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All Journal Jurnal Manajemen Bisnis International Journal of Artificial Intelligence Research Jurnal Penelitian Pendidikan IPA (JPPIPA) JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Primanomics : Jurnal Ekonomi & Bisnis YUME : Journal of Management Jurnal Mantik Jurnal Ilmiah Teknik Industri Management Studies and Entrepreneurship Journal (MSEJ) GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Journal of Industrial Engineering & Management Research (JIEMAR) INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) International Journal of Social and Management Studies (IJOSMAS) Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Jurnal Kolaboratif Sains Arus Jurnal Sosial dan Humaniora ProBisnis : Jurnal Manajemen Jurnal Cakrawala Ilmiah Jurnal Peradaban Masyarakat (JPM) International Journal of Applied Business and International Management Jurnal Pengabdian Masyarakat Bhinneka Media Bina Ilmiah The International Conference on Education, Social Sciences and Technology (ICESST) Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service Jurnal Penelitian Pendidikan Indonesia International Journal of Economics, Business and Innovation Research Society Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia(JEAMI) Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health
Elyzabeth Wijaya
Institut Bisnis Informasi Teknologi Dan Bisnis
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The Role of Perceived Organizational Support (POS) and Innovative Work Behavior (IWB) on SMEs Performance with Organizational Trust as Mediation Variable Wijaya, Elyzabeth
International Journal of Social and Management Studies Vol. 4 No. 1 (2023): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i1.270

Abstract

This study aims to analyze the relationship between perceived organizational support (POS) and organizational trust, analyze the relationship between innovative work behavior (IWB) and organizational trust, analyze the relationship between perceived organizational support (POS) and performance, and analyze the relationship between innovative work behavior (IWB). ) on performance, analyzing the relationship between organizational trust variables and performance. This type of research is associative research, namely research that aims to determine the relationship between two or more variables. Each research indicator was measured using a Likert scale 1-5 point scale and the degree of agreement from strongly agree to strongly disagree. The analytical tool used in this study was SEM based on PLS (Partial Least Square,  the respondents of this study are 276 SME owners in Banten Indonesia. The results of the hypothesis test showed that The results of the hypothesis test show that the variable perceived organizational support (POS) has niot  significant effect on organizational trust, the innovative work behavior (IWB) variable has a positive and significant effect on organizational trust, the variable perceived organizational support (POS) has a positive and significant effect on performance, the innovative work behavior (IWB) variable has a positive and significant effect on performance, the organizational trust variable has not significant effect on SMEs performance. Innovative work behaviour has no significant effect on performance through organizational trust, organizational trustdoes not mediate the relationship between Innovative work behaviour and performance. Perceived organizational support has no significant effect on performance through organizational trust, organizational trust does not mediate the relationship between Perceived organizational support on performance
The Impact of Green Knowledge and Servant Leadership on Green Innovation through Green Self-Efficacy in Toba Caldera Geopark Faris, Salman; Sagala, Lapiti Gokmatua; Wijaya, Elyzabeth; Albert, Albert; Hassim, Affendy Abu
Jurnal Manajemen Bisnis Vol. 16 No. 2: September 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v16i2.27847

Abstract

Research Aims: This study explores the contribution of green knowledge and servant leadership to green innovation, with green self-efficacy acting as a mediating variable, within the context of hospitality enterprises in the Toba Caldera Geopark region. It aims to examine how green self-efficacy mediates the relationship between green knowledge, servant leadership, and green innovation, addressing an empirical gap in geotourism-related studies in Indonesia.Design/Methodology/Approach: A quantitative approach was employed, with data collected from 80 hospitality employees operating in the Toba Caldera Toba Caldera Geopark area using structured questionnaires. The relationships among the variables were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM).Research Findings: The findings show that both green knowledge and servant leadership significantly and positively influence green self-efficacy. Furthermore, green self-efficacy is confirmed as a significant mediator in the relationship with green innovation. The indirect effects mediated by self-efficacy were found to be stronger than the direct effects, emphasizing the role of psychological confidence in fostering employee-driven innovation.Theoretical Contribution/Originality: This study contributes to the literature on sustainable hospitality management by highlighting the role of self-efficacy in green innovation models. It also expands the understanding of how green knowledge and servant leadership interact to promote environmentally friendly behavior in hospitality enterprises.Practical Implications: The study underscores the need for hotel management to enhance environmental training programs and adopt a servant leadership style that encourages green initiatives. It provides practical strategies for improving sustainability efforts in hospitality businesses, especially in geotourism destinations.Research Limitations/Implications: The study is limited by its geographic focus on the Toba Caldera Geopark region, and its findings may not be directly applicable to other regions or sectors. Future research with a broader sample and across diverse geotourism contexts is needed to generalize the results.
Pemberdayaan Ekonomi Komunitas GPDI Kristus Gembala Melalui Pelatihan Menjahit dan Pemasaran Produk di Binjai Siahaan, Maya; Brina, Melda; Munawaroh D, Masyitoh Beby; Wijaya, Elyzabeth; Pohan, Yuli Arnida
Jurnal Pengabdian Masyarakat Bhinneka Vol. 4 No. 3 (2026): Bulan Februari
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v4i3.1171

Abstract

Pengabdian masyarakat ini bertujuan untuk menganalisis upaya pemberdayaan ekonomi yang dilakukan oleh GPDI Kristus Gembala di Binjai melalui pelatihan menjahit dan pemasaran produk. Pelatihan ini diharapkan dapat meningkatkan keterampilan anggota komunitas dalam menjahit serta memperkenalkan mereka pada strategi pemasaran produk, khususnya di pasar lokal. Metode yang digunakan dalam penelitian ini adalah pendekatan kualitatif dengan teknik wawancara dan observasi langsung kepada peserta pelatihan dan pengelola program. Hasil penelitian menunjukkan bahwa pelatihan ini tidak hanya meningkatkan keterampilan teknis dalam menjahit, tetapi juga memperkuat kemampuan peserta dalam memasarkan produk mereka melalui media sosial dan strategi pemasaran sederhana. Selain itu, pemberdayaan ini berkontribusi pada peningkatan pendapatan ekonomi komunitas, menciptakan peluang usaha baru, dan memperbaiki kualitas hidup anggota komunitas. Penelitian ini menyimpulkan bahwa pelatihan keterampilan dan pemasaran produk dapat menjadi strategi efektif dalam pemberdayaan ekonomi komunitas, khususnya di daerah Binjai, yang dapat direplikasi oleh komunitas lain di daerah berbeda.
Memberdayakan Dosen melalui Kepemimpinan Pelayan: Pengaruh Literasi Digital dan Adaptasi Budaya Agus Susanto; Elyzabeth Wijaya; Hendry Hendry; Septa Diana Nabella; Yandra Rivaldo
Society Vol 12 No 2 (2024): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v12i2.781

Abstract

This study examines the impact of digital literacy and adaptable culture on lecturer performance, with servant leadership as a mediating variable. The Institute of Information Technology and Business executed the study, with several lecturers participating as responders. Digital literacy is a crucial component in the age of technological transition, whereas adaptable culture signifies an institution’s capacity to adjust to evolving environmental conditions. This study proposes that servant leadership, prioritizing service-oriented leadership, mediates the association among digital literacy, adaptable culture, and lecturer performance. This study uses a validated questionnaire to gather data through a quantitative methodology and survey technique. We employ route analysis methodologies to examine the interrelationships among variables. The study’s outcomes are anticipated to elucidate how digital literacy and adaptable culture might enhance professor performance by reinforcing servant leadership conduct. These findings hold significant implications for formulating higher education policies, particularly in addressing the challenges of the digital age and the intricacies of the professional landscape. This study offers theoretical contributions by enhancing the comprehension of the interplay between digital literacy, corporate culture, and leadership within an academic framework.
Meningkatkan Kepuasan Kerja di Perguruan Tinggi: Peran Keterbukaan Budaya, Kepemimpinan Pelayan, dan Kejenuhan Kerja Elyzabeth Wijaya; Martin Martin; Debora Tambunan; Amin Hou; Sabaruddin Chaniago
Society Vol 13 No 1 (2025): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v13i1.793

Abstract

This study explores the role of burnout as a mediating variable in the relationship between cultural openness, servant leadership, and lecturers’ job satisfaction at Institut Bisnis Informasi Teknologi dan Bisnis, Medan City. In higher education, cultural openness and servant leadership are essential factors contributing to job satisfaction. However, high workloads can lead to burnout, potentially diminishing the positive effects of both factors. This study employs a quantitative approach, using a survey conducted with 51 lecturers as respondents. The results indicate that cultural openness significantly affects job satisfaction, reinforcing the importance of transparent communication and respect for diversity in fostering a supportive work environment. Conversely, servant leadership does not significantly affect job satisfaction or burnout, suggesting that this leadership style is less effective in the context of this study. Additionally, burnout does not significantly influence job satisfaction directly or as a mediating variable. These findings underscore the need to strengthen cultural openness as a key factor in enhancing lecturer job satisfaction. Furthermore, this study offers theoretical contributions to understanding the relationship between organizational culture, leadership, burnout, and job satisfaction while providing practical insights for policy development in higher education institutions.
The Role of Organizational Citizenship Behavior (OCB), Perceived Organizational Support (POS) on SMEs Performance by Mediation of Organizational Commitment Elyzabeth Wijaya
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The aim of this study is to analyze the relationship between organizational citizenship behavior (OCB) on organizational commitment, organizational citizenship behavior (OCB) on SMEs performance, perceived organizational support (POS) on organizational commitment, perceived organizational support (POS) on SMEs performance, organizational commitment on SMEs performance. Organizational Citizenship Behavior (OCB) on SMEs Performance through mediation of organizational commitment, perceived organizational support (POS) on SMEs performance through mediation of organizational commitment.This study used a quantitative method, the respondents of this study were 380 UKM owners who were determined by the simple random sampling method. Online questionnaire questions are provided with answer options with rules based on a 5-point Likert scale. Online questionnaires were distributed to respondents using social media. All answers are tabulated for further processing to obtain results and conclusions. Data analysis in this study used structural equation modeling (SEM) with smartPLS 4.0 software tools. The stages of data testing are data validation and reliability tests and hypothesis testing.The variable of this research is the independent variable Organizational Citizenship Behavior (OCB), Perceived Organizational Support (POS). The dependent variable is SME Performance and the mediating variable is Organizational Commitment. The results of this study indicate that organizational citizenship behavior (OCB) has a positive and significant effect on organizational commitment, organizational citizenship behavior (OCB) has a positive and significant effect on SMEs performance, perceived organizational support (POS) has a positive and significant effect on organizational commitment , perceived organizational support (POS) has a positive and significant effect on SMEs performance, organizational commitment has a positive and significant effect on SMEs performance. Organizational Citizenship Behavior (OCB) has a positive and significant effect on SMEs Performance through mediation of organizational commitment, perceived organizational support (POS) has a positive and significant effect on SMEs performance through mediation of organizational commitment.
The Influence Of Burnout And The Non-Physical Work Environment On Employee Performance At PT Saudara Buana Samudera Medan Elyzabeth Wijaya
Primanomics : Jurnal Ekonomi & Bisnis Vol. 22 No. 3 (2024): Primanomics : Jurnal Ekonomi dan Bisnis
Publisher : LPPM Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/pe.v22i3.3229

Abstract

This study aims to examine the impact of burnout and a non-physical work environment on employee performance at PT Saudara Buana Samudera Medan. 150 respondents from various departments in the organization participated in the quantitative approach survey technique. We analyzed the collected data using multiple linear regression to examine the relationship between the independent variables (burnout and non-physical work environment) and the dependent variable (employee performance). The results showed that burnout has a significant negative impact on employee performance. Employees who experience high levels of burnout tend to show decreased productivity, a lack of motivation, and lower engagement in their work tasks. In contrast, a conducive non-physical work environment, such as strong social support, flexibility, and a comfortable working atmosphere, contributes positively to improving employee performance. A positive non-physical work environment can create conditions that allow employees to work more effectively, increase job satisfaction, and motivate them to achieve better results. Based on these findings, this study suggests that company management focus on efforts to reduce burnout, such as employee welfare programs, stress management, and workload adjustments. Furthermore, we highly recommend enhancing the non-physical work environment by implementing policies that promote work-life balance and foster positive interactions among coworkers. Thus, companies can improve overall employee performance, which in turn will have a positive impact on the company's productivity and sustainability. This study provides important insights for human resource management in organizations to create a healthier and more productive work environment.
The Influence of Human Resource Management Strategies and Job Satisfaction on the Performance of Mobile Coffee SMEs in Medan Hengky Kosasih; Elyzabeth Wijaya; Susanto Susanto; Devia Febrina; Eddy Harnjo
Jurnal Ekonomi, Akuntasi dan manajemen Indonesia (JEAMI) Vol. 4 No. 02 (2026): Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia (JEAMI) 2026
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the impact of human resource management (HRM) strategies and job satisfaction on the performance of mobile coffee small and medium enterprises (SMEs) in Medan. In this study, HRM is measured based on various factors such as HR planning, training, and the development of skills relevant to the operations of the mobile coffee business. Job satisfaction is evaluated based on aspects of rewards, motivation, and relationships among colleagues within the business. Meanwhile, SME performance is measured by sales levels, customer satisfaction, and operational efficiency. The research method used in this study is a quantitative approach with a survey as the data collection technique. The sample consists of 100 mobile coffee SME owners spread across Medan, and data were collected using a questionnaire specifically designed to measure these variables. The data obtained were then analyzed using multiple linear regression techniques to determine the extent to which HRM and job satisfaction affect business performance. The results show that both HRM strategies and job satisfaction significantly influence the performance of mobile coffee SMEs. Improvements in HRM, such as relevant skills training and high work motivation, were found to enhance business performance. Additionally, high job satisfaction also contributed to performance improvement, with factors such as rewards and supportive relationships among employees playing a significant role. These findings imply that effective HRM and achieving high levels of job satisfaction are crucial in driving the success and progress of mobile coffee SMEs in Medan.
Edukatif Socialization of Basic International Trade Education Management for Children at Berkat Bintang Sejati Indonesia Orphanage Through Interactive Learning and Educational Games: Indonesia Hengky Kosasih; Elyzabeth Wijaya; Susanto; Jeslyn; Jerischo
GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2026): GANDRUNG: Jurnal Pengabdian Kepada Masyarakat
Publisher : Fakultas Olahraga dan Kesehatan, Universitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/gandrung.v7i2.7791

Abstract

This study examines the implementation of a Community Service Program (PKM) entitled “Edukatif Socialization of Basic International Trade Education Management for Children at Berkat Bintang Sejati Indonesia Orphanage Through Interactive Learning and Educational Games.” The program aims to introduce fundamental concepts of international trade to orphanage children while fostering their cognitive, social, and entrepreneurial skills. The activities are designed to provide basic knowledge on topics such as export-import processes, global markets, simple trading mechanisms, and the role of international business in economic development. To enhance learning effectiveness, the program adopts interactive teaching methods, including simulations, role-playing, and educational games, allowing participants to actively engage and better understand abstract economic concepts. In addition, the program emphasizes the development of soft skills such as communication, teamwork, problem-solving, and critical thinking. Through participatory learning approaches, the children are encouraged to explore their creativity and build confidence in understanding global economic activities. The effectiveness of the program is evaluated based on participants’ ability to comprehend basic trade concepts and actively participate in simulation activities, supported by feedback from facilitators and participants. The findings indicate that interactive and game-based learning methods are highly effective in delivering foundational knowledge of international trade, while also contributing to the empowerment and future readiness of orphanage children.
The Impact of Motivation Towards Employees Turnover at Pt. Sumatra Raya Sari Medan Felix Leonardi; Sri Aprianti Tarigan; Elyzabeth Wijaya; Susanto; Benny Lim
Jurnal Kolaboratif Sains Vol. 9 No. 7: Juli 2026 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v9i7.11834

Abstract

There are many kinds of motivation that manager can give to the employees. Not every employee are motivated by money, some are being motivated by other non financial motivation, such as facility, working hours, working environment. Due to the concept of law of individual differences, different people react to different incentives in different way. This means that people differ in personality, ability, values, and needs, and these differences manifest themselves in different reactions. Based on company sources, the last few months many employees who resigned from the job, and have not even had time to replace the company's employees who perform this turnover, some employees who still work also shows that there are indications the same, namely a desire to resign or get out of a job. The employees want more financial motivation by the company. The problem identification in the company Is there any impact between motivation towards employee’s turnover in PT. Sumatra Raya Sari Medan?” The writer will use the total population in PT. Sumatra Raya Sari Medan is 60 employees. The writer uses Arikunto Sampling theory. The sample size is 60. The writer uses census sampling technique which the writer takes all population as sample. In analyzing data, the writer used some methods such as data descriptive, the validity test, the reliability test, the correlation test, the determination test,linier regression, and the hypothesis test. According to the result calculation data through the answers of the respondents, the writer got the result of 0.92 which means motivation has a significantly strong impact towards employees’ turnover at PT. Sumatra Raya Sari Medan. From the calculation of determination test, the writer got zcount=7.07. The zcount > ztable (7.07> 1.96), This means the Null hypothesis (Ho) is rejected. The writer can conclude that motivation has impact towards employees’ turnover at PT. Sumatra Raya Sari Medan.
Co-Authors Adi Harianto Agus Susanto Agus Susanto Agus Susanto Albert Albert Albert Albert Ali Syah Putra Alvine Jonathan Amin Hou Andi Andi Benny Lim Benny Lim Cynthia Wibowo Darwan Tanady Debora Tambunan Deva Djohan Devia Febrina Duffin Eddy Eddy Eddy Eddy, Eddy Eddy Gunawan Eddy Harnjo Erina Alimin Ester Ester Fakhrul Hirzi, M. Felix Leonardi Hamjah Arahman Hassim, Affendy Abu Hendry Hendry Herdiyanti Indra Budiman Jerischo Jeslyn Juliana, Juliana Jung Sen Kosasih, Hengky Kuandi Chandra Lapiti Gokmatua Sagala Lim, Benny Martin Martin Maya Siahaan Mega Sanjaya Melda Brina Mhd Restu Razaq Razaq Muh. Abduh Anwar Muhammad Asir Munawaroh D, Masyitoh Beby Nasib Rivai, Ahmad Sabaruddin Chaniago SALMAN FARIS Septa Diana Nabella Simamora, Javerson Siti Alhamra Salqaura Sri Aprianti Tarigan Susanto Susanto Susanto Susanto Susanto Susanto Teguh Setiawan Wibowo Thamrin Theng, Bestadrian Prawiro Tina Linda Vivian Vivian Wiliam Wiliam Yandra Rivaldo Yuli Arnida Pohan Yurida Ekawati