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ORGANIZATIONAL COMMITMENT IN ACHIEVING JOB SATISFACTION AND THE ESTABLISHMENT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): A SYSTEMATIC REVIEW OF THE LITERATURE Hayati, Diana; Meiske Claudia
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 5 (2024): May
Publisher : Adisam Publisher

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Abstract

This study focuses on investigating the link between organizational commitment (OC), job satisfaction (JS), and the emergence of employees' Organizational Citizenship Behavior (OCB). OCB involves employees voluntarily going above and beyond their formal duties. Various organizational factors influence the achievement of OCB, and high job satisfaction among employees plays a crucial role as a significant contributor. Various factors influence job satisfaction, and one such crucial variable is organizational commitment, which plays a pivotal role in establishing a positive work environment. Organizational commitment (OC) doesn't arise spontaneously; somewhat, it is shaped through a series of processes involving the entire human resources system and various supportive mechanisms. This commitment is intricately connected to preserving employees' mindsets and cultivating a sense of unity and loyalty towards the company. Emphasizing organizational commitment as a critical factor in a company's success, this concept is instrumental in enhancing employees' job satisfaction. As a result of this heightened satisfaction, employees are motivated to voluntarily exceed their formal obligations, contributing to the company's advancement. Essentially, organizational commitment is a catalyst, prompting employees to willingly contribute to their company's progress, illustrating the interconnectedness of commitment, job satisfaction, and OCB.
IMPACT OF DIRECTIVE LEADERSHIP, ENVIRONTMENT, AND WORK MOTIVATION ON HOSPITAL EMPLOYEE PERFORMANCE Tias Muji Hartono; Meiske Claudia
INTERNATIONAL JOURNAL OF SOCIAL AND EDUCATION Vol. 1 No. 5 (2024): August
Publisher : Pondok Pesantren Baitul Quran

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Abstract

This research analyzes the influence of directive leadership, work environment, and work motivation on employee performance at Paradise Maternity Hospital, Tanah Bumbu Regency. The method used is quantitative with a type of causal research. The research population was 72 employees of Paradise Maternity Hospital using a saturated sampling technique. Data collection was carried out through questionnaires and documentation. Data analysis uses multiple linear regression after fulfilling the classical assumption test. The research results show that directive leadership, work environment, and work motivation positively and significantly affect employee performance. Effective directive leadership with clear direction, a comfortable and conducive work environment, and high employee work motivation can improve employee performance in quality, quantity, timeliness, effectiveness, and independence. It is recommended that management improve directive leadership, create a comfortable work environment, and motivate employees through regular training to improve employee performance on an ongoing basis.
Job Insecurity On Turnover Intention In Banjarmasin City Public Health Centers: A Systematic Literature Review Meiske Claudia; Muhammad Ary Aprian Noor
Jurnal Manajemen Kreatif dan Inovasi Vol. 2 No. 2 (2024): April : Jurnal Manajemen Kreatif dan Inovasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmki-widyakarya.v2i2.3059

Abstract

Job insecurity is a major concern among employees in various organizations, including public health centers in Banjarmasin City, Indonesia. A systematic literature review was conducted to investigate the influence of job insecurity on turnover intention among community health center employees in Banjarmasin. The results of the analysis carried out on 14 articles showed that job insecurity had a positive effect on turnover intention. Job insecurity can lead to stress, anxiety, and dissatisfaction, which can negatively impact an employee's commitment to their organization and increase their intention to leave. All studies used quantitative research methods with survey techniques for data collection. Strategies to enhance job security perceptions, such as improving communication transparency, offering career development opportunities, and implementing fair and consistent human resource practices, may help mitigate turnover intentions. The findings of the studies highlight the importance of addressing job insecurity to reduce turnover intention and improve employee retention in primary health care in Banjarmasin. Investing in initiatives that cultivate a sense of job security and stability among health workers can contribute to the long-term sustainability and effectiveness of primary healthcare service delivery in the region.
ANALISIS PENGARUH MANAJEMEN SUMBER DAYA MANUSIA DAN KULTUR ORGANISASI TERHADAP KINERJA PEGAWAI PADA PT. BANK KALTENG Kusumawardani, Vivi Pancasari; Meiske Claudia
KINDAI Vol 20 No 2 (2024): KINDAI
Publisher : JURNAL KINDAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35972/kindai.v20i2.1610

Abstract

Abstrak: Kinerja dari para pegawai dapat menentukan keberhasilan dalam hal pelayanan terhadap nasabah. Kinerja pegawai PT. Bank Kalteng yang merupakan faktor kunci dalam melayani nasabah dengan baik dapat ditingkatkan melalui peningkatan kualitas Sumber Daya Manusia (SDM) dan Kultur Organisasi yang berpusat pada kualitas dan tingkat pelayanan. Manajemen Sumber Daya Manusia mempunyai fungsi penting dalam pengembangan organisasi karena kualitas pelayanan yang baik bergantung pada kualitas SDM. Begitu pula, kultur organisasi yang baik memengaruhi perilaku dan efektivitas kinerja pegawai. Artikel ini bermaksud untuk membahas efek Manajemen Sumber Daya Manusia dan Kultur Organisasi berkenaan dengan performa pegawai di Bank Kalteng. Dengan menggunakan studi literatur sebagai metode penulisan artikel, penelitian ini memberikan wawasan tentang strategi manajerial yang dapat meningkatkan kinerja para pegawai melalui pengembangan maupun pengelolaan Manajemen Sumber Daya Manusia dan Kultur Organisasi yang merupakan elemen penting untuk mencapai kesuksesan suatu organisasi. Oleh karena itu, pengelolaan SDM dan kultur organisasi menjadi fokus utama dalam penelitian ini sebagai landasan untuk mencapai tujuan kesuksesan dari PT. Bank Kalteng.   Kata kunci: Manajemen Sumber Daya Manusia, Kultur Organisasi, Kinerja Pegawai
Finding the Best Candidates: Innovations in Recruitment and Selection of Indonesian Army Soldiers Aryanto, Ari; Claudia, Meiske
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 23 (2024): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

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Abstract

Finding the best candidates is the key to building a strong TNI Army force. This article discusses innovations in the recruitment and selection of TNI Army soldiers to find the best candidates in the modern era. The innovation in the recruitment and selection of TNI Army soldiers is the implementation of online recruitment and selection. Prospective soldiers only need to register on the website, fill in the personal data form and wait for the validation results. After being declared to have passed validation, prospective soldiers can take various tests in the regions and if they pass, proceed to central level selection. Through online recruitment and selection, the regional reach becomes wider and opens up opportunities to recruit more competent TNI AD soldiers
Analisis Potensi Wisata Religi Di Kabupaten Banjar Imam Suharto; RR. Yulianti Prihatiningrum; Claudia, Meiske; Rifani, Ahmad
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 13 No. 1 (2025)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v13i1.362

Abstract

This study uses a descriptive qualitative approach to achieve three objectives: (1) to evaluate how the distribution of religious tourism objects can be optimized as tourist destinations; (2) to evaluate the problems and challenges faced in the development of religious tourism objects; and (3) to make policy recommendations for the development of religious destination objects in Banjar Regency. The data collection method used was in-depth interviews with key subjects selected for this study. The results of the study explain that there are 18 religious destination locations in Banjar Regency consisting of the tombs of scholars. The absence of facilities and infrastructure, the lack of local resource contributions to the existence of tourist objects, and the lack of efforts to encourage religious-based tourism are some of the obstacles faced. Improvement and development of tourism facilities and infrastructure, strengthening the role of local resources, and intensifying the promotion of religious-based tourism are some of the strategic actions that can be taken to overcome these obstacles.
GENERATIVE ARTIFICIAL INTELLIGENCE SEBAGAI PENASIHAT KEUANGAN PRIBADI Rafli, Muhammad Raihan; Claudia, Meiske; Rahadhian, Liko Noor Rafianto; Syahputra, Muhammad Dio; Wahyudi, M. Haikal
KINDAI Vol 21 No 1 (2025): KINDAI
Publisher : JURNAL KINDAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35972/kindai.v21i1.2072

Abstract

Generative Artificial Intelligence (GAI) telah memberikan kemudahan dalam membantu pekerjaan manusia, khususnya di bidang keuangan. GAI dapat dimanfaatkan Masyarakat sebagai penasihat keuangan pribadi, memungkinkan mereka untuk mendapatkan saran investasi yang disesuaikan dengan profil keuangan dan tujuan pribadi mereka, sehingga meningkatkan pengelolaan keuangan dan potensi keuntungan. Penelitian ini bertujuan untuk mengetahui seberapa efektif dan bagaimana kredibilitas GAI dalam perannya sebagai financial advisor. Penelitian ini menggunakan pendekatan kualitatif melalui studi literatur dengan data yang dikumpulkan melalui teori-teori dari berbagai literatur yang relevan dengan topik penelitian. Hasil penelitian menunjukkan bahwa GAI tidak dapat sepenuhnya digunakan sebagai penasihat keuangan pribadi karena hasil yang ditampilkan cenderung bias dan tidak akurat, sehingga harus disertai dengan pengawasan manusia yang salah satunya adalah dengan mengintegariskan pengetahuan dasar seperti literasi keuangan yang dengan GAI agar dapat meningkatkan pemahaman dan efisiensi pengguna terkait informasi mengenai risiko untuk memastikan bahwa keputusan yang diambil adalah yang paling sesuai dan bertanggung jawab bagi masing-masing individu. Kata kunci: artificial intelligence, penasihat keuangan, generative artificial intelligence
Precarious Employment in Academia: Unpacking the Dominance of Job Satisfaction Over Organizational Commitment in Predicting Turnover Intention Alfian Noor; Meiske Claudia
Open Access Indonesia Journal of Social Sciences Vol. 8 No. 2 (2025): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v8i2.289

Abstract

Precarious employment is an increasingly prevalent feature of the academic landscape, particularly within Indonesian higher education institutions, posing significant challenges for human resource management. This study investigated the complex interplay between job satisfaction, organizational commitment, and turnover intention among non-permanent (contractual) employees at Universitas Lambung Mangkurat (ULM), a context characterized by employment uncertainty. A quantitative, descriptive-analytical survey design was employed. Data were collected via questionnaires from a proportionally stratified sample of 128 non-permanent employees at ULM. Structural Equation Modeling with Partial Least Squares (PLS-SEM) was utilized to test the hypothesized relationships between job satisfaction, organizational commitment (affective, continuance, and normative), and turnover intention. The findings revealed that job satisfaction had a significant positive influence on organizational commitment (β=0.422, p<0.001) and a significant negative influence on turnover intention (β=-0.371, p=0.013) among non-permanent academic staff. However, contrary to some established models, organizational commitment did not demonstrate a statistically significant direct effect on turnover intention (β=-0.216, p=0.108). Furthermore, organizational commitment did not significantly mediate the relationship between job satisfaction and turnover intention in this cohort (β=-0.091, p=0.260). In conclusion, job satisfaction emerged as a more dominant predictor of turnover intention than organizational commitment. The inherent uncertainties and limited long-term prospects associated with non-permanent contractual roles appear to diminish the capacity of organizational commitment to retain employees or mediate the effects of job satisfaction. These findings underscore the critical need for higher education institutions to prioritize enhancing job satisfaction for their precariously employed staff as a primary retention strategy.
Survival Ethics and Lack of Institutional Oversight: How Economic and Familial Pressures Drive Power Abuse in the Indonesian Police Simaremare, Rissan; Claudia, Meiske
Journal of Scientific Insights Vol. 2 No. 3 (2025): June
Publisher : Science Tech Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69930/jsi.v2i3.410

Abstract

Power abuse within the Indonesian National Police (Polri) remains a chronic concern, often attributed to systemic corruption. However, less attention has been paid to the everyday socioeconomic realities that shape officers’ moral decisions. This study investigates how economic hardship and familial obligations influence unethical conduct among police officers, including bribery, extortion, and misuse of authority. Adopting a critical qualitative approach, data were collected through in-depth interviews, field observations, and document analysis involving 18 informants, including officers, family members, and legal practitioners. Findings reveal that officers frequently operate under what may be termed “survival ethics,” where moral compromise is justified as a response to unmet financial and familial demands. A lack of effective institutional oversight and weak internal control mechanisms further normalize misconduct, blurring the line between necessity and deviance. Officers expressed guilt, resignation, and moral fatigue, often perceiving corruption as a rational, if reluctant, coping mechanism. These insights suggest that addressing police misconduct requires more than punitive reform; it demands structural improvements in welfare systems, ethical leadership, and community oversight. By situating misconduct at the intersection of economic vulnerability and institutional weaknesses, this study adds a critical perspective to global discourses on police ethics in developing contexts.
Precarious Employment in Academia: Unpacking the Dominance of Job Satisfaction Over Organizational Commitment in Predicting Turnover Intention Alfian Noor; Meiske Claudia
Open Access Indonesia Journal of Social Sciences Vol. 8 No. 2 (2025): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v8i2.289

Abstract

Precarious employment is an increasingly prevalent feature of the academic landscape, particularly within Indonesian higher education institutions, posing significant challenges for human resource management. This study investigated the complex interplay between job satisfaction, organizational commitment, and turnover intention among non-permanent (contractual) employees at Universitas Lambung Mangkurat (ULM), a context characterized by employment uncertainty. A quantitative, descriptive-analytical survey design was employed. Data were collected via questionnaires from a proportionally stratified sample of 128 non-permanent employees at ULM. Structural Equation Modeling with Partial Least Squares (PLS-SEM) was utilized to test the hypothesized relationships between job satisfaction, organizational commitment (affective, continuance, and normative), and turnover intention. The findings revealed that job satisfaction had a significant positive influence on organizational commitment (β=0.422, p<0.001) and a significant negative influence on turnover intention (β=-0.371, p=0.013) among non-permanent academic staff. However, contrary to some established models, organizational commitment did not demonstrate a statistically significant direct effect on turnover intention (β=-0.216, p=0.108). Furthermore, organizational commitment did not significantly mediate the relationship between job satisfaction and turnover intention in this cohort (β=-0.091, p=0.260). In conclusion, job satisfaction emerged as a more dominant predictor of turnover intention than organizational commitment. The inherent uncertainties and limited long-term prospects associated with non-permanent contractual roles appear to diminish the capacity of organizational commitment to retain employees or mediate the effects of job satisfaction. These findings underscore the critical need for higher education institutions to prioritize enhancing job satisfaction for their precariously employed staff as a primary retention strategy.
Co-Authors Abda Abda Adhiyani, Muhammad Rayyan Ahmad Alim Bachri Ahmad Rifani Aisyah, Lisda Akhid Yulianto Akimas , Hari Nugroho Al Amin, Achmad Rizal Alfian Noor Andi Mulyadi Anna Nur Faidah Aprianti Ariyadi, Eko Aryanto, Ari Cyntia Puspita Dahniar Dahniar Dahniar Dahniar Dahniar Dahniar, Dahniar Darullah, Muhammad Daral Deni Aditya Deni Jauhari Didik Arif Raihan Doni Stiadi F. R. Dalimunthe Fariany, Gusti Rina Fifi Swandari Hari Nugroho Akimas Hayati, Diana Hendro Wibowo Hendy Saifuddin, Muhammad Imam Suharto Ismat Valiyev Jauhari, Deni Khairunnisa Khairunnisa Kurniawan, Deni Aditya Kusumawardani, Vivi Pancasari Laila Refiana Said Laila Refiana Said M. Haikal Wahyudi Malihah, Lola Marijati Sangen Marijati Sangen Marijati Sangen, Marijati Maya Sari Dewi Maya Sari Dewi Maya Sari Dewi, Maya Sari Muhammad Ary Aprian Noor Muhammad Ary Aprian Noor Muhammad Hendy Saifuddin Mutamadra, Junan Noor Khatimah Nur Zata Yusrina Prihatiningrum, RR. Yulianti Purwaningsih, Ani Puteri, Aulia Qomari, Nurul R.R. Yulianti Prihatiningrum Raden Roro Yulianti Prihatiningrum Rafli, Muhammad Raihan Rahadhian, Liko Noor Rafianto Rahman, Seto Fauzi Ridhanoor, Muhammad Rifqi Rini Rahmawati Rini Rahmawati, Rini Rizkya, Syafa ROHANA FARIDAH RR. Yulianti Prihatiningrum Rusniati Rusniati Shilma Irvania Simaremare, Rissan Siska Hardiyanti Putri Siti Fatimah Sofwati, Nely Noer Sudarwati Suharto, Imam Suyatno Suyatno Sya'ban, Rahmat Syahputra, Muhammad Dio Tias Muji Hartono Wahyudi, M. Haikal Wahyudi, Muhammad Haikal Wandari, Wimby Wimby Wandary Yoga Adi Prayogi Yohan Indrawan Yolanda, Erika Yulianti Prihatiningrum Zakhyadi Ariffin Zulpa Makiah