and fiscal instruments in overcoming these barriers. However, gaps remain in the literature, particularly regarding long-term impacts and the experiences of marginalized populations. The review concludes that advancing sustainable development requires integrative strategies that combine ecological, economic, and social dimensions, with future research needed to explore innovative and inclusive approaches that ensure equitable progress.
Transparency and Accountability in the Digital Era: Insights from Public Sector Accounting Lestari, Putri Ayu
Sinergi International Journal of Accounting and Taxation Vol. 3 No. 3 (2025): August 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijat.v3i3.864

Abstract

This study presents a narrative review examining how digital transformation reshapes public sector accounting by synthesizing recent literature on its opportunities, challenges, and policy implications. The review aims to analyze the transition from manual to digital and data-driven systems using a structured and integrative approach. Literature from Scopus and Web of Science was reviewed through targeted keywords—digital transformation, e-government, and public sector accounting—focusing on peer-reviewed studies published between 2010 and 2024 to ensure quality and relevance. Findings reveal that digital accounting systems enhance operational efficiency and reduce fraud risks, while e-government platforms improve transparency and citizen engagement by increasing access to financial data. The integration of big data analytics and forensic accounting strengthens auditing and oversight, though implementation success largely depends on infrastructure readiness and institutional support. Human capital emerges as a decisive factor, as digital literacy gaps among accountants and auditors hinder effective adoption. Persistent challenges include organizational resistance, limited resources, and data security risks across regions. Drawing on institutional theory, the discussion highlights how structural and cultural factors influence adoption patterns and outcomes. The study concludes that the transformative potential of digitalization in public sector accounting can only be realized through comprehensive strategies integrating technological investment, capacity building, and supportive policy frameworks. Future research should explore longitudinal and cross-regional analyses to deepen understanding of digital transformation’s long-term impacts on governance and accountability.
Examining the Impact of Product, Price, and Service Priorities on Customer Satisfaction in Digital Journal Publishing: An AHP and Pearson Correlation Approach Lestari, Putri Ayu; Eddyono, Fauziah
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1891

Abstract

The digital transformation of the scientific publishing industry has reshaped customer expectations regarding service quality, pricing, and product innovation. Yet, limited empirical insights exist into how these dimensions collectively shape customer satisfaction within digital publishing environments. This study identifies and prioritizes the key factors driving customer satisfaction in digital scientific journal publishing at PT Penerbit Ilmiah Indonesia. A quantitative design integrating the Analytical Hierarchy Process (AHP) and Pearson correlation analysis was employed to evaluate the priorities and interrelationships among product, price, and service quality dimensions. Data were obtained from 106 Open Journal Systems (OJS) users through an online survey encompassing 12 evaluation sub-criteria. The AHP results revealed interface design (0.1986), system reliability (0.1544), and review process speed (0.1201) as top priorities. Pearson correlation results demonstrated that price showed the strongest association with satisfaction (r = 0.846, p < 0.001), followed by service quality (r = 0.814) and product quality (r = 0.715). These findings underscore the strategic need to enhance platform usability and ensure pricing transparency to foster user satisfaction and loyalty. The study contributes to advancing data-driven service optimization frameworks and provides actionable insights for publishers to refine customer-centric digital marketing strategies.
Co-Authors Abdul Aziz, Ahmad Zaed Abdul Rahim Abidin, Rifai Zainul Adekunle, Ahmed Oluwatobi Afrilzal, Afril Zal Alfian Alfian Ambarwati, Mega Dewi Amerta, I Dewa Gd Bayu Ari Andika, Cruift Ani Siti Anisah, Ani Siti Anjani, Dinda Dewi Aprianto, Rizal Ardi Ardi Arfilia Wijayanti Ariani, Kadek Peni Ary Susatyo Nugroho Azza, Ziadatul Azzahrawani, Fatharisa Dewi, Yunita Fourina Diana Rozelin Duwi Nuvitalia Eddyono, Fauziah Edeh, Friday Ogbu Elfattah, Hagar Yehia Abd Evoni, Anggita Fitri Evy Nurachma Fadilah, Resmi Afifah Fadillah, Shyaillah Firman Aziz Fitriani Lubis Fitriyah, Aidatul Fizza, Ufistia Anilla Gangodawilage, Damith Garini, Anggita Riastina Ginanjar, Ani Yanti Gunawan, Didik Irawan, Turino Adi Islami, Nafa Aqla Izzati, Sarah Nur Ken, R.R, Wening Khan, Dwiki Rahman Lestari, Fidia Dewi Marbun, Rany Mariani, Made Sri Muhammad Syaipul Hayat Mukarom Mukarom, Mukarom Munggaran, Silvi Wulan Naibaho, Regina Yolanda Nasrulloh, Ubaid Fandi Ni Ketut Putri Ariani Ningsih, Jihatun Ayu Ariya Nugroho, Yusuf Arieffudin nurhadi, mokhamad Paramita S, Novia Prasetyo Prasetyo Pujiharti, Yulita Purwani, Nur Setya Puspaningrum, Cici Putri, Mysi Lia Lisa Rachmawati, Amira Yuniar Rijal, Muhammad Safitri, Awalina Dea Safitri, Layil Saraswati, Sari Sari, Loesita Suryani, Dessy Rizki Tiara Putri Ryandini Ulwan, Gina Nuzul Wahyu Hidayat Wahyuningsih Widaningsih widyawati, mei Yayi Suryo Prabandari Yenni Okfrianti Yolifiandri Yunita Yunita Zaky Yopiannor, Farid Zulfayani, Zulfayani Zuliansyah, Rhyzky Ditya