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Evaluation of Integrated Business Licensing System in Indonesia Using HOT-fit Model Masbudi, Handika; Husain, Husain; Lusa, Sofian; Sensuse, Dana Indra; Indriasari, Sofianti; Putro, Prasetyo Adi Wibowo
Scientific Journal of Informatics Vol. 11 No. 4: November 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v11i4.14431

Abstract

Purpose: In an increasingly interconnected global economy, there is a growing recognition among governments of the importance of fostering an environment for businesses to thrive. Indonesia has introduced an integrated business licensing system that centralizes and automates the licensing and permitting processes, simplifying the journey for entrepreneurs, business owners, and government agencies. To multiply the benefits and effectiveness of the system, the government must assess the system to establish a firm basis for its ongoing advancement and enhancement. Methods: The evaluation of integrated business licensing system was conducted using the HOT-fit framework with the perspective of government agencies. Their involvement is crucial for effective licensing and supervision processes. Data was gathered through questionnaires and analyzed using the PLS-SEM method. Result: The findings revealed that system quality and service quality significantly influenced user satisfaction, whereas information quality, user satisfaction, organizational structure, and organizational environment positively impacted system usage. The results also showed that system usage and user satisfaction influenced net benefit. These results can be used to improve the system to match the government agencies’ expectations. Novelty: The novelty of this study lies in its research object which is an integrated system. This research provides insights for targeted improvements in technological, organizational, and human aspects of integrated system implementation.
Tourists’ Acceptance Analysis Of Tourism Village Website Towards The Motivation To Visit Nababan, Cynthia Deborah; Sensuse, Dana Indra; Suryono, Ryan Randy; Kautsarina, Kautsarina
Eduvest - Journal of Universal Studies Vol. 4 No. 7 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i7.1226

Abstract

The development of tourism village websites aims to promote the potential of tourism villages in Indonesia. However, the increasing use of social media has reduced the intensity of websites being used. This research aims to determine whether the tourism village websites still influence tourists to visit the tourism village and whether it is relevant to the government's goals. Data was collected by distributing questionnaires and producing a valid sample of 242 respondents who actively use the Internet and have the potential to travel. The research model design was created by combining the DeLone & McLean IS success model with the Technology Acceptance Model (TAM). Data were analysed using the Structural Equation Modeling Partial Least Square (SEM PLS). The results show that the variables of information quality, service, and design positively affect trust, usability, ease of use, and enjoyment, positively affecting the intention to use the website. However, trust does not significantly influence the intention to use the website on the acceptance model. The frequent use of the tourism village website positively affects the tourist's motivation for the actual visit. Therefore, deeper analysis is needed to determine the variables that affect tourist confidence in developing acceptance models for further research. In addition, this research has practical implications for the government in making decisions regarding developing tourism village websites in terms of interface, user experience, information, and features.
Empowering Islamic Hospitality: Designing A Halal Tourism Information System for Muslim Travelers in Bali, Indonesia Yasin, Yordan; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisvaha Kiki; Ekawati, Rika
Eduvest - Journal of Universal Studies Vol. 4 No. 11 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i11.40136

Abstract

Indonesia has great potential as a halal tourism destination, and based on the 2023 Global Muslim Index, Indonesia is ranked first as a halal tourism destination. Bali, as one of the favorite tourist destinations in Indonesia, is, of course, also attractive for Muslim travelers. Unfortunately, there is still limited information regarding various Muslim Friendly tourist attractions and facilities there. The existing halal tourism information system also still has a low rating. This study uses a prototyping approach to design a halal tourism information system that is easy to use and access, especially for halal tourism in Bali. The prototype tested with the usability test obtained an average value of 3.9 on a 5 scale and got a higher score of 4.3 on ease of use and application expectations. The score shows that the system fulfilled its proposal to create an information system for halal tourism in Bali, Indonesia, which is easy to access and use.
Enterprise Architecture As An Enabler Of Digital Transformation In The Government Sector: Success Factors And Maturity Evaluation Methodology Juraida, Erni; Sensuse, Dana Indra
Eduvest - Journal of Universal Studies Vol. 4 No. 11 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i11.43677

Abstract

Enterprise Architecture (EA) plays an important role as an enabler of digital transformation with strategic objectives, especially in digital government initiatives. Despite its potential, EA implementation in the public sector faces challenges such as complex organizational structures, diverse stakeholder interests, and regulatory constraints. This study aims to systematically review the literature to identify critical success factors that influence the success of EA implementation in government and propose a comprehensive maturity evaluation methodology. Using a systematic literature review of 48 studies published between 2018 and 2024, this research identifies key factors such as strategic alignment, governance, human resource capabilities, and stakeholder engagement as critical to achieving effective EA implementation. It also introduces an EA maturity evaluation model designed for the public sector to assess and improve EA practices. The citizen-centric aspect is the novelty of this research where the factors in this aspect characterize the implementation of EA in the digital government sector. The findings provide insights and academic contributions in expanding the study of EA in the public sector as well as providing practical guidance for government agencies to improve their EA maturity so that accelerated digital transformation can be achieved
Motivations and Potential Solutions in Developing a Knowledge Management System for Organization at Higher Education: A Systematic Literature Review Maharani, Nandhita Zefania; Kurniawan, Shabrina Salsabila; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 2 (2024): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.2.270-289

Abstract

Background: Amidst a rapidly evolving digital landscape that accelerates the flow of information, higher education institutions face the unique challenge of managing vast and dynamic knowledge resources. This research delves into the motivations and innovative solutions for developing Knowledge Management Systems (KMS), which is key to optimizing knowledge resource utilization and enhancing academic collaboration. Objective: This research provides a comprehensive mapping of problems and solutions for developing university knowledge management systems based on previous research. Not only that, but the results of this study also suggest three future research studies that can be adopted. Methods: This study used the Kitchenham systematic literature review method. The author uses literature in the form of journals and conference proceedings published from 2019 to 2023. Twenty-three articles were used for this study from 5 databases, such as ACM, ProQuest, Scopus, Taylor & Francis, and IEEE Xplore. Results: This study reveals research trends in knowledge management systems within higher education, examining aspects such as country, data collection methods, research methodologies, and theoretical frameworks. The main problems motivating the development of KMS are identified and categorized based on the people, process, and technology framework. In overcoming these problems in the university business process, there are several alternative solutions, both in the form of requirements and systems. Thus, the results of this study seek to provide guidelines for future research to adopt alternative solutions from this research and develop KMS to provide new solutions. Conclusion: This study advances knowledge about various trends, motivations, requirements, and system solutions to address KMS problems in higher education. The authors' research results can add valuable insights to improve our understanding of the development of KMS in universities in various countries. Future research can identify new potential in KMS in business processes currently running in a university with appropriate methodologies.   Keywords: Knowledge management system, higher education, systematic literature review, problem, solution
Analysis of Factors that Influence the Acceptance of Using Online Retail Applications: A Case Study of XYZ Wholesale and Retail Stores Inayah, Suci -; Sensuse, Dana Indra; Lusa, Sofian
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol. 13 No. 1 (2024): MARET
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v13i1.2051

Abstract

E-commerce users in Indonesia continue to increase along with advances in digitalization. This causes a trend to occur where many offline shop entrepreneurs are responding to changes in consumer behavior by creating online shopping applications to maintain the existence of their business to be consistent with time progress. The purpose of this research is to find out what factors affect user acceptance of online retail applications used for online shopping at XYZ stores using the UTAUT2 acceptance model. In line with changes, case studies were conducted on grocery stores and retail stores that carried out digital innovation by creating online retail applications for their consumers. The research was conducted using a mixed method, data was collected through interviews with sources and using a questionnaire spread to 149 research sample consumers. The data processing technique uses PLS-SEM with SmartPLS tools. The research results show that 4 factors influence the use of online retail applications, including hedonic motivation, habit, behavioral intention, and application use. The results of this research can be used as material for management considerations to increase the excellence of the application so that user interest in online shopping using the application at XYZ store increases
Enhancing Knowledge Sharing on Social Media: The Role of Functionalities in User Engagement and Information Quality Kristian, Natalia; Sensuse, Dana Indra; Lusa, Sofian
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 10 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i10.6676

Abstract

This study investigates functionalities on social media platforms that promote effective knowledge sharing, focusing on information quality and user engagement. A systematic literature review (SLR) was conducted to analyze relevant research. The findings reveal that functionalities like content creation and curation tools, user interaction and feedback mechanisms, community building and gamification elements, and knowledge filtering and recommendation systems all contribute to a positive knowledge-sharing environment. These functionalities empower users to create high-quality content, engage in discussions that refine information, and discover trustworthy sources. The study highlights the potential of social media platforms for knowledge sharing but acknowledges that the effectiveness of functionalities can vary depending on the platform and audience. Future research is recommended to explore the most impactful functionalities in specific contexts and the interplay between functionalities, user behavior, and information quality.
Investigating E-Government Adoption: The Intention to Use MyASN Application by Indonesian National Civil Service Agency (NCSA) Aditya, Silfa Kurnia; Alfiani, Husna; Sensuse, Dana Indra; Lusa, Sofian; Putro, Prasetyo Adi Wibowo; Indriasari, Sofianti
Journal of Government and Civil Society Vol 8, No 1 (2024): Journal of Government and Civil Society (April)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v8i1.10890

Abstract

This study investigates the implementation of e-government initiatives in Indonesia, specifically focusing on the MyASN application designed for civil servants. Despite the introduction of MyASN, challenges persist in terms of user acceptance, and its complete utilization among civil servants throughout Indonesia is yet to be achieved. The primary goal of this research is to comprehensively identify the factors influencing the adoption of MyASN among civil servants using Unified Theory of Acceptance and Use of The Technology (UTAUT) conceptual model. The target population is respondents who use the MyASN application. The target population is respondents who use the MyASN application. This research obtained a total of 182 respondents who filled out the questionnaire via Google Forms, which were then analyzed using the Structural Equation Model (SEM) approach with SmartPLS software. The findings highlight that behavioral intention, performance expectation, and social influence are factors influencing users' intention to use the My-ASN application. On the other hand, effort expectancy and facilitating condition don’t affect users' intention and behavior in adopting MyASN. Furthermore, concerning moderating variables, only working experience and voluntariness of use influence user behavior, although their impacts are not very significant. Penelitian ini mengkaji terkait implementasi e-government di Indonesia, khususnya berfokus pada aplikasi MyASN yang dirancang untuk Aparatur Sipil Negara (ASN). Meskipun aplikasi MyASN ini telah disosialisasikan, namun pada implementasinya masih terdapat tantangan dalam penerimaan penggunanya dan pemanfaatannya yang belum maksimal di kalangan ASN di seluruh Indonesia. Tujuan utama dari penelitian ini adalah mengidentifikasi faktor apa saja yang mempengaruhi niat pengguna untuk menggunakan aplikasi MyASN menggunakan metode UTAUT (Unified Theory of Acceptance and Use of The Technology). Target populasi adalah responden yang menggunakan aplikasi MyASN. Penelitian ini memperoleh sebanyak 182 responden yang mengisi kuisioner melalui Google Forms, kemudian dilakukan analisis menggunakan pendekatan SEM (Structural Equation Model) dengan perangkat lunak SmartPLS. Temuan penelitian ini menjelaskan bahwa behavioral intention, performance expectation, dan social influence merupakan faktor yang mempengaruhi niat pengguna dalam menggunakan aplikasi My-ASN. Disisi lain, effort expectancy dan facilitating condition tidak mempengaruhi niat dan perilaku pengguna dalam mengadopsi MyASN. Selain itu, pada moderating varible, hanya working experience dan voluntariness of use yang mempengaruhi perilaku pengguna, meskipun dampaknya tidak terlalu signifikan.
Co-Authors Abdullah, Puja Putri ACHMAD FUAD Ade Fitria Lestari Adhitama, Raihansyah Yoga Adi Pratama, Yoga Adi Suryaputra Paramita Aditya, Silfa Kurnia Afifah Nefiratika Agnes Agnes Ahmad Jurnaidi Wahidin Ajie Tri Hutama Akbarsyah Anza, Fikri Akhsan, Rivaldi Rizalul Alfiani, Husna Altino, Iqbal Caraka Alusi, Fahmi Amastini, Fitria Andani, Monica Ratna Anditama, Muhammad Rizky Andriansyah, Chandra Ansis, Ronny Aprilia, Relaci Ariani, Septi Arief Ramadhan Arief Ramadhan Arif Wahyudi Ariq Naufal Satria Aryanto Aryanto Assaf Arief Assaf Arief Assaf Arief Assaf Arief, Assaf Astrianty, Rani Aprilia Ayu Bintang Nurrachma Gunawan Ayu Bintang Nurrachma Gunawan Ayu Bintang Nurrachma Gunawan Aziz, Riva Abdillah Baskoro, Aji Basnur, Prajna Wira Binsar Tampahan Binsar Tampahan Binsar Tampahan Brillianto, Bramanti Budi, Nur Fitriah Ayuning Cahyaningsih, Elin Damayanti Elisabeth Damayanti Elisabeth Damayanti Elisabeth Darmawan Baginda Napitupulu Darmawan Napitupulu Deden Sumirat Hidayat Deden Sumirat Hidayat, Deden Sumirat Desiana Nurul Maftuhah Destriani, Rahma Dewi Sartika Dewi, Yesi Puspita Diaz Saputra Dieny Sukmiati Dieny Sukmiati Dieny Sukmiati Dwi Handoko Dwi Handoko Dwi Handoko Dwi Handoko Edi Abdurachman Ekawati, Rika El Farisi, Salman Elin Cahyaningsih Elin Cahyaningsih Elisabeth, Damayanti Elkaf Fahrezi Soebianto Putra Erisva Hakiki Purwaningsih EVI YULIANTI Evi Yulianti Fachri Munandar Fahmi Alusi Fahmi Alusi Fahmi Alusi Faradillah Faradillah Fathurahman Ma'ruf Hudoarma Fatoumatta Binta Jallow Fauzia Nur, Pita Larasati Ferdian Maulana Akbar Ferry Febrianto Fikri Akbarsyah Anza Firdaus, Aditya Reza Firmansyah Apryadhi Fithri Selva Jumeilah Fitria Amastini Fitria Rahma Sari Fitria Rahma Sari Fitria Rahma Sari Fitriya, Ghina Ford Lumban Gaol Franky Juhar Furqon, Moehammad Arief Galih Reksa Lingga Respati Geni, Lenggo Ghina Fitriya Giffari, Rafi Goldie Gunadi Hakim, Mohammad Luqmanul Hamid, Ricky Bahari Hanif Sudira Harjanto Prabowo Harjanto Prabowo Hartanto, Adi Herlambang Permadi Hidayat Akbar Hidayat Akbar Hidayat, Ilatifah Nur Hudoarma, Fathurahman Ma'ruf Husain Husain I Made Agus Ana Widiatmika I Made Agus Ana Widiatmika I Made Agus Ana Widiatmika I Nyoman Adi Putra Ignatius Adrian Mastan Iklima Ermis Ismail Imairi Eitiveni Imanuddin, Kamila Alifia Inayah, Suci - Indra, Muhammad Nadhirsyah Indria, Sofi Indriasari , Sofiyanti Indriasari, Sofianti Jallow , Fatoumatta Binta Jani Richi R. Siregar Jeffry Adityapriatama Jonathan Sofian Lusa Jonathan Sofian Lusa Jonathan Sofian Lusa Juraida, Erni Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kristian, Natalia Kurniawan, Shabrina Salsabila Larasati, Nurul Aulia Lathiful Alamsyah Lenggo Geni Lia Ellyanti Louis Dwysevrey Ompusunggu Lusa, Sofian Lusa, Sofian Lusi Fajarita Maharani, Nandhita Zefania Marbanie, Ridwan Marwan Wahyudin Masbudi, Handika Maulana, Miftahul Meilinda Puji Pamungkas Mia Agustina Miftahul Maulana Miftahul Maulana Miftahul Maulana Mirza Triyuna Putra Moehammad Arief Furqon Moehammad Arief Furqon Moh. Anshori Aris Widya Muhamad Adhytia Wana Putra Rahmadhan Muhammad Fadhiel Alie Muhammad Farid Fadhlan Muhammad, Miftah Nababan, Cynthia Deborah Nadya Safitri Nadya Safitri Nadya Safitri Nadya Safitri, Nadya Nandhita Zefania Maharani Napitupulu, Darmawan Nashrul Hakiem Nashrul Hakiem Nefiratika, Afifah Ni Wayan Trisnawaty Novia Agusvina Nur Chasanah Nur Chasanah Nur Chasanah Nur Chasanah Nur Fitriah Ayuning Budi Nurzaitun Purwasih Nurzaitun Purwasih Nurzaitun Purwasih Oki Priyadi Permadi, Herlambang Pita Larasati Fauzia Nur Pita Larasati Fauzia Nur Pita Larasati Fauzia Nur Pradipta, Dhea Junestya Prasetyo Adi Prasetyo Adi Prasetyo Adi Wibowo Putro Prasetyo Adi Wibowo, Prasetyo Adi Prastowo, Rahardito Dio Pratiwi, Maharani Eka Prayoga, Sigit Hadi Prihantara Arif Budi Santosa Prima, Pudy Puji Rahayu Puji Rahayu Purwaningsih, Erisva Hakiki Purwaningsih, Erisvaha Kiki Purwasih, Nurzaitun Putra Tresna Linge Putra, Dion Lamilga Sudiono Putra, Risma Bayu Putro , Prasetyo Adi Wibowo Putro, Prasetyo Adi Wibowo R. Sapto Hendri Boedi Soesatyo Rabiah Al Adawiyah Rahmat Nurcahyo Rahmat Nurcahyo Ramadhan, Yudistira Rani Aprilia Astrianty Rendra Gustriansyah Rian Rahmanda Putra Rias Kumalasari Devi Richi R. Siregar, Jani Ridho, M. Mushlih Ridwan Afandi Rina Rahmawati, Rina Ringgi Cahyo Dwiputra Rini Muliahati Risma Bayu Putra Risma Bayu Putra Risma Bayu Putra Rizaldy Septa Amanda Rizaldy Septa Amanda Rizki Kurniawan, Rizki Rizky, Fajar Robby Hermansyah Romlah, Ummu Habibah Ronny Ansis Rudy Sugiharto Iskandar Ryan Randy Suryono S.Pd. M Kes I Ketut Sudiana . Salman Alfarisi Salman El Farisi Salman El Farisi Saputro, Singgih Dwi Sari, Fitria Rahma Sarika Afrizal Sarika Afrizal Sarika Afrizal, Sarika Semlinda Juszandri Bulan Septian Bagus Wibisono Shabrina Salsabila Kurniawan Sigit Hadi Prayoga Sigit Hadi Prayoga Sigit Hadi Prayoga Sihombing , Boy Sandi Kritian Sihombing, Boy Sandi Kristian Slamet Darmawan Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofiyanti Indriasari Sudarto, Reska Nugroho Suhaidir, Wiliam Sukmiati, Dieny Sumirat Hidayat, Deden Sutoyo, Mochammad Arief Hermawan Suwardiman, Suwardiman Suwiyanto, Viktor Syarifah Hanum Tambunan, Ester Marta Tampahan, Binsar Tanjung, Aldiyan Muhammad Tinny D Kaunang Tokuro Matsuo Triyono, Gandung Tsaqif Alfatan Nugraha Ummi Azizah Rachmawati Wahab, Iis Hamsir Ayub Wanda Kinasih Warkim Warkim Warkim Warkim, Warkim Wendy Nur Falaq Wendy Nur Falaq Wibowo, Wahyu Setyawan Widiatmika, I Made Agus Ana Wiliam Suhaidir Wiliam Suhaidir Wiliam Suhaidir Wirabuana, Cakra Yasin, Yordan Yaziji, Warda Yolanda Yosephine Zebua Yudho Giri Sucahyo Yudho Giri Sucahyo Yulianingsih Yulianingsih