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Siti Sofro Sidiq
Universitas Riau
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PELAKSANAAN PROSEDUR MEMBERSIHKAN TOILET PUBLIK AREA PADA HARRIS HOTEL BATAM CENTER Uman, Khotibul; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

HARRIS Hotel Batam Center is a 4 star hotel located right in Batam City Center which can be accessed just by walking to Mega Mall and International Ferry Terminal Batam Center, precisely located at Jl. Engku Putri, Tlk. Tering, District. Batam City, Batam City. This research aims to determine the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center and to find out the obstacles in implementing the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center. The data collection techniques used in this research were observation studies, interviews, documentation and literature studies. The results of this research are that providing bathrooms that are clean, healthy and free from disease and annoying insects is one of the main tasks of the housekeeping floor section, so that guests feel at home staying at the hotel. The implementation of procedures for cleaning and preparing bathrooms at Harris Hotel Batam is very good, this is proven by its implementation which is carried out consistently by area public officer, supervisors and housekeeping HOD. Keywords: Harris Hotel Batam, Procedures, Toilet
PELAKSANAAN PROSEDUR MEMBERSIHKAN TOILET PUBLIK AREA PADA HARRIS HOTEL BATAM CENTER Uman, Khotibul; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

HARRIS Hotel Batam Center is a 4 star hotel located right in Batam City Center which can be accessed just by walking to Mega Mall and International Ferry Terminal Batam Center, precisely located at Jl. Engku Putri, Tlk. Tering, District. Batam City, Batam City. This research aims to determine the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center and to find out the obstacles in implementing the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center. The data collection techniques used in this research were observation studies, interviews, documentation and literature studies. The results of this research are that providing bathrooms that are clean, healthy and free from disease and annoying insects is one of the main tasks of the housekeeping floor section, so that guests feel at home staying at the hotel. The implementation of procedures for cleaning and preparing bathrooms at Harris Hotel Batam is very good, this is proven by its implementation which is carried out consistently by area public officer, supervisors and housekeeping HOD. Keywords: Harris Hotel Batam, Procedures, Toilet
PELAKSANAAN PROSEDUR MEMBERSIHKAN TOILET PUBLIK AREA PADA HARRIS HOTEL BATAM CENTER Uman, Khotibul; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

HARRIS Hotel Batam Center is a 4 star hotel located right in Batam City Center which can be accessed just by walking to Mega Mall and International Ferry Terminal Batam Center, precisely located at Jl. Engku Putri, Tlk. Tering, District. Batam City, Batam City. This research aims to determine the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center and to find out the obstacles in implementing the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center. The data collection techniques used in this research were observation studies, interviews, documentation and literature studies. The results of this research are that providing bathrooms that are clean, healthy and free from disease and annoying insects is one of the main tasks of the housekeeping floor section, so that guests feel at home staying at the hotel. The implementation of procedures for cleaning and preparing bathrooms at Harris Hotel Batam is very good, this is proven by its implementation which is carried out consistently by area public officer, supervisors and housekeeping HOD. Keywords: Harris Hotel Batam, Procedures, Toilet
SERVICE QUALITY OF THE RESTAURANT BARATA HOTEL ASTON SENTUL LAKE RESORT & CONFERENCE CENTER THE REGENCY OF BOGOR Saleha, Nesia Herliza; Sidiq, Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study was conducted to analyze the service quality of the restaurant at Hotel Aston Sentul Lake Resort & Conference Center, focusing on five main dimensions: Tangible, Reliability, Responsiveness, Assurance, and Empathy. The method used was descriptive quantitative, with data collected through observation, questionnaires, and documentation. A total of 100 respondents, who were restaurant guests, participated in this research. The results showed that the overall level of customer satisfaction was in the satisfied category, with a total score of 4462 from the five variables analyzed. The Empathy dimension scored the highest, indicating that guests greatly appreciated the friendliness and attentiveness of the staff. However, the Tangible variable, particularly regarding employee neatness, received the lowest score and requires improvement. Quick responses in addressing complaints and guests' needs were deemed adequate, but some improvements are still needed to handle complaints more effectively. In conclusion, while the overall service quality was satisfactory, there are some areas that need enhancement, especially in terms of employee neatness and handling guest complaints. The implementation of these suggestions is expected to improve the service quality at the restaurant of Hotel Aston Sentul Lake Resort & Conference Center. Keywords: Service Quality, Hotel Aston Sentul, Restaurant
TRADISI POTANG BALIMAU DI NAGARI PANGKALAN KECAMATAN PANGKALAN KOTO BARU KABUPATEN LIMA PULUH KOTO Ananda, Dhea Putri; Sidiq, Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research aims to study the Potang Balimau tradition in Nagari Pangkalan, Pangkalan Koto Baru Subdistrict, Lima Puluh Kota Regency, held as a preparation for the holy month of Ramadan. Potang Balimau involves a cleansing ritual using lime juice and a mixture of seven types of flowers, along with a series of cultural activities such as traditional competitions and performances. This research employs a descriptive qualitative approach with data collection methods including interviews, observations, and documentation. The findings reveal that the Potang Balimau tradition holds deep spiritual and social significance for the local community. Beyond purification, it strengthens social bonds and preserves the cultural values of the Minangkabau people. Keywords: Potang Balimau Tradition, Social Values, Purification
Gaya Hidup Komunitas Bunda Corla di Kota Pekanbaru Sari, Fira Viona; Sidiq, Siti Sofro
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 23 (2024): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14564249

Abstract

Kehidupan yang terus berkembang dalam kehidupan sosial masyarakat, salah satunya adalah fenomena kaum sosialita. Penelitian ini bertujuan untuk mengetahui tentang gambaran pengalaman aktivitas subjek yang bergabung, aspek yang mempengaruhinya, dan dampak dari perilaku sosialita terhadap keluarga. Teori yang digunakan adalah teori interaksionisme simbolik oleh Herbert Blumer yang menekankan pada makna yang diberikan oleh individu melalui simbol-simbol dalam interaksi sosial. Jenis penelitian ini adalah penelitian kualitatif yang bersifat deskriptif, menggunakan pendekatan fenomenologi. Data yang dikumpulkan melalui observasi, wawancara dan dokumentasi. Subjek penelitian berjumlah lima orang dengan cara Purposive Sampling yaitu pada kelompok arisan sosialita yang dinamai Bunda Corla. Analisis data dilakukan dengan cara reduksi data, penyajian data, dan penarikan kesimpulan, serta menggunakan triangulasi sumber untuk memperoleh fakta yang ditemukan dilapangan.Temuan penelitian gaya hidup dari kelompok sosialita Bunda Corla terlihat melalui citra diri yang tercermin dalam penampilan mereka, dan lebih ke pencarian kesenangan dengan mengikuti berbagai kegiatan. Adapun yang melatarbelakangi gaya hidup sosialita didorong oleh aspek psikologis, finansial, lingkungan dan media sosial. Perilaku sosialita yang aktif dengan berbagai kegiatan dapat menimbulkan dampak negatif pada kehidupan mereka sendiri maupun keluarganya. untuk itu sebagai sosialita agar memperhatikan keseimbangan yang tepat antara kehidupan sosial dan tanggung jawab keluarga, melakukan kegiatan yang bermanfaat, mengatur waktu dan keuangan, serta agar tetap memperhatikan kepentingan keluarga disaat berada di luar rumah.
Strategi Aparat Desa dalam Penanganan Pengguna Narkoba di Desa Terantang Kecamatan Tambang Kabupaten Kampar Provinsi Riau Efriani, Ressy; Jalil, Ashaluddin; Sidiq, Rd. Siti Sofro
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.16882

Abstract

This study reviews the strategy of Village Officials in handling drug users. This study uses a qualitative method, data collection is done by observation, interviews and documentation. The research subjects are five people who work at the Terantang Village Office. The purpose of this study is to determine the strategy of Village Officials in handling drug users.The results of this study indicate that the strategy often carried out by Village Officials in handling drug cases is a facilitative strategy, namely village officials often conduct socialization to the community regarding knowledge about drugs and the laws that ensnare drug users, village officials provide special complaint services if there is public suspicion of people involved in drugs and facilitate the community to exercise as a healthy lifestyle.
TANGGAPAN PENGUNJUNG DALAM PENERAPAN PENGETAHUAN DAN KETERAMPILAN PEMANDU WISATA DI DESTINASI WISATA ISTANA ASSERAYAH AL-HASYIMIYAH KABUPATEN SIAK Siregar, Ikhtiara Amwan Nisa Br.; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study analyzes visitor responses to the competencies of tour guides at Istana Asserayah Al-Hasyimiyah. Using a quantitative method, data from 100 respondents indicate that majority rated the knowledge aspect (63%-65%) and skills aspect (60%-65%) as very good. Overall positive ratings reached 76%-79%, although 21%-25% of respondents indicated that certainaspect, such as communication and service promotion, still require improvement. These finfings suggest that the tour guide competencies align with the 2024 SKKNI Pramuwisata standards, although enhacements in some areas are needed for more optimal service. Keywords: Tour Guide Competency, SKKNI Pramuwisata, Service Promotion
PELAKSANAAN PROSEDUR MEMBERSIHKAN TOILET PUBLIK AREA PADA HARRIS HOTEL BATAM CENTER Uman, Khotibul; Sidiq, Rd. Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

HARRIS Hotel Batam Center is a 4 star hotel located right in Batam City Center which can be accessed just by walking to Mega Mall and International Ferry Terminal Batam Center, precisely located at Jl. Engku Putri, Tlk. Tering, District. Batam City, Batam City. This research aims to determine the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center and to find out the obstacles in implementing the procedure technique for cleaning the public toilet area at HARRIS Hotel Batam Center. The data collection techniques used in this research were observation studies, interviews, documentation and literature studies. The results of this research are that providing bathrooms that are clean, healthy and free from disease and annoying insects is one of the main tasks of the housekeeping floor section, so that guests feel at home staying at the hotel. The implementation of procedures for cleaning and preparing bathrooms at Harris Hotel Batam is very good, this is proven by its implementation which is carried out consistently by area public officer, supervisors and housekeeping HOD. Keywords: Harris Hotel Batam, Procedures, Toilet
TANGGAPAN PENGUNJUNG TERHADAP ATRAKSI WISATA DI SKYWALK TENGKU BUANG ASMARA KABUPATEN SIAK ', Poppy; Sidiq, Rd Siti Sofro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi I Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted to analyze visitor responses to tourist attractions at the Tengku Buang Asmara Skywalk with a focus on four main dimensions: Uniqueness, Authenticity, Rarity, Benefits for Tourists. The method used is descriptive quantitative, with data collected through observation, questionnaires and documentation. A total of 100 respondents, who were visitors to the Tengku Buang Asmara Skywalk, were involved in this research. The research results show that visitors agree with the indicators. The uniqueness of natural beauty, the uniqueness of artificial beauty, the originality of the place, the authenticity of tourist attractions, the scarcity of tourist attractions, providing pleasure, providing comfort are the main attractions at the Tengku Buang Asmara Skywalk. However, even though visitors agree with the tourist attractions at the tourist attraction, they still have to maintain the existing tourist attractions, if necessary, add new tourist attractions so that visitors are interested in coming back. In conclusion, visitors agree with the attractions of the Tengku Buang Asmara Skywalk. The implementation of these suggestions is expected to increase the number of visits to the Tengku Buang Asmara Skywalk Tourist Attraction. Keywords: Visitor Responses, Tengku Buang Asmara Skywalk, Tourist Attractions
Co-Authors ", Ampurilus ", Jefri ", Riskiati ", Safarwatunnisak ", Sheila ", Thabrani ", Yohana ', Poppy ', Rafiqurrahim ', Restika Abdul Sidiq Achmad Hidir Ade Mustika Iriani, Ade Mustika Adi Kurniawan Afe Risnan Agnes Seltabita Siringo-Ringo Agustina, Winda Khairunnisak Agustina, Yuni Ahmad Huda Ahmad Nawawi Alamsyah " Amilina " Anak Agung Gede Sugianthara Ananda, Dhea Putri Ananda, Ingrid Dwi Ananda, Ingrid Dwi Ananto Ariyoga, Ananto Andri Sulistyani Annisa, Fitri Arapandra ", Arapandra Arbi Sagita Arie Wibowo Arief Pratama Yudha Arindi " Arnanda, Dian Ashaluddin Jalil Ashaluddin Jalil Ashaluddin Jalil Asmalia Okta Sari Asman ", Asman Asnaria Siadari Axelia Dessy Anggraini, Axelia Dessy Ayu Ningtias Bahagiana, Berkah Bediona, Zahratul Aini Berkah Bahagiana Bimo Teguh Pangestu Churcill, Vivyan Augustine E Cindi Septia Claudia, Monica Natasha Damanik, Chesia Glora Bestari Dea Emilta Deli Novianti Deni Fransisco Dessy Alencia Lumban Gaol Deswanti, Sinta Dewi Nur Aini Zulfa Dewi Yuli Astri Dimas Wahyu Pratama Dinda Pratiwi Dinesti Sastri Dzulqarnain, Muhammad Faizal Edward, Fandy Effa Ellin Sinaga Efri Yenti Efriani, Ressy Elana Apriani Elvira Elvira Erly, Zania Buchi Essa Wahyuni Syaputri Eva Lasrianita Pangaribuan Fadli, Arya Ramadhani Fadli, Mashur Fadri Hadi Syahputa Fandy Edward Fani Putri Anggia Situmeang Fenny Lorensia Fina Novita Firma Hillari Izzah Fitri Yana Fitri, Resi Anda Fitriana Malida Putri Gabrylia Gema Balinda Gibran, Muhammad Khalil Gilang Gusrianto Gilbert Yosafat Christ Van Doli Manurung Ginting, Okta Fiani Br. Greatsby Yudhistira Ramadhan Gressela " Habir Jais Hambali Hariadi Noprison Harianja, Immanuel Miclyn Pride Harmigi, Amin Hartika, Reni Helna Manda Hayati Hesti Asriwandari Hidayatun Nisa Hindina Maulida I Gusti Bagus Wiksuana I Gusti Ngurah Antaryama IBNU FARHAN, IBNU Iga Maidini Mawardi Ike Ajeng Rufini Immanuel Miclyn Pride Harianja Indrawati Indrawati Indriani Indriani Indro Susilo Insani, Putri Intan firmansyah Iqbal Almuhtadhee Billah Ira Devi Anna Purba Irfan Bifthaussalam Irma Putri Oktaviani Ismandianto Isra Maulida Oktavia Pakpahan Jamallah Lillah Jimmi Krisyanto Manurung Jumiatun, Siti Jumiatun, Siti Juniarti Maula Junita " Kartini " Khairani, Febby Khairi, Muhammad Khotibul Umam Kurnia Farozita Lestari, Niken Fujia M Yusuf M Yusuf M. Iqbal Fadillah Maisurya Eristina Manurung, Jimmi Krisyanto Marini Yunita Marjuang H. Sinaga Maulana Rasyidin Meri Gustiani Mira Yuastrida Mirna Siska Sari Miswan, M. Mita Rosaliza, Mita Mohamed, Sheik Monica Sandra Monica Santania Muhammad Fedryansyah, Muhammad Muhammad Ihsan Muhammad Ihsan Muhammad Raihan Alhazra Muhammad Reski Muhammad Ridho Rizky Muhammad Rizal Efendi Muhammad Suhada Putra Muhammad Yaslan Muthya Achyana N.K Swastika Ratri Arini Nabila, Wahyu Nadila Octaviani Putri Nadya Clarissa Arlin Nadya Flandro Sinaga Nelfianti, Aprini Nelvi Monariyanti Neneng Setiawati Netti Yuliana Situmorang Ningsih, Ike Rahma Nita Sumiati Nitasari, Wahyu Noviana, Rahmatul Nunung Nurwati nunung nurwati Nur Afni Nofyanti, Nur Afni Nur Aslika Nurfitriani ", Nurfitriani Nurita, Riau Nurmalasari Nurmalasari Nurmia Alfianti Nurrahmi " Nurshafira, Wan Octarien Syamartha Okta Karneli, Okta Olintika, Tiwi P. Rajip Malik S Malik S Pangestu, Bimo Teguh Pro Sutejo Pasaribu Purba, Ira Devi Anna Putra, Muhammad Rizki Mahalian Putri, Septi Riana R. Widya Setiabudi Sumadinata R. Yogie Prawira W Rafiqurrahim ' Rage Aprianto Rahayu, Sri Ariesta Suci Rahmadani, Rahayu Rahman Hidayat Rahmat Rizki Ramadhan, Anugerah Ramadhan, Hibatullah Ramla K Rani, Shinta Rizhkivia Ratih Purwaningsih Reni Hartika Reni Nurul Husnah Resdati Resdati Resdati Resdati Resdati Rhecha Valevi Ria Zelfy Raini Rias Rekha Nita Rika Rahmasari Rina Susanti Rio Alfasyah Ririn Wahyuningsih Riris " Risdayati Risdayati Rizki Desi Wulansari, Rizki Desi Rizki Simatupang Robi Armilus, Robi Rohani Seventina Debora Sitanggang Romauli Lumbangaol Romi Lidya Sihombing Romi Wahdiromodon Rosna Meilani Roza Silvia Ryan Bagus Wijaya Sahara Alisyah Saleha, Nesia Herliza Salsadila, Dela Santri Yulia Sapitri, Awidiya Saputri, Indry Kurnia Saragih, Tiwi Ravika Sari, Fira Viona Sari, Selvi Gustia Sarlianto, Setyo Tri Sattaria Amalina Ulfa Savera Mukti Sefika, Sasa Seger Sugiyanto Seger Sugiyanto Seger Sugiyanto Seno Andri Septia Ronald Riawansyah Septia Warda Ningsih Septia, Cindi Shelin Krismonika Simanjuntak Sihombing, Ependi Hotlas Sihombing, Romi Lidya Silvy Ocktaviani Simbolon, Mikael Louis Sinaga, Effa Ellin Sinta Deswanti Sintia Tri Anggriani Siregar, Ikhtiara Amwan Nisa Br. Siringo-Ringo, Agnes Seltabita Siti Khadijah Situmeang, Fani Putri Anggia Situmorang, Netti Yuliana Situmorang, Trisno Sanra Sofya Achgnes Sugiyanto, Seger Supriadi Pangaribuan Suqron, Aufa Sweny Savela Sabilla Swis Tantoro Syafri Harto Syofia Achnes T. Romi Marnelly Teddy Kurniawan Teguh Widodo Teguh Widodo Teguh Widodo Telsya Aprilia Kartika Thabrani " Trisno Sanra Situmorang Try Sarah Ulina, Tio Lina Roma Uman, Khotibul Untsadewan, Qazza Nakia Wahyuni, Asro Widya Astuti Wijaya, Fredy Lea Wijayanti, Rizki Ayu Willya Achmad Windi Wiliana Wulandari, Ulfa Fitri Yandi, Okta Dwi Yayat Firmansyah Yesicha, Chelsy Yoga Chairullah Yohana Devirda Novich Yoza, Alifa Kamila Yuli Anggraini Junaidi Yulinawati " Yulni, Mila Ade Yuni Agustina Yuni Angelina Yuni Ariska Yusmar Yusuf Yusmar Yusuf Yusra Fadilah Nur Siregar Zahara, Ghina Zaki Ananda Zakiyah Ulfa Aryani Zulita "